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Pancho's

Mexican
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3600 E Broadway St, West Memphis, AR 72301
(870) 735-6466
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Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 9:00 pm
Fri - Sat 11:00 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 7
    Excellent
  • 8
    Very good
  • 4
    Average
  • 4
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Just... No.

Save your money. If you've ever been anywhere and have experienced genuine Mexican dining experience, all this place will do is make you upset. This is not the cleanest establishment you've ever been in, either.

2 of 5 starsReviewed March 31, 2015
Annecia S
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32 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Contributor
25 reviews 25 reviews
20 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 31, 2015

Save your money. If you've ever been anywhere and have experienced genuine Mexican dining experience, all this place will do is make you upset. This is not the cleanest establishment you've ever been in, either.

Was this review helpful? Yes
Savannah, Georgia
Contributor
12 reviews 12 reviews
8 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 23, 2015

While traveling through West Memphis, we stopped at Panchos and were absolutely shocked to see how repulsively filthy this "restaraunt" was. We Simply can not believe Arkansas State Board of Health allows this business to operate. Horrid!

Was this review helpful? Yes
Land O Lakes, Florida
Top Contributor
218 reviews 218 reviews
150 restaurant reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed March 7, 2015

Always loved Pancho's when I lived in Memphis. Came back for a visit and decided to try this one out. It was a very large restaurant but the food was not very good. The taco shells seemed to be stale. The cheese dip is still outstanding but that can bought in a grocery store. The restrooms in the restaurant were... More 

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Woodworth, North Dakota
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 26, 2015

I have been going to this restaurant my entire life since this is my hometown that I grew up in. The food has always been very good and some of the best cheese dip and salsa there is and very good enchiladas as well. Always go there at least once when I am at home to see relatives.

Was this review helpful? Yes
Memphis, Tennessee
1 review
4 of 5 stars Reviewed December 29, 2014 via mobile

The shrimp Veracruz does not have enough shrimp in it. Less rice more shrimp. If shrimp is too expensive, less rice, or you could make the dish bigger and have equal amounts of each. I just warmed it up and i have lots of rice left.

Was this review helpful? Yes
Marion, Arkansas, United States
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2014

((% of the time, this is the place to go in this area, especially if you like Mexican food. Personally I do not like the owners but my family and friends eat here at least once a week. There is really nothing bad on their menu. I loved to get the create your own and have beans/rice, mini taco cheeseburger... More 

Was this review helpful? Yes
little rock, arkansas
Top Contributor
73 reviews 73 reviews
18 restaurant reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 5, 2014

We love the cheese dip and chips. The only weird thing is the dinner menu only allows one side in the pick two dinner. Another side costs more. We live in Central Arkansas and always stop when we are headed to Memphis. We usually have good service. I do think they could replace the carpet on the stairs. They are... More 

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Silsbee, Texas
Reviewer
5 reviews 5 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 1, 2014

This is my first negative review ever. We had a group of eight and were seated on a very room, in a back corner of the restaurant. It took a while before someone came to wait on us. One person in out group ordered queso, which came out about 30 minutes after we placed our order, and none of us... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 31, 2014

One of the worst Mexican food places I have ever visited. It took 1.5 hours to be served & they were not busy. Our waitress seemed bothered by us & forgot we existed. Quesadillas were tough & cheese dip tasted like it was fresh out of the can. Crusted food was caked on a drinking glass & overall, seemed dirty.... More 

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Parrish, Florida, USA
Contributor
13 reviews 13 reviews
10 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

Love the cheese dip and chips! Bought some to bring home from Kroger (grocery store). Not sure if they sell it or not at the restaurant. I love the "chicken Guadalajara".

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 3600 E Broadway St, West Memphis, AR 72301
  • Location: United States  >  Arkansas (AR)  >  West Memphis
  • Phone Number: (870) 735-6466

Price and Cuisine

  • Cuisine: Mexican
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Pancho's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?