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Gold Room

127 N Franklin St, Juneau, AK 99801-1222
907-586-2660
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Ranked #57 of 103 restaurants in Juneau
Cuisines: Continental
Dining options: Reservations
Most recent review
- Jul 14, 2014
Restaurant details
Dining options: Reservations
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46 reviews from our community

50% Recommend
    10
    13
    16
    5
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Pittsburgh
Top Contributor
84 reviews 84 reviews
55 restaurant reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 14, 2014

Someone didn't show to work, so only one server for whole room. No backup? My wife's risotto was dry and hard - not creamy like most risotto. Room is tired, just like rest of the hotel. Pretty sad for what must have been an elegant place in its time.

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Contributor
17 reviews 17 reviews
13 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 7, 2014

Wasn't terribly impressed with the food or the service. Wasn't terrible... I've had worse. For the price paid you'd just expect more. Seems like people think the Gold Room is high class... I'd be willing to bet they haven't eaten at a "real" classy restaurant.

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Portland, Oregon
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 4, 2014

The crab cakes tasted like they were rotten. Halibut fish and chips mostly dough. Ate in Bubble room, waitress not very helpful, only gave us a bar menu but saw people getting served other food, apparently you can order off restaurant menu too but not given that option. But not sure it would be any better. Lots of great options... More

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Washington
Top Contributor
141 reviews 141 reviews
75 restaurant reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 23, 2014

It was a birthday meal, and the free entre - the lesser cost of two - was a temptation to experience their reputed ambiance, which is the best yet in Juneau. The meal started with crackers paired with an olive spread that was salty delicious. Next was the wonderful hearty bread with three choices of gourmet butters: a Dijon, a... More

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East Marion, New York
Senior Contributor
34 reviews 34 reviews
29 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 15, 2014 via mobile

Waited an hour until we got our order. One waitress for the room, but not crowded. Chowder was thick and good. Salmon good but over cooked. My wife said the tuna was very good. Overall a disappointment. The best part of the evening was a guitar player who was wonderful; never took a break and played superbly but unobtrusively.

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Juneau, Alaska
Top Contributor
72 reviews 72 reviews
41 restaurant reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 28, 2014

My wife and I have eaten at the Gold Room several times. We usually have a very good experience but not always. The food can be very, very good and service is typically okay. I would say the prices seem a bit high for overall experience. We save going here for once in a while occasions. Bottom line good enough... More

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Anchorage, Alaska
Top Contributor
136 reviews 136 reviews
102 restaurant reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 7, 2014

Seven if us ate dinner at the Gold Room. Most had either the rockfish or the salmon, but we also tried the beef and chicken dishes. All the food was good or very good. The king salmon was perfectly cooked and came with some rice and grilled asparagus, which were good, but not exceptional. Salads were extra and were very... More

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Zihuatanejo, Mexico
Senior Contributor
41 reviews 41 reviews
29 restaurant reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 6, 2014

Too bad the food does not live up to the ambiance. It is worth a visit here just to dine with the magnificent Sydney Lawrence paintings and crystal chandeliers.

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Minonk, Illinois
Reviewer
5 reviews 5 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2014

The Gold Room is Juneau's Pump Room. Very few hotel's have restaurants have as wonderful as the Gold Room. If you want a great romantic meal out of the tourist trap part of Juneau, it would be hard to find a better place than this.

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Juneau, Alaska
Senior Contributor
47 reviews 47 reviews
27 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 18, 2013

we stopped going to the Gold Room late last year as the food quality had gone way down. We decided to give it another shot. Our friends joined us to celebrate our 32nd Wedding Anniversary (they actually paid for the meal). The food was excellent. The service was excellent. The wine special was very tasty. I am glad we did... More

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