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Rakuzen

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Plaza Damas, Kuala Lumpur, Malaysia
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TripAdvisor Reviewer Highlights

Read all 62 reviews
Visitor rating
  • 16
    Excellent
  • 27
    Very good
  • 9
    Average
  • 5
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Rakuzen publika

after 8 yrs since last rakuzen tasting (plaza damas), I was having a bit of high expectations. Rakuzen today is too commercialise feel. Gone are those days when the Japanese chef himself lead the greetings. Staffs are still lack of training (friday) to handle large and busy crowds. Food quality... read more

3 of 5 starsReviewed March 14, 2015
shen5
,
Kuala Lumpur
via mobile
Good for:
  • Reservations
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62 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Kuala Lumpur
Senior Contributor
33 reviews 33 reviews
27 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

after 8 yrs since last rakuzen tasting (plaza damas), I was having a bit of high expectations. Rakuzen today is too commercialise feel. Gone are those days when the Japanese chef himself lead the greetings. Staffs are still lack of training (friday) to handle large and busy crowds. Food quality can be improved. Food portions must be careful. For example,... More 

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malaysia
Senior Contributor
22 reviews 22 reviews
7 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 8, 2015

we walked in without previous booking and place was full. although waiter told us it will take around 15 minutes, about 5 minutes later we were seated. food came pretty quick and quality was good. price was reasonable

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Petaling Jaya, Selangor, Malaysia
Contributor
12 reviews 12 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 8, 2015

love the food at Rakuzen, and love the service. Excellent service by the staffs, especially Reyton, Wendy. very attentive. food is excellent, priced reasonably. :) highly recommended

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 4, 2015

Kindly do something about your quality control. Your sushi chef cuts tiny slivers of fish and passes it off as a piece of sashimi. I have never seen sashimi cut in such a manner before. We have complained to the outlet many times but nothing is done about it.

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1 review
1 of 5 stars Reviewed May 6, 2014

Rakuzen DPC's sushi counter was showing water stains and dirty counter/display joints from water condensation outside of the refrigerated sushi display. There were ants crawling on the counter and insects flying around. The water condensation inside the sushi display rung alarm bells to food hygiene standards especially when raw fish were involved. In addition a couple of the sushi &... More 

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Kuala lumpur
Top Contributor
52 reviews 52 reviews
16 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 20, 2014

We wanted a private room for 10. The room was comfortable, spacious and the food was adequately portioned. Good value for informal gatherings

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edinburgh
Top Contributor
103 reviews 103 reviews
87 restaurant reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 2, 2014

Been here a few times. Food is consistently good. Had the rainbow rolls, some Cali rolls, eel, tofu- all really good. Excellent choice of deserts too. Highly recommended!

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Kuala Lumpur, Malaysia
Top Contributor
85 reviews 85 reviews
29 restaurant reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 29, 2014

Went to Rakuzen G Tower Kuala Lumpur after bit been there for a year. Excellent food and good service highly recommended

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Melaka, Malaysia
Contributor
20 reviews 20 reviews
16 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 16, 2014

had dinner here tonight but what makes a patron more pissed off is non available items on the menu. If the server actually told us what was available and not available on the menu it would have been a good night. We tried to order some of the rolls they have but they say they are out of avocado. ok... More 

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Doha, Qatar
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
4 of 5 stars Reviewed January 5, 2014

We went to Rakuzen at Publika in Solaris Dutamas. Service was fast and efficient for 6 of us. No complaints on the food. Had several sets of maki and lunch sets. Pleasant experience. Would definitely return to this place!

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Restaurant Details

Location and Contact Information

  • Address: Plaza Damas, Kuala Lumpur, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?