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Hard Rock Cafe Makati

International
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Levels 3 & 4, Glorietta III | Ayala Center, Makati, Luzon, Philippines
+63-2-893-4661
Website
Today
11:30 am - 1:00 am
Closed now
See all hours
Hours:
Sun - Thu 11:30 am - 1:00 am
Fri - Sat 11:30 am - 2:00 am

TripAdvisor Reviewer Highlights

Read all 187 reviews
Visitor rating
  • 48
    Excellent
  • 78
    Very good
  • 41
    Average
  • 17
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Cool night out with excellent food

Having been to may Hard Rock Cafes around the world this one is ranking for me in the top 10 Service and food is outstanding like in all Hard Rock Cafes What I like special in Manila Hard Rock Café is having a separation between the bar and the entertainment area where the band is playing Good... read more

5 of 5 starsReviewed March 17, 2015
Jurgen G
,
Philippines
Good for:
  • Breakfast/Brunch
  • Reservations
  • Late Night
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187 Reviews from our TripAdvisor Community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
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  • Any
English first
Philippines
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Having been to may Hard Rock Cafes around the world this one is ranking for me in the top 10 Service and food is outstanding like in all Hard Rock Cafes What I like special in Manila Hard Rock Café is having a separation between the bar and the entertainment area where the band is playing Good place to have... More 

Was this review helpful? Yes 1
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

It's wonderful to receive positive comments such as yours. This inspire us to do more and provide our guests with an exceptional dining experience. We are glad you enjoyed your your food & your stay in our cafe. Thank you for your patronage and we hope to see you again. More 

Sydney
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

Just has all of the usual hard rock cafe vibes. Its in a great location as well. Cheap drinks options and good food options.

Was this review helpful? Yes 1
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

It is always a thrill to get comment, particularly when it is as positive as your experience was. We strive every day to ensure our guests have a wonderful meal and a marvelous time at our restaurant and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us.... More 

Senior Contributor
27 reviews 27 reviews
10 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 13, 2015

Love the food and atmosphere of HRCs and loved this one too. I expected in Manila that it might be a bit cheaper, but was same price as Sydney and the Gold coast in Queensland. The restaurant is in a shopping mall, on the 3rd floor, but directions easily obtained from friendly locals in shops. Got the obligatory T shirt... More 

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Thank you very much for visiting us! We are glad that you had a great night in our cafe. Please visit us again. Again thank you for taking time to give us a comment. More 

Vientiane, Laos
Contributor
11 reviews 11 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2015

As usual for HRC, great friendly staff, suprisingly good food and some crazy margaritas, with some very good musicians showcasing thier talents.

Was this review helpful? Yes 2
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

We are happy to hear that you enjoyed our food & margarita. Thank you so much for visiting us and for taking time to give us a nice comment. We hope to see you again. Keep rockin'! More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 25, 2015

I am in manila and i was hungry i thought in many restaurants and I saw the big sign of Hard Rock in Makati. It was a great experience. 👍👍

Was this review helpful? Yes 1
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Thank you for sharing your wonderful experience with us. This positive comments means a lot to me and my staff. We always strive hard to give our guests quality service and deliver to you a one rockin' experience. We hope to see again. More 

Top Contributor
84 reviews 84 reviews
42 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 18, 2015

After dinner we drop by at hard rock to have beers. They have live band and they performed very well. Entrance charge you around 300 pesos which includes one drinks of your choice. Service is great. American and Romanian colleagues liked the place and the band music.

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Thank you for your comment. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valuable customers. It is extremely encouraging for someone to tell us this wonderful experience you had in our cafe. Thank you again for your kind comments and patronage. We look forward to... More 

Brisbane, Australia
Top Contributor
69 reviews 69 reviews
26 restaurant reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed February 3, 2015

It is just not what it used to be. Their food was a hit and miss. Staff were nice. Lunch is good for kids but not dinner as the place can get very loud, of course, it's Hard Rock.

Was this review helpful? Yes 2
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Thank you for your comment. This type of thoughtful feedback is extremely helpful and important to us to further improve our services to our guests. We are very sorry that we did not meet your expectations with regards to our food. Our Chef have already taken steps to ensure the quality of food will be according to our standard.Again, thank... More 

Orem, Utah
Top Contributor
144 reviews 144 reviews
62 restaurant reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed February 3, 2015

We've been here before and have always been happy with the food and service so we went back again. This time the food and service were still good BUT, they had a private birthday party going on in the restaurant. Must have been at least 100 people attending. There was a MC involved and he was extremely. Even though we... More 

Was this review helpful? Yes
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Dear Mr. Dale, Thank you very much for your patronage and for this valuable information that you have shared with us. We apologize for the unpleasant experience you had in our cafe during your last visit. Our Operation Manager have already look into this matter,kindly be assured that we have taken necessary actions to ensure that incidences such as this... More 

Malaga, Spain
Top Contributor
63 reviews 63 reviews
28 restaurant reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed January 18, 2015

You will need steel teeth to chew a steak ! It was fatty and tough. Expensive and really poor quality. I paid the bill and left after they replaced the steak and just brought another tough steak

Was this review helpful? Yes 1
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

Good day to you. Thank you very much for taking time to give us a review. I want to sincerely apologize for the unpleasant experience you had at our restaurant . Providing our guests with high quality food is one of our highest priorities. I am very sorry that your Steak did not live up to the level of quality... More 

Kerry
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 11, 2015

Very disappointed with the food, I had the smokehouse duo combo and chose ribs and chicken neither of which ever saw a smoke house. My colleague had what looked like a very disappointing burger..and since when is a hot fudge Sunday supposed to be cold... Over priced, service was awful and very annoying waiters..Don't waste your money..stay away

Was this review helpful? Yes 1
Mean M, Manager at Hard Rock Cafe Makati, responded to this review

I want to sincerely apologize for the unpleasant experience you had in our cafe. Thank you for comment and for letting us know, your feedback is extremely important and will help us correct the situation that allowed that kind of service and your food to be served that was not up to our standards. Kindly be assured that our chef... More 

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Restaurant Details

Location and Contact Information

  • Address: Levels 3 & 4, Glorietta III | Ayala Center, Makati, Luzon, Philippines
  • Location: Asia  >  Philippines  >  Luzon  >  Metro Manila  >  Makati
  • Phone Number: +63-2-893-4661

Price and Cuisine

  • Cuisine: International
Open Hours
Sunday
11:30 am - 1:00 am
Monday
11:30 am - 1:00 am
Tuesday
11:30 am - 1:00 am
Wednesday
11:30 am - 1:00 am
Thursday
11:30 am - 1:00 am
Friday
11:30 am - 2:00 am
Saturday
11:30 am - 2:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe Makati and other visitors
2 questions
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Questions? Get answers from Hard Rock Cafe Makati staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?