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Lai Po Heen

Mandarin Oriental, Kuala Lumpur, Malaysia
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Ranked #64 of 2,331 restaurants in Kuala Lumpur
Cuisines: Chinese, Dim Sum, Cantonese
Dining options: Breakfast/Brunch, Dinner, Reservations
33 visitor photos
Restaurant details
Dining options: Breakfast/Brunch, Dinner, Reservations
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106 reviews from our community

72% Recommend
    52
    24
    14
    9
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Kuala Lumpur, Malaysia
Top Contributor
58 reviews 58 reviews
41 restaurant reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 20, 2014 NEW

The main dining area is airy and bright, with those who manage to get a seat by the glass window will enjoy the KLCC Park view. For the dim sum which we had, the baked bbq chicken pau was good; the dough was fluffy and well made, and the filling just right. Ditto the smoked tea leaves chicken – aromatic... More

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 14, 2014

Well, for a local chinese, i will not go for this restaurant. With this price, i can get a better chinese restaurants out there with nicer food. The foreigns might enjoy this. My clients was shocked when the waiter serve the whole fish...with head. Amusing reaction but this is actually normal in Malaysia, we will finish the head which claimed... More

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Frank S, General Manager at Lai Po Heen, responded to this review

Dear xiaolam Thank you for taking time to share your feedback with us on Tripadvisor. We have taken note on your comments and regret that we are unable to meet your expectations. Please allow us to share that our prices are competitive and in line compared to the other 5-star hotels’ restaurant in the city. However, we will include your... More

Contributor
18 reviews 18 reviews
8 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 10, 2014

We were a group of 4 that ate here. We made a reservation earlier that day and they were able to accommodate us. We order the appetizer sampler, which had 4 different items on it (we could choose from a longer list) and there were one of each sampler. That was my favourite dish of the evening. I don't remember... More

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear karintjie Thank you for taking time to share your feedback with us on Tripadvisor. We are delighted to hear such good comments and that you enjoyed your dining experience. We hope to be able to serve you again soon! Yours sincerely Frank Stocek General Manager More

Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

Food was fresh, taste great and service timely. Lawrence the waiter was outstanding. He was engaging, and quick to read our guests' body language, anticipating their needs. Beef pepper was delicious. Durian pancake must be ordered if you really want to know what great durian pancake taste like!

Review collected in partnership with this restaurant

Was this review helpful? Yes 2
Frank S, General Manager at Lai Po Heen, responded to this review

Dear FancyFree007 Thank you for kind patronage at Lai Po Heen and a very positive review! We are happy to read about your enjoyable dining experience and will certainly share this positive feedback with our colleagues, especially Lawrence. We trust that it will further motivate them in our mission to completely delight and satisfy our guests. We look forward to... More

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
10 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 1, 2014

Great service and very good chinese dim sum. Go for the peking roast duck, which is one of the top selections in town. Generally very good with meat dishes. But the best thing is the service, you do feel special and get treated very well. But main thing is, the whole experience of enjoying the food with company is fantastic.... More

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Mooreyameen We are glad that you and your guests had a pleasant experience and enjoyed the Peking Duck as well as Dim Sum at Lai Po Heen. We look forward to the pleasure of seeing you again in the future. Yours sincerely Frank Stocek General Manager More

Stockholm, Sweden
Contributor
12 reviews 12 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 15, 2014

The Beijing duck was just to die for. Excellently roasted, and cut and served by the table. Beware though - that half duck really is enough for two people. Try some of their excellent starters - and at least one desert too. The staff was very attentive (perhaps a bit overwhelming for us, we're not used to that level of... More

Was this review helpful? Yes 1
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Björn E Thank you for taking time to share your feedback with us on Tripadvisor. We are glad that you had a pleasant dining experience and enjoyed the Peking Duck. We look forward to the pleasure of welcoming you to the restaurant again soon! Yours sincerely Frank Stocek General Manager More

Inverness
Contributor
18 reviews 18 reviews
5 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 6, 2014

Ate in this restaurant twice during our stay in the Mandarin Oriental. It was so good on the first night that we went back a second time. The food is superb and the service was excellent. My wife has a gluten intolerance and they catered for her superbly. Cannot rate them too highly

Was this review helpful? Yes 2
Frank S, General Manager at Lai Po Heen, responded to this review

Dear PLP49 Thank you for dining at Lai Po Heen. We are delighted to hear such good comments about your dining experience and we look forward to the pleasure of welcoming you again in the future. Yours sincerely Frank Stocek General Manager More

Kuala Lumpur, Malaysia
Top Contributor
73 reviews 73 reviews
34 restaurant reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed May 28, 2014

Six of us dined here last week. The setting is very elegant, and the staff are attentive, however the "Peking Duck" which was prepared by the staff was miserable, poor presentation, contents of the pancake too small & just wasn't tasty. The rest of the meal was average at best. I would not recommend or return.

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Frank S, General Manager at Lai Po Heen, responded to this review

Dear fizzysoup Thank you for taking time to share your feedback with us on Tripadvisor. We have taken note on your comments about the food quality customer service extended during your recent visit. Our sincere apologies for the unpleasant experience caused. We have highlighted this matter to our Executive Chef and improvements have been initiated to ensure there are no... More

1 review
5 of 5 stars Reviewed May 23, 2014 via mobile

Good service, good food. Can eat comfortably in the calm environment. The food is made perfectly. The butter prawn is enriched with the oat flavor, which is perfect.

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Frank S, General Manager at Lai Po Heen, responded to this review

Dear Hafidz_123456 Thank you for your generous comment. We are pleased to note that you enjoyed your experience with us at Lai Po Heen and we look forward to the pleasure of welcoming you back again in the future. Yours sincerely Frank Stocek General Manager More

Kuala Lumpur, Malaysia
Senior Contributor
43 reviews 43 reviews
31 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 7, 2014

Ambience was good and service was great. The food was immaculate. Ordered the the full Peking Duck. They would cut out the meat and skin for the rolls and the remaining they cook it with noodles and it tasted really good. Had some herbal soup as well and tasted just like how my Grandma made them, homely and tasted great.... More

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Frank S, General Manager at Lai Po Heen, responded to this review

Dear St3pK4ur Thank you for kind patronage at Lai Po Heen and a very positive review! We are happy to read about your enjoyable dining experience and will certainly share this positive feedback with our chefs and colleagues. We look forward to the pleasure of seeing you again in the future. Yours sincerely Frank Stocek General Manager More

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