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3A, Jalan Ceylon, Kuala Lumpur 50200, Malaysia
03-20703120
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Dining options: Late Night, Dinner, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 189 reviews
Visitor rating
  • 85
    Excellent
  • 58
    Very good
  • 26
    Average
  • 9
    Poor
  • 11
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Great Italian Food but....

Dinner for two is supposed to be a relaxed and intimate affair and Nerovivo almost achieved this. The food is superb, of that there is no doubt, the house wine is very good and the proprietor is a delightful chap. However... Service was poor, sloppy and all in all unsatisfactory. I do not... read more

4 of 5 starsReviewed July 20, 2015
ScrumBumJakarta
,
Kuala Lumpur, Malaysia
Good for:
  • Special occasions
  • Doing business
  • Romantic
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189 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Kuala Lumpur, Malaysia
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 23, 2015 NEW

Service and pizzas, are a big lack for this restaurant. We ordered 2 same pizzas and they arrived 15 minutes after each other; another guest of us asked for more bread for its main course and it never arrived. In addition margherita pizza was sogged into tomato sauce and too burnt. Other dishes not from the wood oven were good... More 

Was this review helpful? Yes 1
Manchester
Level Contributor
48 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed July 29, 2015

I have been to this restaurant many times before and it has always been wonderful. With new management and new staff however it is clearly on its knees. I imagine unless it gets its act together pronto then it will end in tears. Having enjoyed this immensely before I returned expecting good quality food. The entrees arrived, which looked rather... More 

Was this review helpful? Yes 2
NeroFamiglia, Public Relations Manager at Nerovivo, responded to this review

Hi Lisa, Firstly, on behalf of Nerovivo, We would like to apologise for your experience with us recently. We have taken this matter into action and proceeded to investigate further. On behalf of my Head Chef, Chef Joao, he sends his sincere apologies as he was not around and was travelling during this incident. We are currently understaffed and also... More 

Milton Keynes, United Kingdom
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 26, 2015

Booked this restaurant based on a previous experience for our 24th wedding anniversary I booked via email from the UK and got a very quick response to confirm the booking. Had a very nice meal they even say happy birthday and decorated my sweet so was a nice touch and gave us a complimentary drink. Lovely evening just ended badly... More 

Was this review helpful? Yes
NeroFamiglia, Public Relations Manager at Nerovivo, responded to this review

Ciao, Happy 50th Birthday! We are glad to hear you had a great dining experience with us at Nerovivo. We look forward to having you again and a big thank you from all of us. Thanks Team Nerovivo More 

Kuala Lumpur, Malaysia
Level Contributor
99 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 20, 2015

Dinner for two is supposed to be a relaxed and intimate affair and Nerovivo almost achieved this. The food is superb, of that there is no doubt, the house wine is very good and the proprietor is a delightful chap. However... Service was poor, sloppy and all in all unsatisfactory. I do not expect to wait 15 mins for my... More 

Was this review helpful? Yes
NeroFamiglia, Public Relations Manager at Nerovivo, responded to this review

Ciao, thanks for dining with us and it's always great to hear feedbacks from our customers. We are currently under staffed and hiring new staffs therefore a of training is being executed daily to improve our service. We appreciate the patience and understanding from all our customers as we strive to improve the quality of each service in our restaurant.... More 

Chiang Mai, Thailand
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2015

\wow... i am only having nice food like Nerovivo only when my husband is cooking for me at home. i like the cozy ambience and the atmosphere that the wood fire pizza oven give to the floor at night time. food is good, the pizza i think is one of the most nice in Kl.... ciccio pizza also is great..... More 

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Level Contributor
3 reviews
3 restaurant reviews
1 of 5 stars Reviewed July 10, 2015

We even not eat the food. The Waiter doesnt know what kitchen have. we were there for 10mins and saw other table having bread and we got nothing. We tried to order from menu but some cuisines even not existed.

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 7, 2015

Great food, great atmosphere and great staff....my husband and me had a great time! We felt very relaxed and comfortable with the great environment! Totally recommended!

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 3, 2015

A little taste of Italy.. is how i would describe our dining experience here. The smell and taste of their fiod took us back to Italy!! The staff are helpful and friendly.. the food is great!.. i had a seafood on a skewer which is really more than enough for one.. my other half had a pasta with mussels and... More 

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Hamburg, Germany
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2015

We went there with a group of 40 people having a good bye party of a colleague. What I can eat is limited and I have to go for a strict diet. Otherwise I am getting ill. I went into the restaurant with no expectations and got very positively surprised. First it is a nice restaurant for having a party,... More 

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Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2015 via mobile

Amazing restaurant, amazing food and amazing staff. We have been to italian restaurants all over the world and have been all over italia a number of times and nerovivo is up there with the best. It's well worth it's money and would go there over and over again if we were to stay in KL. And as for the people... More 

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Restaurant Details

Location and Contact Information

  • Address: 3A, Jalan Ceylon, Kuala Lumpur 50200, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: 03-20703120

Price and Cuisine

  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Special occasions, Doing business, Romantic

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Nerovivo and other visitors
1 question
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Kuala Lumpur, Malaysia
2 months ago

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?