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Hatun Runa Grill

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Plaza ManccoCcapac No 104, Aguas Calientes, Peru
Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 2
    Excellent
  • 1
    Very good
  • 5
    Average
  • 1
    Poor
  • 23
    Terrible
Rating summary
  • Food
    2 of 5 stars
    Service
    2 of 5 stars
  • Value
    2 of 5 stars
    Atmosphere
    3 of 5 stars
Awful. Do not go here.

Overpriced. Small portions. Takes forever. We asked for happy hour and he said he didn't know if they had one. Then brought us the "happy hour ALL DAY" menu. Service takes FOREVER. Food is alright but not worth the wait or horrible service. We also did the 4 for 30 soles happy hour and never got... read more

1 of 5 starsReviewed August 16, 2015
Kaleigh R

32 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
3 restaurant reviews
3 of 5 stars Reviewed August 17, 2015

The puller got me to sit down for a beer. The food smelled go so I stayed for dinner. I had the trout which was very nice and well cooked and seasoned nicely. Good coffee but then they tried to hide a 20% service charge! I made them take it off. Cheeky😡

Level Contributor
5 reviews
3 restaurant reviews
1 of 5 stars Reviewed August 16, 2015

Overpriced. Small portions. Takes forever. We asked for happy hour and he said he didn't know if they had one. Then brought us the "happy hour ALL DAY" menu. Service takes FOREVER. Food is alright but not worth the wait or horrible service. We also did the 4 for 30 soles happy hour and never got our second drink until... More 

Campbell River, Canada
Level Contributor
41 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 10, 2015

we have been so stupid not to consult trip-advisor. The food was terrible and overpriced. The worst part was that we were charged 20% ! Service charge. Aftrer making big fuss I received part of it back, probably because I am twice as big as the staff there and I gave the impression not to refrain from violence.

Leeds, United Kingdom
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 2, 2015

The other poor reviews are accurate. They charge you 20% service charge even though service is poor. They rely on onetime business.

Boston, Massachusetts
Level Contributor
3 reviews
1 of 5 stars Reviewed November 25, 2014

Service was slow, waited for 40 for food to arrive. Food terrible, the meat is overcooked and tough... The worst they charge me 30% service fee! When I ask the waitress, she said it's some sort of local tax plus service charge. But she was definitely lying, coz other people in my tour group dined in another restaurant and only... More 

Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 16, 2014

Ah! We love this place simply because of the mini concert just outside the restaurant at night. It was such a relief to hear them sing local songs. And thanked us for visiting not only the restaurant but the town as well.

Cardiff, United Kingdom
Level Contributor
334 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 197 helpful votes
1 of 5 stars Reviewed November 6, 2014 via mobile

This 'restaurant' is in the main square. Ideal location, but that's where the positives end. Service was poor and the food was like a microwave meal for one. No taste and certainly no finesse. The bill arrived with an added 25% service charge -a joke! One which left them not laughing as we refused to pay it and left. DON'T... More 

Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed November 6, 2014

Ridiculous service (we waited soooo long for our food and had to scream if we wanted to order sth) and medium food. At the end the added over 30% of the invoice amount on top for service. When we complained they reduced it to 20%. Total nep. Please don't go there!!!

Calgary, Canada
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed August 30, 2014

We came here after hiking the Inca Trail to grab a pizza and beer while waiting for our train. The location is good but that's where the good ends. The service was awful - the server came to us once and I ordered guacamole (she asked if we wanted cheese on the chips so I said "sure, we'll have the... More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 16, 2014

The view was great but everything else was awful! We paid to much for our food, drinks and last but not least: tax/tips! The waitress puts 39 soles on a bill of 100 soles, it is ridiculous.

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Restaurant Details

Location and Contact Information

  • Address: Plaza ManccoCcapac No 104, Aguas Calientes, Peru
  • Location: South America  >  Peru  >  Cusco Region  >  Sacred Valley  >  Aguas Calientes

Price and Cuisine

  • Cuisine: American

Questions & Answers