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Lai Po Heen

Chinese, Cantonese, Dim Sum
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Mandarin Oriental, Kuala Lumpur, Malaysia
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Dining options: Breakfast/Brunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 140 reviews
Visitor rating
  • 72
    Excellent
  • 34
    Very good
  • 17
    Average
  • 10
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Classic Fine Dining environment in Chinese food style

The setting and environment of the restaurant was really excellent. Very classic look, quiet, like a private dining hall, high ceiling. Really a fine dining Chinese restaurant. The service is immaculate. Very above average standard of a hotel restaurant, and the staff were helpful. Food is... read more

4 of 5 starsReviewed March 15, 2015
Long M
,
Kuala Lumpur, Malaysia
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140 Reviews from our TripAdvisor Community

Date | Rating
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English first
Swansea, United Kingdom
Top Contributor
51 reviews 51 reviews
29 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 25, 2015 NEW

Lovely food, a good variety and choice and everything beautifully served and cooked. Choice for vegetarians and meat and seafood eaters alike. All my very large party really enjoyed it.

Was this review helpful? Yes
Zagreb, Croatia
Senior Contributor
38 reviews 38 reviews
10 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 19, 2015

The restaurant has great food from an extensive menu . We loved the asian flavours they seemed to be able to produce , really exotic .

Was this review helpful? Yes
Frank S, General Manager at Lai Po Heen, responded to this review

Dear conrad f Thank you for your kind patronage at Lai Po Heen. We are delighted to hear such positive comments and look forward to the pleasure of welcoming you to the restaurant again. Yours sincerely Frank Stocek General Manager More 

Kuala Lumpur, Malaysia
Top Contributor
260 reviews 260 reviews
135 restaurant reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed March 15, 2015

The setting and environment of the restaurant was really excellent. Very classic look, quiet, like a private dining hall, high ceiling. Really a fine dining Chinese restaurant. The service is immaculate. Very above average standard of a hotel restaurant, and the staff were helpful. Food is very fine in terms of presentation. Comparing to other Chinese restaurant not in a... More 

Was this review helpful? Yes
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Long M Thank you for taking time to share your feedback with us on Tripadvisor. We are delighted to hear such a good comments and that you enjoyed your dining experience at Lai Po Heen. We hope to be able to serve you again soon. Yours sincerely Frank Stocek General Manager More 

Aberdeen, United Kingdom
Top Contributor
183 reviews 183 reviews
100 restaurant reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed March 11, 2015

With a table at the window (a must!) where we could see the colourful fountains below, it was a memorable evening in opulent surroundings. Beautiful food and efficient unobtrusive service from well trained staff, well what else would you expect at the Mandarin? I could talk you through the menu we had but suffice to say, all courses were delicious... More 

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear callan681 Thank you for your kind patronage at Lai Po Heen. We are pleased to note that you have enjoyed your dining experience with us and we look forward to the pleasure of seeing you back again in the future. Yours sincerely Frank Stocek General Manager More 

Malaysia
Contributor
16 reviews 16 reviews
6 restaurant reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 20, 2015

We went to Madrin oriental Chinese restaurant for lunch, we regretted we walk in We where hardly able to talk, not only the service has really dropped but to have lunch in construction side restaurant is a bit to much, when we complain to the waiters she said yes we know many people complain, maybe complain to the manager as... More 

Was this review helpful? Yes 5
Frank S, General Manager at Lai Po Heen, responded to this review

Dear roomrunner Thank you for taking time to share your feedback with us on Tripadvisor. We have taken note on your comments about the overall services extended as well as renovations which were currently on-going during your recent visit. Our sincere apologies for the unpleasant experience caused. Please rest assured that we will look into the operational hours of the... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 10, 2015

Came for lunch recently and i spotted 2 of the staff that surprised me on my birthday and it felt so amazing that they recognized me. Yeop even remembered my name. I didnt expect them to remember as my last visit was in August last year. Ordered our usual and he recommended us a one of the dimsum dish and... More 

Was this review helpful? Yes
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Juhainie Thank you for your kind patronage at Lai Po Heen during your recent visit. We are glad that you had a great dining experience and will certainly share this positive feedback with our colleagues, especially Yeop. We trust that it will further motivate them in our mission to completely delight and satisfy our guests. We look forward to... More 

Reykjavik, Iceland
Contributor
20 reviews 20 reviews
17 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 26, 2015

We didn´t try the Dim Sum but traditional Chinese cuisine ...No surprise , well done . Good Service .

Review collected in partnership with this restaurant

Was this review helpful? Yes
Frank S, General Manager at Lai Po Heen, responded to this review

Dear icecube67 Thank you for sharing your dining experience with us on Tripadvisor. We are glad that you had a pleasant experience and enjoyed the cuisine at Lai Po Heen. We look forward to the pleasure of welcoming you to the restaurant again and this time, for Dim Sum as well. Yours sincerely Frank Stocek General Manager More 

Perth, Australia
Senior Contributor
32 reviews 32 reviews
12 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 25, 2015

Had a New Years meal here while staying at the hotel, got a window seat to see all the action outside and the food and drink were amazing, mainly seafood but they did it very well.

Was this review helpful? Yes
Frank S, General Manager at Lai Po Heen, responded to this review

Dear James S Thank you for dining at Lai Po Heen. We are pleased to note that you enjoyed your experience with us and we look forward to the pleasure of welcoming you back again soon. Yours sincerely Frank Stocek General Manager More 

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
21 restaurant reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 19, 2015

We went to this restaurant after walking out of The Shang Restaurant!we had booked the Shang for a Chinese meal but after entering the restaurant we couldn't get out quick enough!the ambience and smell was disgusting. So about La Poi Heen: it was outstanding! We were welcomed very warmly and had a table facing the window with a very nice... More 

Was this review helpful? Yes
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Rubeena2000 Thank you for your kind patronage at Lai Po Heen. We are happy to read about your enjoyable dining experience and will certainly share this positive feedback with our colleagues, especially, Nur. Its always great to receive a pat on the back for a job well done :) We look forward to the pleasure of seeing you again... More 

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

We planned this little private luncheon for our families to celebrate our wedding registration day about 2 months ago. The employees at Lai Po Heen (Cheong, Wei Ling, and all the crews - so sorry I forgot all your names) have been fantastic to follow up with menu selections to fit our budget and taste buds :) We had a... More 

Review collected in partnership with this restaurant

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Geraldine W Thank you for dining at Lai Po Heen. We are glad to learn that you and your family had a great dining experience with us and will certainly share this positive feedback with our colleagues, especially Cheong and Wei Ling. We look forward to the pleasure of welcoming you again soon and congratulations on your marriage! Our... More 

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Restaurant Details

Location and Contact Information

  • Address: Mandarin Oriental, Kuala Lumpur, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur

Price and Cuisine

  • Cuisine: Chinese, Cantonese, Dim Sum

Questions & Answers

Questions? Get answers from Lai Po Heen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?