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Heritage Downtown Cafe #1

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174 S Franklin St, Juneau, AK 99801
(907) 586-1087
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Dining options: Breakfast, Seating, Takeout

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 6
    Excellent
  • 16
    Very good
  • 1
    Average
  • 1
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Excellent Coffee FAST FREE Wi-Fi

On a cruise with no wi-fi (tough life) so checked in the cafe and yes, free wi-fi and it is very fast and free. The coffee is excellent. Did not try the snadwhiches but those we spotteed looked very good. The cafe does their own coffee roasting (off site) and its available for sale in the cafe... read more

4 of 5 starsReviewed September 15, 2015
Ted M
,
Vancouver, Canada
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25 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Homer, Alaska
Level Contributor
109 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

This local roaster has such smooth coffee. Its the perfect spot to take a break and warm up. They have gelato too.

Helpful?
Thank Debbie S
Vancouver, Canada
Level Contributor
370 reviews
270 restaurant reviews
common_n_restaurant_reviews_1bd8 184 helpful votes
4 of 5 stars Reviewed September 15, 2015

On a cruise with no wi-fi (tough life) so checked in the cafe and yes, free wi-fi and it is very fast and free. The coffee is excellent. Did not try the snadwhiches but those we spotteed looked very good. The cafe does their own coffee roasting (off site) and its available for sale in the cafe. Good service, clean... More 

Helpful?
Thank Ted M
New Haven, Connecticut
Level Contributor
424 reviews
325 restaurant reviews
common_n_restaurant_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed September 5, 2015

We stopped in to get out of the rain and use our smart phones. We are Starbucks fans so, we were not expecting much from this place. We were pleasantly surprised. First off this place is crazy busy with tourists and locals. Be patient. There is an assortment of pre made pastry and they have sandwiches. Nice. Waitstaff is young... More 

Helpful?
Thank ARJACT
Sao Paulo, SP
Level Contributor
110 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 30, 2015

Nice location, this one is in downtown. Had breakfast there, hot chocolate was good and ultimate cheesse sandwich was awesome! Serivice was ok, a little slow but this is not a fast food place.

Helpful?
Thank renata r
Juneau, Alaska
Level Contributor
83 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 20, 2015

You can hardly hear yourself think. They abandoned their awesome greeny menu from the 80s and they really should go back to it. I miss the veggie bagel with sprouts and avocado!!!

Helpful?
Thank Stay S
Portland, Oregon
Level Contributor
39 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 24, 2015

I had 4 great coffees from different Heritage coffee shops. IF you are in Juneau for any length of time get one of their frequent flyer cards. You'll get a discount after spending 30.00.

Helpful?
Thank RN4
Houston, Texas
Level Contributor
169 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 23, 2015

Heritage Cafe is a great to place for casual dining in Juneau. It isn't one of the touristy places. The good is really good and the atmophere is laid back.

Helpful?
Thank dstillwell
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2014 via mobile

Located at the downtown center, a great place to get a tasty, fresh Cappuccino. Nice atmosphere and friendly staff. Best Coffee in town.

Helpful?
Thank MarcDude
Level Contributor
4 reviews
1 of 5 stars Reviewed July 8, 2014 via mobile

Stopped in to get a gellato/ice cream. Young woman at the counter was not friendly at all. We paid $4.50 for about half a cup of mediocre product. We have been in Juneau 5 days and this is the first person who was not friendly and/or helpful to us. There are better places to go.

Helpful?
Thank Dyanne J
Woodinville, Washington
Level Contributor
43 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 17, 2014

I am going to say it right up front, I'm kind of a snob when it comes to good coffee. I don't do Starbucks and no way would I ever drink Folgers. That being said, this place kind of reminided me of like, being the "Starbucks" of Juneau simply because there are quite a few of them all around town.... More 

Helpful?
Thank Terra L

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Restaurant Details

Location and Contact Information

  • Address: 174 S Franklin St, Juneau, AK 99801
  • Location: United States  >  Alaska (AK)  >  Juneau
  • Phone Number: (907) 586-1087

Price and Cuisine

  • Cuisine: Cafe

Questions & Answers

Questions? Get answers from Heritage Downtown Cafe #1 staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?