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Lai Po Heen

Certificate of Excellence
Chinese, Cantonese, Dim Sum
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Mandarin Oriental, Kuala Lumpur, Malaysia
+603-2179-8885
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Dining options: Lunch, Dinner, Breakfast, Reservations

TripAdvisor Reviewer Highlights

Read all 145 reviews
Visitor rating
  • 73
    Excellent
  • 36
    Very good
  • 19
    Average
  • 10
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Quality Food

Had a solo dinner and was served by Nur, one of the friendly staff. Above the expectation and really enjoyed Sichan spicy chicken. Suitable for group meals than romantic dinners.

4 of 5 starsReviewed May 19, 2015
Nouzab F
,
Suva, Fiji
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145 Reviews from our TripAdvisor Community

Date | Rating
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English first
Suva, Fiji
Top Contributor
229 reviews 229 reviews
92 restaurant reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed May 19, 2015

Had a solo dinner and was served by Nur, one of the friendly staff. Above the expectation and really enjoyed Sichan spicy chicken. Suitable for group meals than romantic dinners.

Was this review helpful? Yes 1
Gateshead UK
Top Contributor
65 reviews 65 reviews
16 restaurant reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed May 17, 2015

Wanted to have a Chinese meal that we are accustomed to here in the UK with the duck and pancakes and this was a great choice of restaurant for what we wanted. Had a great view outside to the Suria water fountain display. The meal was excellent and they even make the duck pancakes for you. The portions are very... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 8, 2015

I went for my anniversary dinner and they were very attentive. Flowers and candles on the table etc. Food was very tasty and well timed.

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Hong Kong
Top Contributor
134 reviews 134 reviews
50 restaurant reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed May 3, 2015

Haven't visited Lai Po Heen for many years. I long for a decent dim sum lunch there this time since it used to be a decent place for dim sum. I tried quite a lot of dim sum there this time, including their so called famous durian pancake (RM43). However, everything is not delicious at all. I have to say... More 

Was this review helpful? Yes 1
Swansea, United Kingdom
Top Contributor
83 reviews 83 reviews
46 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 25, 2015

Lovely food, a good variety and choice and everything beautifully served and cooked. Choice for vegetarians and meat and seafood eaters alike. All my very large party really enjoyed it.

Was this review helpful? Yes 2
Zagreb, Croatia
Senior Contributor
38 reviews 38 reviews
10 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 19, 2015

The restaurant has great food from an extensive menu . We loved the asian flavours they seemed to be able to produce , really exotic .

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear conrad f Thank you for your kind patronage at Lai Po Heen. We are delighted to hear such positive comments and look forward to the pleasure of welcoming you to the restaurant again. Yours sincerely Frank Stocek General Manager More 

Kuala Lumpur, Malaysia
Top Contributor
263 reviews 263 reviews
137 restaurant reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed March 15, 2015

The setting and environment of the restaurant was really excellent. Very classic look, quiet, like a private dining hall, high ceiling. Really a fine dining Chinese restaurant. The service is immaculate. Very above average standard of a hotel restaurant, and the staff were helpful. Food is very fine in terms of presentation. Comparing to other Chinese restaurant not in a... More 

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Long M Thank you for taking time to share your feedback with us on Tripadvisor. We are delighted to hear such a good comments and that you enjoyed your dining experience at Lai Po Heen. We hope to be able to serve you again soon. Yours sincerely Frank Stocek General Manager More 

Aberdeen, United Kingdom
Top Contributor
183 reviews 183 reviews
100 restaurant reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed March 11, 2015

With a table at the window (a must!) where we could see the colourful fountains below, it was a memorable evening in opulent surroundings. Beautiful food and efficient unobtrusive service from well trained staff, well what else would you expect at the Mandarin? I could talk you through the menu we had but suffice to say, all courses were delicious... More 

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear callan681 Thank you for your kind patronage at Lai Po Heen. We are pleased to note that you have enjoyed your dining experience with us and we look forward to the pleasure of seeing you back again in the future. Yours sincerely Frank Stocek General Manager More 

Malaysia
Contributor
16 reviews 16 reviews
6 restaurant reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 20, 2015

We went to Madrin oriental Chinese restaurant for lunch, we regretted we walk in We where hardly able to talk, not only the service has really dropped but to have lunch in construction side restaurant is a bit to much, when we complain to the waiters she said yes we know many people complain, maybe complain to the manager as... More 

Was this review helpful? Yes 5
Frank S, General Manager at Lai Po Heen, responded to this review

Dear roomrunner Thank you for taking time to share your feedback with us on Tripadvisor. We have taken note on your comments about the overall services extended as well as renovations which were currently on-going during your recent visit. Our sincere apologies for the unpleasant experience caused. Please rest assured that we will look into the operational hours of the... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 10, 2015

Came for lunch recently and i spotted 2 of the staff that surprised me on my birthday and it felt so amazing that they recognized me. Yeop even remembered my name. I didnt expect them to remember as my last visit was in August last year. Ordered our usual and he recommended us a one of the dimsum dish and... More 

Was this review helpful? Yes
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Juhainie Thank you for your kind patronage at Lai Po Heen during your recent visit. We are glad that you had a great dining experience and will certainly share this positive feedback with our colleagues, especially Yeop. We trust that it will further motivate them in our mission to completely delight and satisfy our guests. We look forward to... More 

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Restaurant Details

Location and Contact Information

  • Address: Mandarin Oriental, Kuala Lumpur, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +603-2179-8885

Price and Cuisine

  • Cuisine: Chinese, Cantonese, Dim Sum

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lai Po Heen and other visitors
1 question
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Kuala Lumpur, Malaysia
22 days ago

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?