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443 Emerson Street, Palo Alto, CA 94301
(650) 328-6885
Today
4:30 pm - 9:30 pm
11:30 am - 2:00 pm
Closed now
See all hours
Hours:
Sun 11:30 am - 2:30 pm
Sun - Thu 4:30 pm - 9:30 pm
Mon - Sat 11:30 am - 2:00 pm
Fri - Sat 4:30 pm - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 22 reviews
Visitor rating
  • 6
    Excellent
  • 8
    Very good
  • 5
    Average
  • 2
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Adequate, not great, Chinese food

Many people swear by this place, but there are many better Chinese restaurants in the area in my experience.

3 of 5 starsReviewed July 29, 2015
M0Maren
,
Palo Alto, California
Good for:
  • Large groups
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22 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Japanese first
  • Any
English first
Palo Alto, California
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 29, 2015 NEW

Many people swear by this place, but there are many better Chinese restaurants in the area in my experience.

Was this review helpful? Yes
El Paso, Texas
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 20, 2015

Went for dinner with my wife and son. They were very attentive to my son's peanut allergy. Really enjoyed the noodles. My wife loved the broccoli in a spicy brown sauce.

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
74 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed May 6, 2015

Despite being a Hunan and Sichuan restaurant, the menu is confusing and has all sorts of dishes from all over China and beyond. Food is clearly americanized (which is fine), and portions are generous. It's fast and convenient but not fully satisfying.

Was this review helpful? Yes
Belmont, California
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

I love the food at Jing Jing. I have been coming here for years. The food is consistently delicious and the service is tops. Their prices are getting a bit over the top though. Hence, I go far less than I used to

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Columbia, South Carolina
Level Contributor
10 reviews
8 restaurant reviews
4 of 5 stars Reviewed April 27, 2014

Ive eaten there twice, once for take out and once for lunch Both times great food, Friendly staff Plan to go there next time im in area

Was this review helpful? Yes
Greenville, South Carolina, United States
Level Contributor
5 reviews
5 restaurant reviews
3 of 5 stars Reviewed December 31, 2013 credit card Amex Card Member Review

The food was good but I've had better Chinese food. I got the food delivery so that may have been part of the issue. The driver was fast and polite and he brought extra sauces without me asking.

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Brookings, Oregon
Level Contributor
256 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed August 5, 2013

i was disappointed. last time i was here was prob 10 years for dinner and i was amazed at the quality of the food. fast forward 10 years. we arrived early for lunch at 11:30. we ordered from the lunch specials page. our meals arrived so quickly we were totally happy. but the food temperature was not hot. maybe warmish.... More 

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Redwood City, California
Level Contributor
59 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 30, 2013

I have been coming to Jing Jing since 1987. Whenever I am in the area, I make sure I make time to stop in for a lunch special. Great food, staff and atmosphere. Hands down the best for Chinese food on the peninsula. I recommend Jing Jing to all.

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San Francisco, California
Level Contributor
131 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed March 3, 2013

Let me just say this first: I don't think that there's anything wrong with food that is Americanized. People open up restaurants in America, so to get enough business, it is totally fine to Americanize it. Especially in places like downtown Palo Alto, a business cannot survive with a 100% authentic menu. That said, I think Jing Jing is okay.... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 9, 2012

I went there on a date, and we were happy with the yummy food. The black bean chicken was slightly spicy and tasted fresh. She got walnut shrimp (slightly crispy, sweet, nutty and slightly fruity/creamy-- also delicious). Plus it's in pretty downtown Palo Alto, which is great for a stroll. The restaurant wasn't too crowded or noisy, and the service... More 

Was this review helpful? Yes 1

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Additional Information about Jing Jing

Address: 443 Emerson Street, Palo Alto, CA 94301
Phone Number: (650) 328-6885
Location: United States  >  California (CA)  >  Palo Alto
Open Hours:
Sunday 11:30 am - 2:30 pm  4:30 pm - 9:30 pm
Monday 4:30 pm - 9:30 pm  11:30 am - 2:00 pm
Tuesday 4:30 pm - 9:30 pm  11:30 am - 2:00 pm
Wednesday 4:30 pm - 9:30 pm  11:30 am - 2:00 pm
Thursday 4:30 pm - 9:30 pm  11:30 am - 2:00 pm
Friday 11:30 am - 2:00 pm  4:30 pm - 10:00 pm
Saturday 11:30 am - 2:00 pm  4:30 pm - 10:00 pm
Cuisine: Chinese

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Restaurant Details

Location and Contact Information

  • Address: 443 Emerson Street, Palo Alto, CA 94301
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: (650) 328-6885

Price and Cuisine

  • Cuisine: Chinese

Restaurant Characteristics

  • Good for: Large groups
Open Hours
Sunday
11:30 am - 2:30 pm
4:30 pm - 9:30 pm
Monday
4:30 pm - 9:30 pm
11:30 am - 2:00 pm
Tuesday
4:30 pm - 9:30 pm
11:30 am - 2:00 pm
Wednesday
4:30 pm - 9:30 pm
11:30 am - 2:00 pm
Thursday
4:30 pm - 9:30 pm
11:30 am - 2:00 pm
Friday
11:30 am - 2:00 pm
4:30 pm - 10:00 pm
Saturday
11:30 am - 2:00 pm
4:30 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Jing Jing staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?