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127 N Franklin St, Juneau, AK 99801-1222
907-586-2660
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Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 50 reviews
Visitor rating
  • 12
    Excellent
  • 14
    Very good
  • 16
    Average
  • 6
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Still a good place for seafood

We have eaten in the Gold Room many times and continue to find that it has consistently good seafood and good service. Some reviews don not rate it very well, but consider that it is in Juneau, Alaska and not a big US city. The restaurant often has live music and we enjoyed a great guitar player... read more

4 of 5 starsReviewed September 13, 2014
Sandy K
,
Norman
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50 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 restaurant reviews
5 of 5 stars Reviewed May 13, 2015

reservations made and table waiting on time and the exact table I requested. Wine was waiting for us when we were seated. Seafood dinners served very fast and hot. Bread was served before dinner and was also warmed with soft butter. I could not ask for a better dinner and service.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 3, 2015

Food is outstanding! Chef is great, ate here 3 nights in a row! Best restaurant I found in Juneau. High end food, but casual atmosphere. Love it!

Was this review helpful? Yes
Juneau, Alaska
1 review
2 of 5 stars Reviewed December 31, 2014

Went to the Gold Room for the first time with a group total of 10. They only had two other tables, so it's not like they were busy. I felt like the restaurant was acting as though it's some high-end fancy place, when really it is anything but that. The wait staff were all very friendly, but their overall service... More 

Was this review helpful? Yes
Norman
Senior Contributor
32 reviews 32 reviews
15 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 13, 2014

We have eaten in the Gold Room many times and continue to find that it has consistently good seafood and good service. Some reviews don not rate it very well, but consider that it is in Juneau, Alaska and not a big US city. The restaurant often has live music and we enjoyed a great guitar player and singer on... More 

Was this review helpful? Yes
Pittsburgh
Top Contributor
102 reviews 102 reviews
68 restaurant reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed July 14, 2014

Someone didn't show to work, so only one server for whole room. No backup? My wife's risotto was dry and hard - not creamy like most risotto. Room is tired, just like rest of the hotel. Pretty sad for what must have been an elegant place in its time.

Was this review helpful? Yes 1
Senior Contributor
32 reviews 32 reviews
22 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 7, 2014

Wasn't terribly impressed with the food or the service. Wasn't terrible... I've had worse. For the price paid you'd just expect more. Seems like people think the Gold Room is high class... I'd be willing to bet they haven't eaten at a "real" classy restaurant.

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Portland, Oregon
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 4, 2014 via mobile

The crab cakes tasted like they were rotten. Halibut fish and chips mostly dough. Ate in Bubble room, waitress not very helpful, only gave us a bar menu but saw people getting served other food, apparently you can order off restaurant menu too but not given that option. But not sure it would be any better. Lots of great options... More 

Was this review helpful? Yes 1
Washington
Top Contributor
147 reviews 147 reviews
80 restaurant reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 23, 2014

It was a birthday meal, and the free entre - the lesser cost of two - was a temptation to experience their reputed ambiance, which is the best yet in Juneau. The meal started with crackers paired with an olive spread that was salty delicious. Next was the wonderful hearty bread with three choices of gourmet butters: a Dijon, a... More 

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East Marion, New York
Top Contributor
52 reviews 52 reviews
38 restaurant reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 15, 2014 via mobile

Waited an hour until we got our order. One waitress for the room, but not crowded. Chowder was thick and good. Salmon good but over cooked. My wife said the tuna was very good. Overall a disappointment. The best part of the evening was a guitar player who was wonderful; never took a break and played superbly but unobtrusively.

Was this review helpful? Yes 1
Juneau, Alaska
Top Contributor
102 reviews 102 reviews
61 restaurant reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed May 28, 2014

My wife and I have eaten at the Gold Room several times. We usually have a very good experience but not always. The food can be very, very good and service is typically okay. I would say the prices seem a bit high for overall experience. We save going here for once in a while occasions. Bottom line good enough... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 127 N Franklin St, Juneau, AK 99801-1222
  • Location: United States  >  Alaska (AK)  >  Juneau
  • Phone Number: 907-586-2660

Price and Cuisine

  • Cuisine: Continental

Questions & Answers

Questions? Get answers from Gold Room staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?