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Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2715 5555
Website
Today
11:30 am - 1:30 am
Open now
See all hours
Hours:
Sun - Thu 11:30 am - 1:30 am
Fri - Sat 11:30 am - 2:00 am
Dining options: Drinks, Dinner, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Valet Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: No difference from any other Hard Rock Cafe's around the world, Hard Rock...
No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.
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TripAdvisor Reviewer Highlights

Read all 506 reviews
Visitor rating
  • 141
    Excellent
  • 214
    Very good
  • 95
    Average
  • 37
    Poor
  • 19
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
cold beers and good food

It is a chain and this cafe has been here since the 80's. they serve good cold beers. You can sit at the bar stand and enjoy your beer and listen to the music. At night the band comes on and provide good entertainment. Prices here are high but since it is Hard Rock you have to pay for the... read more

4 of 5 starsReviewed April 30, 2015
jeff1955malaysia
,
Kuala Lumpur, Malaysia
Good for:
  • Bar scene
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506 Reviews from our TripAdvisor Community

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English first
Contributor
15 reviews 15 reviews
14 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 20, 2015 NEW

I have been in many Hard Rock Cafe around the World but this one is definitely the worst one. Terrible service. Waitress pushing for order and consumption. Famous ribs not available. Taste of food ordered( Burger) and Chicken fajitas was disgusting. Really not recommended. Pricey and no good

Was this review helpful? Yes
Istanbul, Turkey
Top Contributor
54 reviews 54 reviews
26 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 18, 2015 NEW

I was very happy to hear it is very near to my hotel (Maya Hotel) and I went for a dinner there. I can not recall the name of the dish (something with grilled chicken on penne, with garlic bread) but this was DELICIOUS!!! Especially the garlic bread and the sauce of the pasta was amazing. I recommend you to... More 

Was this review helpful? Yes
norghani, Manager at Hard Rock Cafe, responded to this review

Dear rantulas, Warm Greetings from Hard Rock Cafe Kuala Lumpur! We were delighted to know that your visit to Hard Rock Cafe Kuala Lumpur was an enjoyable one. Thank you for sharing your wonderful experience and awarding us 5 star. We will definitely share your comments with the team in our sound check. We truly appreciate your feedback and look... More 

Williamsburg, Virginia
Contributor
14 reviews 14 reviews
11 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

Love their Nasi Goreng and Platter to share. Service is excellent and the bands here are amazing and talented. Love the set up and clean.

Was this review helpful? Yes
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Maggie, Greetings from Hard Rock Cafe Kuala Lumpur! Thank you for awarding us 5 stars and your wonderful comments of our food, service and band that perform during your recent visit to our cafe. Last but not least, thank you again for your support whilst our team will be overwhelmed when I share your comments with them after all... More 

Shah Alam, Malaysia
Contributor
11 reviews 11 reviews
5 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 2, 2015

The meal was huge & delicious. No complaints about that. The service was just average, there were 1/2 staffs was a bit in a cranky mood... I don't know, I'm just guessing.

Was this review helpful? Yes
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Natassia D, Many thanks for your positive comment regarding the food you had at Hard Rock Cafe Kuala Lumpur. We are so sorry that you felt the service was just average and your comments will be used as our next training topic. We strive to provide consistency in our service standard and we do hope that you visit us... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 1, 2015 via mobile

We came for dinner around 9pm and wanted to wait for the live band. We've been placed at the table near the entrance. Around 10pm one of the crew asked us to sit at the bar because she said the table is reserved, while we are still have our drinks and coffee on order. The crew did not mentioned that... More 

Was this review helpful? Yes 3
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Ryn, Thank you for taking the time to review your experience at Hard Rock Café Kuala Lumpur. I apologize for the unpleasant experience you have had during your visit and we are really sorry that you had to go through such situation. Please provide us with your contact details and email address so we can contact your personally. You... More 

