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Cheesecake Factory

#109 of 2,613 Restaurants in Phoenix
Certificate of Excellence
Camelback East
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2402 E Camelback Rd, Ste 101, Phoenix, AZ 85016-9236
602-778-6501
Website
Today
10:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Breakfast/Brunch, Reservations, Late Night
Good for:
Breakfast/Brunch
Reservations
Late Night

TripAdvisor Reviewer Highlights

Read all 179 reviews
Visitor rating
  • 75
    Excellent
  • 62
    Very good
  • 31
    Average
  • 7
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Poopy shrimp

I ordered shrimp & chicken for lunch & I received the chicken & shrimp, but I also received what the shrimp had for lunch too. Yuck! No thank you, never again! Not for the prices of what they charge for food.

2 of 5 starsReviewed February 19, 2015
Anthony V
,
Peoria
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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179 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Peoria
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 19, 2015

I ordered shrimp & chicken for lunch & I received the chicken & shrimp, but I also received what the shrimp had for lunch too. Yuck! No thank you, never again! Not for the prices of what they charge for food.

Was this review helpful? Yes
Phoenix, Arizona
Senior Contributor
21 reviews 21 reviews
11 restaurant reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 15, 2015

I am reviewing this Cheesecake Factory location, but have been to several, as it was my late mother-in-law's favorite place for lunch. They are consistent. I suppose the "average" rating comes from feeling like the "FACTORY" part of the name is very appropriate. Everything from greetings, to server styles, feels scripted and a bit mechanical. Nearly always very loud, the... More 

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Sedona, Arizona
Top Contributor
229 reviews 229 reviews
161 restaurant reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed February 10, 2015

On the way home from the airport, we stopped by to shop Biltmore Fashion Park Macy's and decided to get some cheesecake on a Sunday afternoon. This restaurant was packed! The staff was super-friendly, engaging and helpful. The dessert was delicious in spite of the $17 cost of two slices--ouch. Highly recommend that you stop by to enjoy a dinner... More 

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Oklahoma City, Oklahoma
Contributor
16 reviews 16 reviews
11 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2015

I am a fan of Cheesecake Factory, and this was just like any other that I have been too. The staff was very friendly and they were good about making recommendations to co-workers that were with me that had never been to a Cheesecake Factory before.

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Ottawa
Senior Contributor
28 reviews 28 reviews
7 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 23, 2015

i had chicken tortilla which was excellent, my husband had the Kobe burger and said it was the best burger he''s had. He asked for a bit of mushroom gravy and put it on the burger. Staff is great and we really liked the decor.

Was this review helpful? Yes
Flagstaff, Arizona
Top Contributor
194 reviews 194 reviews
144 restaurant reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 21, 2015

I ended up having a business lunch at this location after a meeting nearby. Great location, service and food. I tried the kale and quinoa salad for the first time and it was excellent. Mediterranean style mahi mahi was very tasty although I am not sure I get the fish being served on a bed of mashed potatoes instead of... More 

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Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 21, 2015

Excellent food, excellent service and staff. Nice ambience, relaxed atmosphere. Great value. Definitely recommend it.

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Turlock, California
Senior Contributor
40 reviews 40 reviews
27 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 21, 2015

I had the opportunity to have lunch here and was very impressed. Unhurried, relaxed atmosphere, plenty of staff to serve you, and the meals were all excellent, not to mention the cheesecake for dessert that was amazing!

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TEMPE AZ
Senior Contributor
26 reviews 26 reviews
14 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 6, 2015

We generally stay clear of chain restaurants, but The Cheesecake Factory is an exception. Visited the Phoenix location on 12/30/14 and were not disappointed. There is something on the extensive menu to please everyone. The salmon salad is excellent, with fresh greens and a delicious dressing. The Chicken Bellagio, while very rich, is a wonderful entree. The portions are more... More 

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Phoenix, Arizona
Senior Contributor
22 reviews 22 reviews
20 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 6, 2015

Four of us visited The cheesecake factory in the Biltmore Shopping Center in Phoenix, Arizona. The decor is warm and inviting. Reading the regular menu is like reading a book. So many choices. There is something for everyone. We looked at their Happy Hour menu (4-6 PM) in the bar area. Their appetizers are all $5.00 and they are big... More 

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Restaurant Details

Location and Contact Information

  • Address: 2402 E Camelback Rd, Ste 101, Phoenix, AZ 85016-9236
  • Location: United States  >  Arizona (AZ)  >  Central Arizona  >  Phoenix>  > Camelback East
  • Neighborhood: Camelback East
  • Phone Number: 602-778-6501

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?