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El Pancho

1-10-1 Shinsaibashisuji Chuo-ku | 8F Shinsaibashi Tower Bldg., Osaka, Osaka Prefecture 542-0085, Japan
+81 6-6241-0588
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Ranked #1,220 of 7,241 restaurants in Osaka
Cuisines: Mexican
Most recent review
- Dec 2, 2013
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12 reviews from our community

66% Recommend
    3
    5
    1
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Osaka
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 2, 2013

The restaurant is always packed and you'll not get a table at the weekend if you haven't booked in advance. That is probably the reason they don't feel the need to bother with customer service. If you are foreign, you'll often find yourself shoved in a squashed area furthest from the staff with other foriegners which feels a bit, well,... More

Was this review helpful? Yes 1
Washington, DC
Contributor
18 reviews 18 reviews
9 restaurant reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 25, 2013

I consider myself able to get good service out of any place. In general, I ignore tripadvisor reviews that focus on service. But I have to write about this restaurant. I have never seen servers less attentive to customers than here. And I eat out - a lot. There were two for the entire restaurant and they only cared about... More

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Osaka-shi, Osaka, Japan
Contributor
13 reviews 13 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 3, 2013

Ok place for a quick Mexican fix but don,t expect to much! the atmosphere is great and take a marker and write on the wall! the staff can be a little slow on service if it is busy all in all its Ok! by me!

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Kyoto, Japan
Top Contributor
79 reviews 79 reviews
10 restaurant reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 17, 2013

While this place is a favorite amongst foreigners living in Japan as the food is good, the price decent and the atmosphere rocks, the staff can be quite rude when it comes to paying. They demand that the payment for everyone would be given together instead of each person paying for their meals separately as is often welcome everywhere else... More

Was this review helpful? Yes 1
Bellingham, Washington
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 28, 2012

Saw the reviews and thought it would be great to check it out, but ended up leaving hungry, and costs were a bit high for such a small portion, the guy singing with his guitar isn't even Mexican, he's just a white guy singing American music. Very disappointing, only reason a person should really go there is for the drinks,... More

Was this review helpful? Yes 1
Tokushima, Japan
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 28, 2012

Went here last month, they made 3 of us sit at a table that was barely big enough for 2 people. The food portion size was a joke, like a tiny spot of food on a plate, only 3 tortilla chips in the so called tortilla chip basket on the table with some horrible stuff that was supposed to be... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2012 via mobile

I have been coming to this dark little oasis for about three years. Shredded pork soft tacos and a frozen margarita. They rarely disappoint. Happy hour from noon to five, so I usually pay about 1,000 yen. If your drink isn't strong enough, they gladly fix it, when you ask politely. Nice wait staff and classic Mariachi music.

Was this review helpful? Yes 1
Tokyo
Contributor
14 reviews 14 reviews
3 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 22, 2012 via mobile

This is a small and funky little place (make reservations if going at night). A bit of an institution in Shinsaibashi. I liked how they included Kabocha pumpkin with my meal alongside the more standard fare (beans, guacamole, tomatoes, etc.). Mexican food is generally priced quite a bit higher in Japan than other parts of the world, but we found... More

Was this review helpful? Yes 2
Tralee
Senior Contributor
31 reviews 31 reviews
8 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 29, 2011

Really good restauraunt for an out of towner coming into the big city looking for a little civilisation. Very hard to fault almost anything about it, service, location, food, atmosphere and cocktails with legs. Theres also live music and a cool cave-like feel to the place. The only downside is that becaue of its location, it's on the expensive side... More

Was this review helpful? Yes 1
Mississauga, Canada
Senior Contributor
31 reviews 31 reviews
5 restaurant reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 4, 2011

I first discovered El Pancho in 2004 and have been visiting ever since, and I have made a dozen visits so far. Never have I been disappointed with food or service. This was my first visit in many years and I'm glad to see not a thing has changed, even right down to the great (and long) happy hour. You... More

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