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Cheesecake Factory

375 University Ave, Palo Alto, CA 94301-1717
650-473-9622
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Ranked #58 of 316 restaurants in Palo Alto
Cuisines: American, Dessert
Dining options: Breakfast/Brunch, Reservations, Late Night
Most recent review
- Jul 23, 2014
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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101 reviews from our community

63% Recommend
    27
    37
    20
    7
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
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  • Turkish first
  • Any
English first
London, United Kingdom
Top Contributor
64 reviews 64 reviews
36 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 23, 2014

Eating here on busy University Avenue is a bit embarrassing and like a guilty secret. As a non american I didn't realise how much of a chain this place was. This restaurant is HUGE, but we still had to wait for a table, the lady at the desk sort of disappeared and a group of new customers got sent to... More

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New Jersey
Senior Contributor
22 reviews 22 reviews
13 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014 via mobile

Great food but the place is so noisy it makes having a conversation difficult. But if that doesn't bother you, come and enjoy their great food and of course....the cheesecake!!!

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Denver,PA 17517
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

I have dined many times at the Cheesecake Factory at King of Prussia, PA. My grandchildren and I so enjoy the experience there.I am a firm believer that meal quality varies greatly among restaurants of the same chain dependent on the staff and especially the kitchen staff. This CF is excellent. I especially enjoy the atmosphere of a collection of... More

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Palo Alto, California
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed May 27, 2014

You can find the perfect texture and taste for the vegetarian burger in this neighbourhood. Moreover, strawberry lemonade is so fresh and delicious and refill! :)

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Redwood City, California
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 24, 2014

Long wait for service, long wait for food, entrees arrived before the appetizer, for which we were still charged and I was up all night with an upset stomach, as was my husband. The food tasted good, but the upset stomach certainly not worth the time and money.

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Palo Alto, California, United States
Top Contributor
51 reviews 51 reviews
37 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 21, 2014

This place does not fit in downtown Palo Alto. However, if you like large portions of mediocre food, this is the place for you!

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 restaurant reviews
1 of 5 stars Reviewed March 4, 2014

Booked our table 7 days in advance, still had to wait 40 mins for table, not even an offer of a soda while we waited, not even an apology. Wait staff behaved as though they were doing us a favour by bothering to take our order. Had booked for our daughter's birthday, no attempt to make her feel special, very... More

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Palo Alto, California
2 reviews
5 of 5 stars Reviewed March 4, 2014

Can't beat the variety of food !! Very inexpensive choices also with a separate menue section. The pasta dishes are always a treat.

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Fairfield, California
Top Contributor
50 reviews 50 reviews
23 restaurant reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 25, 2014 credit card Amex Card Member Review

Great food, but unfriendly waiter turned experience sour. Fortunately, she was relieved by a much friendlier server. Great location! Close to Stanford and hotels.

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
20 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 13, 2014

We took the team of 10 there for dinner on a Monday night. It was busy - but there are no soft furnishings - so the place echos very loudly - making it difficult to hear if you don't shout - which just makes it worse. Service for drinks seemed very slow. Food was uninspiring, and lacked flavour. My Shrimp... More

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