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The Counter

369 California Avenue, Palo Alto, CA 94306
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Ranked #21 of 314 Restaurants in Palo Alto
Certificate of Excellence 2014
Price range: $10 - $15
Cuisines: American, Hamburgers, Fast Food
8 visitor photos
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91 reviews from our community

Visitor rating
    40
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    16
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
San Antonio, Texas
Contributor
18 reviews 18 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 13, 2014

The restaurant is clean and bright. The build-your-own burger idea was a hit with our group - part of the fun was everyone brainstorming different combos. We had fried pickles and sweet potato fries for appetizers - both were good, not groundbreaking, but good. The burgers were yummy, as were the milkshakes (you can build your own milkshake too). The... More

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2 reviews
4 of 5 stars Reviewed September 13, 2014 via mobile

The title says it all and the shoestring cheese fries are most delicious. They have an order form which you select to custom build your burger. What garnish what sauce and so forth. Onions and jerkins are always my favourites. Service is good too. Environment is great too. Everyone enjoyed the meal and prices are fair. Will return for more.... More

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Stuttgart, Germany
Top Contributor
101 reviews 101 reviews
28 restaurant reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 10, 2014

Wow, I love it! Perfect burgers the way YOU like it and good shakes. I will come again for sure. Staff is also nice.

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Milan, Italy
Senior Contributor
21 reviews 21 reviews
20 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 9, 2014

Very good burgers, although not the best I've ever had. You have soooo much choice in the ingredients and this is their plus. Might be a bit crowded and noisy sometimes.

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Los Altos, California
Reviewer
3 reviews 3 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2014

If you are a vegetarian or vegan don't be afraid to try this burger place for a great vegan burger. Of course you can get your burger on a bed of lettuce with lots of toppings too.

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Cupertino, California
Senior Contributor
34 reviews 34 reviews
26 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 11, 2014

Had lunch here today with my husband. He's eaten at this location and the one at Santana Row, but was my first visit. Love the concept and loved my burger. My only complaint was with the speed at which the kitchen was getting food out. We arrived just past noon and were seated promptly. Our waiter also took our order... More

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Palo Alto, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2014

Have been to this one and to Palo Alto they are both very clean and friendly but because everything is A La Carte it ads up quickly. Family of 4 spending $80 on burgers fries etc is a bit much!

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Atlanta, Georgia
Top Contributor
66 reviews 66 reviews
34 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 13, 2013

I stumbled upon this place after visiting Stanford. The restaurant was packed at 1:00 pm on a Friday but counter service was open and quick. The menu is 'create your own' burger, chicken, or veggie burger with a large array of options. Servers are friendly and knowledgeable. Priscilla, Mike the manager, and Mariana at the bar were all pleasant and... More

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India
Top Contributor
168 reviews 168 reviews
60 restaurant reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed October 19, 2013

We just had dinner there today. We liked it. What was good: - The options are incredible - you need to google up half of them, but their staff can advise you as well! - They were busy - we got outdoor seating (after 20 min waiting) but it had a gas heater that kept us warm! :) - Their... More

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Clifton, Virginia
Top Contributor
50 reviews 50 reviews
26 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 29, 2013

I've never built a hamburger until my family went to The Counter in Palo Alto for dinner this weekend. They actually have a "construction" sheet that you check off how you want your burger designed and then they do it for you !!!Everything from type of bun to type of cheese, sauce, fixins, veggies on it, fresh spinach or avocado,... More

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