We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shang Palace Shangri-La Hotel Shenzhen

East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China (Luohu Port)
0755-82330888
Website
Improve this listing
Ranked #2 of 2,775 restaurants in Shenzhen
Certificate of Excellence 2014
Price range: $24 - $79
Cuisines: Cantonese
More restaurant details
Restaurant details
Good for: Doing business, Local cuisine
Dining options: Reservations
Neighborhood: Luohu Port
Description: The food is mainly Cantonese cuisine with elements of Huaiyang cold dishes and the subtle influence of Sichuan and Chiu Chow cuisine. The menu highlights Shang Palace’s signature delicacies, which include Crispy Pork Flamed with Chinese Rose Wine, and Sliced Roasted Duck with Mango and Cucumber wrapped in Pancake.Shang Palace features eight private dining rooms and one semi-private room. The semi-private circular room is located in the middle of the entrance hall and two private rooms are nearby. The remaining six private rooms are at the rear of the restaurant and are complete with their own washroom, portable LCD and other facilities such as minibar, wardrobe, sofa seating and karaoke system.
Write a Review

34 reviews from our community

94% Recommend
    20
    12
    1
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Yokohama, Japan
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2014

Went there june this year. I was doing a tour and they took us here for lunch. Loved it , its great knowing that Im eating 'authentic' chinese food from China. Loved the dumplings and the noodles they served us

Was this review helpful? Yes
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Dan C, Thanks very much for sharing your positive and valuable feedback on our Chinese Restaurant Shang Palace. We are glad to know that you loved the authentic Chinese food there and your recognition is truly appreciated. We look forward to delighting you again with more delicate Chinese food selections in the near future. Warmest regards, George Baird, More

Melbourne, Australia
Top Contributor
73 reviews 73 reviews
48 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 5, 2014

I had dinner at the Shang Palace last Monday. My host ordered several Cantonese dishes which were quite good. However, I observed very few changes or new additions in the menu, which might discourage frequent customers. Services need to be improved, too, by better training and hospitality management.

Was this review helpful? Yes
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Paul_Ng_Mel_and_HKG, Thank you for your review of our Chinese Restaurant Shang Palace. Also, I noticed you’ve reviewed our hotel page on TripAdvisor and we indeed appreciate your valuable comments and praise. We will continually strive to delight every guest with our Shangri-La hospitality. We look forward to welcoming you back on your next visit. Kind regards, George Baird More

Milan, Italy
Contributor
17 reviews 17 reviews
8 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 15, 2014

Shang Palace, is my favorite chinese restaurant in Shenzhen, one of the best I ever try. The Masters, are capable to provide the great chinese taste, using the best and fresh raw materials. I warmly suggest anyone in Shenzhen have a try this restaurant, you never regret my suggestion! Ah prices at the end absolutely reasonable and alligned with the... More

Was this review helpful? Yes 1
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Michele G, Thank you for choosing to stay with us and your positive feedback on our Chinese Restaurant, Shang Palace. I noticed you’ve reviewed our hotel page on TripAdvisor and we indeed appreciate your valuable comments. We welcome you to experience our hotel and restaurant again in the near future. Yours sincerely, George Baird More

Hong Kong, China
Top Contributor
77 reviews 77 reviews
50 restaurant reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 25, 2014

For a rather small restaurant with at least 8 waiters around the service is slow and totally lacks style which is disappointing in such a hotel. We all often wonder what a Chinese waiter does between the moment you order a beer and the moment he brings it. In Shangrila it shouldn't happen but it does, so you ask several... More

Was this review helpful? Yes 2
Ferlach, Austria
Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed January 24, 2014

This is a restaurant which caters for foreigners also. Has mainly Asian dishes but also has some to tempt the European palate.

Was this review helpful? Yes
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Rad1945, Thank you for your review of our Chinese Restaurant Shang Palace. Also, I noticed you’ve reviewed our hotel page on TripAdvisor and we indeed appreciate your valuable comments and praise. We warmly look forward to welcoming you back on your next visit. Yours sincerely, George Baird More

Wembley, Australia
Top Contributor
64 reviews 64 reviews
15 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 4, 2013

We had a Dim Sum lunch here as part of a day tour of Shenzhen and really it was so much more then I personally expected. The service was excellent, I speak very limited Cantonese but this was no problem what so ever. The service was just top, totally five star. The restaurant we eat in was so nice, clean... More

Was this review helpful? Yes
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear DKR_Designs, Thank you very much for your positive review on our Shang Palace Chinese Restaurant. We are pleased to hear that you enjoyed your lunch service and food. We truly appreciate your impression of us and, look forward to welcoming you back to Shang Palace, and our hotel again in the near future. Warmest regards, George Baird More

Saxmundham, United Kingdom
Senior Contributor
48 reviews 48 reviews
24 restaurant reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 27, 2013

We stopped off for a buffet style lunch as suggested by our guide, what a great place. Its tricky being a veggie in Asia but the chef on duty, who incidentally had the largest smile and show of happiness on his face I have ever seen, worked wonders, he even brought something to our table himself when there was a... More

Was this review helpful? Yes
SLZ-GM, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Darren I, Thank you very much for your kind review on our Shang Palace Chinese Restaurant. We are pleased to hear that you enjoyed the service and food. We truly appreciate your praise and, look forward to welcoming you back to Shang Palace, and our hotel again in the near future. Warmest regards, George Baird, More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 24, 2013

This review is long overdue ... but better late than never. In March of this year, I stayed at the Shangri-La hotel while visiting friends, shopping and enjoying some great Chinese cuisine. On my first day, after checking into my room, I decided to stop in for lunch at Shang Palace. I'm so glad I did. First - I really... More

Was this review helpful? Yes
philipdewar, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Ran C, Thank you very much for being our guest and for sharing your experiences. We are thrilled to know that you enjoyed dining at our Shang Palace highlighting the service and the food. We Warmly welcome you back to experience our restaurant again in the near future. Yours sincerely, George Baird More

East London, South Africa
Top Contributor
104 reviews 104 reviews
40 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 19, 2013

During a tour of the City we stopped here for lunch and it was certainly something to remember! We could have forsaken the rest of the tour and stayed the whole afternoon just eating the delicious food.

Was this review helpful? Yes
philipdewar, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear MervynGatcke, Thank you very much for being our guest and for sharing your experience. We are thrilled to know that you enjoyed your dining experience at our Shang Palace. I trust we will be able to welcome you back again to our restaurant in the near future. Best regards, Philip Dewar More

Hong Kong, China
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2013

The quality of Chinese Dim Sum here is very good. Worth a visit if you like Chinese Dim Sum. It costs you about 110 per person for lunch. The seafood congee is excellence, there are crab and prawn in the congee

Was this review helpful? Yes
philipdewar, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Jameskwan, Thank you very much for your kind review on our Chinese Restaurant Shang Palace. We are pleased to know you liked the Chinese Dim Sum and Seafood Congee there. Warmly welcome you to experience our restaurant again in the near future. Kind regards, Philip Dewar, More

Travelers who viewed Shang Palace Shangri-La Hotel Shenzhen also viewed

 

Been to Shang Palace Shangri-La Hotel Shenzhen? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Shang Palace Shangri-La Hotel Shenzhen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing