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The Melting Pot

1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367
518-862-1292
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Ranked #118 of 585 restaurants in Albany
Cuisines: Eclectic
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Restaurant details
Dining options: Reservations
Dining style: Casual Elegant
Cross street: Washington Ave
Transit: Public Bus Stop located near main entrance.
Description: fondue
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37 reviews from our community

67% Recommend
    13
    12
    7
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Long Island, NY
Top Contributor
61 reviews 61 reviews
12 restaurant reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 16, 2014

I wasn't pleased that we experienced a 30 minute wait even with reservations. But the rest of the evening made up for it. A very private table with excellent service. Be prepared to spend 2-3 hours at this and all Melting Pot restaurants.

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westglenville new york
2 reviews
2 of 5 stars Reviewed January 18, 2014 via mobile

Ok so the positives....very fun to be able to sit, converse, and take our time to dine, and chat with good friends. Perfect! Thats is where the restaurant should have taken off. Instead, the restaurant was mearly a place to sit .... Being a fan of fondu and having prepared and served it many times for my friends....Oh my goodness....... More

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Albany, New York
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 of 5 stars Reviewed January 3, 2014

We visited the Melting Pot for the first time with a groupon which was offered. This was my first (and most likely last) fondue experience. The groupon entitled us to the 3 course fondue dinner package. Let me start off by saying, our waitress was phenomenal. Since it was our first time, she careful explained the menu and how everything... More

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Laval, Canada
Senior Contributor
31 reviews 31 reviews
10 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 4, 2013

I was a little skeptical about trying this place because of the cost. We are from Montreal, and have a lot of fondue places here that are great. I love fondue, so I convinced my husband to go with our 2 girls since they never had this experience. The staff was really accommodating and helpful on what to order since... More

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Waterford, NY
Top Contributor
57 reviews 57 reviews
37 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 16, 2013

We went out for an anniversary dinner. We have been there before, but it had been a few years. I know it's a novelty, and a bit expensive, but it still wasn't that bad. We had 2 espressos and a glass of wine each, plus the 4 course experience, for $97. We missed the Groupon for them so sadly it... More

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Fort Edward, New York
Reviewer
4 reviews 4 reviews
4 restaurant reviews
5 of 5 stars Reviewed September 4, 2013

We live an hour away and try to eat here at least once a month. Atmosphere is fantastic, the booths are built into the walls so it's very private. Service is always exceptional. Staff is very knowledgable and friendly. Food is always excellent.

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England
Top Contributor
62 reviews 62 reviews
23 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 1, 2013

A novelty, really. Cooking at the table, with a waiter who takes great delight in taking you through 'your experience'. Kids enjoyed the cooking of everything, but when it comes down to it - whatever you have dunked in cheese or boiled in broth tastes the same! Dessert fondue good, though - nice range of chocolate stuff. A one-off little... More

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Oslo, Norway
Senior Contributor
40 reviews 40 reviews
14 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 4, 2013

We had a great meal at the Melting Pot! The food was fresh and delicious! Cooking the food ourselves was a lot of fun! We had the Traditional Swiss cheese fondue, the standard broth, the mojo broth (we preferred this one) and the dark chocolate fondue for dessert. The vegetarian entree was delicious!

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Saratoga Springs, New York
Top Contributor
100 reviews 100 reviews
62 restaurant reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 5, 2013

We went for dessert in the middle of the afternoon. We ordered the milk chocolate fondue. It came with small pieces of cheesecake, pound cake, marshmallows, rice krispy treats, bananas, strawberries and brownies for dipping. It was all very good. My daughter really enjoyed herself. The chocolate was excellent. It was best after it had some time to warm up... More

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Contributor
18 reviews 18 reviews
13 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 13, 2013

We were just here today April 12th we waited for about 10 minutes for someone to come and seat us....no one ever came the place had no one in it at all and this was at 1pm so they had been open for an hour already. We ultimately ended up going next door to ruby Tuesdays where we were greater... More

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