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Haidilao Hot Pot City (Jiefang Road)

#2 of 1,615 Restaurants in Xi'an
Certificate of Excellence
Chinese Hotpot
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JieFang Road 63, DongXin Street MinLe XinDuHui 4 Floor, Xi'an, China
029-87390099,029-87390088
Today
12:00 am - 12:00 am
Closed now
See all hours
Hours:
Sun - Sat 12:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 53 reviews
Visitor rating
  • 37
    Excellent
  • 15
    Very good
  • 0
    Average
  • 1
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
As promised by earlier reviewers

We went based on other reviewers recommendations. It was extremely good. Both food and service. We were lucky to get English speaking waitress, thanks Chris, who was very helpful, but do not expect them to understand English, this is where the locals go to eat. Remember "bu la" if you do not want... read more

4 of 5 starsReviewed April 17, 2015
Cansfield R
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53 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • Korean first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2015

We went based on other reviewers recommendations. It was extremely good. Both food and service. We were lucky to get English speaking waitress, thanks Chris, who was very helpful, but do not expect them to understand English, this is where the locals go to eat. Remember "bu la" if you do not want it too spicey.

Was this review helpful? Yes 1
Honolulu, Hawaii
Top Contributor
64 reviews 64 reviews
18 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 14, 2015

The restaurant is located on the fourth floor of a mall complex, there is an elevator just inside the first floor entrance to what we think was a supermarket. Menus are on iPads in English and with pictures, you can choose the broth, the meats, the vegetables, and other fixings. There is also a sauce bar with many different ingredients... More 

Was this review helpful? Yes 2
Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2015

I suggest anyone who comes to Xi'an to come here, at least one time. The food is fabulous, but more importantly the service is quality. Our waiter went to any length to make us happy and even after he would not receive a tip. Hope to come again!!

Was this review helpful? Yes 2
Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2015

the food is fresh and nice, price is normal with very good service. all the staffs always show smiling face. there is playroom that you can keep your children and parent can enjoy food freely.

Was this review helpful? Yes
Top Contributor
64 reviews 64 reviews
28 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 16, 2014

This restaurant is on the fourth floor of a mall. It was somewhat difficult to find. We are glad we eventually found it! We had great service from a waitress with good English. We had no idea what to order and she helped us. She stayed with us the whole meal and helped us cook and know what sauces to... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 15, 2014 via mobile

I think all people in xian know this hotpot place cause it is famous for its service there. As a local I think the taste in haidilao can not compare to Malashangxi. Actually the taste is common, nothing special than the other hotpot places on the street. I went there cause I like the service and haidilao is the restaurant... More 

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Xi'an, China
Senior Contributor
21 reviews 21 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2014

i went here with my roommates, the price is a little high compared with other restaurants, but it is worth it. the service here is extremely good, they offer you bags for your phone and and cloth to map your glassses. when you washed your hand they have waitress to offer you a piece of paper. they even have someone... More 

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2014

This was by far the best meal we had in Xi'an. In a very modern set up where you can order your ingredients using an Ipad with pictures and the handy option of ordering half serves. The produce was fresh and the atmosphere of the restaurant was boosted by the occasional noodle dancing waiters. The service was exceptional. Highly reccomended

Was this review helpful? Yes 1
Xi'an
Senior Contributor
36 reviews 36 reviews
12 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 11, 2014

I've been to Haidilao on several occasions and I am never disappointed! The food is always of good quality, but I go for the service. The staff are nothing short of amazing! So attentive without being annoying or overbearing. A must if you're in Xi'an.

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Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
3 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 11, 2014

I've been to this restaurant the second time in less than four days. The food is fresh, excellent and delicious. It's really far from what I expected and I'm a hot pot lover. I'll definitely visit any hot pot restaurants in any places I'm visiting. This restaurant is not only the top in my list, but the best I have... More 

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Restaurant Details

Location and Contact Information

  • Address: JieFang Road 63, DongXin Street MinLe XinDuHui 4 Floor, Xi'an, China
  • Location: Asia  >  China  >  Shaanxi  >  Xi'an
  • Phone Number: 029-87390099,029-87390088

Price and Cuisine

  • Cuisine: Chinese Hotpot
Open Hours
Sunday
12:00 am - 12:00 am
Monday
12:00 am - 12:00 am
Tuesday
12:00 am - 12:00 am
Wednesday
12:00 am - 12:00 am
Thursday
12:00 am - 12:00 am
Friday
12:00 am - 12:00 am
Saturday
12:00 am - 12:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Haidilao Hot Pot City (Jiefang Road) and other visitors
2 questions
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Questions? Get answers from Haidilao Hot Pot City (Jiefang Road) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?