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The Counter

$$
American, Fast Food
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369 California Avenue, Palo Alto, CA 94306
6503213900
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Today
11:00 am - 10:00 pm
Open now
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Hours:
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 112 reviews
Visitor rating
  • 50
    Excellent
  • 38
    Very good
  • 18
    Average
  • 4
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Gourmet burgers to die for!

Great burgers, great service, great meal, what more can I say. This is one of my family's favorite places for dinner. We have been here many times and on each visit, we try something different. I can say we have never had a bad burger at this place. My favorite is their Carne Asada burger with... read more

4 of 5 starsReviewed July 16, 2015
AnnShiao
,
Bakersfield, California
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112 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Paris, France
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 22, 2015

Here, there's a good choice of burgers, but the greatest thing is that you can create your own burger ! This isn't new, but there's a lot of choice and probably millions of burgers you can create ! At least 12 kind of cheese, 15 different sauces and maybe 30 veggies to put in YOUR burger ! The waiters are... More 

Was this review helpful? Yes
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 13, 2015

We saved this place til last when we visited America and thankfully it did not disappoint. The menu was great and staff very friendly. One of the best burgers I've had (though I potentially overdid it with the salad). One of the reasons I was so sad to leave!

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Bakersfield, California
Level Contributor
4 reviews
4 restaurant reviews
4 of 5 stars Reviewed July 16, 2015

Great burgers, great service, great meal, what more can I say. This is one of my family's favorite places for dinner. We have been here many times and on each visit, we try something different. I can say we have never had a bad burger at this place. My favorite is their Carne Asada burger with guacamole. YUM! Keep in... More 

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Mumbai
Level Contributor
95 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 7, 2015

A great place to build your own burgers .. lots of options and fillings to choose from .. every for vegetarians .. one of the best places to quench your 'thirst' for a nice big burger .. even their shakes are nice .. reminded me of the shake shack in NY.. must-visit .. wont be disappointed.

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Redding, California
Level Contributor
194 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed June 29, 2015

I am shocked with how great our experience today was at The Counter...we had the best time possible from incredible service, great food, flights of beer, good music playing, free wifi, outlet at the booth to recharge and were not rushed at all...definitely a place to return and bring friends.

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2 reviews
5 of 5 stars Reviewed May 22, 2015

Stopped in for lunch - super busy but found a place at the counter....build your own burger is a great feature. Honestly one of, if not THE best burger I've ever had. A little pricy but worth every penny.

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Bedford, United Kingdom
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 10, 2015

This place is now my weekly haunt...excellent food - burgers, fries and milkshakes. Even my girlfriend loved the tuna tataki burger and she is vegetarian!!!

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Palo Alto, California
Level Contributor
50 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed March 17, 2015

When this place first opened, it seemed like a great idea, and the food was delicious, but the last several times I've been, the food, the service, and the environment have seemed no more than ordinary. Not only that, but if you are paying for a custom and premium burger experiences it should be just that. The quality of the... More 

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Pittsburgh, Pennsylvania
Level Contributor
134 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed February 26, 2015

We had a very enjoyable, casual meal at The Counter with truly friendly service. As someone who likes to mix weird flavors, I loved the unusual topping options and the burger was nice and hefty. So, why four stars? I always order medium, the waitress actually suggested medium, but the burger I got was still well done. I don't know... More 

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Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 21, 2015

Love this place. If you like burgers and you want something more high end than a fast food place but not have to take up another mortgage then this is the place to go! Huge selection of burgers, you can even custom make the one you dreamt about last night! Drinks are good as well and service is always great,... More 

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Restaurant Details

Location and Contact Information

  • Address: 369 California Avenue, Palo Alto, CA 94306
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: 6503213900

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: American, Fast Food
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from The Counter staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?