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All 2,811 Shenzhen Restaurants

Shang Palace Shangri-La Hotel Shenzhen

East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China (Luohu Port)
0755-82330888
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Ranked #7 of 2,811 Restaurants in Shenzhen
Certificate of Excellence 2014
Price range: $24 - $79
Cuisines: Cantonese
Neighborhood: Luohu Port
More restaurant details
Restaurant details
Good for: Doing business, Local cuisine
Dining options: Breakfast/Brunch, Reservations
Description: The food is mainly Cantonese cuisine with elements of Huaiyang cold dishes and the subtle influence of Sichuan and Chiu Chow cuisine. The menu highlights Shang Palace’s signature delicacies, which include Crispy Pork Flamed with Chinese Rose Wine, and Sliced Roasted Duck with Mango and Cucumber wrapped in Pancake.Shang Palace features eight private dining rooms and one semi-private room. The semi-private circular room is located in the middle of the entrance hall and two private rooms are nearby. The remaining six private rooms are at the rear of the restaurant and are complete with their own washroom, portable LCD and other facilities such as minibar, wardrobe, sofa seating and karaoke system.
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48 reviews from our community

Visitor rating
    25
    16
    4
    3
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Russian first
  • Any
English first
berkshire
Top Contributor
142 reviews 142 reviews
65 restaurant reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed January 17, 2015

Decided to stop here as its the first nice looking hotel out of the Lu Wu Port coming from HK. Though staff don't speak good english they were very good at trying their best. Room was on the 24st floor... It was lovely... very clean... included Mini bar soft drinks, breakfast and afternoon tea I would defo stay here again..

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George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Demented_Em, Thanks so much for staying with us at Shangri-La Hotel, Shenzhen and taking time to leave your valuable comments on our hotel page. It is our pleasure to know that you like our convenient location, clean rooms as well as the hospitable service, and will come back again on your next visit. We sincerely hope to see you... More 

Perth, Australia
Senior Contributor
23 reviews 23 reviews
16 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 8, 2015

Great food here and very 'safe' for Westerners. Many different menus (for different styles) so ask what there is. As well as Chinese language menus there are also picture menus. Decor is traditional Chinese and very nice. Not a cheap place but very good quality!

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George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear CJ H, Thank you for dining at the Chinese restaurant Shang Palace and sharing your kind feedback with us. We are so happy to learn that you are satisfied with our high quality food, various menu options and the elegant restaurant style. We sincerely hope to delight you again in the near future. Best regards, George Baird More 

Sandton, South Africa
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed December 26, 2014

Interior decor was lovely, service outstanding and helpful and the food was superb- also comparatively reasonable given how expensive food is Hong Kong is

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George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear jeanette_berkowitz, Thanks very much for dining at our Chinese restaurant Shang Palace. We are so thrilled to know that you had an enjoyable dining experience with the stylish decorations, outstanding service and high-quality food. As a popular Chinese restaurant in downtown, Shang Palace it always provides a variety of authentic Chinese cuisines. We are looking forward to delighting you... More 

Melbourne, Australia
Top Contributor
240 reviews 240 reviews
172 restaurant reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed December 21, 2014

I had lunch with two former colleagues from Jiangzu at the Shang Palace last week. We selected quite a few dim sums and congees (rice soup with fish and meats, etc.) from its rich All You Can Eat menu. The quality of the food was very good and we had no compliant at all. We were also much impressed by... More 

Was this review helpful? Yes 1
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Paul_Ng_Mel_and_HKG, Thank you for dining at Shang Palace again and sharing your valuable feedback on our hotel page. Your compliments on our delicious food and attentive staff are high appreciated. Besides, we also noticed your concerns on the tableware, we will take it well into consideration for the future. Thanks again and look forward to welcoming you back soon.... More 

Foshan, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2014

a bit quiet in the throng of the evening diners..there are probably better places next door..nevertheless, staff were polite, functional. Service was a process line . Drinks, food..bill. Not too pricey, food is tasty yet didn't vary that much in flavour from other courses.. Been once

Was this review helpful? Yes 1
Atlanta, Georgia
Top Contributor
57 reviews 57 reviews
8 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 29, 2014

I ate here with a tour group. Some of the best Chinese food I have ever had. Noodles, rice, dim sum, spring rolls, and egg tarts. The tea was hot! Not one complaint. No pictures due to being with a tour group.

Was this review helpful? Yes 1
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear asirmans2000, Thanks very much for dining at our Chinese restaurant Shang Palace. Your kind compliments on the delicious food is highly appreciated and we are looking forward to welcome you back on your next visit. Best regards, George Baird More 

Hong Kong, China
Reviewer
5 reviews 5 reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 28, 2014

The title of this review says it all. We first visited the Shang Palace several years ago and had a pleasant time. We ordered Beijing/Peking Duck and were impressed by the way the staff carved it up and prepared the rolls at our table. So remembering that experience we returned in October 2014. It was a big mistake and left... More 

Was this review helpful? Yes 4
New York
Top Contributor
491 reviews 491 reviews
240 restaurant reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed October 20, 2014

surprises me that both times we ate there it wasnt very good . The restaurants across the border in HK Shangri la Hotels are out standing. Business meetings and a variety of different dishes and just one stood out. Their version of mock peking Duck is just miserable. Needed repeated calls to wait staff to get refills and so on... More 

Was this review helpful? Yes 2
Macau, China
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 16, 2014

I visited with a Chinese friend for lunch. The location is convenient for the Hong Kong border and Shenzhen railway station. Frankly, the service was very poor. The restaurant was busy, not full, it was difficult to attract a waiter's attention then that person apparently was not the right person so every time one went off in search of another.... More 

Was this review helpful? Yes 2
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Geoffs Travels888, Thanks so much for dining with us at Shang Palace and leaving your feedback on our hotel page. We were very happy to know that you liked our convenient location. However, we were disappointed to learn of your unpleasant experience with regards to the food and delivery of service. It would be highly appreciated if you can... More 

Top Contributor
52 reviews 52 reviews
35 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 5, 2014

The place looked lovely and the food is delicious. I must say it's a must try! Food was delicious, everything was delicious. The fried spring rolls is really good!!!

Was this review helpful? Yes 1
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Jasmin Ellen W, Thank you for dining with us at Shang Palace, the authentic Chinese restaurant of Shangri-La Hotel, Shenzhen. We are glad to know that you liked the delicious food and recommended it to be a must-try in Shenzhen. Your kind feedback is highly appreciated and will motivate the team to perform better in the future. We are... More 

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Additional Information about Shang Palace Shangri-La Hotel Shenzhen

Address: East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China
Phone Number: 0755-82330888
Location: Asia  >  China  >  Guangdong  >  Shenzhen>  > Luohu Port
Average Prices: USD 24 - 79
Cuisine: Cantonese

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