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Cape Fox Lodge

800 Venetia Way, Ketchikan, AK 99901-6561
907-225-8001
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Ranked #25 of 57 Restaurants in Ketchikan
Hours:
Cuisines: American
Dining options: Breakfast/Brunch, Reservations
Description: The lodge has a full service dining room/lounge that we visited.
Restaurant details
Dining options: Breakfast/Brunch, Reservations
Description: The lodge has a full service dining room/lounge that we visited.
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102 reviews from our community

69% Recommend
    27
    43
    13
    13
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Port Townsend, Washington
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed August 26, 2014 NEW

Rode the fenicular up for lunch and had a great meal. Wonderful view of the town. Also looks to be the nicest place to stay in Ketchikan although we didn't stay here.

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Anchorage, Alaska
Contributor
15 reviews 15 reviews
6 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 23, 2014 NEW

We stayed at the cape fox lodge & decided to go have breakfast. What a huge mistake, our waitress didn't put our food order in for an hour! Once the food showed up we were disappointed. Don't waste your time or money.

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Donna F, General Manager at Cape Fox Lodge, responded to this review

Dear Mike, Thank you for bringing this issue to my attention here. I apologize that you were not able to discuss it with me when it occurred, for I would have instantaneously addressed it. I am guessing this must have occurred the day I arrived late for work at 6:30 AM instead of 6:00 AM. An hour delay for breakfast... More

Ketchikan, Alaska
Senior Contributor
24 reviews 24 reviews
7 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 20, 2014

I think that in this day and age a restaurant would have gone non smoking ...halfway through our meal someone lite up a really rancid cigarette and ruined the whole place. Food was good. The ribeye was ok ...but too much fat even for a guy who likes marbling. Time for this place to move into the 21st century.

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Donna F, General Manager at Cape Fox Lodge, responded to this review

Dear Loren778899 Thank you for your comments and suggestions, I will forward them to the Corporation/Ownership JWM-GM-CFL More

Olympia, Washington
Senior Contributor
21 reviews 21 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 17, 2014

The bar's wine was awful. I had to send it back. I inadvertently left my camera bag on the seat in the bar. The front desk people could hardly be bothered to help. The restaurant food was mediocre and overpriced.

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Donna F, General Manager at Cape Fox Lodge, responded to this review

Dear James F I must commiserate with your comment regarding your wine selection. As an oenophile myself I often find the “house wine” less than palatable. I also understand how frustrating it must have been to have misplaced your expensive camera bag. I can only imagine what a relief it was when my staff located it and returned it 20... More

McLean, VA
Senior Contributor
41 reviews 41 reviews
22 restaurant reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 11, 2014

For goodness sake, get off the main street in Ketchikan when its time to eat. We were so pleased and surprised at the good meal, good service, and nice experience at Cape Fox Lodge Restaurant. Probably a good idea to call and make reservations. We ordered from the selection of fresh fish, had a lengthy conversation with the waiter about... More

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Donna F, General Manager at Cape Fox Lodge, responded to this review

Dear DC-Foodee Thank you for such a detailed review. We here at the Cape Fox Lodge are very proud of our wonderful menus and our amazing staff; as you so graciously acknowledged in your review. Ketchikan is known for its abundance of fresh fish and the Cape Fox Lodge is renowned for our ability to prepare this wide selection and... More

Senior Contributor
38 reviews 38 reviews
19 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 5, 2014

We waited for anyone to even acknowledge our presence when we first arrived. We had to find someone to seat us. Then, we waited and waited and waited for our server to come back. We finally found someone else to help us and then she, also, disappeared. After close to twenty minutes waiting to even get water, another server helped... More

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Donna F, General Manager at Cape Fox Lodge, responded to this review

Dear Married a Hoosier Thank you for the candid review. Service is the basis of our industry and even AMAZING Oysters cannot make up for poor service. As the new GM here at the Cape Fox Lodge you can be assured I take all reviews to heart and I will personally discuss this one with the Food and Beverage Manager... More

Salt Lake City, Utah
Contributor
13 reviews 13 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

We took the tram up to this restaurant, which is owned by an Alaskan Native company organized under the 1973 Alaskan Native Claims Settlement Act. It is perched right in the forest, with a warm rustic atmosphere and friendly staff. I had a generous portion of fish and chips and my husband Enjoyed the smoked salmon very much.

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Donna F, Manager at Cape Fox Lodge, responded to this review

Dear Amanda Thank you for your nice review of our Restaurant and Staff. Our Smoked Salmon is a favorite of many of our guests and requested by quite a few diners. Thank you again for your kind words and we hope to see you again. JWM-GM-CFL More

Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
3 of 5 stars Reviewed July 27, 2014

Went here Friday night with my family for my birthday dinner. It's always a toss up because the food and service seem to be very hit and miss. I hadn't gone in a while because our last experience was a 2 hour wait for food. I decided to chance it because I had a birthday letter and enjoy the atmosphere.... More

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Cooma, Australia
Top Contributor
188 reviews 188 reviews
52 restaurant reviews
219 helpful votes 219 helpful votes
2 of 5 stars Reviewed July 15, 2014

The only place I visited in the USA where I really objected to the expected practice of tipping. Non-existent service coupled with ordinary food - truly, I had to ask my family what we ate because all that stuck in our minds was how bad it was.

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Donna F, Manager at Cape Fox Lodge, responded to this review

I am sorry to here about your experience here at the lodge and in our restaurant. We strive to give the guest the best possible experience while they stay with us. We will be continuing the customer service training for our staff to ensure a better guest experience. Thank you for your comments it helps stay focused on making positive... More

Martinez, California
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 14, 2014

Food was very good , prime rib cooked perfectly.they accommodated us without reservations and we were a large group 8 people.

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