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Sabanero Steakhouse

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JW Marriott Gunacaste Resort & Spa | Hacienda Pinilla, Santa Cruz, Costa Rica
506-2681-2000
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Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 34 reviews
Visitor rating
  • 16
    Excellent
  • 8
    Very good
  • 7
    Average
  • 3
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
The well thought out gem of the Marriot Gunacaste Resort & Spa

My wife and I recently dined here and found the service to be of the highest order. The food was also of the upper end of quality with fantastic presentation. Estefano was our guide/waiter through this wonderful experience. His input was of the utmost help.How good was this restaurant? The next... read more

4 of 5 starsReviewed April 8, 2015
John M
,
Spring City, Pennsylvania
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34 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Spanish first
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English first
Katy
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 10, 2015

The atmosphere was acceptable and the overall service was good. No real complaints with the food other than the steaks were tougher than expected for a filet.

Was this review helpful? Yes
GM_JWGuanacaste, Manager at Sabanero Steakhouse, responded to this review

Dear Ppcdslp, I am glad to know that liked our service and I hope you have enjoyed the resort. On the other hand I regret to hear that your experience at Sabanero was not what you expected. Sabanero is one of the best restaurants in the area and is also one of the favorite for our guests. We hope to... More 

Melbourne Australia
Level Contributor
111 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 7, 2015

So where to start? I will start by telling you I couldn't fault this restaurant at all. We were greeted warmly at the door and shown to our table and then introduced to our server, Estefano. We received complimentary bread and a very tasty little soup sample. My husband had a steak and I had the lamb racks. Both were... More 

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Virginia Beach, Virginia, United States
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

Food was mediocre and service started out slow. The restaurant had a great atmosphere, but food was just ok.

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GM_JWGuanacaste, Manager at Sabanero Steakhouse, responded to this review

Dear Sandy S, I regret your experience at our Sabanero Restaurant was not satisfactory. We have taking corrective actions to improve our service and we are reviewing our menu also. It would be very helpful for us if you could let us know what exactly did not like you so we can work on it. Thank you very much Sandy... More 

Charleston, South Carolina
Level Contributor
25 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 25, 2015

I'll have to say I was a bit skeptical of a steakhouse in this region of CR, thinking the meat would be tough because of the arid climate, etc. My wife and I both had the Costa Rican cuts of meat (which are signifantly cheaper), and they were both excellent. It's one of the better steaks I've ever had, and... More 

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GM_JWGuanacaste, Manager at Sabanero Steakhouse, responded to this review

Dear Mr. Adamj2281 I am so glad to know how much you enjoyed your dinner experience trying our domestic beef steaks, all of steaks orders are served with the three steaks sauces and 5 different around the world sea salts or salt bar which are just a nice touch as you mention, in many cases people enjoy them, but the... More 

Simi Valley, California
Level Contributor
33 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 21, 2015

It was our last night at the JW Marriott in Guanacasta , Costa Rica and my husband and I decided to try the Steakhouse. We arrived a little early and the manager, Armando ( I believe ) greeted us warmly. Instead of having one of the waiters seat us he took us to our table and told us about the... More 

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GM_JWGuanacaste, Manager at Sabanero Steakhouse, responded to this review

Dear Mrs. Luv2converse; Thank you a lot for your great comment, I’m glad to know that you enjoyed your dinner and my recommendations. Our onion bread is the favorite of all our clients and ones the everybody tried they loved like you. Once again thanks you Mrs. Luv2converse for share your dinner experience with us and when you have a... More 

Spring City, Pennsylvania
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 8, 2015

My wife and I recently dined here and found the service to be of the highest order. The food was also of the upper end of quality with fantastic presentation. Estefano was our guide/waiter through this wonderful experience. His input was of the utmost help.How good was this restaurant? The next evening we chose it again for our final meal... More 

Was this review helpful? Yes 1
GM_JWGuanacaste, Manager at Sabanero Steakhouse, responded to this review

Dear Mr. John M, Thank you so much for your comment, I’m glad to find you enjoy yours dinner experience with us both night, our chef and kitchen staff work hard to keep our dishes presentations top notch, Estefano it great host and he perfectly know what to recommends to gives greats experiences like yours. Once again thanks you Mr... More 

Charleston, SC
Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 2, 2015

I consider myself a Foodie and my husband and I live in an area that is known for high end farm to table restaurants and great food, so we are particular! Sabanero was one of the best meals I've ever eaten. Our waiter, Estefano, was entertaining and very knowledgeable about the menu. We ordered Salmon Carpaccio for our appetizer. It... More 

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GM_JWGuanacaste, Manager at Sabanero Steakhouse, responded to this review

Dear Mrs. Misspriss82; Is rewarding to see how great you enjoyed your dinner experience with us, Thank a lot for your special comment and your way to recognition Estefano’s service, he is usually comment about his great aptitude and professional quality of service and once again will be acclaimed in public for that. Ours 4 diferents carpaccios are usually very... More 

Denver, CO
Level Contributor
35 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed March 23, 2015 via mobile

We enjoyed a great meal last night at Sabanero! The chorizo appetizer is a must try! We enjoyed 2 perfectly cooked ribeyes and the sauces they served with them were a nice addition. Having the sea salt sampler really added a nice touch, I was surprised how much each influenced the taste of the beef. Dessert was the perfect finish... More 

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GM_JWGuanacaste, Manager at Sabanero Steakhouse, responded to this review

Dear Bren4770, Personally I want to thank you for your comments, it is very pleasant to know how you enjoyed your dinner in our steak house, our Chori-Pan as you enjoyed and mentioning is one of our guest favorite appetizer, sea salts served with the steaks is another enjoyable experience to everyone who visit us too. As a Steak House... More 

Level Contributor
40 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 14, 2015

We ate at this restaurant one evening while staying at the JW Marriott. Both of us had the domestic-cut filet mignon, which was well seasoned and cooked perfectly to our liking. Since we were on somewhat of a budget, neither of us were planning to get a side, which were priced separately on the menu for about $6-7 each. When... More 

Was this review helpful? Yes 2
GM_JWGuanacaste, Manager at Sabanero Steakhouse, responded to this review

Dear Guest, Thank you so much for your feedback and my sincere apologies for your feeling of deception in our restaurant service; I used to resolve issues when it happened. We have taken corrective actions to prevent this kind of situations with our future guests. Once again thanks a lot for your comment, this help us to be focused on... More 

1 review
5 of 5 stars Reviewed March 13, 2015

Food, atmosphere and food is exceptional. Estefano was our server and he was professional, attentive and funny. We ordered the shrimp cocktail as an appetizer and two steaks for dinner, the ribeye and NY Strip. Cooked to perfection. The chef came out and asked us how our steaks were cooked and the manager asked us how our meal was. We... More 

Was this review helpful? Yes
GM_JWGuanacaste, Manager at Sabanero Steakhouse, responded to this review

Dear Mr. Tsidor is rewarding to see how much you enjoyed your dinner experience with us. Thank a lot for your special comment and your way to recognition to Estefano’s service, he is turning constant mentioning that he has great aptitude and professional quality of service, I will give him a high note for this. Your perfect way to describe... More 

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Restaurant Details

Location and Contact Information

  • Address: JW Marriott Gunacaste Resort & Spa | Hacienda Pinilla, Santa Cruz, Costa Rica
  • Location: Central America  >  Costa Rica  >  Province of Guanacaste  >  Santa Cruz
  • Phone Number: 506-2681-2000

Price and Cuisine

  • Cuisine: Steakhouse

Questions & Answers

Questions? Get answers from Sabanero Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?