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7 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Topeka, Kansas
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 5, 2014

We don't have a Krystal where we live and it was fun to try something new. Good value for what we spent. Clean restaurant and nice crew working there that night.

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Top Contributor
134 reviews 134 reviews
100 restaurant reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed August 12, 2013

This was Not like the good old days, but it may have been romantic memories. The burgers were not flavorful and the fries were not hot. Not a welcoming atmosphere

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11 reviews 11 reviews
8 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 5, 2013 via mobile

I have never had krystal. We do not have them in Louisville, we have white castle. I never heard anybody say anything positive about them. My wife and I just left this one and it was great!. Burgers were good, service was good and atmosphere was clean. I wish we had this in louisville.

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Senior Contributor
38 reviews 38 reviews
21 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 7, 2013 via mobile

Like one other review said- the service is TERRIBLE. absolutely terrible. Waited forever in line and when we finally got to order out food the person very impolitely said "sir just pull forward I can't understand a word you're saying" and when I got up the window to order they were VERY rude. And our food was cold. NEVER will... More 

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1 review
1 of 5 stars Reviewed March 28, 2013 via mobile

My son loves Krystal burger and we have given them pleanty of chances to improve and win us back over. They are rude, the food is always cold and they always mess up our order. We talked to the GM Rusty and he did nothing, he was rude and made us to where we will never return. The restaurant was... More 

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Selma, AL
Senior Contributor
24 reviews 24 reviews
14 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 13, 2012

Hardly a trip goes by that I don't stop for Krystal burgers. Food is consistently good and always fresh. Great deals on food.

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Seattle, Washington
Top Contributor
85 reviews 85 reviews
64 restaurant reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed June 22, 2012

Great food for fast food burgers. Always get them when I visit the South, we don't have Krystal or White Castle in the NorthWest. That being said....service is horrible! One example - went the other day for breakfast. They stop serving at 10:30am. Was in the drive through a couple of minutes before that with one car in front of... More 

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Additional Information about Krystal

Address: 1914 cobbs ford rd, Prattville, AL
Location: United States  >  Alabama (AL)  >  Prattville
Cuisine: American

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?