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Gold Room

International
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127 N Franklin St, Juneau, AK 99801-1222
907-586-2660
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Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 55 reviews
Visitor rating
  • 13
    Excellent
  • 15
    Very good
  • 18
    Average
  • 6
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Anniversary choice

We ate there last night for our anniversary and decided that it was a good choice. The menu had some very interesting choices and the chef was quite creatvie. It would have been a great meal except for one thing: the french onion soup had a defintie vinegar taste. When we told the waitress that... read more

3 of 5 starsReviewed August 17, 2015
causal
,
juneau,ak
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55 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
  • Any
English first
Norman
Level Contributor
38 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 24, 2015

This restaurant gets mediocre reviews on Trip Advisor that don't seem fair to me. The food is excellent and the waiters are very good. We have been here every summer for a dinner for the past 6 years and continue to come back. This is a good place to have a very nice dinner and be able to have a... More 

Was this review helpful? Yes 1
Dana R, General Manager at Gold Room, responded to this review

Thank you for your review! We are proud of the food and service that we offer More 

Juneau, Alaska
Level Contributor
39 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 20, 2015

This place has never been as good as it was in the 1980s or as fancy as it was in the 1990s. They seem to be riding on the coattails of their former reputation. Food sucks. Seafood tacos are a no go despite what the local food tour tries to claim. Wine is cheap. Stay home or go elsewhere.

Was this review helpful? Yes
Dana R, General Manager at Gold Room, responded to this review

I just read this review from this customer who says he/she had dinner in the Gold Room. We do not serve tacos in the Gold Room. We do serve them in the Cafe and in the Bubble Room Lounge. They have been extremely popular and......... they have been the #1 or #2 hit of the Food Tour! Wine? We have... More 

juneau,ak
Level Contributor
51 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 17, 2015

We ate there last night for our anniversary and decided that it was a good choice. The menu had some very interesting choices and the chef was quite creatvie. It would have been a great meal except for one thing: the french onion soup had a defintie vinegar taste. When we told the waitress that it was not palatable, she... More 

Was this review helpful? Yes
austin, United States
Level Contributor
4 reviews
3 restaurant reviews
4 of 5 stars Reviewed June 27, 2015

Menu, although limited in scope, had enough interesting items that I decided to eat there my there my last night in town. I was not disappointed. The chef is very creative, wine list was very good and service was excellent. It was a much better choice than another high-end place I dined at on my prior Juneau visit. Not to... More 

Was this review helpful? Yes
Dana R, General Manager at Gold Room, responded to this review

Dear Robert, Thank you so much for your words here on Trip Advisor. We have a new chef here. The menu has actually just changed a bit this past weekend. We hope to see you on your next visit. Give our Bubble Room Lounge menu a try, too. It's creative and fun! Steve Hamilton More 

Imperia, Italy
Level Contributor
101 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 26, 2015

The room is a bit dated an in my opinion to much dark. The food was average. I was disappointed to hear that, despite they were showed on the menu blackboard, there were no oysters and no mussels, which I actually wanted to eat. So I needed to deviate on the seafood chowder which was good, but too much creamy... More 

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Level Contributor
11 reviews
9 restaurant reviews
5 of 5 stars Reviewed May 13, 2015

reservations made and table waiting on time and the exact table I requested. Wine was waiting for us when we were seated. Seafood dinners served very fast and hot. Bread was served before dinner and was also warmed with soft butter. I could not ask for a better dinner and service.

Was this review helpful? Yes
Dana R, General Manager at Gold Room, responded to this review

Thank you very much for the review. We hope to see you again in the near future. More 

Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 3, 2015

Food is outstanding! Chef is great, ate here 3 nights in a row! Best restaurant I found in Juneau. High end food, but casual atmosphere. Love it!

Was this review helpful? Yes
Juneau, Alaska
1 review
2 of 5 stars Reviewed December 31, 2014

Went to the Gold Room for the first time with a group total of 10. They only had two other tables, so it's not like they were busy. I felt like the restaurant was acting as though it's some high-end fancy place, when really it is anything but that. The wait staff were all very friendly, but their overall service... More 

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Norman
Level Contributor
38 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 13, 2014

We have eaten in the Gold Room many times and continue to find that it has consistently good seafood and good service. Some reviews don not rate it very well, but consider that it is in Juneau, Alaska and not a big US city. The restaurant often has live music and we enjoyed a great guitar player and singer on... More 

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Pittsburgh
Level Contributor
105 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed July 14, 2014

Someone didn't show to work, so only one server for whole room. No backup? My wife's risotto was dry and hard - not creamy like most risotto. Room is tired, just like rest of the hotel. Pretty sad for what must have been an elegant place in its time.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 127 N Franklin St, Juneau, AK 99801-1222
  • Location: United States  >  Alaska (AK)  >  Juneau
  • Phone Number: 907-586-2660

Price and Cuisine

  • Cuisine: International

Questions & Answers

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1 question
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?