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Kenny Rogers Festival Mall

Contemporary
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3F Festival Supermall | Filinvest Corporate Cetner, Alabang, Muntinlupa, Luzon, Philippines
850-3674 / 771-0750
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Today
10:00 am - 10:00 pm
Open now
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Hours:
Sun - Sat 10:00 am - 10:00 pm

TripAdvisor Reviewer Highlights

Read all 10 reviews
Visitor rating
  • 0
    Excellent
  • 1
    Very good
  • 3
    Average
  • 2
    Poor
  • 4
    Terrible
Rating summary
  • Food
    2 of 5 stars
    Service
    2 of 5 stars
  • Value
    2 of 5 stars
    Atmosphere
    2 of 5 stars
Bad service, bad sandwich

We went to try their sandwich due to the buy 1 take 1 coupon that we got from buying cinema tickets. When we entered, I noticed that the counter has improved but i see a lot of tables not bussed. I didn't really mind because we are here to take out food. I ordered our sandwiches and I told the... read more

2 of 5 starsReviewed January 3, 2016
stardustpris
via mobile
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10 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 3, 2016 via mobile

We went to try their sandwich due to the buy 1 take 1 coupon that we got from buying cinema tickets. When we entered, I noticed that the counter has improved but i see a lot of tables not bussed. I didn't really mind because we are here to take out food. I ordered our sandwiches and I told the... More 

Helpful?
Thank stardustpris
Manila, Philippines
Level Contributor
178 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed December 23, 2015

not really a super place. food like many other fast-food-places and service has a lot of room for improvements.

Helpful?
Thank JO B
Dubai, United Arab Emirates
Level Contributor
106 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed January 12, 2015

This is typical Kenny Roger's food outlet in a shopping mall. Recently they have improved and their service is much better than before. Food is as can be expected. Service is same as all other such establishments.

Helpful?
Thank Farshad B
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 4, 2014 via mobile

Visited them today. Tables are unbussed. Seemingly bussed tables are not properly wiped and sanitized. Manager has the guts to take his break with this kind of store scenario. To make it worst - spoon and fork are handed to you through the food contact surface. And they have NO ICE available for there not so cold drinks! Service -... More 

Helpful?
Thank Charles R
Muntinlupa, Philippines
Level Contributor
17 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 30, 2013

I have been to Kenny's Festival Mall several times, all with the family and just like my title , its just ok. I normally would be full at the end of every dine in and maybe the only comment would be how the line is organized. The place is always packed and the food is really good, service is ok... More 

Helpful?
Thank jyngjynzachy
Laguna
1 review
1 of 5 stars Reviewed February 14, 2013

i will never eat at kenny festival again nor will i take my family there!!!! thisKenny Festival Mall Branch is really a very lousy branch!!! Lousy , Grouchy , Service Personnels among all branches. " VERY POOR SERVICE...." i hope management will read all these complains from different UNSATISFIED COSTUMERS and shut down the restaurant !

Helpful?
Thank LouAguirre
Level Contributor
34 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed January 31, 2013 via mobile

Since my kid asking to dine at Kenny Rogers when visited Festival Mall, therefor we went, there were several line, so we just follow the line, till the end two line merge into single counter, it's just like market. Pricing were high standard for a full service restaurant but service is for an bad fast food. What a lousy branch... More 

Helpful?
Thank Fai T
Luzon, Philippines
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 12, 2012

You have a lot of healthy choices at Kenny Rogers, basic chicken is roasted though they offer fried now, side dishes and sandwiches that i adore. However, come earlier that the usual lunch or dinner time to avoid the very long queues which can sometimes drive one crazy or dizzy of hunger. Perhaps they can add 1 counter at these... More 

Helpful?
1 Thank jopot_128
Muntinlupa
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 2, 2011

Their soup is freakin' cold. I'm also sweating with their air-conditioning unit. Lousy staff, serves food without utensils. I waited for 5 almost five for minutes for utensils to arrive at my table, after I told the server 'Oh, do you have soap and water, I could be eating this salad with just my hand, or don't you have some... More 

Helpful?
1 Thank Bertz22
Makati
Level Contributor
35 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed January 3, 2011

I've eaten at this store (and other Kenny Rogers stores) with any problems but our last visit was so bad I don't think I would dine here in the near future. First the queue system was confusing, there was a line to the cashier and another line along the side dish display, we asked one of the staff if both... More 

Helpful?
1 Thank dok418

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Restaurant Details

Location and Contact Information

  • Address: 3F Festival Supermall | Filinvest Corporate Cetner, Alabang, Muntinlupa, Luzon, Philippines
  • Location: Asia  >  Philippines  >  Luzon  >  Metro Manila  >  Muntinlupa
  • Phone Number: 850-3674 / 771-0750

Price and Cuisine

  • Cuisine: Contemporary
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
10:00 am - 10:00 pm
Tuesday
10:00 am - 10:00 pm
Wednesday
10:00 am - 10:00 pm
Thursday
10:00 am - 10:00 pm
Friday
10:00 am - 10:00 pm
Saturday
10:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Kenny Rogers Festival Mall staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?