We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Plaza ManccoCcapac No 104, Aguas Calientes, Peru
Improve this listing
Add hours for Hatun Runa Grill and help diners know when to go.
+ Add hours
Dining options: Lunch, Seating

TripAdvisor Reviewer Highlights

Read all 41 reviews
Visitor rating
  • 3
    Excellent
  • 1
    Very good
  • 7
    Average
  • 2
    Poor
  • 28
    Terrible
Rating summary
  • Food
    2 of 5 stars
    Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
    Atmosphere
    3 of 5 stars
Give this a miss

No, not this one thanks. Pizza totally bland, thick and so much cheese yo'd be sick. The Pisco was watered down and not cold.

2 of 5 starsReviewed December 4, 2015
Medici
,
Mission Beach, Australia
Add Photo Write a Review

41 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
64 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We wanted a light snack before getting to the train so after looking at the menu asked for suggestion for a appetizer to share (3 people) and it was suggested to use the "Tuna Tartere" so, our order was 3 beers, one "Tuna tartare" and a pitcher of lemonade... The drinks took about half and hour to arrive, the tuna... More 

Helpful?
Thank BTravelMore
Mission Beach, Australia
Level Contributor
91 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed December 4, 2015

No, not this one thanks. Pizza totally bland, thick and so much cheese yo'd be sick. The Pisco was watered down and not cold.

Helpful?
Thank Medici
Kalamazoo, MI
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 2, 2015

We were there for a late lunch and almost the only customers so no problem with the service that others noted. My daughter liked the guacamole so asked for more and the server brought her avocado slices which made us shake our heads. It was fun sitting on the 2nd floor balcony watching the townsfolk and tourists go by.

Helpful?
Thank Ruth E
Yeppoon, Australia
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 25, 2015 via mobile

Ordered two different meals, both over cooked and terrible taste. The cordon bleu was not even crumbled it was blank and plain. I tried to eat it but after two bites it went back. They even charged full price for it.

Helpful?
Thank Thomas J
Vancouver, British Columbia, Canada
Level Contributor
44 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 30, 2015 via mobile

Went there for lunch, it seemed nice with balconies overlooking the plaza. It took at least 45 minutes for the food to arrive. When it did arrive it was mediocre at best and very expensive...$8 for one cheese empanada, $14 for a small lasagna with very chewy meat! Surprise...there is a 20% service charge (for poor service!) We just refused... More 

Helpful?
Thank Marjorie C
Philadelphia, Pennsylvania
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 20, 2015

For many people in or group, they said that this was their favorite meal of the trip. We recommend the cheese fondue. I enjoyed the Inca Salad, but recommend sharing because it was a huge portion. Our waiter, Edgar, was so attentive and was very fun to talk with. My dad came back just because of him. They were also... More 

Helpful?
Thank Whitney B
Level Contributor
4 reviews
3 restaurant reviews
3 of 5 stars Reviewed August 17, 2015 via mobile

The puller got me to sit down for a beer. The food smelled go so I stayed for dinner. I had the trout which was very nice and well cooked and seasoned nicely. Good coffee but then they tried to hide a 20% service charge! I made them take it off. Cheeky😡

Helpful?
Thank Oyzuki
Level Contributor
5 reviews
3 restaurant reviews
1 of 5 stars Reviewed August 16, 2015 via mobile

Overpriced. Small portions. Takes forever. We asked for happy hour and he said he didn't know if they had one. Then brought us the "happy hour ALL DAY" menu. Service takes FOREVER. Food is alright but not worth the wait or horrible service. We also did the 4 for 30 soles happy hour and never got our second drink until... More 

Helpful?
Thank Kaleigh R
Campbell River, Canada
Level Contributor
40 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 10, 2015

we have been so stupid not to consult trip-advisor. The food was terrible and overpriced. The worst part was that we were charged 20% ! Service charge. Aftrer making big fuss I received part of it back, probably because I am twice as big as the staff there and I gave the impression not to refrain from violence.

Helpful?
Thank Ed V
Leeds, United Kingdom
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 2, 2015 via mobile

The other poor reviews are accurate. They charge you 20% service charge even though service is poor. They rely on onetime business.

Helpful?
Thank David W

Travelers who viewed Hatun Runa Grill also viewed

Aguas Calientes, Sacred Valley
 
Aguas Calientes, Sacred Valley
Aguas Calientes, Sacred Valley
 

Been to Hatun Runa Grill? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Plaza ManccoCcapac No 104, Aguas Calientes, Peru
  • Location: South America  >  Peru  >  Cusco Region  >  Sacred Valley  >  Aguas Calientes

Price and Cuisine

  • Cuisine: American, Pizza

Questions & Answers

Questions? Get answers from Hatun Runa Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?