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The Melting Pot

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American, Eclectic
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1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367 (Washington Ave)
Public Bus Stop located near main entrance.
518-862-1292
Website
Today
12:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 12:00 pm - 11:00 pm
Dining options: Dinner, Reservations
Description: fondue

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 17
    Excellent
  • 17
    Very good
  • 10
    Average
  • 4
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Not your average dining experience

Came here for my first time with my girlfriend (her second time) and it was a new but pleasant experience. The manager is very accommodating. We had a groupon deal that was for only one burner but he allowed us to use it with a double burner. It's definitely worth the experience if you've never... read more

4 of 5 starsReviewed July 1, 2015
Tsticks
,
Austerlitz, New York
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52 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Austerlitz, New York
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 1, 2015 NEW

Came here for my first time with my girlfriend (her second time) and it was a new but pleasant experience. The manager is very accommodating. We had a groupon deal that was for only one burner but he allowed us to use it with a double burner. It's definitely worth the experience if you've never been.

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Malone NY
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 29, 2015 NEW

Unique dining experience. Informative and helpful wait staff. Fresh and delicious food. Always alot of fun

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Rensselaer NY
Level Contributor
60 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed March 16, 2015

I love the whole fondue experience. It is quiet, intimate dining that is not rushed. In fact you can take you sweet time there! It is ideal for couples or small groups. As other have mentioned, it is expensive, but at least you can spend several hours there, unlike most places. We went with the four course meal and, while... More 

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Saratoga Springs, New York
Level Contributor
23 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 14, 2015

Sure, you could come in and grab a quick cheese fondue before the movie, but why not indulge? The 4 course experience is great and features a cheese fondue, salad, main course and chocolate - and there are so many options. We spent a solid 2 and a half hours enjoying our dinner - everything from the cheese to the... More 

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Laval, Canada
Level Contributor
44 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 29, 2014

This was our third visit here. My daughter begs us to come every time we are in the area. The service in this restaurant is great. The owner is always around and always comes by to greet us and make sure all is good. It is nice to see a hard working owner that takes pride in his establishment. The... More 

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Latham
Level Contributor
38 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 22, 2014

I only gave 3 stars not because it wasn't good but because it's not for me. Food was tasty but I was so stressed out about cooking and timing my own food. It was over priced too. The ala carte menu did not come w enough veggies. I ordered sesame tuna, shrimp and sirloin all fantastic! The wine, beer selections... More 

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Green Island, NY
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 15, 2014

This is probably not the the place you want to eat. Arrived about 6:15 after a movie did not get our main entree for almost one hour. This might not have been an issue, but they only had to put raw meat on a plate and send it out for us to cook ourselves. Now what we had was good,... More 

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Buffalo, New York
Level Contributor
49 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 15, 2014

Wish I hadn't waited so long to try this restaurant. This was a very fun dining experience and can't wait to go back with my family. Everything we had was excellent, especially the chocolate and even the salad dressing. I would sooo recommend this restaurant.

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Albany, New York
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 13, 2014

Took my daughter out for dinner. Liked the privacy of the booth. Waitress was friendly, knowledgeable, and attentive. Fondue was delightful and fun. Mixed drink (Long island iced tea) was not done well..weak and not tasty. Dinner meat was good but I didn't really like having to cook my own food...that's why you go OUT to dinner, lol! Dessert fondues... More 

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A TripAdvisor Member
1 of 5 stars Reviewed December 6, 2014

Walked in an hour before close. No one at front desk had to ask bartender to seat us. About twenty minutes pass before we even get water. Hostess, waiter both completely rude! Both had attitudes and we felt like we were burdening them by being there. I got frustrated and had to find the manager. I have been here 40... More 

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Additional Information about The Melting Pot

Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367
Phone Number: 518-862-1292
Location: United States  >  New York (NY)  >  Albany
Open Hours:
Sunday 12:00 pm - 9:00 pm
Monday 4:00 pm - 10:00 pm
Tuesday 4:00 pm - 10:00 pm
Wednesday 4:00 pm - 10:00 pm
Thursday 4:00 pm - 10:00 pm
Friday 4:00 pm - 11:00 pm
Saturday 12:00 pm - 11:00 pm
Cuisine: American, Eclectic

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Restaurant Details

Location and Contact Information

  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: 518-862-1292

Price and Cuisine

  • Cuisine: American, Eclectic

Restaurant Characteristics

  • Dining Style: Casual Elegant

Description

fondue
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
4:00 pm - 10:00 pm
Tuesday
4:00 pm - 10:00 pm
Wednesday
4:00 pm - 10:00 pm
Thursday
4:00 pm - 10:00 pm
Friday
4:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from The Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?