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All 996 Makati Restaurants

Hard Rock Cafe Makati

Levels 3 & 4, Glorietta III | Ayala Center, Makati, Luzon, Philippines
+63-2-893-4661
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Ranked #87 of 996 Restaurants in Makati
Hours:
Sun - Thu 11:30 am - 1:00 am
Fri - Sat 11:30 am - 2:00 am
Cuisines: International
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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177 reviews from our community

Visitor rating
    46
    71
    40
    17
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Malaga, Spain
Top Contributor
63 reviews 63 reviews
28 restaurant reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed January 18, 2015

You will need steel teeth to chew a steak ! It was fatty and tough. Expensive and really poor quality. I paid the bill and left after they replaced the steak and just brought another tough steak

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Good day to you. Thank you very much for taking time to give us a review. I want to sincerely apologize for the unpleasant experience you had at our restaurant . Providing our guests with high quality food is one of our highest priorities. I am very sorry that your Steak did not live up to the level of quality... More 

Kerry
2 reviews
3 of 5 stars Reviewed January 11, 2015

Very disappointed with the food, I had the smokehouse duo combo and chose ribs and chicken neither of which ever saw a smoke house. My colleague had what looked like a very disappointing burger..and since when is a hot fudge Sunday supposed to be cold... Over priced, service was awful and very annoying waiters..Don't waste your money..stay away

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

I want to sincerely apologize for the unpleasant experience you had in our cafe. Thank you for comment and for letting us know, your feedback is extremely important and will help us correct the situation that allowed that kind of service and your food to be served that was not up to our standards. Kindly be assured that our chef... More 

Auckland, New Zealand
Contributor
18 reviews 18 reviews
9 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2015

Great food, had the Rib Eye which I highly recommend. Service was good or maybe even a little to good. They just wouldn't leave us alone, it was hard to relax as we where constantly having to fend off the staff. They brought out the cheque before we finished eating, even though we where planning a big night, It was... More 

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Hi! It is great to hear that you enjoyed your Rib Eye Steak. We are very sorry that your uncomfortable during your visit in our cafe. We have already talked to our staff regarding this matter. Kindly be assured that the next time you visit us, you can have a relaxing and enjoyable time. Thank you for your thoughtful feedback... More 

Waterloo, Belgium
Top Contributor
180 reviews 180 reviews
76 restaurant reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 6, 2015

I took a taxi all the way from the Manila-Ermita (about 8 km north of Makati) and back to see the HRC of Manila. A nice place, but .... It was somewhat disappointing that there was not one single person (besides the waiters) in the entire Cafe around 4.30 PM. Hence, I checked the menu, which was fairly standard for... More 

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Thank you for your comment and for letting us know about your experience at our restaurant . We are very sorry that we did not meet your expectations. Your thoughtful feedback will help us improve our services. We want you to know that we value your comments. Again thank you for taking time to give us a review and we... More 

Contributor
11 reviews 11 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2014

the usual excellent food and drinks served by friendly and helpful staff. need to reserve on busy evening and weekends

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Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Happy New Year! Its nice to hear positive comments from our guests at the start of the year. We ate glad that you enjoyed your stay in our cafe. Your comments and invaluable inputs inspires us to do better in giving our guests a one rockn' experoence. Thank you and we hope you visit us again. More 

Palembang, Indonesia
Top Contributor
102 reviews 102 reviews
32 restaurant reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed December 22, 2014

I find this place quiet difficult......not most of people in Makati well known about this HRC (?)...the merchendise ok...the quality better than HRC Ho Chi Minh..(even all the HRC has standarize for everything)..the food good enough...

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Thank you for your comment. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valuable customers. Again thank you very much for your review and we hope to serve you again More 

Contributor
13 reviews 13 reviews
5 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 18, 2014

food was good quality as HRC always has. At this café in particular good live music which seems to be nightly. shopping and lots of hotels walking distance close by.

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Hello Chris! We are glad that you enjoyed your visit in our cafe and our live music. Thank you very much for sharing with us your experience. Your valuable comment helps us to strive more to give our guest a quality service and a one rockin' experience. We hope you visit us again. More 

Västerås
Contributor
12 reviews 12 reviews
4 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 17, 2014

A bit disappointed at my experience here. Since I like hard rock and been to 2-30 places all over the world this comes among the lower grade ones I've been to. As a collector of their glasses I'm very disappointed since their hurricane glass where out of stock. About the food: I had a hickory burger, tropical rock and a... More 

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Good day to you! It is good to hear that you love the Hard Rock Cafe Brand and that you are a loyal patron. At the same time we felt sad about your unpleasant experience in our cafe. We are very sorry that we did not meet your expectations, your feedback is extremely important and will help us correct the... More 

Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 11, 2014

After all the memorabilia tripping, there's nothing much to say about this place. Even if this is in the CBD, you don't get value for your money! We had the nachos, but you have to pay additional for beef/chicken/pulled pork! And the base price is already pretty steep :-( Average taste , not making us even slightly curious about other... More 

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

We are very sorry to hear about your unpleasant experience in our cafe. We do appreciate all the comments and concerns that we received from our guests since they give us invaluable input to further improve our quality of service. Rest assured that we will have our sound system at the mezzanine area checked by our technicians. Once again, please... More 

Singapore, Singapore
Top Contributor
84 reviews 84 reviews
27 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 9, 2014

The two bands we heard was really good. The mud cake and cheesecake were good as well. Would like my long island tea to have a little bit more kick to it. Overall enjoy our visit.

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Hi! Good to hear from you, we are glad that you enjoyed the band and your desserts during your visit in our cafe. Thank you for telling us about your long island iced tea, will make sure the next time you visit us, your drink will be up to what you have come to expect from us. Your comments will... More 

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Additional Information about Hard Rock Cafe Makati

Address: Levels 3 & 4, Glorietta III | Ayala Center, Makati, Luzon, Philippines
Phone Number: +63-2-893-4661
Location: Asia  >  Philippines  >  Luzon  >  Metro Manila  >  Makati
Open Hours:
Sunday 11:30 am - 1:00 am
Monday 11:30 am - 1:00 am
Tuesday 11:30 am - 1:00 am
Wednesday 11:30 am - 1:00 am
Thursday 11:30 am - 1:00 am
Friday 11:30 am - 2:00 am
Saturday 11:30 am - 2:00 am
Cuisine: International

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