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The Counter

369 California Avenue, Palo Alto, CA 94306
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Ranked #21 of 316 Restaurants in Palo Alto
Certificate of Excellence 2014
Price range: $10 - $15
Cuisines: American, Hamburgers, Fast Food
4 visitor photos
Restaurant details
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87 reviews from our community

77% Recommend
Rating summary
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Los Altos, California
3 reviews 3 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2014

If you are a vegetarian or vegan don't be afraid to try this burger place for a great vegan burger. Of course you can get your burger on a bed of lettuce with lots of toppings too.

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Cupertino, California
Senior Contributor
31 reviews 31 reviews
24 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 11, 2014

Had lunch here today with my husband. He's eaten at this location and the one at Santana Row, but was my first visit. Love the concept and loved my burger. My only complaint was with the speed at which the kitchen was getting food out. We arrived just past noon and were seated promptly. Our waiter also took our order... More

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Palo Alto, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2014

Have been to this one and to Palo Alto they are both very clean and friendly but because everything is A La Carte it ads up quickly. Family of 4 spending $80 on burgers fries etc is a bit much!

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Atlanta, Georgia
Top Contributor
66 reviews 66 reviews
34 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 13, 2013

I stumbled upon this place after visiting Stanford. The restaurant was packed at 1:00 pm on a Friday but counter service was open and quick. The menu is 'create your own' burger, chicken, or veggie burger with a large array of options. Servers are friendly and knowledgeable. Priscilla, Mike the manager, and Mariana at the bar were all pleasant and... More

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Top Contributor
165 reviews 165 reviews
59 restaurant reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed October 19, 2013

We just had dinner there today. We liked it. What was good: - The options are incredible - you need to google up half of them, but their staff can advise you as well! - They were busy - we got outdoor seating (after 20 min waiting) but it had a gas heater that kept us warm! :) - Their... More

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Clifton, Virginia
Top Contributor
50 reviews 50 reviews
26 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 29, 2013

I've never built a hamburger until my family went to The Counter in Palo Alto for dinner this weekend. They actually have a "construction" sheet that you check off how you want your burger designed and then they do it for you !!!Everything from type of bun to type of cheese, sauce, fixins, veggies on it, fresh spinach or avocado,... More

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Jackson, MS
Senior Contributor
28 reviews 28 reviews
13 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 21, 2013

This restaurant is the perfect spot for dinner with family, friends or even eating alone. They have wonderful hamburgers, where you select everything about them. They can accomodate, vegans, gluten freebies, carnivores or just me. The food is delicious and atmosphere is fun. I know it is popular among students, but it should satisfy most anyone who is hungry

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palo alto ca
13 reviews 13 reviews
4 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 16, 2013

On two occasions I have observed the servers working at the food station to prepare orders with their bare hands by picking up and placing various vegetables on the plate or on the burger. Since the servers handle cash and clean tables too, I think they should not be handling food. Very noisy when about 1/3 occupied. Seating is very... More

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13 reviews 13 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2013 via mobile

Walked in while searching for lunch in Palo Alto. Friendly, knowledgeable waitress explained the menu ordering concept, and we all ordered custom burgers. Food was fresh and tasty, with wonderful shoestring frenchfries. Great service and a funky fun atmosphere. Highly recommended for a quick lunch. Wish we had these in Ohio!

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Paris, France
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 26, 2013

visiting PA four couple weeks and really enjoy the food here - very local and great atmosphere ! will definitively come back !

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