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Jalan Stesen Sentral, Kuala Lumpur, Malaysia
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Today
10:00 am - 11:00 pm
Open now
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Hours:
Sun - Sat 10:00 am - 11:00 pm
Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 56 reviews
Visitor rating
  • 4
    Excellent
  • 8
    Very good
  • 14
    Average
  • 15
    Poor
  • 15
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Chaotic ordering and service

The most bizarre set up where you stand up outside in a line waiting for your turn to view the menu, even though there are takes free inside where you could sit and relax while waiting! You feel under pressure to order quickly as there is a queue forming behind you. Then you get your seat. The menu... read more

3 of 5 starsReviewed August 12, 2015
nicky B
,
Banstead, United Kingdom
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56 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Indonesian first
  • Portuguese first
  • Russian first
  • Any
English first
Pakistan
Level Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 2, 2015 NEW

This was the first time for us..eating in Kenny Rogers. Its the name that got to me actually. Same name as tht famous old singer right?..my mothers favourite! Anyway turned out the menu had loads to offer all of us. The kids really loved the chicken. My youngest who runs miles away from a sauce of any kind actually liked... More 

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Banstead, United Kingdom
Level Contributor
68 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed August 12, 2015

The most bizarre set up where you stand up outside in a line waiting for your turn to view the menu, even though there are takes free inside where you could sit and relax while waiting! You feel under pressure to order quickly as there is a queue forming behind you. Then you get your seat. The menu is good... More 

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Kuala Lumpur, Malaysia
Level Contributor
75 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed August 12, 2015

It is no longer the KRR I knew long ago. Now the chicken is tasteless, not marinated enough, roasted only superficially, and gravy was plain in taste. Mashed potato is worse. We went to the branch along Jln Genting Klang. The entire big restaurant was empty when we entered and still we waited for half an hour for the food... More 

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Kuala Lumpur, Malaysia
Level Contributor
120 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 210 helpful votes
3 of 5 stars Reviewed May 7, 2015

went to the klcc branch for a lunch while going to aquaria with my family...order the teriyaki chicken & soup meal, t-chic rice & the rockie's bowl...after sometimes we've been informed that the rockie's meal is run out...we cancel the order & didn't replace with other menu...when the food served, i found out that the teriyaki chicken menu & t-chic... More 

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Kuala Lumpur, Malaysia
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 3, 2015

Ordered for 2 soups, mac n cheese and vege totilla. The vege totilla set comes with chicken soup and cannot change with vege soup? How can a vegetarian eat that? Plus service super slow. First soup came after 20 mins, only one. Another soup we have to wait for another 20 more mins although it were same type of soup?... More 

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Perth, Australia
1 review
1 of 5 stars Reviewed May 2, 2015

Ordered the chicken marinara and an orange juice. Orange was unavailable so asked for a cold water. Water was served quickly by the smiling assassin in a glass that the staff must have been using to water the pot plants, it had hand prints all over it - water straight from the tap, lightly iced and a treat at $1.17(strongly... More 

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Kuala Lumpur
Level Contributor
58 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed May 1, 2015

This outlet really need to buck up its service level. It is slow and waiters really need to be trained. The professionalism level is unacceptable

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Kuala Lumpur, Malaysia
Level Contributor
30 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed April 15, 2015

I was at Kenny Rogers outlet at The Mines shopping mall on 12/04/2015 for dinner. It was really bad experience for me and my two family members. 1. First of all, we was greeted by the staffs upon step in the outlet. It was just fine. 2. Upon ordering, a lady staff approached us for meal ordering. Her service was... More 

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Kuala Lumpur, Malaysia
Level Contributor
1,099 reviews
281 restaurant reviews
common_n_restaurant_reviews_1bd8 421 helpful votes
3 of 5 stars Reviewed March 31, 2015

Kenny Rogers serves roast chicken with a choice of side dishes. Menu have also expanded to include pasta and rice dishes, soups, salads and sandwiches. Food standards have dropped except for their muffins which we still enjoy, Service is ok but they have to improve their food quality.

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1 review
1 of 5 stars Reviewed March 19, 2015

I was at KRK outlet at genting highland on 18/3/15 at 11.40 am. Welcoming was very bad. At that hour they claimed that no chicken for served and have to wait for 45min to be severed. We said ok since my daughter wanted to eat the cheesy macaroni. We fingers a table and sitted but the table yet to be... More 

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Restaurant Details

Location and Contact Information

  • Address: Jalan Stesen Sentral, Kuala Lumpur, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur

Price and Cuisine

  • Average Prices: USD 5 - 10
  • Cuisine: American, Barbecue
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
10:00 am - 11:00 pm
Tuesday
10:00 am - 11:00 pm
Wednesday
10:00 am - 11:00 pm
Thursday
10:00 am - 11:00 pm
Friday
10:00 am - 11:00 pm
Saturday
10:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Kenny Rogers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?