We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cheesecake Factory

1350 Stoneridge Mall Road, Pleasanton, CA 94588
(925) 463-1311
Menu
Update restaurant details
Ranked #9 of 206 restaurants in Pleasanton
Cuisines: Dessert
Dining options: Breakfast/Brunch, Reservations
Most recent review
- Mar 29, 2014
Restaurant details
Dining options: Breakfast/Brunch, Reservations
Write a Review

45 reviews from our community

75% Recommend
    17
    17
    9
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Rossland, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2014

We had to wait 20 to 30 minutes for a table but it was worth it. The food was amazing! The staff were friendly and the restaurant had a great ambiance. We'd certainly go back.

Was this review helpful? Yes
Pleasanton, ca
Contributor
20 reviews 20 reviews
13 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2014

Glamourous want to be chic with lines of people want to dine. Is the time waiting to be called worthwhile for what is waiting for you ahead? Not for me! Big plates, big crowd, no personal service. I don't look forward to go back.

Was this review helpful? Yes
San Jose, California
Contributor
16 reviews 16 reviews
11 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 17, 2013 credit card Amex Card Member Review

I'm ususally a fan of The CheeseCake Factory but the Chinese Chicken salad fell short of my expectations without a "wow" factor. I've had this same salad at other restaurants which tasted better. The dressing was simply average :(

Was this review helpful? Yes
Sparks, Nevada
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed December 3, 2013 credit card Amex Card Member Review

My wife and I go here on a date night every month and enjoy the food and service. We take the kids for lunch once a month too as it is their favorite!

Was this review helpful? Yes
Pleasanton, California
Top Contributor
167 reviews 167 reviews
46 restaurant reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed October 22, 2013

What is great about Cheesecake Factory - it's endless menu. You can take any group of people there and everyone will find something to eat. The portions are big and the service is excellent. Each particular dish is pretty average, so it's not a star restaurant but a a solid performer great for business lunches or to take a large... More

Was this review helpful? Yes
DC
Top Contributor
159 reviews 159 reviews
69 restaurant reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed September 20, 2013

I don't understand why they have so much business. I love their cheesecake & prefer to just order it to go. None of their regular food impresses me even if they say it is made from scratch every day, especially for the price. The service is slow & disorganized. They messed up on an order & took a very long... More

Was this review helpful? Yes
Glasgow, United Kingdom
Top Contributor
74 reviews 74 reviews
26 restaurant reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 4, 2013

Friendly, efficient service. Large portions. Lots of choice. Great cheesecake. Great cocktails Can't ask for more!

Was this review helpful? Yes
San Leandro, California
Top Contributor
60 reviews 60 reviews
35 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 27, 2013 via mobile

Really good service. The food was spot on. I don't give chains 5 as a rule but they were close .My wife is expecting and tough to please right now so the fact that the server was able to meet her expectations was impressive.

Was this review helpful? Yes
Peoria, Arizona
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 3, 2013

I recently found out that I can't handle gluten. After going to a few other chain restaurants that had made various attempts at helping people find GF options, I was disappointed that Cheesecake Factory had no information they could give me. I was able to use my cell phone to go online to find some information from other sources, so... More

Was this review helpful? Yes
Colorado Springs, Colorado
Senior Contributor
26 reviews 26 reviews
16 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2013 via mobile

Great food, great atmosphere! My only complaint, too much food! I feel guilty throwing away food when I travel (hotel does not have a fridge to keep the leftovers).

Was this review helpful? Yes

Travelers who viewed Cheesecake Factory also viewed

 

Been to Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Cheesecake Factory, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing