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Grange Grill Westin Hotel

9028-2 Shennan Road, Nanshan District, The Westin Shenzhen Nanshan, Shenzhen, China (Overseas Chinese Town)
0755-26988888
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Ranked #11 of 2,772 restaurants in Shenzhen
Certificate of Excellence 2013
Cuisines: Seafood, Steakhouse, Grill
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Restaurant details
Dining options: Dinner, Late Night
Neighborhood: Overseas Chinese Town
Description: Located on the top floor of the hotel, Grange Grill, our signature steakhouse, features the ultimate show kitchen, sexy outdoor bar area and a panorama of Shenzhen viewable throughout the chic space.
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43 reviews from our community

83% Recommend
    24
    12
    3
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Sydney, Australia
1 review
3 of 5 stars Reviewed February 5, 2014 via mobile

We had 4 steaks with sides, dessert and wine it cost us over 3000RMB. The steaks were sinewy and the steak knives were blunt. The steaks were grey looking and didn't have that clean beautiful grilled look as you would expect from a high end establishment called the Grange Grill at the Westin. We were trying to impress some local... More

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westinshenzhen, Public Relations Manager at Grange Grill Westin Hotel, responded to this review

Dear Risaporfavour, Greetings from The Westin Shenzhen Nanshan. Thanks for your comment to us, and regarding to the food service in Grange Grill which you mentioned, we would like to have an opportunity to speak with you in person, for helping us to improve the service. Please reach me at: Happy.wang@westin.com. Thank you for your support to us, I am... More

Guangzhou, China
1 review
4 of 5 stars Reviewed January 19, 2014

This is not the first time to be there, the stuff and the service make me feel like i stay in my home. They treat me like a family. In my opinion, a great 5-star restaurant should not only has excellent food, but also has special service. This time is my boyfriend's birthday, when the stuff served the birthday cake,... More

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westinshenzhen, Public Relations Manager at Grange Grill Westin Hotel, responded to this review

Dear Lin C, thanks for visiting our restaurant - Grange Grill. we are so proud that you share such great experience with us, and also enjoy your meal at our restaurant. We will keep our service and look forward to seeing you soon. More

Shenzhen, China
Contributor
11 reviews 11 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 18, 2014

I can't say enough about this place I've been to almost every Steakhouse on the strip this is by far the Best,than I like to come here a lot. The staff from the Host to the waiters are the best you will find, they always remember what you like. I had the France Oysters to start they were so fresh,... More

Was this review helpful? Yes 1
westinshenzhen, Public Relations Manager at Grange Grill Westin Hotel, responded to this review

Dear StuckinBangers, Thank you very much for your kind review on our Grange Grill. We have shared your positive comment to our team, all these will motivate us to provide best service to guests consistently, warmly welcome you to experience our restaurant again in the near future. More

Harbin, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014 via mobile

Actually this is not the first time to be here,but it is really a huge surprise to me!I came with my business partners,a big team!Because of the vital day for my company,I made the reservation a few weeks ago,and I just asked one of them to make some special decoration!That day I went early to go Grange,only wanted to confirm... More

Was this review helpful? Yes 1
westinshenzhen, Public Relations Manager at Grange Grill Westin Hotel, responded to this review

Dear Aslon S, Thank you so much for your positive review on our Grange Grill. We are pleased to hear that you enjoyed the great meal in our restaurant. We truly appreciate your impression of us, we look forward to welcoming you back to Grange Grill in the near future. More

Shenzhen, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

the view is very beautiful,i can saw the Effie tower and the firework here,the service is fantastic when i forgot to take away my purse and a waiter gave it back to me,the food is delicious that i ordered some salad,a steak and some desserts,it was a nice experience that i had in China,maybe it's a little expensive but i... More

Was this review helpful? Yes 1
westinshenzhen, Public Relations Manager at Grange Grill Westin Hotel, responded to this review

Dear huang s, Thank you for your review of our Grange Grill. We are delighted to know you enjoy the service and food there. We warmly look forward to welcoming you back on your next visit to Grange Grill.Thanks More

New York City, New York
Top Contributor
98 reviews 98 reviews
43 restaurant reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed January 9, 2014

Decent steaks & decent service in a swanky environment w/a great & unique view. Truthfully there isn’t much more to say. Steaks (& sides) are good, but not amazing compared to Hong Kong or foodie cities. Service is ok, nothing to complain or rave about. Environment is pretty swanky, but more emphasis was out on design rather than function (i.e... More

Was this review helpful? Yes 1
westinshenzhen, Public Relations Manager at Grange Grill Westin Hotel, responded to this review

Dear roberta_nyc , Thank you very much for your comments. We are so happy to know that you enjoyed dining at our Grange Grill highlighting the service and the food. We Warmly welcome you back to experience our restaurant again in the near future. Thanks More

Shenzhen, China
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2013

Too expensive for a place where they don't understand in enlgish on how to cook your steak,very annoying when you dine with business partners,the result is that came out frozen inside. Is in a 5 star Hotel, but don't expect 5 star service or beef, the only 5 star in there is the price.

Was this review helpful? Yes 1
westinshenzhen, Public Relations Manager at Grange Grill Westin Hotel, responded to this review

Dear I648RYRobert_P, Thank you very much for your kind review on our Grange Grill. regarding to the staff service issue, we have shared that with our related department for improving on everyday operation, I would very much appreciate your contacting me directly at happy.wang@westin.com, so that I can understand the specific issues and take the appropriate action. More

Hong Kong, China
Top Contributor
329 reviews 329 reviews
220 restaurant reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed December 12, 2013

Enjoyed a good steak here (under cooked and sent back) which tasted nice. Sides were average. Service not worthy of the prices paid - with wine and only 3 main courses it was almost US$150 per head. I think the Westin is trying hard to deliver an upmarket steakhouse but for these prices it must be up to the standards... More

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westinshenzhen, Public Relations Manager at Grange Grill Westin Hotel, responded to this review

Dear StuckinBangers, Thank you very much for your kind review on our Grange Grill. We are pleased to know you enjoyed the food at there. Warmly welcome you to experience our restaurant again in the near future. More

Senior Contributor
39 reviews 39 reviews
35 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 13, 2013

We heard about Grange Grill through friends and booked a dinner there. The servers really had a hard time understanding our very simple requests (pointing to the menu) and miraculously being lost in translation, got our order correct. One steak had to be returned for being under cooked but the quality of the meat was good the minestrone soup was... More

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Montreal, Canada
Contributor
16 reviews 16 reviews
16 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2013

At the top of the Westin Nanshan, this Steak and sea food restaurant serves Australian beef, aged in house and, on a good rare day, provides very good views of Shenzhen. Did not try the seafood but the Steaks were good and the wine list, for China, impressive. Not for those on a budget.

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