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20A Jalan Kampung Pandan | off Jalan Tun Razak, Kuala Lumpur 55100, Malaysia
+603-92854827
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Dining options: Late Night, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 57 reviews
Visitor rating
  • 26
    Excellent
  • 18
    Very good
  • 7
    Average
  • 4
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Lovely Italian Ambiance

Ciao is the oldest Italian restaurant in KL and it has lovely ambiance, designed in a homely Italian way. It had an outdoor grounds as well and I understand it's very popular for weddings! The food was good at affordable prices. As with most places in Malaysia, you are able to smoke indoors... read more

4 of 5 starsReviewed August 12, 2015
xxgwennnxx
,
Singapore, Singapore
Good for:
  • Romantic
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57 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Singapore, Singapore
Level Contributor
60 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed August 12, 2015

Ciao is the oldest Italian restaurant in KL and it has lovely ambiance, designed in a homely Italian way. It had an outdoor grounds as well and I understand it's very popular for weddings! The food was good at affordable prices. As with most places in Malaysia, you are able to smoke indoors here too.

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Chiang Mai, Thailand
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2015

i been there few month agoo and i been back last week. i am surprise how the manager and the staff are very attentive and focus to the guest. in kl is not easy to find a very attentive service. food is nice, large selection of dish, good wine ...and affordable prices. defenetly i will be back one day. thanks

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Kuala Lumpur, Malaysia
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 16, 2015

From the moment you enter Ciao you realize that you are about to have a good dining experience; the staff are genuinely friendly and very polite, the smells are yummy and patrons are classy. The items on the menu may suite any taste. The ambiance is great and they have a variety of seating areas, to choose from (unless they... More 

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Shanghai, China
Level Contributor
82 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 11, 2015

Dinner with friends recently, excellent value wine list with lots of manager recommended choices. Extensive menu with many pasta choices and some specials. The night we visited they were offering a great T Bone steak which arrived cooked perfectly and with melt in the mouth meat. Staff are very friendly and very attentive. Great ambience - a definite to return... More 

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Malaysia
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2015

Good arrangement for the food and services. We celebrate birthday for me & my son, good food and good atmosphere. A good service and staff very gently. A nice dinner served... Need to stop here!!!!!!!!

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Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 21, 2015

Was there for lunch earlier today as part of a business trip where we were provided with transport and refreshments. Most of us went in with a half opened mineral water bottle. All of us understood that there is a no outside food/ drinks policy (which is common with many eateries around town) but we brought in our stuffs (bag/... More 

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Subang Jaya, Selangor, Malaysia
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 16, 2015

We came to celebrate our daughter's birthday and were about half an hour early.While waiting for our table we had to put up with a couple smoking at a nearby table. It did not seem like the smoking section.Fortunately the wait was short and we were seated at a different area. Regarding the food - of the 4 mains we... More 

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Kuala Lumpur, Malaysia
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 14, 2015 via mobile

Warm and family restaurant...to night we eat mix grill fish and frittura mista...the fish from the grill very juicy and tasting... The fried one very crispy and tender.... Good atmosphere .... A good service and service staff very gently.... A nice dinner with "Marcato" prosecco.... Need to stop here!!!!!!!!

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Dubai, United Arab Emirates
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 20, 2015

I decided to have my wedding reception & tea ceremony in the indoor section of Ciao Ristorante, and it was perfect for my 120+ guests. The venue is beautifully rustic and dreamy, the food was great, and the service was amazing! Wan Iscanda the event manager is awesome to work with, which definitely helped as I was planning my wedding... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

We organized our wedding reception at Ciao and what a fantastic venue! Wan Iscanda and the team were soooo nice, friendly catered and coordinated the event very well. Our guests, nearly half of them from Australia enjoyed themselves very much. We only used the website and had not inspected the venue until a week prior to the event. The venue... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 20A Jalan Kampung Pandan | off Jalan Tun Razak, Kuala Lumpur 55100, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +603-92854827

Price and Cuisine

  • Average Prices: USD 6 - 25
  • Price Range: $ $
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Romantic

Questions & Answers

Questions? Get answers from Ciao staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?