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Hard Rock Cafe

Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
03-27155555
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Ranked #151 of 2,381 Restaurants in Kuala Lumpur
Price range: $15 - $20
Hours:
Sun - Thu 11:30 am - 1:30 am
Fri - Sat 11:30 am - 2:00 am
Cuisines: American
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Description: No difference from any other Hard Rock Cafés around the world, Hard Rock Café Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Café Kuala Lumpur’s signature dishes include Hard rock Nachos, HRC’s Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC’s Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Café menu, there is also a selection of local flavors.
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388 reviews from our community

Visitor rating
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    82
    28
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Ho Chi Minh City, Vietnam
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed September 21, 2014 NEW

Went for dinner the food was really good had Nasi Goreng which was tasty and my sister had chicken and chips which she enjoyed. Food and drinks were served very quickly and the staff were all really nice and friendly one of the better Hard Rocks I've been too not forgetting how reasonable the price was :)

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Bucharest, Romania
Senior Contributor
39 reviews 39 reviews
14 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 16, 2014 NEW

As it was close to the hotel this sounded like a great idea. We went in around 3-4 in the afternoon and it all went bad moving on. We had to wait for more then 10 mins to get the menu and staff is really poor prepared not only compared to what you might be used at a Hard Rock... More

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norghani, Manager at Hard Rock Cafe, responded to this review

Dear Alin, Thank you for taking the time to review your experience at Hard Rock Cafe Kuala Lumpur. We are so sorry that you felt the service was not up to par with Hard Rock standard. We will be using your review as an example in upcoming staff training programs so that they can better understand how their actions can... More

Sandbach, United Kingdom
Top Contributor
108 reviews 108 reviews
54 restaurant reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 16, 2014 NEW

Great experience, good US style food, noisy rock music, a full and boisterous bar....what more do you come here for! Initially it took us too long to get drinks at the bar but once seated the service was great. We had starters and mains and could have shared one starter between the 3 of us they were so big. Mains... More

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norghani, Manager at Hard Rock Cafe, responded to this review

Dear Dave, Many thanks for your positive comments and awarding us 5 star. We truly appreciate your feedback and it is a pleasure for us to know you enjoy our service and our food. Thank you once again. We do hope to see you again should you visit Kuala Lumpur in the future. LOVE ALL SERVE ALL Nor Esah Abd... More

1 review
1 of 5 stars Reviewed September 12, 2014

We went with my friends and were expecting high quality food and service.. same great experience had in Sydney, Australia. Ordered menu: 1. Chicken quesadillas which did not look as the pic and it was horribly seasoned. Guacamole was not fresh, only loved the sour cream. 2. Texts sandwich stake: it was ok but too spicy, even the chips. (In... More

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norghani, Manager at Hard Rock Cafe, responded to this review

Dear Angelita, We appreciate and thank you for taking the time to comment your dining experience with us. We apologize if you did not receive our usual awesome experience. We have shared your comments with our Chefs who also regret for not creating an awesome dining experience. Hope this will not mar your future expectations of Hard Rock Cafe and... More

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed September 9, 2014

The waiter brought the wrong side (fries instead of onion rings) and then charged our drinks double plus the onion rings AND the fries. Make sure to check your bill! On top he was very slow and didn't apologize. The food was good! The Hard Rock Cafe is located on the ground level of a hotel next to a big... More

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norghani, Manager at Hard Rock Cafe, responded to this review

Dear Julia, Thank you very much for the positive food comments. We apologize for the unfortunate experience you had regarding your bill.Hope this will not mar your future expectations of Hard Rock Cafe and thank you for your patronage. LOVE ALL SERVE ALL Nor Esah Abd Ghani Marketing Manager Hard Rock Cafe Kuala Lumpur More

Top Contributor
242 reviews 242 reviews
201 restaurant reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed September 5, 2014

Unfortunately I always forget how long it takes me to digest my HRC's dinners as I tend to always order too much comfort food, especially last night after a long bus journey from Singapore. Potato skins, chicken wings and the big hamburger seemed a good idea at the time! As regard to service, we got a poor young trainee as... More

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norghani, Manager at Hard Rock Cafe, responded to this review

Dear Zia_Angelina, Thank you for taking time to write your comment on us and we apologize if you did not receive our usual awesome experience. We hope to see you again soon. LOVE ALL SERVE ALL Nor Esah Abd Ghani Marketing Manager Hard Rock Cafe Kuala Lumpur More

Lund, Sweden
Senior Contributor
30 reviews 30 reviews
12 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 3, 2014

Back again for my second visit to this excellent restaurant, this time with some friends and our young boy. As we were introduced to atable outside, we got a kiddy-pack to our son, a coloring-pack with some crayons and a special HRC-sheet of paper for him to fill in. This was a real step-up and made the whole dinner experience... More

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norghani, Manager at Hard Rock Cafe, responded to this review

Dear Laggeman, Thank you for taking the time to share your experience with us. We take pride to ensure each and every person that walks in receives and experience our Hard Rock service. We are glad that you enjoyed yourself at Hard Rock Cafe and we look forward of welcoming you back. We will definitely share your comments with the... More

Colorado
1 review
5 of 5 stars Reviewed September 3, 2014

This letter is to compliment your staff at the hrc kuala lumpur. First and foremost, I want to recognize FAIZ for being the absolute BEST server I have ever experienced. On Sunday, July 20, I visited the cafe with my disable brother. As he doesn't get out often it was difficult for him to make a division about what to... More

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norghani, Manager at Hard Rock Cafe, responded to this review

Dear Syed, We were delighted to know that your visit to Hard Rock Cafe Kuala Lumpur was an enjoyable one. We will definitely share your comments with the team in our sound checks and reward Faiz accordingly. Thank you for sharing your experience & we look forward for many more rocking times! LOVE ALL SERVE ALL Nor Esah Abd Ghani... More

Senior Contributor
25 reviews 25 reviews
7 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 2, 2014

If you're missing burgers and steak sandwiches in your travels, just come here. People are so friendly, service is fast, food is good and portions are rather big. Prices are reasonable ($10 for chicken burger).

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norghani, Manager at Hard Rock Cafe, responded to this review

Dear BillyJane, Thank you for sharing your wonderful experience with us and awarding us 4 stars. Sharing your comments with the team will re-energize our hunger and spirit of rock n roll. Rock On! LOVE ALL SERVE ALL Nor Esah Abd Ghani Marketing Manager Hard Rock Cafe Kuala Lumpur More

PHILIPPINES
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 1, 2014

just went there for a souvenir cap for my husband but instead we end up eating...was really yummy and superb experience for me..

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norghani, Manager at Hard Rock Cafe, responded to this review

Dear Maric0n, Thank you for dropping by and great to know that you end up having a meal at Hard Rock Cafe Kuala Lumpur. I will definitely relate your comments to the Chef. Thanks again. LOVE ALL SERVE ALL Nor Esah Abd Ghani Marketing Manager Hard Rock Cafe Kuala Lumpur More

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