We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Counter

American, Diner
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
140 Shoppers Ln, Pasadena, CA 91101-2618
626-440-1008
Website
Improve this listing
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Reservations, Takeout
Good for: Families with children
Description: Custom Built Burgers. This is a 'chain' restaurant with outlets in many...
Custom Built Burgers. This is a 'chain' restaurant with outlets in many other cities and states... but we very much like the reliability of the hamburgers!
read more

TripAdvisor Reviewer Highlights

Read all 48 reviews
Visitor rating
  • 23
    Excellent
  • 18
    Very good
  • 7
    Average
  • 0
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Slider and Beer Flight!

We went for happy hour and were not disappointed. The staff is very friendly and the food is good. Try them!

5 of 5 starsReviewed 2 days ago
debPasadena_CA
,
Pasadena, CA
Add Photo Write a Review

48 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Pasadena, CA
Level Contributor
64 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We went for happy hour and were not disappointed. The staff is very friendly and the food is good. Try them!

Helpful?
Thank debPasadena_CA
California
Level Contributor
176 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed January 5, 2016 credit card Amex Card Member Review

Great burger with any number of toppings and features. All written down on a do it your self order form. Fast, friendly service makes it all happen. Be prepared for a wait, though, since they're pretty popular.

Helpful?
Thank Ohtobeinsandiego
Columbus, Ohio
Level Contributor
97 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed January 3, 2016

Brought the family after the Rose Bowl parade. Great server, great and fun menu, good food options, well prepared and well priced. The Burger Bowl was dynamite. Great fries, chicken sandwiches. Healthy without lacking taste

Helpful?
Thank burkeohio
Los Angeles, California
Level Contributor
17 reviews
9 restaurant reviews
4 of 5 stars Reviewed January 1, 2016

Lots of good choices to create your own burger here. This has become a favorite for my teens. Always friendly service and good prices for the amount of food you receive.

Helpful?
Thank melliz818
Singapore
Level Contributor
145 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed December 16, 2015

This a no frills build your own burger place, that has a wide selection of burgers, buns and toppings. They also have a nice selection of interesting and flavourful beers. The service is good and extremely speedy.

Helpful?
Thank FJB774
Los Angeles, California
Level Contributor
35 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 29, 2015

I like to go here because all their burger options, from beef to turkey to veggie, are really good. It's also nice to be able to dine without worry because the gluten-free options are plentiful, and they are aware of the concerns of people with Celiac Disease. My boyfriend has Celiac, and he has never had an attack from The... More 

Helpful?
Thank marybelle08
Pasadena, California
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 28, 2015

I can be as picky as I want here about my burger! Gluten free bun, or on salad greens; turkey, vegetarian, beef, bison, salmon burger, small, medium or large, and the toppings are neverending! Yummiest burger ever. Love it, love it

Helpful?
Thank 134paulinef
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 stars Reviewed October 21, 2015 via mobile

Needed a quick lunch with Gluten Free items due to my wife's restrictions. Came across The Counter and man were we pleased. Not busy on a Wednesday lunch, already a plus for us. Very clean with a nice décor as well. Very friendly staff that you can tell take pride in their establishment, another huge plus. LOVE the build your... More 

Helpful?
Thank charles s
Los Angeles, California
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 stars Reviewed October 6, 2015 via mobile

I love the bison burger here. There are a lots of options available. You can create you own burger if you don't like any options on the menu.

Helpful?
Thank Enrique C
Pasadena, California
Level Contributor
217 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed September 7, 2015

The simple paper menus say it all: this is a place mostly for burgers (two vegan options), fries (all kinds of shapes and colors - the horseradish sauce is particularly tasty), and shakes/malts. There are a few other options, but stick to what they know and do best.

Helpful?
Thank Ray Q

Travelers who viewed The Counter also viewed

 

Been to The Counter? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 140 Shoppers Ln, Pasadena, CA 91101-2618
  • Location: United States  >  California (CA)  >  Pasadena
  • Phone Number: 626-440-1008

Price and Cuisine

  • Cuisine: American, Diner

Restaurant Characteristics

  • Good for: Families with children

Description

Custom Built Burgers. This is a 'chain' restaurant with outlets in many other cities and states... but we very much like the reliability of the hamburgers!
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from The Counter staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?