We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 598 Albany Restaurants

The Melting Pot

1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367
Improve this listing
Reserve with OpenTable
Ranked #187 of 598 Restaurants in Albany
Sun 12:00 pm - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 12:00 pm - 11:00 pm
Cuisines: Eclectic
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Elegant
Cross street: Washington Ave
Transit: Public Bus Stop located near main entrance.
Description: fondue
Write a Review

46 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Green Island, NY
16 reviews 16 reviews
10 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 15, 2014 NEW

This is probably not the the place you want to eat. Arrived about 6:15 after a movie did not get our main entree for almost one hour. This might not have been an issue, but they only had to put raw meat on a plate and send it out for us to cook ourselves. Now what we had was good,... More 

Was this review helpful? Yes
Buffalo, New York
Senior Contributor
46 reviews 46 reviews
27 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 15, 2014 NEW

Wish I hadn't waited so long to try this restaurant. This was a very fun dining experience and can't wait to go back with my family. Everything we had was excellent, especially the chocolate and even the salad dressing. I would sooo recommend this restaurant.

Was this review helpful? Yes
Albany, New York
12 reviews 12 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 13, 2014 NEW

Took my daughter out for dinner. Liked the privacy of the booth. Waitress was friendly, knowledgeable, and attentive. Fondue was delightful and fun. Mixed drink (Long island iced tea) was not done well..weak and not tasty. Dinner meat was good but I didn't really like having to cook my own food...that's why you go OUT to dinner, lol! Dessert fondues... More 

Was this review helpful? Yes
A TripAdvisor Member
1 of 5 stars Reviewed December 6, 2014

Walked in an hour before close. No one at front desk had to ask bartender to seat us. About twenty minutes pass before we even get water. Hostess, waiter both completely rude! Both had attitudes and we felt like we were burdening them by being there. I got frustrated and had to find the manager. I have been here 40... More 

Was this review helpful? Yes
Ballston Lake, New York
Senior Contributor
38 reviews 38 reviews
30 restaurant reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed November 11, 2014

Party of three visited on a Thursday around six pm. Not busy, yet we waited over five minutes to be greeted. With so many empty tables, they sat us in the dungeon room where we waited forever. For sure, I thought the server didn’t even know we were seated. Eventually a young woman arrived, presented menus and took drink orders.... More 

Was this review helpful? Yes
Albany, NY
Senior Contributor
45 reviews 45 reviews
29 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 28, 2014

I hadn't been there before but had a coupon - which was not good the night we decided to go, but ate there anyway. It was a treat! Lots of intimate table spaces, nice overall atmosphere, great service (Cody is the best!) unique menu with enough choices for a big or small appetite and the idea of having something to... More 

Was this review helpful? Yes
Schenectady, New York
3 reviews 3 reviews
3 restaurant reviews
3 of 5 stars Reviewed September 11, 2014

It was a friends birthday so 3 of us set off to visit the melting pot. We made a reservation which wasn't necessary. We were the only ones there. We had said it was a birthday and they gave her a card so she can fill something out on line to get some strawberries NEXT YEAR! Really? We ordered the... More 

Was this review helpful? Yes
Schenectady, New York
Senior Contributor
26 reviews 26 reviews
15 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 11, 2014

I recently dined on a random Sunday night with my boyfriend at melting pot and was so surprised by the interior-we sat in a cute couples cove that felt very private. The wait staff was very knowledgeable on the menu and i would recommend splitting a cheese appetizer and the steak was good quality. The signature cocktails weren't spectacular, yet... More 

Was this review helpful? Yes
Guilderland, New York
5 reviews 5 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 17, 2014

I can't provide feedback on the food because we didn't even get to a table... If I could rate a zero I would since the only experience we had was waiting for a hostess to seat our party of 3. After waiting 10 minutes for someone to seat us and the couple in front of us my boyfriend finally decided... More 

Was this review helpful? Yes 1
Long Island, NY
Top Contributor
60 reviews 60 reviews
12 restaurant reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 16, 2014

I wasn't pleased that we experienced a 30 minute wait even with reservations. But the rest of the evening made up for it. A very private table with excellent service. Be prepared to spend 2-3 hours at this and all Melting Pot restaurants.

Was this review helpful? Yes

Travelers who viewed The Melting Pot also viewed


Been to The Melting Pot? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Melting Pot

Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5367
Phone Number: 518-862-1292
Location: United States  >  New York (NY)  >  Albany
Open Hours:
Sunday 12:00 pm - 9:00 pm
Monday 4:00 pm - 10:00 pm
Tuesday 4:00 pm - 10:00 pm
Wednesday 4:00 pm - 10:00 pm
Thursday 4:00 pm - 10:00 pm
Friday 4:00 pm - 11:00 pm
Saturday 12:00 pm - 11:00 pm
Cuisine: Eclectic

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from The Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?