We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Melting Pot

$
Eclectic
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367 (Washington Ave)
Public Bus Stop located near main entrance.
518-862-1292
Website
Today
4:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 12:00 pm - 11:00 pm
Dining options: Reservations
Description: fondue
Good for:
Casual Elegant
Reservations

TripAdvisor Reviewer Highlights

Read all 48 reviews
Visitor rating
  • 16
    Excellent
  • 14
    Very good
  • 10
    Average
  • 4
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Great experience. Friendly service.

This was our third visit here. My daughter begs us to come every time we are in the area. The service in this restaurant is great. The owner is always around and always comes by to greet us and make sure all is good. It is nice to see a hard working owner that takes pride in his establishment... read more

4 of 5 starsReviewed December 29, 2014
cruisebaby
,
Laval, Canada
Good for:
  • Casual Elegant
  • Reservations
Add Photo Write a Review

48 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Laval, Canada
Senior Contributor
39 reviews 39 reviews
14 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 29, 2014

This was our third visit here. My daughter begs us to come every time we are in the area. The service in this restaurant is great. The owner is always around and always comes by to greet us and make sure all is good. It is nice to see a hard working owner that takes pride in his establishment. The... More 

Was this review helpful? Yes
Latham
Senior Contributor
36 reviews 36 reviews
22 restaurant reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 22, 2014

I only gave 3 stars not because it wasn't good but because it's not for me. Food was tasty but I was so stressed out about cooking and timing my own food. It was over priced too. The ala carte menu did not come w enough veggies. I ordered sesame tuna, shrimp and sirloin all fantastic! The wine, beer selections... More 

Was this review helpful? Yes 1
Green Island, NY
Contributor
16 reviews 16 reviews
10 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 15, 2014

This is probably not the the place you want to eat. Arrived about 6:15 after a movie did not get our main entree for almost one hour. This might not have been an issue, but they only had to put raw meat on a plate and send it out for us to cook ourselves. Now what we had was good,... More 

Was this review helpful? Yes
Buffalo, New York
Senior Contributor
46 reviews 46 reviews
27 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 15, 2014

Wish I hadn't waited so long to try this restaurant. This was a very fun dining experience and can't wait to go back with my family. Everything we had was excellent, especially the chocolate and even the salad dressing. I would sooo recommend this restaurant.

Was this review helpful? Yes
Albany, New York
Contributor
12 reviews 12 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 13, 2014

Took my daughter out for dinner. Liked the privacy of the booth. Waitress was friendly, knowledgeable, and attentive. Fondue was delightful and fun. Mixed drink (Long island iced tea) was not done well..weak and not tasty. Dinner meat was good but I didn't really like having to cook my own food...that's why you go OUT to dinner, lol! Dessert fondues... More 

Was this review helpful? Yes
A TripAdvisor Member
1 of 5 stars Reviewed December 6, 2014

Walked in an hour before close. No one at front desk had to ask bartender to seat us. About twenty minutes pass before we even get water. Hostess, waiter both completely rude! Both had attitudes and we felt like we were burdening them by being there. I got frustrated and had to find the manager. I have been here 40... More 

Was this review helpful? Yes
Ballston Lake, New York
Senior Contributor
39 reviews 39 reviews
31 restaurant reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed November 11, 2014

Party of three visited on a Thursday around six pm. Not busy, yet we waited over five minutes to be greeted. With so many empty tables, they sat us in the dungeon room where we waited forever. For sure, I thought the server didn’t even know we were seated. Eventually a young woman arrived, presented menus and took drink orders.... More 

Was this review helpful? Yes
Albany, NY
Top Contributor
52 reviews 52 reviews
34 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 28, 2014

I hadn't been there before but had a coupon - which was not good the night we decided to go, but ate there anyway. It was a treat! Lots of intimate table spaces, nice overall atmosphere, great service (Cody is the best!) unique menu with enough choices for a big or small appetite and the idea of having something to... More 

Was this review helpful? Yes
Schenectady, New York
Reviewer
3 reviews 3 reviews
3 restaurant reviews
3 of 5 stars Reviewed September 11, 2014

It was a friends birthday so 3 of us set off to visit the melting pot. We made a reservation which wasn't necessary. We were the only ones there. We had said it was a birthday and they gave her a card so she can fill something out on line to get some strawberries NEXT YEAR! Really? We ordered the... More 

Was this review helpful? Yes
Schenectady, New York
Senior Contributor
26 reviews 26 reviews
15 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 11, 2014

I recently dined on a random Sunday night with my boyfriend at melting pot and was so surprised by the interior-we sat in a cute couples cove that felt very private. The wait staff was very knowledgeable on the menu and i would recommend splitting a cheese appetizer and the steak was good quality. The signature cocktails weren't spectacular, yet... More 

Was this review helpful? Yes

Travelers who viewed The Melting Pot also viewed

 

Been to The Melting Pot? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: 518-862-1292

Price and Cuisine

  • Cuisine: Eclectic

Restaurant Characteristics

  • Dining Style: Casual Elegant

Description

fondue
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
4:00 pm - 10:00 pm
Tuesday
4:00 pm - 10:00 pm
Wednesday
4:00 pm - 10:00 pm
Thursday
4:00 pm - 10:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from The Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?