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Chez Chantal

$$$
French, Steakhouse, Belgian, Brasserie
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Tutle's Inn rooftop | Abu Tig Marina, El Gouna, Egypt
+2065- 358 0171
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Dining options: Dinner, Late Night

TripAdvisor Reviewer Highlights

Read all 113 reviews
Visitor rating
  • 55
    Excellent
  • 19
    Very good
  • 12
    Average
  • 9
    Poor
  • 18
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Terrible service

Awful service the owner is a very difficult and unaccommodating person. Although the food is not all bad it is inconsistent and not worth having to deal with the owner later if you have to complain that something is wrong with your order. Stay away

1 of 5 starsReviewed May 15, 2015
daliaelg
,
Cairo, Egypt
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113 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Cairo, Egypt
Contributor
19 reviews 19 reviews
15 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 15, 2015

Awful service the owner is a very difficult and unaccommodating person. Although the food is not all bad it is inconsistent and not worth having to deal with the owner later if you have to complain that something is wrong with your order. Stay away

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Cairo Governorate, Egypt
1 review
1 of 5 stars Reviewed May 13, 2015

A bland average restaurant that is terribly overpriced offering very little to appease the eye or the stomach. Rude owner and unfriendly waiters - they used to be good but I expect this place to shut down very soon as the current pace that they are going. Stay home or go somewhere else.

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1 review
1 of 5 stars Reviewed May 13, 2015

A really poor place with very uncomfortable chairs, overpriced as well and does not take credit cards. This is a soulless place with very poor service and quite honestly terrible customer experience. I wouldn't go there ever again after they tried to charge us for terribly horrible cuts of steak and insisted they were perfect. Do yourself a favor El... More 

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A TripAdvisor Member
1 of 5 stars Reviewed May 12, 2015

I ordered a medium well cooked steak and when I got it, it was almost rare. when I asked for another one they refused and insisted on further cooking the same steak and it ended up very dry and while i didnt eat it they refused to remove it from the cheque ! They dont accept credit cards, the place... More 

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A TripAdvisor Member
1 of 5 stars Reviewed May 12, 2015

What a terrible experience at this establishment. This used to be one of the best restaurants in gouna however we were served very below par steaks which the owner actually refused to return or remove from the cheque because she claimed her steaks were perfect - they were less than average and we ended up leaving with a very sour... More 

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2 reviews
1 of 5 stars Reviewed May 12, 2015 via mobile

.uncomfortable seats .hot humid air .sweaty n smelly waiters .rude owner .no credit card .Waste of money n time

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Cairo
1 review
1 of 5 stars Reviewed May 11, 2015 via mobile

Food was so bad, few quantities and above all extremely expensive without any single logical reason!!! I would never ever recommend to anybody and I would never ever go again!!

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cairo
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 8, 2015

This will be the last time that we will be visiting this establishment ever again. We were a party of 14 having dinner. The starters were okay we ended up ordering 9 steaks - four of them had problems. They were serving two cuts of meat aparently, 5 were okay - the other 4 were one of the worst cuts... More 

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1 review
1 of 5 stars Reviewed May 7, 2015

Overpriced, ugly service, rude owner and below average food. I wish I had gone for burgers instead of witnessing this lousy meal. Worst experience in el gouna, they have to shut this place- such a disgrace for a lovely place.

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1 review
1 of 5 stars Reviewed May 7, 2015 via mobile

I ordered a medium steak and it was cooked well done. They replaced it and it still tasted awful but I didnt return it. I was surprised that the owner refused to accept that there was anything wrong with the food and was incredibly rude and unaccommodating. She clearly knows nothing about customer service. I used to love this place... More 

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Restaurant Details

Location and Contact Information

  • Address: Tutle's Inn rooftop | Abu Tig Marina, El Gouna, Egypt
  • Location: Africa  >  Egypt  >  Red Sea and Sinai  >  El Gouna
  • Phone Number: +2065- 358 0171

Price and Cuisine

  • Average Prices: USD 12 - 40
  • Cuisine: French, Steakhouse, Belgian, Brasserie

Questions & Answers

Questions? Get answers from Chez Chantal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?