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Russell's Bakery

3339 Hancock Dr, Austin, TX 78731
+1 512-419-7877
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Ranked #456 of 3,117 Restaurants in Austin
Hours:
Cuisines: Bakery, Coffee Shop, Dessert, Sandwiches
Description: Russell's Bakery is a locally owned Austin bakery, coffee bar and cafe. We have been serving the Austin community for over 25 years. Our delicious cinnamon rolls are calling your name!
Restaurant details
Description: Russell's Bakery is a locally owned Austin bakery, coffee bar and cafe. We have been serving the Austin community for over 25 years. Our delicious cinnamon rolls are calling your name!
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6 reviews from our community

83% Recommend
    5
    0
    1
    0
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Owasso, Oklahoma
Senior Contributor
23 reviews 23 reviews
16 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2014

Great place to meet and enjoy a cup of coffee and watch the "people"! Conveniently located, Not much parking but excellent pastries and coffee once you get inside!

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Russell M, Owner at Russell's Bakery, responded to this review

We're glad you enjoy people watching over a cup of coffee here, Sandra! Come back for another pastry any time. See you soon, Russell's Bakery Team More

Austin, Texas, United States
Contributor
11 reviews 11 reviews
8 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2013

Ate here this morning, an awesome place. Got some sweet pastries for a good price and they were fantastic. Look forward to coming again and getting some with my friends.

Was this review helpful? Yes
Russell M, Owner at Russell's Bakery, responded to this review

Thanks for coming by, Paul! We're happy to read you enjoyed the pastries. We've also got a lunch menu with some great soups like Tortilla or Tomato Bisque if you're in the mood for some comfort food. Looking forward to seeing you and your friends soon! All the best, Russell's Bakery Team More

Austin, Texas
Contributor
15 reviews 15 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 15, 2013 credit card Amex Card Member Review

I've been here several times and while it's a convenient place to have a coffee meeting, either business or personal, the food is subpar and recently the service (mostly attitude) of the counter staff is very poor -- disinterested and lackluster to say the very least. I"d give it only 2.5 stars if that were an option.

Was this review helpful? Yes
Russell M, Owner at Russell's Bakery, responded to this review

Susan, we're sorry to read that your service hasn't been on point. We're typically known for our friendly and efficient staff, so it's surprising to read otherwise. It's possible you caught us on some off-days, but I understand your frustration here. We hope this doesn't deter you from coming back for another coffee meeting because we know we can do... More

1 review
5 of 5 stars Reviewed September 24, 2013 via mobile

Came to get a few muffins and tea. I ended up ordering brkfst and it was very good. Good value and wonderful staff.

Was this review helpful? Yes
Russell M, Owner at Russell's Bakery, responded to this review

Glad to read you enjoyed your breakfast with us! We see it's been a little while since you got in touch, but next time you need your muffins and tea fix, we'll have some waiting for you. Until then, Russell's Bakery Team More

Austin, Texas
Top Contributor
141 reviews 141 reviews
93 restaurant reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 12, 2013

Well, I only have 1 thing to say - why are your sugar cookies $4 a piece!!?? The other day, I ran in to buy my child a Texas Longhorn cut out cookie and imagine my surprise when you asked me to pay $4 for 1 cookie! WHAT??!! REALLY!!?? Guess I won't be going back.

Was this review helpful? Yes
Russell M, Owner at Russell's Bakery, responded to this review

There's nothing more frustrating than getting to a register and realizing the cost of something isn't what you were expecting. It looks like we weren't as clear as we could've been with our pricing, so I apologize for the misunderstanding. Our hand decorated cookies, like the one you bought, are cut, baked, dipped, and then hand painted, so we price... More

Bastrop, Texas
1 review
5 of 5 stars Reviewed October 6, 2010

Great sandwiches & soups and the most amazing baked goods in town!

Was this review helpful? Yes
Russell M, Owner at Russell's Bakery, responded to this review

Most amazing baked goods in town? You're making us blush! Thanks for all the love and hope to see you soon. All the best, Russell's Bakery Team More

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