Our first time at Zaxby’s was very good. We had a variety of sandwiches which were all perfect. Their fry’s were pretty good too. We really liked the BBQ sauce.
Our first time at Zaxby’s was very good. We had a variety of sandwiches which were all perfect. Their fry’s were pretty good too. We really liked the BBQ sauce.
My wife and I stopped here for a late Dinner Saturday, July 7th. I decided to go in and order our meal 'to go', rather than use the Drive-Thru. I went inside, and, that's when the issues started. I waited for about 5 minutes for...one of the employees to turn around from talking to the cooks, to take my order. During that time, I saw one of the employees, appearing to leave from her shift (Ashley), roaming behind the counter on her phone, and never acknowledged me. Nor did she notified any of the other employees that I was there to place my order. Even after she left from behind the counter, I was still left waiting to have my order placed. The Shift Manager(?) Dylan (sp?) was told by the cook (a young Black man), who was the only person to finally acknowledge me, that there was a customer who needed to place an order. Dylan finally turned around and asked one of the other employees to take my order. Then he promptly started to check his phone. The young fellow was very nice and was able to correctly take my 'to go' order, but seemed a little overwhelmed by the register system. I have to wonder, was he trained enough or properly before being placed at the front counter? The wait time for my food was no longer than I would have expected, thanks to the attentive cook! (Sorry, I didn't get his name.) While waiting to receive my order, I went to the drink machine, and was met with half of a Cherry Sprite, before the machine quit, because the Sprite ran out. I was able to get a Cherry Coke Zero. After getting my order and going to my car, I realized that I had no forks, no napkins, and no salad dressing (I had asked for two of each, so that my wife & I could split the salad). I will say that the food was good, and as expected. I did not get a chance to look at the Ratings sheet to see why their Food Score was '87'??!! I don't normally leave such a negative review, but I had to verbalize the issues that we had, and that I saw while at this restaurant.More
Great every time!!!! I love the Zacbys sauce. It’s good on everything. Even when we are out of town, we always look for a zaxbys.
This is my favorite location of theirs, out of three within a reasonable area, and i have made eating here a weekly ritual. I get the boneless wings meal with an appetizer of fried white cheddar bites. I have not been disappointed on any of...my visits and i have always left fullMore
Love their food! The quality is always good and the service is surprising for a fast food restaurant.
We eat at Zaxby’s on an average of 3 to 4 times a month. I went to pick our dinner up on Friday night 9-7-18. I pulled my card out for them to stamp and was told they no longer do the cards. They told...me it stopped the week before. Ok......I understand that you stopped that but what I don’t understand is why you don’t take our filled cards. I have 2 or 3 filled cards and was told I couldn’t use them. You should let the customers that gave you business use their filled cards. Instead you stopped this promotion without any warning and not allow your customers to turn in their filled cards.More
Good food, chicken is usually always hot and tasty, coleslaw can be hit or miss, sweet tea is good, and the grilled chicken is good as well.
I had the wing meal and my food was nice and hot. The cashier, Kiki who took my order was extremely nice. When their was no orders to be taken I watched her go out into the lobby and voluntarily help an elderly woman with...her tray. She needs to be recognized for her kindness and willingness to help those who need help.More
Good for a fast super. You know what to expect here. Good chicken. Good fries. Good salads. Pretty good overall.
The best chicken and fries, love the Toast. Great friendly workers. Food fresh hot and tasty. Clean place this location is. Go here 1-3 times per week. Enjoy never a bad experience
Love the food.The chicken strips and fries is so good.Also love the salad and the wings.family place.
I love Zaxby's and this location is no exception. Their food is always so warm and yummy. I love their chicken tenders, chicken wings, and sauces. I'm not so crazy about their crinkle fries. That's the only thing I don't like about this place. This...location is next to Kirkland's and boy does it stay busy (for good reason).More
Everyone said Zaxby's in Alabama is the place for Chicken... It Was horrible! With a Chix Fila across the street surprised it's still in business. YES, my recomdation is to go there instead. Zaxby's was a disappointment all the way around. Tiny tiny chicken strip...Everything was over seasoned with their special salt blend. The chips where under cooked and soggy and yes over seasoned. Not a great value at all. Would I return NoMore
Had the wings and things plate (boneless & regular). The server was friendly and quite helpful. She added extra napkins and forks and even the ranch sauce that I asked for !! Such a delicious meal for a low price!
I like the grilled chicken at Zaxby's They will always will cut up the chicken breast without the bread so it is a good alternative from a burger.