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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Steakhouse, European, Grill
Special Diets
Halal, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night
View all details
meals, features
Reviews (458)
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228 results
Traveler rating
87
94
32
11
4
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LanguageEnglish
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Traveler rating
87
94
32
11
4
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Reviewed April 24, 2023

We waited 45 mins to just get drinks the orders came out wrong and with such a large time frame between them some finished their meal before others even got their food. Absolutely terrible from start to finish avoid at all costs. This is officially...the worst service and Resturant I’ve ever been to in my entire life.More

Date of visit: April 2023
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Reviewed January 18, 2023

Although the house specialty seems to be the steak, I didn’t dare ordering it, I rather went for a less demanding Cordon Bleu chicken. Which was totally acceptable, the meat was properly cooked with a crispy batter, the filling ok, the side dish of veggies...and French fries just right. they serve beer, and I chose a nice big bottle of Bintang, served rightfully chilled. The restaurant was not full at all, the service was kind and careful, the delivery of the food proper, without any delay. All in all, a place where I would return another time. Maybe next time to dare trying a steak.More

Date of visit: November 2022
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Reviewed January 23, 2022

Okay : Rib eye steak was no rib eye, * extra steak * had about 100g. Not worth the money. An american would ask for 3 servings to be happy.

Date of visit: January 2022
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Reviewed February 16, 2020 via mobile

My family and I had a great meal there. All our food items ordered were ala carte. The best was the sirloin steak that we had. It was tender and taste perfect

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 3, 2020 via mobile

The staff is friendly, i came with my family and my niece was so happy. The food and service is great

Date of visit: December 2019
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Reviewed November 3, 2019 via mobile

This restaurant is still exist since my childhood age. The taste is still the same though the portion are smaller. The same menu with more and more addition. The taste of the steak are unique, east and west are mixed together, we call it indonesian...steak. So you have to dip it into some chilli sauce. Try chicken steak, t bone, or chicken cordon blue. Oh yes, don’t forget the beverages, there are rainbow ice cocktail, avocado. Last but not least, the ice cream musn’t be forgotten to order.More

Date of visit: October 2019
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Reviewed April 9, 2019 via mobile

It was a visit with my family for a family quick lunch when my brother away from his hometown visited us at Surabaya. We enjoyed the delight steaks and drink our favourites. Hospitality combined with nice and cozy place brought perfections to our moments there.

Date of visit: March 2019
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Reviewed March 26, 2019

Really enjoy dinner in here. Good steak and plenty choices for western food. Recommended for those who look for alternative steak house.

Date of visit: March 2019
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Reviewed March 10, 2019 via mobile

Dinner at boncafe steak and ice cream My special menu Rib eye steak with mess potato Chicken steak with fried potatoes And capucinno Hot Yummy. With Ane Nataliawati Tonight. GBU. Happy dinner.

Date of visit: March 2019
Helpful?7  
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Reviewed March 3, 2019 via mobile

I Ve been boncafellas member finally....this is best steak in Surabaya and also the place are so closed just near santika building hotels...so i always came to here for the dinner..order steak..my fav is tenderloin and ice cream so delicious...in the weekend you should come...earlier time or just reserved first coz at this time this place has lot of visitorMore

Date of visit: March 2019
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Reviewed March 2, 2019 via mobile

I had my tender juice tenderloin steak there. It was very nice and I enjoyed the steak with a reasonable price very much. It is also that I tried this steak for almost more than 20 years. It s really a good taste and ice...cream restaurant.More

Date of visit: March 2019
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Reviewed February 12, 2019

A legend restaurant and cafe you should not missed while you stay at Surabaya. Has good ambiance for dinner and lunch, suitable for business meeting too. They has original recipe. We try nasi goreng, risoles, coffee and boncafe coconut ice, no need too much word...to say, all taste good and yummy. Price: averageMore

Date of visit: November 2018
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Reviewed January 6, 2019 via mobile

If you want to eat steak in Surabaya, you must try this place. My favorite one is Tbone steak. Rujak cingur, risoles and lumpia also nice to try

Date of visit: August 2018
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Reviewed November 22, 2018 via mobile

Boncafe offer both local and imported meat, however, both are cut thin, almost in minute steak thickness. It served on a sizzling platter - i asked for mine to be rare which meant one side was flame cooked and the other just exposed to the...sizzle platter. That said, the meat was rare and tender but as its thin you dont get the true meat taste. Service, once ordered, was prompt for the food but....it took a long time for anyone to take the order, and to get a 2nd drink, which is a pity as the bintang is served with a frozen mug. I had finished my meal by the time the 2nd beer finally came and the glass was already defrosted suggesting it had sat on a side for some time (and the resto wasnt busy). Likewise, requested the desert menu once finally got someones attention but no one bothered coming back to take order so just gave up.... Suggestions: cut the imported steak in 1" thick slices and improve the service!More

Date of visit: November 2018
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Reviewed August 22, 2018 via mobile

Generally, steak - as in a slab of sizzling protein - bores me senseless. A steak house is therefore one of the last restaurnts I'd willingly visit. For me to praise a steak dinner is very unusual, but the meat was tender ( no grizzle...about gristle), hot and tasty. For any meat lover, this place is a 'no brainer' choice, for that rare breed who like me aren't enamoured by steak, I'd say, 'Try it anyway. You're probably going to be pleasantly surprised.More

Date of visit: August 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Rian D
December 30, 2016|
AnswerShow all 5 answers
Response from Welly P | Reviewed this property |
I am not sure. There is no sign for halal food.
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BONCAFE STEAK & ICE CREAM, Surabaya - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Boncafe Steak & Ice Cream

Yes, Boncafe Steak & Ice Cream offers takeout services.

Boncafe Steak & Ice Cream is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4