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Hard Rock Cafe Makati

International
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Levels 3 & 4, Glorietta III | Ayala Center, Makati, Luzon, Philippines
+63-2-893-4661
Website
Today
11:30 am - 1:00 am
Closed now
See all hours
Hours:
Sun - Thu 11:30 am - 1:00 am
Fri - Sat 11:30 am - 2:00 am
Dining options: Breakfast/Brunch, Reservations, Late Night
Good for:
Breakfast/Brunch
Reservations
Late Night

TripAdvisor Reviewer Highlights

Read all 183 reviews
Visitor rating
  • 47
    Excellent
  • 75
    Very good
  • 41
    Average
  • 17
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Wooooow

I am in manila and i was hungry i thought in many restaurants and I saw the big sign of Hard Rock in Makati. It was a great experience. 👍👍

5 of 5 starsReviewed February 25, 2015
Abduallhali
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
Add Photo Write a Review

183 Reviews from our TripAdvisor Community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015 NEW

I am in manila and i was hungry i thought in many restaurants and I saw the big sign of Hard Rock in Makati. It was a great experience. 👍👍

Was this review helpful? Yes
Top Contributor
84 reviews 84 reviews
42 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 18, 2015

After dinner we drop by at hard rock to have beers. They have live band and they performed very well. Entrance charge you around 300 pesos which includes one drinks of your choice. Service is great. American and Romanian colleagues liked the place and the band music.

Was this review helpful? Yes
Brisbane, Australia
Top Contributor
69 reviews 69 reviews
26 restaurant reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed February 3, 2015

It is just not what it used to be. Their food was a hit and miss. Staff were nice. Lunch is good for kids but not dinner as the place can get very loud, of course, it's Hard Rock.

Was this review helpful? Yes 2
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Thank you for your comment. This type of thoughtful feedback is extremely helpful and important to us to further improve our services to our guests. We are very sorry that we did not meet your expectations with regards to our food. Our Chef have already taken steps to ensure the quality of food will be according to our standard.Again, thank... More 

Orem, Utah
Top Contributor
141 reviews 141 reviews
61 restaurant reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 3, 2015

We've been here before and have always been happy with the food and service so we went back again. This time the food and service were still good BUT, they had a private birthday party going on in the restaurant. Must have been at least 100 people attending. There was a MC involved and he was extremely. Even though we... More 

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Dear Mr. Dale, Thank you very much for your patronage and for this valuable information that you have shared with us. We apologize for the unpleasant experience you had in our cafe during your last visit. Our Operation Manager have already look into this matter,kindly be assured that we have taken necessary actions to ensure that incidences such as this... More 

Malaga, Spain
Top Contributor
63 reviews 63 reviews
28 restaurant reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed January 18, 2015

You will need steel teeth to chew a steak ! It was fatty and tough. Expensive and really poor quality. I paid the bill and left after they replaced the steak and just brought another tough steak

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Good day to you. Thank you very much for taking time to give us a review. I want to sincerely apologize for the unpleasant experience you had at our restaurant . Providing our guests with high quality food is one of our highest priorities. I am very sorry that your Steak did not live up to the level of quality... More 

Kerry
2 reviews
3 of 5 stars Reviewed January 11, 2015

Very disappointed with the food, I had the smokehouse duo combo and chose ribs and chicken neither of which ever saw a smoke house. My colleague had what looked like a very disappointing burger..and since when is a hot fudge Sunday supposed to be cold... Over priced, service was awful and very annoying waiters..Don't waste your money..stay away

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

I want to sincerely apologize for the unpleasant experience you had in our cafe. Thank you for comment and for letting us know, your feedback is extremely important and will help us correct the situation that allowed that kind of service and your food to be served that was not up to our standards. Kindly be assured that our chef... More 

Auckland, New Zealand
Contributor
19 reviews 19 reviews
10 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2015

Great food, had the Rib Eye which I highly recommend. Service was good or maybe even a little to good. They just wouldn't leave us alone, it was hard to relax as we where constantly having to fend off the staff. They brought out the cheque before we finished eating, even though we where planning a big night, It was... More 

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Hi! It is great to hear that you enjoyed your Rib Eye Steak. We are very sorry that your uncomfortable during your visit in our cafe. We have already talked to our staff regarding this matter. Kindly be assured that the next time you visit us, you can have a relaxing and enjoyable time. Thank you for your thoughtful feedback... More 

Waterloo, Belgium
Top Contributor
185 reviews 185 reviews
78 restaurant reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed January 6, 2015

I took a taxi all the way from the Manila-Ermita (about 8 km north of Makati) and back to see the HRC of Manila. A nice place, but .... It was somewhat disappointing that there was not one single person (besides the waiters) in the entire Cafe around 4.30 PM. Hence, I checked the menu, which was fairly standard for... More 

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Thank you for your comment and for letting us know about your experience at our restaurant . We are very sorry that we did not meet your expectations. Your thoughtful feedback will help us improve our services. We want you to know that we value your comments. Again thank you for taking time to give us a review and we... More 

Contributor
11 reviews 11 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2014

the usual excellent food and drinks served by friendly and helpful staff. need to reserve on busy evening and weekends

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Happy New Year! Its nice to hear positive comments from our guests at the start of the year. We ate glad that you enjoyed your stay in our cafe. Your comments and invaluable inputs inspires us to do better in giving our guests a one rockn' experoence. Thank you and we hope you visit us again. More 

Palembang, Indonesia
Top Contributor
104 reviews 104 reviews
32 restaurant reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed December 22, 2014

I find this place quiet difficult......not most of people in Makati well known about this HRC (?)...the merchendise ok...the quality better than HRC Ho Chi Minh..(even all the HRC has standarize for everything)..the food good enough...

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Thank you for your comment. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valuable customers. Again thank you very much for your review and we hope to serve you again More 

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Restaurant Details

Location and Contact Information

  • Address: Levels 3 & 4, Glorietta III | Ayala Center, Makati, Luzon, Philippines
  • Location: Asia  >  Philippines  >  Luzon  >  Metro Manila  >  Makati
  • Phone Number: +63-2-893-4661

Price and Cuisine

  • Cuisine: International
Open Hours
Sunday
11:30 am - 1:00 am
Monday
11:30 am - 1:00 am
Tuesday
11:30 am - 1:00 am
Wednesday
11:30 am - 1:00 am
Thursday
11:30 am - 1:00 am
Friday
11:30 am - 2:00 am
Saturday
11:30 am - 2:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe Makati and other visitors
1 question
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Manila, Philippines

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Questions? Get answers from Hard Rock Cafe Makati staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?