We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Serena

$$$
International
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Tokko | Hotel Nikkko Narita Shinkan 1F, Narita 286-0106, Chiba Prefecture
+81 476-32-0015
Website
Add hours for Serena and help diners know when to go.
+ Add hours
Dining options: Breakfast, Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 117 reviews
Visitor rating
  • 28
    Excellent
  • 62
    Very good
  • 17
    Average
  • 5
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Amazing Buffet

We were here on a unintended layover thanks to American Airlines. We had vouchers for Dinner and Breakfast here. I can see how some people would think the price is too high, however, the food is of a high quality and it is a hotel buffet. I did not actually pay for this meal, American Airlines... read more

4 of 5 starsReviewed July 1, 2015
presidentnotsure
,
Spring Hill, Florida
Add Photo Write a Review

117 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Spring Hill, Florida
Level Contributor
51 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 1, 2015

We were here on a unintended layover thanks to American Airlines. We had vouchers for Dinner and Breakfast here. I can see how some people would think the price is too high, however, the food is of a high quality and it is a hotel buffet. I did not actually pay for this meal, American Airlines did, but I would... More 

Was this review helpful? Yes
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 29, 2015

A bit pricey, but the food was well prepared and ample. The staff doesn't speak much English, but this should not be a problem - after all, it's a buffet and you can just grab what you want.

Was this review helpful? Yes
Montreal
Level Contributor
47 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 23, 2015

I was charged C$17 for breakfast at Nikko Serena. Not bad, considering the choices I have for breakfast. The food were delicious. The restaurant was very clean. The people who eats breakfast were the ones who were making big mess at the restaurant and sometimes they abused by filling up their plates until the food overflow out of the plate.... More 

Was this review helpful? Yes
Lakewood, California
Level Contributor
102 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed April 5, 2015

Food is very flavorful and ample selection made this restaurant a superb choice for me. The omelet and pancake station was a huge plus and the Chef made the order to perfection.

Was this review helpful? Yes
Georgia
Level Contributor
211 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed February 28, 2015

I ate here using Delta coupons, so I was not so concerned with prices. Looking over the menu there was a large variety of items. However the buffet looked quite good, even for a meal at 2200. The buffet food was fresh, with fish, beef, pork, chicken, duck; with noodles and rice of several kinds; full selection of salad items;... More 

Was this review helpful? Yes
Montreal, Canada
Level Contributor
163 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed January 19, 2015

For hungry traveller, a good buffet spread mixing western and eastern dishes. Nothing exceptional but the dishes are good enough to make this airport hotel buffet a great place to sustain oneself. Service is indifferent, but who care? This is a buffet.

Was this review helpful? Yes
Sapporo, Japan
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 7, 2015

Owing to an unfortunate series of events I ended up doing at overnight stay at Hotel Nikko Narita. Included in the stay was vouchers for dinner and breakfast. And so for free food, Serana gets a pass. But really if you have a choice of venues choose elsewhere. Alcohol (beer, sake etc) is really outrageously expensive. However they do have... More 

Was this review helpful? Yes
Noosa Heads
Level Contributor
712 reviews
344 restaurant reviews
common_n_restaurant_reviews_1bd8 207 helpful votes
2 of 5 stars Reviewed November 4, 2014

This is a restaurant that caters for people in transit and families on the move and it probably meets their requirements but it is a fairly basic food offering although there is a good range. Do not expect any traditional Japanese food but a combination of Western and Japanese basic stuff.

Was this review helpful? Yes 1
Honolulu, Hawaii
Level Contributor
68 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed October 16, 2014

It was your typical buffet style restaurant. Food quality was ok nothing expectional. Sometimes it better to order all carte rather than go for the buffet

Was this review helpful? Yes
Iligan City, Philippines
Level Contributor
180 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed October 16, 2014

This restaurant boasts of casual resort dining experience & indeed it lives up to my expectation. This is located inside the Hotel Nikko Narita & the breakfast buffet was sumptuous with both local & international cuisine. Service was also great but it 's a bit pricey.

Was this review helpful? Yes

Travelers who viewed Serena also viewed

 
Narita, Chiba Prefecture
Narita, Chiba Prefecture
 

Been to Serena? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Serena

Address: Tokko | Hotel Nikkko Narita Shinkan 1F, Narita 286-0106, Chiba Prefecture
Phone Number: +81 476-32-0015
Location: Asia  >  Japan  >  Kanto  >  Chiba Prefecture  >  Narita
Average Prices: USD $24 to $40
Cuisine: International

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Tokko | Hotel Nikkko Narita Shinkan 1F, Narita 286-0106, Chiba Prefecture
  • Location: Asia  >  Japan  >  Kanto  >  Chiba Prefecture  >  Narita
  • Phone Number: +81 476-32-0015

Price and Cuisine

  • Average Prices: USD $24 to $40
  • Cuisine: International

Questions & Answers

Questions? Get answers from Serena staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?