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The Counter

American, Fast Food
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369 California Avenue, Palo Alto, CA 94306
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11:00 am - 10:00 pm
Closed now
See all hours
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Lunch, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 126 reviews
Visitor rating
  • 56
  • 44
    Very good
  • 20
  • 4
  • 2
Rating summary
  • Food
    4.5 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Build your own

Too many options to make your own burger. All them are very delicious. They have a kids menu also. Portions are big enough. $10-15 for burger.

4 of 5 starsReviewed 1 week ago
Aydin A
via mobile
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126 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Community of Madrid, Spain
Level Contributor
54 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I truly love this place, since I can customize a burger of great quality, get fries with parmesan and bacon on top, and a salted caramel shake. Trust me, it's a great combo! There exist other similar concepts, but none of this quality.

Thank Spencer S
Level Contributor
27 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Too many options to make your own burger. All them are very delicious. They have a kids menu also. Portions are big enough. $10-15 for burger.

Thank Aydin A
Morgan Hill, California
Level Contributor
136 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When on California Avenue for whatever reason, I always try to have lunch at The Counter. It's fun, hip, good food, fast service, and a great place to have a good burger ... burger in a bowl is my favorite.

Thank William L
Porto Alegre, RS
Level Contributor
76 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My friend proposed The Counter for lunch, he said it was good and i could build my own burger.. Well, what a nice surprise! You can choose from a variety of burgers in the menu and also build your own.. Just go to the last page of the menu and get one of the papers and the pencil on the... More 

Thank rfmilanez
Sunnyvale, California
Level Contributor
211 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed December 25, 2015 via mobile

The counter has a delicious way of letting you build your ultimate burger - choose your meat, topping and even bun or salad. It was actually quite satisfying to have a delicious, juicy burger on top of crisp salad surrounded by all of my favorite toppings. For those that have a hard time deciding they have pre-set combos that are... More 

Thank ohdonnaoh
San Ramon, California
Level Contributor
118 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 27, 2015

My husband and I were out running errands and stopped in for lunch. There is almost too much to choose from on the menu (I thought I would never say that!). There are LOTS of options; patty size, bun, sauce, cheese, toppings and produce adds (tomatoes, lettuce, etc). Plus they have a large selection of burgers with all the choices... More 

Thank Shirley S
Alnwick, United Kingdom
Level Contributor
981 reviews
571 restaurant reviews
common_n_restaurant_reviews_1bd8 407 helpful votes
4 of 5 stars Reviewed November 20, 2015

This is a casual burger restaurant to which I was invited recently. I was not looking forward to the occasion as a vegetarian but I was pleasantly surprised with the helpfulness of the staff. I am assured that the meat burgers are excellent but vegetarians can be catered for and salads are OK too. So I certainly would not be... More 

Thank profjoypc
Palo Alto, California, United States
Level Contributor
80 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 11, 2015

If you like burgers, this is one place for you to go. Their burgers are OK, and you get a choice of toppings. The fries are good, and there are also a selection of a few salads and other sandwiches. However, I'd stick to the burgers if I were you. I had a salad once and it was mediocre.

Thank Karen W
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 6, 2015 via mobile

I. Absolutely. Love. The Counter. I myself am a celiac, and this is probably my favorite place to eat. They are very celiac and allergen friendly - in fact, they have a whole gluten free menu. My favorite is building my own burger with the countless fresh and delicious ingredients that are provided. The Counter's regular and sweet potato fries... More 

1 Thank Yarden C
Los Altos, California
Level Contributor
63 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 26, 2015

Decent burgers. Nothing too special. After all, its just a burger. Its hard to ruin or to shine. They have wide variety of toppings and sauces. The place tend to have long lines, so be prepared for long waiting. The interior are large tables, cafeteria style. Seems perfect for groups of teenagers.

Thank G C

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Restaurant Details

Location and Contact Information

  • Address: 369 California Avenue, Palo Alto, CA 94306
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: 6503213900

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: American, Fast Food

Restaurant Characteristics

  • Good for: Families with children
Open Hours
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from The Counter staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?