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Jin Sha (Four Seasons Hotel Hangzhou at West Lake)

Certificate of Excellence
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Four Seasons Hotel Hangzhou at West Lake, No.5 Lingyin Road, Xihu District, Hangzhou, China
0571-88298888
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Dining options: Dinner, Lunch, Breakfast, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 84 reviews
Visitor rating
  • 64
    Excellent
  • 11
    Very good
  • 8
    Average
  • 0
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    5 of 5 stars
Delicious Dinner

Although can be on the pricey side, the quality of the food and the service is truly exceptional. Coming here, the star of the show is the pork pyramid, it's the must order item on the menu.

5 of 5 starsReviewed 1 week ago
Stephanie C
,
Sunnyvale, California
via mobile
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84 Reviews from our TripAdvisor Community

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Sunnyvale, California
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Although can be on the pricey side, the quality of the food and the service is truly exceptional. Coming here, the star of the show is the pork pyramid, it's the must order item on the menu.

Helpful?
Thank Stephanie C
Shanghai, China
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The jumbo wasabi mayo shrimps are to die for! The beef ribs take a while but they are so worth it and so is the fish. Great wine list and if you are not sure the sommelier is on hand to help and the service is first class. One of the best Chinese meals we have ever had!

Helpful?
Thank Grant L
Hong Kong Region, China
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 2, 2016

Jinsha is best Chinese restaurant in the Hangzhou , I was invited by my friends, we ordered the conch in rice wine ,hair crab, soya noodle with leek and dried shrimp, It was amazing, I thought the food was delicious, the service was excellent, attentive and knowledgeable, our tea flowed endlessly with each sip tasting as good as the lastl,... More 

Helpful?
Thank jeanlue m
Kota Kinabalu, Malaysia
Level Contributor
40 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

It sure is one of the best Chinese restaurant in Hangzhou, therefore don't expect it to be cheap which is fair. Take a walk & visit its Chinese garden, a rare thing for a city hotel to help digest your meal. The garden is really cool. Perhaps spring may be even nicer when flowers blossom.

Helpful?
Thank Terry C
Auburn Hills, Michigan
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 7, 2015 via mobile

Located at one of the best hotels in China, this is a great place for a special occasion. The menu has some of the best Chinese food I have tried. The service is first class and the setting overseeing a pond is surreal. I just realized it is #1 in Hangzhou and I am mot surprised at all. Find a... More 

Helpful?
Thank Jose D
Dubai, United Arab Emirates
Level Contributor
12 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 5, 2015

Best romantic restaurant in Hangzhou and among the best I have seen in China. Excellent service, décor, and food.

Helpful?
Thank jabirfw
London, United Kingdom
Level Contributor
96 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed November 11, 2015

I visited there with two other friends without bookings on Sunday evening. Right after its opening (5:30pm) we went in and asked if we can get a table. Obviously we were lucky to get one as it soon turned out to be completely full. We needed to get a train back to Shanghai so wanted to finish our dinner in... More 

Helpful?
Thank natsumin
Singapore
Level Contributor
584 reviews
286 restaurant reviews
common_n_restaurant_reviews_1bd8 210 helpful votes
5 of 5 stars Reviewed November 9, 2015

This is the Chinese restaurant inside four seasons hotel. The minute one gets here its already fantastic because one can look over this artificial lake and waterfall with geese in the pond and the scenery with the pond etc was wonderful Prices on the menu were generally very expensive. It was hairy crab season when we came so we could... More 

Helpful?
Thank youke_worldwide
Singapore
Level Contributor
584 reviews
286 restaurant reviews
common_n_restaurant_reviews_1bd8 210 helpful votes
5 of 5 stars Reviewed November 9, 2015

This is the Chinese restaurant inside four seasons hotel. The minute one gets here its already fantastic because one can look over this artificial lake and waterfall with geese in the pond and the scenery with the pond etc was wonderful Prices on the menu were generally very expensive. It was hairy crab season when we came so we could... More 

Helpful?
Thank youke_worldwide
Mumbai (Bombay), India
Level Contributor
16 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 28, 2015 via mobile

Good place and quality of food was great.amazing back drop if u seated outside. Weekends r pretty busy so ideal to get a reservation in advance.Staff was friendly and helpful.

Helpful?
Thank vishalshivnani

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Restaurant Details

Location and Contact Information

  • Address: Four Seasons Hotel Hangzhou at West Lake, No.5 Lingyin Road, Xihu District, Hangzhou, China
  • Location: Asia  >  China  >  Zhejiang  >  Hangzhou
  • Phone Number: 0571-88298888

Price and Cuisine

  • Cuisine: Chinese, Asian

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jin Sha (Four Seasons Hotel Hangzhou at West Lake) and other visitors
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Questions? Get answers from Jin Sha (Four Seasons Hotel Hangzhou at West Lake) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?