We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Melting Pot

$
American, International
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367 (Washington Ave)
Public Bus Stop located near main entrance.
518-862-1292
Website
Improve this listing
Today
4:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun 12:00 pm - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 12:00 pm - 11:00 pm
Dining options: Dinner, Reservations, Seating, Waitstaff
Description: fondue

TripAdvisor Reviewer Highlights

Read all 62 reviews
Visitor rating
  • 22
    Excellent
  • 19
    Very good
  • 10
    Average
  • 4
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
A unique experience to enjoy a few times a year, not every week!

I took my wife here for her birthday and pre-ordered the "lovers lane experience" package. This included 2 four course dinners, salads, desserts, a dozen red roses, half a dozen chocolate covered strawberries, a bottle of champagne and romantic candles at our table. It definitely delivered on the... read more

4 of 5 starsReviewed November 12, 2015
disneyguy333
,
Clifton Park, New York
Add Photo Write a Review

62 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Wynantskill, New York
Level Contributor
106 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed December 22, 2015 via mobile

1 Groupon per reservation/table. Don't think about going at the same time as your friends unless you want to shout across separate tables. They won't honor groupons for individual checks for unrelated individuals if they all sit at 1 table. Lame. Have a friend with a rude and unpleasant experience with staff and seating as well. Not worth the effort.... More 

Helpful?
Thank SqueakFro
Troy, New York
Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 29, 2015

This was our first time at the Melting Pot and my wife and I were very pleased! The food was great and the fondue experience was fun. Great flavor and variety. The staff was friendly and helful. Nice ambiance and privacy too. You'll enjoy all of this!

Helpful?
Thank Peter W
Clifton Park, New York
Level Contributor
198 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed November 12, 2015

I took my wife here for her birthday and pre-ordered the "lovers lane experience" package. This included 2 four course dinners, salads, desserts, a dozen red roses, half a dozen chocolate covered strawberries, a bottle of champagne and romantic candles at our table. It definitely delivered on the experience, although it could have been done with a little more flare.... More 

Helpful?
Thank disneyguy333
Troy, New York
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 26, 2015

We arrived on a Sunday afternoon and were seated right away. After looking at the menu we decided we needed a 2 fondue pot table and they had no problem reseating us. One of our party had a seafood allergy so the kitchen put the shrimp on a separate plate so the food wouldn't mix in, which we highly appreciated.... More 

Helpful?
Thank Joycemu
Latham, New York
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed October 26, 2015

It's a chain restaurant in a mall! The interior is maze-like. The food is fine dining over-priced and the portions are small; and you get to cook it yourself- by boiling it! Ok, that works with shellfish; but beef and poultry? It comes out flavorless; and you are given skimpy sauces to dip into- but they don't seem to be... More 

Helpful?
1 Thank E S
Baton Rouge, Louisiana
Level Contributor
3 reviews
5 of 5 stars Reviewed October 22, 2015

This was the most wonderful meal!! I would definitely return. The atmosphere was relaxing and inviting. I can't say enough about how great this experience was for me and my family.

Helpful?
Thank Nicole M
Ballston Spa, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed October 17, 2015

Love the experience of fondue! My family has done it while I was growing up and it's so nice to have a restaurant that does this. The food is excellent!

Helpful?
Thank Kathleen Y
Ballston Lake, New York
Level Contributor
84 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed September 6, 2015

We go there, got our table, and then never saw our waitress. Then our waitress apparently left and then we got a new one when they realized we were on our own. 4 hours... I went to the manager and asked for our check and he said "sir, this is meant to be an experience and takes time" and then... More 

Helpful?
Thank Ian R
Upstate Ny
Level Contributor
52 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 26, 2015

This was our second visit to the Melting Pot. We had arrived before they opened for the evening and the manager saw us outside and came out to talk to us, which impressed me. After killing some time in the mall, we returned. While some condisder this expensive dining, my husband and I find it reasonable. We shared the cheese... More 

Helpful?
Thank kaboynt
Austerlitz, New York
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2015 via mobile

Came here for my first time with my girlfriend (her second time) and it was a new but pleasant experience. The manager is very accommodating. We had a groupon deal that was for only one burner but he allowed us to use it with a double burner. It's definitely worth the experience if you've never been.

Helpful?
Thank Tsticks

Travelers who viewed The Melting Pot also viewed

 

Been to The Melting Pot? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: 518-862-1292

Price and Cuisine

  • Cuisine: American, International

Restaurant Characteristics

  • Dining Style: Casual Elegant

Description

fondue
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
4:00 pm - 10:00 pm
Tuesday
4:00 pm - 10:00 pm
Wednesday
4:00 pm - 10:00 pm
Thursday
4:00 pm - 10:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from The Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?