Kuala Lumpur, Malaysia
Top Contributor
592 reviews 592 reviews
346 restaurant reviews
294 helpful votes 294 helpful votes
4 of 5 stars Reviewed April 30, 2015

It is a chain and this cafe has been here since the 80's. they serve good cold beers. You can sit at the bar stand and enjoy your beer and listen to the music. At night the band comes on and provide good entertainment. Prices here are high but since it is Hard Rock you have to pay for the... More 

Was this review helpful? Yes
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Jeff, Thank you for taking time to write your experience at Hard Rock Cafe Kuala Lumpur and your positive comments on the cold beer and entertainment. We apologize if you did not receive our usual awesome experience. I will pass your feedback on to the team, and we look forward to seeing you again soon. Best Regards, Nor Esah... More 

Contributor
17 reviews 17 reviews
8 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 30, 2015

I visit there on my birthday night, I love the atmosphere of this restaurant as there are music serve your ears. The food therefore is a bit off disappointment. I have order Cessar salad and the dressing was not so good. But the roast chicken my husband had was delicious and the portion are also quite big. The staff was... More 

Was this review helpful? Yes
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Nur Rafina, Thank you for taking the time to review your experience at Hard Rock Cafe Kuala Lumpur. We are so pleased that you like the atmosphere of the cafe and the music. We are so sorry that you felt the dressing of the Caesar salad not to your liking. Thank you for the positive food comment on the... More 

Perth
Top Contributor
60 reviews 60 reviews
22 restaurant reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 29, 2015

I came here with friends last Friday evening. Unfortunately we had a bit of a wait to get a table but eventually got to sit down for a meal. My girlfriend got the hickory pulled beef... which was amazing. I got the Nachos which were pretty average but in a massive portion. The music was typical HardRock until a band... More 

Was this review helpful? Yes
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Hazy2000, We appreciate and thank you for taking the time to review your dining experience with us. We are very concern with our guest satisfaction and sincerely apologize for the service you received on that day. We have shared your comments with the entire team pertaining service and also with our Chefs who also regret for not creating an... More 

The Hague, The Netherlands
Senior Contributor
42 reviews 42 reviews
13 restaurant reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed April 27, 2015

As everyone knows Hard Rock Cafes may differ in ambiance and quality. Prices though are everywhere high for what one gets. That on itself is not a problem if it comes with good music, good food/beverage and a nice atmosphere. But I experienced the KL department of Hard Rock Cafe on all levels as average to say the least with... More 

Was this review helpful? Yes
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Bas M, Thank you for your recent correspondence regarding your visit to the Hard Rock Cafe Kuala Lumpur. Hard Rock strives to combine a casual dining environment, outstanding service and a fun atmosphere. I apologize that your visit fell short of our usual high standards and failed to meet your expectations. We will be using your review as an... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

Food is good but more important is very friendly staff and great ambiance. We went with kids and ordered too much food. Didn't realise the portions are so big

Was this review helpful? Yes
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Baichoo, We were delighted to know that your visit to Hard Rock Cafe Kuala Lumpur was an enjoyable one. Thank you for awarding us 5 star and singling out our friendly staff and great ambiance so highly. We will definitely share your comments with the team in our sound checks. Thank you again. Yours Sincerely, Nor Esah Abd Ghani... More 

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Restaurant Details

Location and Contact Information

  • Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2715 5555

Price and Cuisine

  • Average Prices: USD 15 - 20
  • Cuisine: Malaysian, South American, Pizza

Restaurant Characteristics

  • Good for: Bar scene

Description

No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.
Open Hours
Sunday
11:30 am - 1:30 am
Monday
11:30 am - 1:30 am
Tuesday
11:30 am - 1:30 am
Wednesday
11:30 am - 1:30 am
Thursday
11:30 am - 1:30 am
Friday
11:30 am - 2:00 am
Saturday
11:30 am - 2:00 am

Questions & Answers

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?