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Cafe GITANO - Pavilion, Westville

Coffee Shop, Coffee Shop
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Durban, South Africa
8:00 am - 11:00 pm
Closed now
See all hours
Mon - Thu 7:00 am - 10:00 pm
Fri 7:00 am - 11:00 pm
Sat - Sun 8:00 am - 11:00 pm
Dining options: Lunch, Breakfast

TripAdvisor Reviewer Highlights

Read all 27 reviews
Visitor rating
  • 2
  • 7
    Very good
  • 6
  • 5
  • 7
Rating summary
  • Food
    3 of 5 stars
    3 of 5 stars
  • Value
    4 of 5 stars
    2.5 of 5 stars
Average food

Cafe Gitano is not that grand of an experience. very average, food is not an out of the world experience.

3 of 5 starsReviewed July 1, 2014
Durban, South Africa
Good for:
  • Doing business
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27 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Durban, South Africa
2 reviews
4 of 5 stars Reviewed May 21, 2015 NEW

My husband and myself have found Gitano to be a home from home experience. Love the attention to detail and couldn't imagine going anywhere else. We have introduced Gitano to many friends and colleagues and they have too now made this their 'home' :) Val and Dave Bolton

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed April 19, 2015

The worst service we have ever received, waited one hour twenty minutes for our order only to get it served to us cold. The platter was almost empty as if we were getting left overs. Wouldn't recommend it to any one.

Was this review helpful? Yes
Auckland, Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

While visiting from New Zealand, my best friend and I ate here. Amazing service and excellent food! We ate the breakfast buffet. They cook your eggs as you order them, any style! And then there was a wide variety of cereals, bacon, toast, drinks etc. Would definitely recommend!

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2 reviews
1 of 5 stars Reviewed February 17, 2015

It was the worst experience we had, our meal took at least a hour and a half. What was ordered wasn't given to us . Finally when the manager brings our meals which was absolutely cold . The most pathetic service under the sun that we had . We haven't seen such incompetent service from management . Definitely won't recommend... More 

Was this review helpful? Yes
Durban, South Africa
Top Contributor
166 reviews 166 reviews
109 restaurant reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed December 29, 2014

We visited it as our usual restaurant was full and are we glad we stumbled upon this restaurant. From our very first interaction to the finality of the bill, it was a truly great experience! We ordered 2 cappuccinos with cream - when it arrived, the cream was a bit sour! We returned it and the waitress did not argue,... More 

Was this review helpful? Yes
4 reviews 4 reviews
4 restaurant reviews
4 of 5 stars Reviewed December 15, 2014

I've been here a couple of times and each visit there has been no disappointments :) waiters are always friendly even when he restaurant is busy.. food arrives at a reasonable time and is always delioucious! !!! It's an awesome place to go with the family for a dinner meal

Was this review helpful? Yes
Durban, KwaZulu-Natal, South Africa
Top Contributor
57 reviews 57 reviews
22 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 11, 2014

My wife & I enjoyed a lunch at this establishment in the new food court at the Pavilion Shopping complex,Durban. Meal was pretty good considering the value. Good ambiance, new restaurant. Could do better with waiters & waitresses, given we had to wait...even to pay the bill. Certainly training with serving staff required. Outside of that...Not a bad place for... More 

Was this review helpful? Yes
14 reviews 14 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 6, 2014

We decided to go for some refreshments at this restaurant on a Saturday afternoon. I got there first, as my wife was still busy shopping. As the tables faced inward towards the wall, I decided to turn my seat around so I could see my wife approaching when she was done. Next thing I was approached by a waitress who... More 

Was this review helpful? Yes
Durban, South Africa
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 1, 2014

Cafe Gitano is not that grand of an experience. very average, food is not an out of the world experience.

Was this review helpful? Yes
Pretoria, South Africa
18 reviews 18 reviews
5 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 31, 2014

Had the worst service at cafe gitano ever. I am lost for words. After over an hour of waiting for our food, we decided to up and leave.

Was this review helpful? Yes 3

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Restaurant Details

Location and Contact Information

  • Address: Durban, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Durban

Price and Cuisine

  • Cuisine: Coffee Shop, Coffee Shop

Restaurant Characteristics

  • Good for: Doing business
Open Hours
8:00 am - 11:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 11:00 pm
8:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Cafe GITANO - Pavilion, Westville staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?