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Palo Alto Creamery Fountain & Grill

Certificate of Excellence
$$
American, Diner
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566 Emerson St, Palo Alto, CA 94301-1607 (University Ave)
VTA 35, Caltrain
(650) 323-3131
Website
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Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 8:00 am - 10:00 pm
Mon - Wed 11:00 am - 11:00 pm
Thu 7:00 am - 11:00 pm
Fri 7:00 am - 12:00 am
Sat 8:00 am - 12:00 am
Dining options: Late Night, Lunch, Dinner, Breakfast, Seating, Street Food, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 211 reviews
Visitor rating
  • 90
    Excellent
  • 89
    Very good
  • 25
    Average
  • 3
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Popular, pricey, but good eats

I stumbled upon this corner treat while on contract to the City of Palo Alto. The staff was pleasant; the food was quite good. A few times, the hash browns were cooked a bit too aggressively, but the server was gracious at replacing them.They have an excellent milk shake and fresh-squeezed lemonade... read more

4 of 5 starsReviewed yesterday
KatoCooks
,
Walnut, California
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211 Reviews from our TripAdvisor Community

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Palo Alto, California
Level Contributor
58 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

We're going again tomorrow! The four of us in our 80s find this place that still looks like the 50s and has damned good hamburgers, pancakes, and so on. There are still juke box controls on the tables. It's a little noisy 'cause of all the millenials from nearby offices taking their lunch break, but still ...

Helpful?
Thank LouiePaloAlto
Walnut, California
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stumbled upon this corner treat while on contract to the City of Palo Alto. The staff was pleasant; the food was quite good. A few times, the hash browns were cooked a bit too aggressively, but the server was gracious at replacing them.They have an excellent milk shake and fresh-squeezed lemonade and orange juice. It became a routine for... More 

Helpful?
Thank KatoCooks
taipei
Level Contributor
19 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There must be a reason why this placed is filled with people on the weekend that we visited. Took us about 15 minutes before we got our seat, but the service staff was friendly, explained the special of the day with a personal touch and makes the effort to check on us if we needed more coffee or food. Overall... More 

Helpful?
Thank qandaTaipei
Palo Alto, California
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't mind the idea of an old fashioned diner, but the food is horrible. Everything is exactly how it was prepared in 1950. Cheap and tasteless, but the price isn't. Only decent thing on the menu is the milk shakes...now that's worth waiting for. The rest, forget. Poor, unfriendly service, expensive and tasteless.

Helpful?
Thank who_is_just_me
Half Moon Bay, California
Level Contributor
79 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter wanted to bring her friends for her birthday to the Creamery. We called and had a table for 12 reserved. We arrived and the table was set up and waiting for us. The food was great and our server was wonderful. You could tell she cared, had a positive attitude, and was attentive to our large group. The... More 

Helpful?
Thank MadridClydo
Palo Alto, California
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago credit card Amex Card Member Review

The Creamery on Emerson and Hamilton consistently has outstanding breakfast food, amazing service, and great diner atmosphere. Living in Palo Alto, we've made this our go-to place for over five years, and I am still happy each time we arrive. We generally go for breakfast on the weekends, which can be a busy time, but well worth the wait. The... More 

Helpful?
Thank agaige
Cincinnati, Ohio
Level Contributor
32 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016

DO NOT MISS THIS place! We went for breakfast and it was great! This is an old school diner and soda shop! Great service and clean! I left my charging cord at the hotel and we stopped bac 2 days later just to get a malted after picking up my lost cord. Just like when I was a kid, fantastic.... More 

Helpful?
Thank Borrachito317
Level Contributor
10 reviews
9 restaurant reviews
5 of 5 stars Reviewed January 2, 2016

Just about a perfect "diner" and comes with a real soda fountain. Basic items on the menu but everything I've tried has been really good. Throwing calorie counting to the wind, on my last visit it was baked mac & cheese, a handmade chocolate shake and a chocolate truffle bread pudding. I couldn't have been happier. The interior is cozy... More 

Helpful?
Thank credo109
Level Contributor
34 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

Typical burgers, shakes and fries kind of a place . Geared towards families and large helpings . Shales are too good . Lunch is wholesome and very family oriented . Could use better China and cutlery .

Helpful?
Thank Shaziajang
San Francisco
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 16, 2015

The art deco decor is attractive. But. The food - especially the breakfasts and hamburgers - are so so at best. Where do they find such thin, unsatisfying eggs? Costco? In a time when really good hamburgers are all over the place this one might have been served at a lunch counter in 1960. And the prices are way too... More 

Helpful?
1 Thank Mike42SanFrancisco

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Restaurant Details

Location and Contact Information

  • Address: 566 Emerson St, Palo Alto, CA 94301-1607
    (University Ave)
  • Public Transportation: VTA 35, Caltrain
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: (650) 323-3131

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: American, Diner

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Families with children
Open Hours
Sunday
8:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
7:00 am - 11:00 pm
Friday
7:00 am - 12:00 am
Saturday
8:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Palo Alto Creamery Fountain & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?