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LongHorn Steakhouse

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3810 Gulf Shores Pkwy, Gulf Shores, AL 36542-2819
251-967-3480
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 96 reviews
Visitor rating
  • 51
    Excellent
  • 29
    Very good
  • 12
    Average
  • 4
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Worst Longhorn

This is probably the worst Longhorn I have been to visit. The staff was not very friendly and the food was no very good. The salad was not edible as it was full of the lettuce cob. The new Tortilla soup is SO hot and has no flavor. It tastes like Campbell's ABC soup with lots of cayenne pepper... read more

3 of 5 starsReviewed February 25, 2015
Carmen M
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96 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
3 of 5 stars Reviewed February 25, 2015 NEW

This is probably the worst Longhorn I have been to visit. The staff was not very friendly and the food was no very good. The salad was not edible as it was full of the lettuce cob. The new Tortilla soup is SO hot and has no flavor. It tastes like Campbell's ABC soup with lots of cayenne pepper poured... More 

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
30 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

We were there for lunch! We both had a burger with Parmesan garlic fries! The burgers were good but nothing special! The fries were good and plentiful! My wife also had a salad and I had a crab and shrimp chowder! Both were good! The service was excellent!

Was this review helpful? Yes
Gulf Shores, Alabama
Senior Contributor
23 reviews 23 reviews
17 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 13, 2015

Went here for a second time after having a bad food experience the first time. We ordered filet instead of rib eye and it was excellent. Nice place with great atmosphere & service.

Was this review helpful? Yes 3
WV
Top Contributor
72 reviews 72 reviews
48 restaurant reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 29, 2015

A chain restaurant? Yes! Feel like a chain - NO. Food was hot and served quickly, the service was excellent and helpful and the experience was very good. We will visit here again.

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Pahrump, Nevada
Top Contributor
321 reviews 321 reviews
314 restaurant reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed January 18, 2015

first time at a Longhorn franchise. I assumed going in that it would be somewhere between other franchise steak houses of Sizzler and Outback. It is part of the Darden chain that owns Olive Garden and owned Red Lobster until they fixed it to the point they had to sell it. The Gulf Shores location is a classy location and... More 

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Weston, Wisconsin
Senior Contributor
48 reviews 48 reviews
34 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 18, 2015

Staff was very friendly from the moment we walked in the door. Had about a 10 minute wait until we were shown to our table. It was a Saturday night about 7 PM. Our waitress, Alicia, was so kind and pleasant. We both ordered the sirloin steak medium rare, and that's what we got. The steak rub, for my taste,... More 

Was this review helpful? Yes
LongHornSteakhouse, Guest Relations Manager at LongHorn Steakhouse, responded to this review

Hi Vac2Rest - This is what we like to hear! We are thrilled Alicia was welcoming and the steaks were tasty and prepared to order. Thanks for sharing your review - we will ensure the team receives praise for a job well done. Cheers! More 

Gulf Shores, Alabama
Senior Contributor
23 reviews 23 reviews
17 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 12, 2015

We went there after a movie looking forward to a great steak. We ordered the Rib Eye & steamed broccoli.. Waitress was courteous and brought some bread. When the steak arrived I cut into it and it looked great and was cooked medium as ordered. The problem was it was tough and had some gristle. Not was what we expected.... More 

Was this review helpful? Yes
LongHornSteakhouse, Guest Relations Manager at LongHorn Steakhouse, responded to this review

Hi Pat - It is disheartening to hear how poorly we did during your recent visit. Please accept our apologies that our team failed to provide you with a tender steak. We can certainly understand your disappointment, as this is not the experience we would want to deliver. We know that we can do better and would welcome the opportunity... More 

Valparaiso, Indiana
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 6, 2015

Went here with friends to celebrate my wife's birthday.They put us in a big corner booth since there was 6 of us. The table was very wobbly and all the attempts to fix it never worked. Food was great, especially the mac and cheese with lobster in it. Service was good also. We will definitely eat there again but NOT... More 

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Atlanta, Georgia, United States
Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 2, 2015

food was too salty. service was fine. We miss the salad dressing which used olives. Won't be dining there again.

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2 reviews
4 of 5 stars Reviewed January 1, 2015 via mobile

Food and service was great. Meal for the two of us just over 40$'s. We were very pleased with our experience. Located just 10 minute drive north of the beaches.

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Restaurant Details

Location and Contact Information

  • Address: 3810 Gulf Shores Pkwy, Gulf Shores, AL 36542-2819
  • Location: United States  >  Alabama (AL)  >  Gulf Shores
  • Phone Number: 251-967-3480

Price and Cuisine

  • Cuisine: Steakhouse
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from LongHorn Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?