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Cheesecake Factory

#134 of 2,443 Restaurants in Phoenix
#139 of 2,688 Places to Eat in Phoenix
Certificate of Excellence
Camelback East
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2402 E Camelback Rd, Ste 101, Phoenix, AZ 85016-9236
602-778-6501
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Dinner, Breakfast, Lunch, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 188 reviews
Visitor rating
  • 77
    Excellent
  • 67
    Very good
  • 33
    Average
  • 7
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good menu

The restaurant was very busy and the atmosphere was terrific. The cheesecake menu has offers so many options and the slices were enormous.

4 of 5 starsReviewed March 26, 2015
beachbaba
,
Calgary, Canada
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188 Reviews from our TripAdvisor Community

Date | Rating
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  • French first
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English first
Los Lunas, New Mexico
Top Contributor
65 reviews 65 reviews
22 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 25, 2015

We ordered a club sandwich and shrimp with angel hair pasta. Both tasted very fresh and the portions were huge. The staff was very attentive and we had one very nice dining experience

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Kenosha, Wisconsin
Senior Contributor
44 reviews 44 reviews
18 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 11, 2015

Over been to a couple Cheesecake Factories and this one did not seem as good. Also very dark inside, I like a bit more light. OK place if you want a big food menu.

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Cobham, United Kingdom
Top Contributor
244 reviews 244 reviews
108 restaurant reviews
232 helpful votes 232 helpful votes
5 of 5 stars Reviewed April 1, 2015

Terrific food. Nothing fancy but everything cooked to perfection. Strongly recommend the classic burger with grilled onion and tomato. Thick ground steak cooked perfectly to my "rare" request. Husband had scrummy fish tacos - tempura battered white fish with all the trimmings - cilantro rice was different in a good way and even the beans were different and delicious -... More 

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Calgary, Canada
Top Contributor
61 reviews 61 reviews
20 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 26, 2015

The restaurant was very busy and the atmosphere was terrific. The cheesecake menu has offers so many options and the slices were enormous.

Was this review helpful? Yes
Georgetown
Senior Contributor
33 reviews 33 reviews
27 restaurant reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 25, 2015

My husband and I were in Phoenix for several days in March 2015. First, let me say that finding a restaurant quickly here is not easy at the peak of dinner time. We have never been to the Cheesecake Factory and I can probably say that is because it has never appealed to me. As crazy as it sounds, I... More 

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Phoenix, Arizona
Top Contributor
319 reviews 319 reviews
139 restaurant reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed March 17, 2015

Don't go as often as in the old days 20 years ago, when they didn't exist in Phoenix or most other places outside LA. Used to drive over and eat at the Beverly Hills location, which was smaller but lots of fun to eat at. Now this location in Phoenix, has not changed interior or exterior since it opened in... More 

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New York City, New York
Senior Contributor
39 reviews 39 reviews
15 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 15, 2015 via mobile

Really, after a 3 minute wait we go to the counter and get two cakes. We went to the cake pick up table (just like Starbucks) and waited ten minutes. After we ask them 3 times were is the cake. They had it above the fridge the whole time and forgot about it. U are kidding me. The cake was... More 

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Mississauga, Canada
Senior Contributor
24 reviews 24 reviews
14 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2015

Good Cheesecake ! Other than that - the chain is relatively consistent, this location no different. Similar to other reviews - the "Factory" part of the name is appropriate. In this particular Phoenix location - the staff provided good friendly service - starting with the greeting to the server. Food was delivered hot and fresh, no waiting though the restaurant... More 

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Canada
Top Contributor
61 reviews 61 reviews
38 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 5, 2015

We always like to stop at a Cheesecake Factory for dessert while on vacation and very much enjoyed the cheesecake at this location in Biltmore Fashion Park. Service was attentive. My husband and I both enjoyed the selections of cheesecake that we had and we asked for the pieces to be split in half so we each could enjoy a... More 

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Peoria
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 19, 2015 via mobile

I ordered shrimp & chicken for lunch & I received the chicken & shrimp, but I also received what the shrimp had for lunch too. Yuck! No thank you, never again! Not for the prices of what they charge for food.

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Restaurant Details

Location and Contact Information

  • Address: 2402 E Camelback Rd, Ste 101, Phoenix, AZ 85016-9236
  • Location: United States  >  Arizona (AZ)  >  Central Arizona  >  Phoenix>  > Camelback East
  • Neighborhood: Camelback East
  • Phone Number: 602-778-6501

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cheesecake Factory and other visitors
1 question
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Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?