We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cheesecake Factory

Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
375 University Ave, Palo Alto, CA 94301-1717
650-473-9622
Website
Today
11:30 am - 12:00 am
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 12:00 am
Dining options: Lunch, Dinner, Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 131 reviews
Visitor rating
  • 41
    Excellent
  • 46
    Very good
  • 24
    Average
  • 9
    Poor
  • 11
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Nice place and awesome food

First thing that surprised me was the quantity of food that is served here, it was a lot. None of my friends were able to finish their food even though we liked the taste a lot. Ambiance is really good and it's very well located in the downtown. Will surely visit again.

4 of 5 starsReviewed June 28, 2015
kumariitr
,
Bangalore, Karnataka, India
Add Photo Write a Review

131 Reviews from our TripAdvisor Community

Your overall rating of this restaurant
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Bangalore, Karnataka, India
Level Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 28, 2015 NEW

First thing that surprised me was the quantity of food that is served here, it was a lot. None of my friends were able to finish their food even though we liked the taste a lot. Ambiance is really good and it's very well located in the downtown. Will surely visit again.

Was this review helpful? Yes
Redwood City, California
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015

Ginormous portions, good for putting at least five pounds on you. At least I think that's still true. It sure was when we visited, maybe twenty years ago/

Was this review helpful? Yes
Espoo, Finland
Level Contributor
83 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 31, 2015

The ceasar salad is great, my favorite with shrimps. I drove from Mountain View to have it =D Nothing unusual, the guaranteed Cheesecake Factory serving. Very friendly staff.

Was this review helpful? Yes
Alexandria, Egypt
Level Contributor
131 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed April 28, 2015

I have been there last week with friends, we share a starter and we got burgers and pasta, the food was fine but the starter was not that good with too much oil ... The place is very nice and suitable for all

Was this review helpful? Yes 1
PNW
Level Contributor
72 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
2 of 5 stars Reviewed March 26, 2015

Had to go here after the previous nights bad sushi experience as the kid wanted something he knew. The Server was excellent and very very nice. She didn't make up for the salad I was served though that had obvious OLD slimey lettuce from a bag. Not only could you tell by look but by feel. Not pleasant what so... More 

Was this review helpful? Yes
San Jose, California
Level Contributor
106 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed February 2, 2015

This corporate chain offers the same experience at each of it's locations, at least that was my assumption after visiting three others. We arrived early (17:15) without a reservation, and expected a wait. The dining room was mostly empty and we were seated right away. Our server person (Ryan) took a drinks and an appetizer order, but return empty handed... More 

Was this review helpful? Yes 2
Benalmadena, Spain
Level Contributor
108 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed January 27, 2015

"Kobe burger, rare but not raw, please. Salmon, au point." When they arrived half an hour later, the Kobe burger was totally raw and the salmon overcooked. When I sent the Kobe burger back it was returned to me well done, dry, and pretty much inedible. The only saving grace for this meal were the sweet potato fries. Someone needs... More 

Was this review helpful? Yes 1
Los Altos, California, United States
Level Contributor
205 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed January 5, 2015

The food is very good with a super wide variety of options, the service is slow but they don't rush you and are very accommodating so I don't mean this as a negative (it's just not a "in and out" type of place). I was not pleased with the freezing room where everyone had their coats on while eating. We... More 

Was this review helpful? Yes 1
Hayward, California
Level Contributor
34 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 12, 2014

Lot of quality food and great atmosphere, also price is right ,visited couple times and will return.

Was this review helpful? Yes
Palo Alto, California
Level Contributor
3 reviews
4 of 5 stars Reviewed December 3, 2014

I really like the Cheesecake Factory but seriously their food portions are too big for me. Maybe someone with a huge appetite will enjoy their portions but not me. Other than that, I have nothing else bad to say about this restaurant. They have great food, atmosphere, very cordial staff and reasonable prices.

Was this review helpful? Yes

Travelers who viewed The Cheesecake Factory also viewed

 

Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Cheesecake Factory

Address: 375 University Ave, Palo Alto, CA 94301-1717
Phone Number: 650-473-9622
Location: United States  >  California (CA)  >  Palo Alto
Open Hours:
Sunday 10:00 am - 11:00 pm
Monday 11:30 am - 11:00 pm
Tuesday 11:30 am - 11:00 pm
Wednesday 11:30 am - 11:00 pm
Thursday 11:30 am - 11:00 pm
Friday 11:30 am - 12:00 am
Saturday 11:30 am - 12:00 am
Cuisine: American, Dessert

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 375 University Ave, Palo Alto, CA 94301-1717
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: 650-473-9622

Price and Cuisine

  • Cuisine: American, Dessert
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 12:00 am
Saturday
11:30 am - 12:00 am

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?