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11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia (Formerly Shangri-La Hotel, Level 1)
+603-2074 3900
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TripAdvisor Reviewer Highlights

Read all 82 reviews
Visitor rating
  • 22
    Excellent
  • 34
    Very good
  • 15
    Average
  • 9
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Enjoyable Japanese food, with a price to match

Visited Zipangu when we were staying at the Shangri-la in KL. The restaurant is located on the second floor of the hotel. As you enter you will pass by an impressive wine display before arriving at an open kitchen consisting of various stations - sashimi, tempura, teppanyaki. As is the norm in most... read more

4 of 5 starsReviewed March 31, 2015
Kian L
,
Frimley Green, United Kingdom
Good for:
  • Reservations
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82 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Frimley Green, United Kingdom
Senior Contributor
28 reviews 28 reviews
23 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2015

Visited Zipangu when we were staying at the Shangri-la in KL. The restaurant is located on the second floor of the hotel. As you enter you will pass by an impressive wine display before arriving at an open kitchen consisting of various stations - sashimi, tempura, teppanyaki. As is the norm in most Japanese restaurants in Malaysia, the menu is... More 

Was this review helpful? Yes
ShangriLaKLMgmt, Manager at Zipangu, responded to this review

Dear Guest, Thank you for sparing your valuable time to share about your dining experience. I have noted your forthright feedback and disappointment with our Zipangu service and wish to sincerely apologize for the shortfall. Your feedback is a matter of concern to me for this is not something one would expect to experience in a luxury hotel like ours.... More 

patrick074
Senior Contributor
39 reviews 39 reviews
8 restaurant reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed March 22, 2015

Zipangu used to be among the top japanese restaurant in kl. Quality has gone down the road in my recent visit. Nothing taste right. Another case of lousy quality upkeep.

Was this review helpful? Yes
ShangriLaKLMgmt, Manager at Zipangu, responded to this review

Many thanks for taking the time to share about your dining experience with us. Your comment pertaining the food quality has been well noted and discussed in length with our Japanese Restaurant Manager and Japanese Chef; and we assure you that corrective actions have been reviewed thus, I do hope you give us a try soon. In any case, we... More 

Guwahati
Top Contributor
89 reviews 89 reviews
24 restaurant reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 6, 2015

I am not much of a sushi fan but Zipangu helped me to at least learn to respect the art of sushi! Do checkout the walk-in wine cellar! My companions (who were sushi fans) told me that it was one of the best! I'll go by their opinion as I've no opinion when it comes to sushi!

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Zurich, Switzerland
Top Contributor
123 reviews 123 reviews
68 restaurant reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed December 29, 2014

The Zipangu at the Shangri La hotel in Kuala Lumpur offers very authentic and tasteful Japanese food. The quality of the Sushi and the Sashimi is always very good and fresh. During lunch the restaurant offers always a very good lunch menu for 80rm.

Was this review helpful? Yes 1
Colombo
Top Contributor
77 reviews 77 reviews
49 restaurant reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 12, 2014 via mobile

dinner at Zipangu was a treat. The food was cooked to perfection and the staff was really helpful and courteous. I like the ambience which is relaxing and spacious. The Garlic rice was good but I expected better, so it was 'okay'. The grilled mackerel was really good. All in all it was a pleasant dining experience.

Was this review helpful? Yes
Malaysia
Top Contributor
246 reviews 246 reviews
168 restaurant reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed October 31, 2014

My view is that this is a great place to eat Japanese food. The décor is very authentic and there is plenty of space. Good menu choices without being overwhelmed, and the food comes along very well presented. And its freshly made with fresh, quality produce - if you sit up at the sushi bar area you can watch a... More 

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Emirate of Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 18, 2014

Loved the sushi and sashimi Service was excellent Will definitely recommend for any occasion; business lunch or even a romantic dinner.

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Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
6 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 19, 2014

Really lovely Japanese restaurant in Shangri-la Hotel. The food was very good. Only thing that could be improved is bringing the courses in the right order. We had to ask for one of the starters to be brought to the table as it was missing. Other than that - a great meal

Was this review helpful? Yes
kuala lumpur
Top Contributor
297 reviews 297 reviews
171 restaurant reviews
214 helpful votes 214 helpful votes
3 of 5 stars Reviewed September 2, 2014

Yes, I would agree with TA writer the food was lacking though the decor was very Japanese. Have been here with friends, family & business associates. A great place to talk & wile away the time.

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Honolulu, Hawaii
Contributor
11 reviews 11 reviews
4 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 18, 2014

Quite pricey, small quantity, and average quality Japanese food in a hotel restaurant setting. What was I thinking!!! ... Zipangu is for the desperate Japanese food craving in a late dinner or Malaysian monsoon situation. You get for what you plan for or lack thereof.

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Restaurant Details

Location and Contact Information

  • Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia (Formerly Shangri-La Hotel, Level 1)
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +603-2074 3900

Price and Cuisine

  • Cuisine: Japanese

Questions & Answers

Questions? Get answers from Zipangu staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?