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Scena (The Ritz-Carlton Shanghai Pudong)

Lujiazui
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52/F, The Ritz-Carlton Shanghai Pudong, Shanghai ifc, No.8 Century Avenue, Lujiazui, Pudong, Shanghai 200120, China
021-20201888,021-20201758
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Dining options: Breakfast/Brunch, Reservations

TripAdvisor Reviewer Highlights

Read all 67 reviews
Visitor rating
  • 44
    Excellent
  • 14
    Very good
  • 4
    Average
  • 3
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Feast for the eyes and mouth!

Sunday - Brunch! We celebrated a special occasion with friends at Scena, the restaurant on the 52nd floor of the Ritz Carlton! Although the views on the Bund were breathtaking, we only oohed and aahed at the delicious food, which was a feast for the eyes and the mouth. We loved the Italian touch... read more

5 of 5 starsReviewed April 7, 2015
Monica S
,
Shanghai Region, China
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67 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
Black Hawk, Colorado
Senior Contributor
35 reviews 35 reviews
34 restaurant reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 19, 2015 NEW via mobile

Overpriced venue, waited very long to get our first drink, in fact got the answer that the barmen were so busy. Food was Ok but not really making us excited, very authentic cuisine so I guess many other restaurants could offer with a reasonable price. Received rarely warm dish which becomes colder after 5 minutes. No one came to ask... More 

Was this review helpful? Yes 1
Shanghai Region, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2015

Sunday - Brunch! We celebrated a special occasion with friends at Scena, the restaurant on the 52nd floor of the Ritz Carlton! Although the views on the Bund were breathtaking, we only oohed and aahed at the delicious food, which was a feast for the eyes and the mouth. We loved the Italian touch and can only compliment the chef!!... More 

Was this review helpful? Yes 2
Shanghai, China
Contributor
18 reviews 18 reviews
16 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 29, 2015

I and my partner went there last month for dinner. We all loved the design especially the open kitchen was one of the best in Shanghai. Somehow, the service is not up to international 5 star hotel level which was……not taking initiative to serve the bread, we have to ask and then wait for 10 minutes. As we have so... More 

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Scena Restaurant Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Mr Ron, First of all thank you for your sincere and detailed feedback, our guest comments are really important for us. We are sorry to know that your experience with us didn't match you expectation, we noted all the defect you encountered and we will make sure we will improve them in order to provide to our guest a... More 

London
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 29, 2015

Food and service were outstanding. We had a table in a quiet corner with views over the city which suited us admirably.

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
20 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2015

Amazing view ! Staff exceptionnal, with special thanks to Fabio. Very good Italian food , risotto, and grilled fish To be recommended

Was this review helpful? Yes 1
Antwerp, Belgium
Top Contributor
115 reviews 115 reviews
58 restaurant reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 23, 2015

Booked a table for Valentine’s day through The Ritz Carlton website. The food was delicious and well presented, in my opinion a little too fast served, which is been discussed with the restaurant staff. Mr. Renan Astolpho (Director of restaurants) came in person to apologize and offered us our glass of wine and coffee from “the house”

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed December 6, 2014

I had a lunch with my friend. Very beautiful view, the food is very nice but not expensive. All staffs are very nice too. I would like to go there soon again.

Was this review helpful? Yes
Varna, Bulgaria
Top Contributor
93 reviews 93 reviews
31 restaurant reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 26, 2014

good location; for most of the tables near windows incredable view; nice and helpfull staff; very good italian food;

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San Francisco, California
Top Contributor
369 reviews 369 reviews
204 restaurant reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed November 20, 2014

Nice place to relax and have a nightcap. Pretty strange for a hotel lobby bar to clear out at 11, as they shutdown that early. Not sure the logic, but it was really odd...

Was this review helpful? Yes
Ritz-Carlton-Pudong, Director of Restaurants at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Guest, Thank you very much for sharing your comments with other readers in TripAdvisor and we are very happy you enjoyed the relaxed yet refined ambience of our venue and also your nightcap. Furthermore, we appreciate that you brought to our attention your concern regarding the operating hours of our venues. We sincerely apologize for you feeling odd with... More 

Shanghai, China
Senior Contributor
23 reviews 23 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 9, 2014

When I went to have lunch in this restaurant I was actually quite surprised that it was not so expensive. I think the lunch menu at that time, it was August 2014, was only about 230 RMB per person, and it was a mix of a main coure to choose and an all you can eat bufet including dessert, which... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 52/F, The Ritz-Carlton Shanghai Pudong, Shanghai ifc, No.8 Century Avenue, Lujiazui, Pudong, Shanghai 200120, China
  • Location: Asia  >  China  >  Shanghai Region  >  Shanghai>  > Lujiazui
  • Neighborhood: Lujiazui
  • Phone Number: 021-20201888,021-20201758

Price and Cuisine

  • Cuisine: Italian

Questions & Answers

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?