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Gold Room

International
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127 N Franklin St, Juneau, AK 99801-1222
907-586-2660
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Dining options: Dinner, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 58 reviews
Visitor rating
  • 15
    Excellent
  • 15
    Very good
  • 18
    Average
  • 6
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Anniversary choice

We ate there last night for our anniversary and decided that it was a good choice. The menu had some very interesting choices and the chef was quite creatvie. It would have been a great meal except for one thing: the french onion soup had a defintie vinegar taste. When we told the waitress that... read more

3 of 5 starsReviewed August 17, 2015
causal
,
juneau,ak
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58 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
orlando
Level Contributor
5 reviews
5 restaurant reviews
1 of 5 stars Reviewed October 14, 2015

Do not bother. My husband took me here for our anniversary and it was a waste. The linens had chocolate stains, the setting was dark and stuffy looked more like a storage room. The seats cave in and offer lil support. The food was average and bland. The server was cluless.

Helpful?
Thank rosamorena29
Juneau, Alaska
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 14, 2015

The best place to get a steak in town. I have gotten the Fillet Mignon several times and it's always perfectly cooked. Comes with great sides and a wonderful drink selection. Staff is wonderful. I HIGHLY recommend it.

Helpful?
Thank Bethany G
Portland, Oregon
Level Contributor
38 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 14, 2015

Having been in Juneau on three trips to explore the region, I had the opportunity to try many dining venues. On my last pass through the town myself and my co-travelers stayed at the Westmark and had dinner in the Gold Room. Of the many dining experiences in Juneau this one stood out as number one! The food and service... More 

Helpful?
1 Thank Ed S
Norman
Level Contributor
38 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 24, 2015

This restaurant gets mediocre reviews on Trip Advisor that don't seem fair to me. The food is excellent and the waiters are very good. We have been here every summer for a dinner for the past 6 years and continue to come back. This is a good place to have a very nice dinner and be able to have a... More 

Helpful?
1 Thank Sandy K
Dana R, General Manager at Gold Room, responded to this review

Thank you for your review! We are proud of the food and service that we offer More 

Juneau, Alaska
Level Contributor
83 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed August 20, 2015

This place has never been as good as it was in the 1980s or as fancy as it was in the 1990s. They seem to be riding on the coattails of their former reputation. Food sucks. Seafood tacos are a no go despite what the local food tour tries to claim. Wine is cheap. Stay home or go elsewhere.

Helpful?
Thank Stay S
Dana R, General Manager at Gold Room, responded to this review

I just read this review from this customer who says he/she had dinner in the Gold Room. We do not serve tacos in the Gold Room. We do serve them in the Cafe and in the Bubble Room Lounge. They have been extremely popular and......... they have been the #1 or #2 hit of the Food Tour! Wine? We have... More 

juneau,ak
Level Contributor
54 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 17, 2015

We ate there last night for our anniversary and decided that it was a good choice. The menu had some very interesting choices and the chef was quite creatvie. It would have been a great meal except for one thing: the french onion soup had a defintie vinegar taste. When we told the waitress that it was not palatable, she... More 

Helpful?
Thank causal
austin, United States
Level Contributor
4 reviews
3 restaurant reviews
4 of 5 stars Reviewed June 27, 2015

Menu, although limited in scope, had enough interesting items that I decided to eat there my there my last night in town. I was not disappointed. The chef is very creative, wine list was very good and service was excellent. It was a much better choice than another high-end place I dined at on my prior Juneau visit. Not to... More 

Helpful?
Thank Robert L
Dana R, General Manager at Gold Room, responded to this review

Dear Robert, Thank you so much for your words here on Trip Advisor. We have a new chef here. The menu has actually just changed a bit this past weekend. We hope to see you on your next visit. Give our Bubble Room Lounge menu a try, too. It's creative and fun! Steve Hamilton More 

Imperia, Italy
Level Contributor
180 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 25, 2015 via mobile

The room is a bit dated an in my opinion to much dark. The food was average. I was disappointed to hear that, despite they were showed on the menu blackboard, there were no oysters and no mussels, which I actually wanted to eat. So I needed to deviate on the seafood chowder which was good, but too much creamy... More 

Helpful?
Thank Masik56
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 13, 2015

reservations made and table waiting on time and the exact table I requested. Wine was waiting for us when we were seated. Seafood dinners served very fast and hot. Bread was served before dinner and was also warmed with soft butter. I could not ask for a better dinner and service.

Helpful?
Thank Rich F
Dana R, General Manager at Gold Room, responded to this review

Thank you very much for the review. We hope to see you again in the near future. More 

Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 3, 2015

Food is outstanding! Chef is great, ate here 3 nights in a row! Best restaurant I found in Juneau. High end food, but casual atmosphere. Love it!

Helpful?
Thank megleysmelgy21

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Restaurant Details

Location and Contact Information

  • Address: 127 N Franklin St, Juneau, AK 99801-1222
  • Location: United States  >  Alaska (AK)  >  Juneau
  • Phone Number: 907-586-2660

Price and Cuisine

  • Cuisine: International

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gold Room and other visitors
1 question
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?