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The Melting Pot

1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367
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Ranked #172 of 591 restaurants in Albany
Cuisines: Eclectic
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Elegant
Cross street: Washington Ave
Transit: Public Bus Stop located near main entrance.
Description: fondue
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38 reviews from our community

65% Recommend
Rating summary
Date | Rating
  • English first
  • Any
English first
Guilderland, New York
4 reviews 4 reviews
3 restaurant reviews
1 of 5 stars Reviewed April 17, 2014

I can't provide feedback on the food because we didn't even get to a table... If I could rate a zero I would since the only experience we had was waiting for a hostess to seat our party of 3. After waiting 10 minutes for someone to seat us and the couple in front of us my boyfriend finally decided... More

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Long Island, NY
Top Contributor
60 reviews 60 reviews
12 restaurant reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 16, 2014

I wasn't pleased that we experienced a 30 minute wait even with reservations. But the rest of the evening made up for it. A very private table with excellent service. Be prepared to spend 2-3 hours at this and all Melting Pot restaurants.

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westglenville new york
2 reviews
2 of 5 stars Reviewed January 18, 2014 via mobile

Ok so the positives....very fun to be able to sit, converse, and take our time to dine, and chat with good friends. Perfect! Thats is where the restaurant should have taken off. Instead, the restaurant was mearly a place to sit .... Being a fan of fondu and having prepared and served it many times for my friends....Oh my goodness....... More

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Albany, New York
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 3, 2014

We visited the Melting Pot for the first time with a groupon which was offered. This was my first (and most likely last) fondue experience. The groupon entitled us to the 3 course fondue dinner package. Let me start off by saying, our waitress was phenomenal. Since it was our first time, she careful explained the menu and how everything... More

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Laval, Canada
Senior Contributor
33 reviews 33 reviews
12 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 4, 2013

I was a little skeptical about trying this place because of the cost. We are from Montreal, and have a lot of fondue places here that are great. I love fondue, so I convinced my husband to go with our 2 girls since they never had this experience. The staff was really accommodating and helpful on what to order since... More

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Waterford, NY
Top Contributor
61 reviews 61 reviews
38 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 16, 2013

We went out for an anniversary dinner. We have been there before, but it had been a few years. I know it's a novelty, and a bit expensive, but it still wasn't that bad. We had 2 espressos and a glass of wine each, plus the 4 course experience, for $97. We missed the Groupon for them so sadly it... More

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Fort Edward, New York
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

We live an hour away and try to eat here at least once a month. Atmosphere is fantastic, the booths are built into the walls so it's very private. Service is always exceptional. Staff is very knowledgable and friendly. Food is always excellent.

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Top Contributor
69 reviews 69 reviews
26 restaurant reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 1, 2013

A novelty, really. Cooking at the table, with a waiter who takes great delight in taking you through 'your experience'. Kids enjoyed the cooking of everything, but when it comes down to it - whatever you have dunked in cheese or boiled in broth tastes the same! Dessert fondue good, though - nice range of chocolate stuff. A one-off little... More

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Oslo, Norway
Senior Contributor
42 reviews 42 reviews
14 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 4, 2013

We had a great meal at the Melting Pot! The food was fresh and delicious! Cooking the food ourselves was a lot of fun! We had the Traditional Swiss cheese fondue, the standard broth, the mojo broth (we preferred this one) and the dark chocolate fondue for dessert. The vegetarian entree was delicious!

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Saratoga Springs, New York
Top Contributor
101 reviews 101 reviews
63 restaurant reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 5, 2013

We went for dessert in the middle of the afternoon. We ordered the milk chocolate fondue. It came with small pieces of cheesecake, pound cake, marshmallows, rice krispy treats, bananas, strawberries and brownies for dipping. It was all very good. My daughter really enjoyed herself. The chocolate was excellent. It was best after it had some time to warm up... More

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