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Hatun Runa Grill

Plaza ManccoCcapac No 104, Aguas Calientes, Peru
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Cuisines: American
7 visitor photos
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16 reviews from our community

12% Recommend
    1
    1
    4
    0
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Southwold, United Kingdom
Top Contributor
262 reviews 262 reviews
127 restaurant reviews
235 helpful votes 235 helpful votes
3 of 5 stars Reviewed July 15, 2014

My girlfriend and i both had steaks here, hers was a little unercooked but she does like it very well done. she was still happy with her meal as was i . The service was good. However they did try to add a tax but when chalenged this soon reduced to next to nothing.

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Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 18, 2014

Food OK for me but my wife left hers after ordering spaghetti neapolitan as she is vegetarian and receiving spaghetti Bolognese with meat. 30% tax "Machu Picchu" added as an added bonus and I refused to pay. Don't bother with this place, there are much better options in town

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Cazu247@Hotmail.com
Top Contributor
323 reviews 323 reviews
148 restaurant reviews
94 helpful votes 94 helpful votes
1 of 5 stars Reviewed June 13, 2014

Stopped for lunch to watch the world cup and though a beer and a pizza. we asked about the pizza and we were told that it would be thin a crunchy. To our big surprise it was totally soogy and the chesse is a local cheese that is thick and with a powerful taste. When the server asked what happened... More

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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed June 6, 2014

This was by far the most disgusting meal we have had at any restaurant ever! Not only was the food foul but when we went to pay for what we already thought was a ridiculous amount to pay the lady tried to add 30% on to our bill. We refused to pay this rip off amount so paid just the... More

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Vancouver, Canada
1 review
1 of 5 stars Reviewed January 5, 2014

Never paid any tax at any other place in Aguascalientes, but this place added 30% to the bill said it was the local municipal tax when questioned, dishonest, I wonder if the municipal people know, she stated they collected the tax in Machu Picchu. Leaves a bad taste, stay away!

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Nelson
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 5, 2014

They added a 30% tax, when I disputed this, they said it was a local tax, I asked what kind of local tax from whom, they said it was the Municipal Tax, when I said I had not paid tax at the last place I visited a couple hours earlier, the woman said it was a tax only for businesses... More

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Skagway, Alaska, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 30, 2013

BEWARE! Dishonest people here! Not sure if this is the same place, but don't go to the 1st floor Hatun Runa. The food and view were just fine, but they charged a 39 soles tax on our bill. (the bill was 111 soles w/ a 39 soles tax) When I asked the woman about it she said that it was... More

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United Kingdom
Senior Contributor
49 reviews 49 reviews
27 restaurant reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed April 30, 2013

Lady at front promises free drinks, nothing provided even when orderd. Then added 20% service charge to bill, we found out later this is not mandatory and we could of chose not to pay. This place is a rip off, negotiate up front as we will next time. And by the way the food was very average.

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Huntington Harbor CA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2013

My friend's favorite place was being remodeled so we decided to eat here because of nice view of rain in the square from 2d floor. There were so many choices it was hard to decide - sandwiches, pizza and unusual meals. The manager Elizabeth was very helpful for us to decide. The alpaca cannelloni was great, as was the chicken-something... More

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Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 6, 2013

Beautiful setting... That's the only good thing I will say about this place!! Crap service, unhelpful staff, then after we were finished eating (very few tasteless nachos, raw fries and very few for the price, cold enchiladas) got told they no longer accept card payments, was pointed to an ATM.. Very disappointed, the only bad point of our whole trip!!!

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