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Lai Po Heen

Mandarin Oriental, Kuala Lumpur, Malaysia
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Ranked #55 of 2,357 restaurants in Kuala Lumpur
Cuisines: Chinese, Dim Sum, Cantonese
Dining options: Breakfast/Brunch, Dinner, Reservations
43 visitor photos
Restaurant details
Dining options: Breakfast/Brunch, Dinner, Reservations
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112 reviews from our community

73% Recommend
    55
    27
    14
    9
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2014 NEW

I was recommended to this restaurant by a friend and going there was the best decision ever. My first visit was in April 2014 for lunch and i regretted not choosing the whole selection of dimsum. We had ordered the Beijing Duck (2 course, meat cooked with asparagus), claypot toufu, fried noodle with beef, siew mai and the chicken pastry.... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

I like the good quality of food served here and especially enjoyed the soup - healthy and nutrional ! Restaurant Manager (Pauline) makes a good host and look after the guests dining well. Lawrence always smiling and cheerful attitude is so welcoming.

Review collected in partnership with this restaurant

Was this review helpful? Yes 1
Yorkshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

This is my favorite place to have lunch in KL. The dim sum is superb. The surroundings are pleasant, and the service is excellent. We have two very young children. Our waiter Lawrence was fantastic with them. He has a very polite but natural style. I go as often as I can.

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear LouYorkshire Thank you for kind patronage at Lai Po Heen. We are happy to read about your enjoyable dining experience and will certainly share this positive feedback with our colleagues, especially Lawrence. We trust that it will further motivate them in our mission to completely delight and satisfy our guests. We look forward to the pleasure of seeing you... More

Kuala Lumpur, Malaysia
Senior Contributor
39 reviews 39 reviews
4 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 1, 2014

The service here is friendly but a bit slow. The quality of the food is very nice but because of the Halal status, some of the dishes are a little boring... not their fault I guess.

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Cambridge, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2014

Didn't actually have a meal at Mosaic at the Mandarin Oriental - went upstairs instead to Lai Po Heen (Cantonese cuisine). Lai Po Heen is by far one of the best restaurants I've been to for dim sum! We ended up going 4 times during our 5 night stay in Kuala Lumpur even though we stayed at the Grand Hyatt,... More

Was this review helpful? Yes 2
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Susan L We are glad that you had a pleasant experience and enjoyed the Dim Sum selections as well as the restaurant’s signature dessert, Durian pancake at Lai Po Heen. We look forward to the pleasure of welcoming you to the restaurant again soon! Yours sincerely Frank Stocek General Manager More

Kuala Lumpur, Malaysia
Top Contributor
59 reviews 59 reviews
42 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 20, 2014

The main dining area is airy and bright, with those who manage to get a seat by the glass window will enjoy the KLCC Park view. For the dim sum which we had, the baked bbq chicken pau was good; the dough was fluffy and well made, and the filling just right. Ditto the smoked tea leaves chicken – aromatic... More

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Frank S, General Manager at Lai Po Heen, responded to this review

Dear MgHgL Thank you for sharing your dining experience with us on Tripadvisor. We have taken note on your comments about the overall service extended during your recent visit. Our sincere apologies for the unpleasant experience caused. Please rest assured that we have highlighted the comments to our Director of Food and Beverage and Executive Chef for continual improvement. We... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 14, 2014

Well, for a local chinese, i will not go for this restaurant. With this price, i can get a better chinese restaurants out there with nicer food. The foreigns might enjoy this. My clients was shocked when the waiter serve the whole fish...with head. Amusing reaction but this is actually normal in Malaysia, we will finish the head which claimed... More

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear xiaolam Thank you for taking time to share your feedback with us on Tripadvisor. We have taken note on your comments and regret that we are unable to meet your expectations. Please allow us to share that our prices are competitive and in line compared to the other 5-star hotels’ restaurant in the city. However, we will include your... More

Auckland, New Zealand
Contributor
20 reviews 20 reviews
8 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 10, 2014

We were a group of 4 that ate here. We made a reservation earlier that day and they were able to accommodate us. We order the appetizer sampler, which had 4 different items on it (we could choose from a longer list) and there were one of each sampler. That was my favourite dish of the evening. I don't remember... More

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear karintjie Thank you for taking time to share your feedback with us on Tripadvisor. We are delighted to hear such good comments and that you enjoyed your dining experience. We hope to be able to serve you again soon! Yours sincerely Frank Stocek General Manager More

Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

Food was fresh, taste great and service timely. Lawrence the waiter was outstanding. He was engaging, and quick to read our guests' body language, anticipating their needs. Beef pepper was delicious. Durian pancake must be ordered if you really want to know what great durian pancake taste like!

Review collected in partnership with this restaurant

Was this review helpful? Yes 2
Frank S, General Manager at Lai Po Heen, responded to this review

Dear FancyFree007 Thank you for kind patronage at Lai Po Heen and a very positive review! We are happy to read about your enjoyable dining experience and will certainly share this positive feedback with our colleagues, especially Lawrence. We trust that it will further motivate them in our mission to completely delight and satisfy our guests. We look forward to... More

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
10 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 1, 2014

Great service and very good chinese dim sum. Go for the peking roast duck, which is one of the top selections in town. Generally very good with meat dishes. But the best thing is the service, you do feel special and get treated very well. But main thing is, the whole experience of enjoying the food with company is fantastic.... More

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Mooreyameen We are glad that you and your guests had a pleasant experience and enjoyed the Peking Duck as well as Dim Sum at Lai Po Heen. We look forward to the pleasure of seeing you again in the future. Yours sincerely Frank Stocek General Manager More

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