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Gingerootz Asian Grille

Certificate of Excellence
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2920 North Ballard Road, Ste A, Appleton, WI 54913
19207389688
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Today
11:00 am - 9:30 pm
Open now
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Hours:
Sun - Thu 11:00 am - 9:30 pm
Fri - Sat 11:00 am - 10:00 pm
Dining options: Lunch, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Delivery, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 113 reviews
Visitor rating
  • 56
    Excellent
  • 39
    Very good
  • 14
    Average
  • 3
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Crystal Shrimp

Crystal Shrimp tasted delicious but was very disappointed in the canned pineapple chunks and think the dish should have some more color when presented.

4 of 5 starsReviewed November 24, 2015
clintsolb
,
Sherwood, Wisconsin
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113 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
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Appleton, Wisconsin
Level Contributor
12 reviews
8 restaurant reviews
3 of 5 stars Reviewed 3 weeks ago

Went for a friends birthday- she turned 94! Lunch was served in the small room and the atmosphere is much nicer than the main place. The staff was very kind to her and all of us. The food was pretty good. The cashew chicken was short on chicken and cashews and heavy on watercress. I would have liked less watercress... More 

Helpful?
Thank Mary Vandenbush B
Mark L, Public Relations Manager at Gingerootz Asian Grille, responded to this review

Dear Mary: Thank you for selecting GingeRootz for your lunch celebration with your friend, and please extend our congratulations to her from us! We pride ourselves on offering exceptional Asian food, and we apologize for your experience. We sincerely hope we get a chance to serve you again soon so we can redeem ourselves in that regard. As for our... More 

Green Bay, Wisconsin
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 24, 2015

We dined for lunch. Prices were above average and I hoped the service would be above average...or at least average...for the price. While the food was good, it took much longer than expected. We had long waits between courses & other larger parties who came in after us received their food before we did. It was very noisy making it... More 

Helpful?
1 Thank bcscho
Mark L, Public Relations Manager at Gingerootz Asian Grille, responded to this review

We're so sorry you had this experience. We do everything we can to ensure our guests are treated well, that our service is great and our food is even better. We're looking into your comments and will do everything we can to make sure it never happens again, and we sure hope you will try us again. More 

Sherwood, Wisconsin
2 reviews
4 of 5 stars Reviewed November 24, 2015

Crystal Shrimp tasted delicious but was very disappointed in the canned pineapple chunks and think the dish should have some more color when presented.

Helpful?
Thank clintsolb
Appleton, Wisconsin
Level Contributor
11 reviews
10 restaurant reviews
5 of 5 stars Reviewed November 17, 2015

All foods ordered were delicious. Our server was very helpful! :) A perfect place for a date and family gathering.

Helpful?
Thank TL920
Mark L, Public Relations Manager at Gingerootz Asian Grille, responded to this review

Thank you so much for your lovely review, and thanks for visiting us recently. We can't wait to serve you again! More 

Kaukauna, Wisconsin, USA
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 26, 2015 via mobile

We went out for dinner with an out of town guest and we had superior service and the food came out in a timely fashion and all of our guests were very happy with their selections. The sushi and entrees were all delicious.

Helpful?
Thank Julie H
Mark L, Public Relations Manager at Gingerootz Asian Grille, responded to this review

Hi Julie: We're so glad to hear about your experience! Thank you for being our customer. We love to cook, especially for people who appreciate our food and service. We can't wait to see you again! More 

Appleton, Wisconsin
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 9, 2015

This is one of our go-to places in Appleton. The asian dishes and sushi are both phenomenal and the staff and owners are so friendly and caring. We have been going to Ginger Rootz for years and I have always felt like they are willing to go the extra mile to make your meal special. When we have guests from... More 

Helpful?
Thank Ashlee B
Jupiter, Florida
Level Contributor
139 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed September 4, 2015 via mobile

Our group of four enjoyed the taste and meal portions but the Crystal Shrimp, pineapple chunks, and brown rice lacked color and appealing presentation. Add something green please! Actually the flavor of the canned pineapple chunks added nothing to enhance the Crystal Shrimp. Some type of vegetable is surely needed to balance the dish. It is nice that both petite... More 

Helpful?
1 Thank McTWaid
Mark L, Public Relations Manager at Gingerootz Asian Grille, responded to this review

Dear McTWaid - thank you very much for your review. We really appreciate hearing form our guests and take their comments very seriously. We'll have to look in to the addition of something green or another vegetable to the dish to give it more color. It's not a bad idea, and one we had not considered before. Thanks again! More 

Greenville, Wisconsin
Level Contributor
135 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed September 3, 2015

We went to Gingerootz during the Appleton Restaurant week offering. Selections looked very attractive and certainly priced right! Portions, however were rather small. The Asian salad was served in a dish usually used for soy sauce...very small. The crystal shrimp were very good. Probably won't go back as regular pricing seems to be a bit high, especially if these are... More 

Helpful?
1 Thank TravelinGal920
Sturgeon Bay, Wisconsin
Level Contributor
83 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 23, 2015

As a gluten-free diner, its oftentimes very difficult o find a nice restaurant that not only has GF food, but also trains its team on how to prepare and serve customers in a celiac-friendly atmosphere. The service was outstanding (THANKS STEVE) he really took extra steps to ensure I would not get glutened while dining and even when boxing the... More 

Helpful?
Thank DebGFtraveler
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 23, 2015

This stand alone restaurant is attractive inside and out and looks fresh and clean. Service from entry to booth was very good. Server took plenty of time to explain menu including their "hot" scale of 2-5. Ordered Tangerine Chicken at 4 and it was plenty spicy with tangy orange sauce. Chicken pieces were larger than expected and a lot of... More 

Helpful?
Thank 787donw

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Restaurant Details

Location and Contact Information

  • Address: 2920 North Ballard Road, Ste A, Appleton, WI 54913
  • Location: United States  >  Wisconsin (WI)  >  Appleton
  • Phone Number: 19207389688

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: Japanese, Asian, Chinese

Restaurant Characteristics

  • Good for: Business meetings
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Gingerootz Asian Grille staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?