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Serena

$$$
Chinese, Japanese, Asian, International
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Tokko | Hotel Nikkko Narita Shinkan 1F, Narita 286-0106, Chiba Prefecture
+81 476-32-0015
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Dining options: Lunch, Dinner, Breakfast, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 159 reviews
Visitor rating
  • 44
    Excellent
  • 82
    Very good
  • 20
    Average
  • 7
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good price for buffet..

This restaurant offers a choice of menu items and /or buffet. Once again, I would recommend joining the JAL travel club Harmony One to get good prices and extra special treatment when staying at the Hotel Nikko Narita where this restaurant is located. The food is tasty, fresh, and good service... read more

4 of 5 starsReviewed November 21, 2015
drogermann
,
Bangkok
via mobile
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159 Reviews from our TripAdvisor Community

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Australia
Level Contributor
30 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Typical of most airport hotel restaurants. They have a decent viking breakfast & dinner, not sure about lunch. As with all hotel restaurants, not a bargain.

Helpful?
Thank imex
Guam
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Serena has a good selection of beverage, dessert and cuisine to choose from. There were a salad bar, western cuisine, Japanese cuisine. There is some thing for everyone. They opened late and the food are always replenish. Good taste and nice ambience. There were lots beverage choices free. There were soda, juice, different types of tea. There are charges for... More 

Helpful?
Thank MaySpecial
St. Charles, IL, United States
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My flight United was rerouted due to a volcano in Russia. They put us up in the Nikki Narita hotel which was excellent. Got vouchers for breakfast buffet which was equally excellent. Chef making custom omelettes. Both western and Asian stuff on buffet. Glass dining area overlooking beautiful garden. Mine was paid for by United but Id pay if It... More 

Helpful?
Thank K_Zimny
Bangkok
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

This restaurant offers a choice of menu items and /or buffet. Once again, I would recommend joining the JAL travel club Harmony One to get good prices and extra special treatment when staying at the Hotel Nikko Narita where this restaurant is located. The food is tasty, fresh, and good service is to be found at this restaurant..

Helpful?
1 Thank drogermann
Sendai
Level Contributor
70 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 1, 2015

We had lunch, dinner and breakfast here. The buffets for all meals are excellent. Much as I love Japanese food, this does not include breakfast. After more than four weeks staying in Japanese hotels,most of which barely catered at all for Western tastes, Serena is a delight. Bacon, eggs any way you want them, cereals, toast and marmalade, a selection... More 

Helpful?
Thank Barry C
Melbourne, Australia
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed October 3, 2015

Very ordinary food, my son ended up vomiting all night after dinner here. I do not recommend eating here.

Helpful?
Thank Peppermint_Tea_2010
Level Contributor
1,618 reviews
555 restaurant reviews
common_n_restaurant_reviews_1bd8 394 helpful votes
4 of 5 stars Reviewed August 19, 2015 via mobile

I was not staying here but came here for Breakfast. They had a good choice. Food is tasty.The price similar to other hotels around Narita airport.

Helpful?
Thank SE s
Spring Hill, Florida
Level Contributor
51 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 1, 2015 via mobile

We were here on a unintended layover thanks to American Airlines. We had vouchers for Dinner and Breakfast here. I can see how some people would think the price is too high, however, the food is of a high quality and it is a hotel buffet. I did not actually pay for this meal, American Airlines did, but I would... More 

Helpful?
Thank presidentnotsure
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 29, 2015

A bit pricey, but the food was well prepared and ample. The staff doesn't speak much English, but this should not be a problem - after all, it's a buffet and you can just grab what you want.

Helpful?
Thank Miles P
Montreal
Level Contributor
48 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 23, 2015

I was charged C$17 for breakfast at Nikko Serena. Not bad, considering the choices I have for breakfast. The food were delicious. The restaurant was very clean. The people who eats breakfast were the ones who were making big mess at the restaurant and sometimes they abused by filling up their plates until the food overflow out of the plate.... More 

Helpful?
Thank MontrealDrexM

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Restaurant Details

Location and Contact Information

  • Address: Tokko | Hotel Nikkko Narita Shinkan 1F, Narita 286-0106, Chiba Prefecture
  • Location: Asia  >  Japan  >  Kanto  >  Chiba Prefecture  >  Narita
  • Phone Number: +81 476-32-0015

Price and Cuisine

  • Average Prices: USD 26 - 43
  • Cuisine: Chinese, Japanese, Asian, International

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Serena staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?