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20A Jalan Kampung Pandan | off Jalan Tun Razak, Kuala Lumpur 55100, Malaysia
+603-92854827
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Dining options: Late Night, Dinner, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 65 reviews
Visitor rating
  • 28
    Excellent
  • 21
    Very good
  • 7
    Average
  • 6
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Garden wedding in the City

Attended 2 beautiful but different setting and theme weddings in the last couple months at this Italian restaurant. With limited parking space within the compound and valet service is available. The place has nice ambiance and food was good too. Beautiful greeneries at the back of the restaurant... read more

4 of 5 starsReviewed 1 week ago
spidergirlKL
,
KL
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65 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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KL
Level Contributor
21 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended 2 beautiful but different setting and theme weddings in the last couple months at this Italian restaurant. With limited parking space within the compound and valet service is available. The place has nice ambiance and food was good too. Beautiful greeneries at the back of the restaurant. The service staff are attentive and pleasant, prompt on topping drinks and... More 

Helpful?
Thank spidergirlKL
Kuala Lumpur, Kuala Lumpur, Malaysia
Level Contributor
41 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I was our 2nd Wedding Anniversary and my husband had made all the dinner arrangements for us. We love Italian food but you definitely taste the chef's love for cooking Italian at CIAO. Italian food need not be just pasta and pizza. We loved every moment of the evening we spent here. Great view, soft and classy ambiance, next to... More 

Helpful?
Thank Mayura_105
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 29, 2015 via mobile

Brought my friends and family here. I'm not happy with 1 of the man server, guess he is from Philippines. It was my off day and all of us dress quite casual and this guys was like looking at my parents like some kind of "humiliating" look..... so disappointed.......Kept on pushing and rushing us to order as I mentioned that... More 

Helpful?
4 Thank Veronique V
Level Contributor
26 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed November 25, 2015

I was a big fan and supporter of CIAO from the time they opened their doors, due the fact that I love good pastas and pizzas. I usually vouch heavily for this establishment when people ask me where can they get good authentic Italian food. However of late, I received comments from people that I have recommend too that CIAO... More 

Helpful?
2 Thank FOO JIN H
Singapore, Singapore
Level Contributor
75 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed November 5, 2015

Seeing the restaurant for years and I take the opportunity to celebrate my little girl birthday here to satisfy my curious of the restaurant. We book the restaurant earlier via a online app and everything seem well. We reach the venue in evening and have our seat. We been lead to a table where it near to the walk path... More 

Helpful?
2 Thank EricYap9200
Kuala Lumpur, Malaysia
Level Contributor
33 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 5, 2015 via mobile

Everything you can expect from an Italian Restaurant. Good food and friendly staff. Good ambience. The place have an indoor dining and also outdoor dining.

Helpful?
Thank SusanW2008
Kuala Lumpur
Level Contributor
70 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 14, 2015

I was here for an event. Parking at this restaurant is plentiful and its free !! Its located beside the golf course of the KLGCC and offers a beautiful view at the back with the Petronas Twin Towers in the background. I believe this restaurant is famous for wedding dinners because of the view. The food served was great, The... More 

Helpful?
Thank paeds88
Singapore, Singapore
Level Contributor
68 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed August 12, 2015 via mobile

Ciao is the oldest Italian restaurant in KL and it has lovely ambiance, designed in a homely Italian way. It had an outdoor grounds as well and I understand it's very popular for weddings! The food was good at affordable prices. As with most places in Malaysia, you are able to smoke indoors here too.

Helpful?
Thank xxgwennnxx
Chiang Mai, Thailand
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2015

i been there few month agoo and i been back last week. i am surprise how the manager and the staff are very attentive and focus to the guest. in kl is not easy to find a very attentive service. food is nice, large selection of dish, good wine ...and affordable prices. defenetly i will be back one day. thanks

Helpful?
Thank Lek S
Kuala Lumpur, Malaysia
Level Contributor
40 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 16, 2015

From the moment you enter Ciao you realize that you are about to have a good dining experience; the staff are genuinely friendly and very polite, the smells are yummy and patrons are classy. The items on the menu may suite any taste. The ambiance is great and they have a variety of seating areas, to choose from (unless they... More 

Helpful?
Thank Radwan W

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Restaurant Details

Location and Contact Information

  • Address: 20A Jalan Kampung Pandan | off Jalan Tun Razak, Kuala Lumpur 55100, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +603-92854827

Price and Cuisine

  • Average Prices: USD 6 - 25
  • Cuisine: Italian, Pizza

Restaurant Characteristics

  • Good for: Romantic

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ciao and other visitors
2 questions
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Shah Alam, Malaysia
3 months ago

See all questions (2)

Questions? Get answers from Ciao staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?