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The Bank House

Certificate of Excellence
$$$
British, Contemporary, Brasserie
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Bank House Hotel, Bar & Brasserie | King's Staithe Square, King's Lynn, England
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Good for:
Families with children
Bar scene
Doing business
Local cuisine
Special occasions
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 163 reviews
Visitor rating
  • 57
    Excellent
  • 72
    Very good
  • 19
    Average
  • 9
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
First Time Visit

Visited the restaurant in the charming Bank House Hotel, and what a buzz we found. Obviously extremely popular and well thought of, good food and excellent Staff. This area of Kings Lynn is just delightful and warrants another visit to discover even more of the town's attractions.

5 of 5 starsReviewed March 7, 2015
Tricia L
via mobile
Good for:
  • Families with children
  • Bar scene
  • Doing business
  • Local cuisine
  • Special occasions
  • Entertaining clients
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
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163 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Any
English first
King's Lynn, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 19, 2015

We attended a meal for a friends birthday, service was slow and nobody served the table with drinks, we had to go to the bar for drinks. Meal was overcooked and presentation on plate was dreadful. People within our party has to send meals back to be re-cooked. Over priced. Will not be visiting again in a hurry. Very disappointed.

Was this review helpful? Yes
Jeannette G, Owner at The Bank House, responded to this review

Thank you for your review following your February visit to Bank House. We are always grateful to guests who take the time to write a review. I'm sorry you did not enjoy your visit. We pride ourselves on the quality of our food and the friendliness and efficiency of our service. Clearly on this occasion you did feel either came... More 

Top Contributor
76 reviews 76 reviews
44 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

Visited the restaurant in the charming Bank House Hotel, and what a buzz we found. Obviously extremely popular and well thought of, good food and excellent Staff. This area of Kings Lynn is just delightful and warrants another visit to discover even more of the town's attractions.

Was this review helpful? Yes 2
Jeannette G, Owner at The Bank House, responded to this review

Dear Tricia Thank you for your very kind review following your recent visit to Bank House. I am so pleased that you enjoyed your meal. We all work very hard to ensure that every customer's experience of Bank House is an enjoyable one, and it is very uplifting for us all to hear such positive comments. And you are right... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2015

Five of us went for afternoon tea on a Sunday afternoon and although it was good, it wasn't great! They bought out 9 small sandwiches, which meant that one of us would've only had one. We'd asked for a mix of brown and white bread, only white came out. Call me picky, but the cheese was just sliced and not... More 

Was this review helpful? Yes 1
Jeannette G, Owner at The Bank House, responded to this review

Dear Alison Thank you for your review of your recent visit to Bank House. I am so sorry you and your friends didn't feel your afternoon tea came up to expectations. Your comments were very helpful and we have now revised the content and presentation of our afternoon teas. I do hope you will give us another try and that... More 

King's Lynn, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

Massive thanks for a perfect wedding breakfast last Valentine's Day. The Boardroom was just right for our party of 21, the food was excellent and the service couldn't have been better. It made our daughter's very special day even more special.

Was this review helpful? Yes 1
Jeannette G, Owner at The Bank House, responded to this review

Dear Phil I am just so delighted it all went well, and it is lovely for our very hard working and dedicated staff to hear that you and your daughter were happy with the event We love doing wedding parties, and work hard to make them match what the bride and her family have in mind. I do hope you... More 

Peterborough, United Kingdom
Contributor
13 reviews 13 reviews
12 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 21, 2015

On Friday, my wife and I met up again in King's Lynn with my sister and her partner for lunch and a general catch up. Our thanks to them for selecting this very pleasant venue. We opted for mains and desserts but could see from surrounding tables that the starters, particularly their sharing platters, were copious and interesting, certainly worth... More 

Was this review helpful? Yes
Jeannette G, Owner at The Bank House, responded to this review

Thank you for your kind review, and I am so glad you enjoyed your meal. We pride ourselves on the quality of the food we serve, and are always working on the menu, so I am very grateful to you for your thoughts on puddings. We have taken them on board, and hopefully custard will make a more regular appearance!... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2015

This is an exceptional hotel - beautiful historic rooms and a fantastic view over the Great Ouse. Excellent location, quiet but within easy walking distance of the main attractions and shops. A delicious meal also.

Was this review helpful? Yes
Jeannette G, Owner at The Bank House, responded to this review

Dear Heather Thank you for your wonderfully positive review, i am so glad you enjoyed your visit to Bank House. Our wonderful staff work incredibly hard to make each guest's visit is a pleasurable one, and it is a huge endorsement to hear such enthusiasm. Come and see us again soon! Best wishes Jeannette More 

norwich
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2015

Together with my partner, we recently had a one night stay at The Bank House Hotel, Kings Lynn. This is a small-ish hotel which I would unreservedly recommend in all respects. It's situation in Kings Staithe Square, on the banks of the Great Ouse River is within easy walking distances of all the attractions of this historic town. Although all... More 

Was this review helpful? Yes
Jeannette G, Owner at The Bank House, responded to this review

Dear Bob Thank you for your kind review of Bank House. I am so glad you and your partner enjoyed your visit. We and our wonderful staff are very proud of Bank House, and it is a great boost to all of us to hear it praised like this. Thank you. I hope you will visit us again soon. With... More 

King's Lynn, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 26, 2015

had a wonderful meal staff are excellent very nice atmosphere as always wine good and price I think is good for what you get not over the top will def go back

Was this review helpful? Yes
Jeannette G, Owner at The Bank House, responded to this review

Thank you for your kind review. I am so glad you enjoyed your meal, and the lovely relaxed atmosphere of this amazing building. It is great for me and all our hard working staff to hear such nice things. You say you will definitely come back. We look forward to seeing you! With best wishes Jeannette More 

Peterborough, United Kingdom
Contributor
17 reviews 17 reviews
14 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 23, 2015

When shopping it is good to have somewhere to stop and have lunch and know that you will enjoy it together with good service. Something on the menu for everyone. Will go back.

Was this review helpful? Yes
Jeannette G, Owner at The Bank House, responded to this review

Thank you for your review of Bank House. I am so glad you have enjoyed your lunch ( lunches?) with us. Our manager, chef and I work very hard to put together a menu that does offer something for everyone, from healthy salads to indulgent steamed puddings, and we are proud of our staff's friendly but efficient service., so it... More 

Norwich, United Kingdom
Contributor
15 reviews 15 reviews
10 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 11, 2015

Who wants a great big blow out at lunchtime ? i certainly dont and this restaurant has made provisions for people like me at lunch time [ dont know if they are available for dinner]. A few smaller portions of popular dishes are available at a reduced cost , finish off with a "mini pud ", and you have a... More 

Was this review helpful? Yes
Jeannette G, Owner at The Bank House, responded to this review

Thank you for your kind review. I am so pleased you have enjoyed eating at Bank House. The mini mains have been a very successful innovation and they are available as part of the "All day lunch" menu until 6.30pm. The mini puds which have been even more popular, are also available in the evenings. I do hope we will... More 

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Restaurant Details

Location and Contact Information

  • Address: Bank House Hotel, Bar & Brasserie | King's Staithe Square, King's Lynn, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  King's Lynn

Price and Cuisine

  • Average Prices: USD 16 - 47
  • Cuisine: British, Contemporary, Brasserie

Restaurant Characteristics

  • Good for: Families with children, Bar scene, Doing business, Local cuisine, Special occasions, Entertaining clients

Questions & Answers

Questions? Get answers from The Bank House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?