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The Counter: Custom Built Burgers

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Etoile Mall #17, King Abdul-Aziz Road, Jeddah, Kingdom of Saudi Arabia, Jeddah, Saudi Arabia
Website
Today
11:30 am - 1:00 am
Closed now
See all hours
Hours:
Tue 11:30 am - 1:00 am
Wed - Thu 11:30 am - 3:00 am
Fri 2:00 pm - 1:30 am
Sat - Mon 11:30 am - 1:30 am
Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 30 reviews
Visitor rating
  • 15
    Excellent
  • 9
    Very good
  • 4
    Average
  • 1
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Really good

The concept of custom built burgers is not really new but it is translated into practice very pleasantly in this restaurant. The food is fresh and tasty and the staff very friendly and attentive. We will come back for sure!

4 of 5 starsReviewed June 21, 2015
Abdul K
,
Jeddah
via mobile
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30 Reviews from our TripAdvisor Community

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Date | Rating
  • Arabic first
  • English first
  • Any
English first
Level Contributor
7 reviews
7 restaurant reviews
3 of 5 stars Reviewed July 3, 2015

The restaurant's reputation does not reflect reality, it is normal burger, not even one of the top 10 in the city.

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Jeddah
Level Contributor
21 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 21, 2015 via mobile

The concept of custom built burgers is not really new but it is translated into practice very pleasantly in this restaurant. The food is fresh and tasty and the staff very friendly and attentive. We will come back for sure!

Was this review helpful? Yes 1
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 20, 2015

This is a place that is a bit weird, always empty, staff are mostly bored, menu and customizing list look boring. This place is just too dull! But, in the bright side, the food is good! burgers were always good, even with the hardest combinations, components were always fresh and the meat is just delicious! The problem with this place... More 

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Dhahran
Level Contributor
43 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 22, 2015

We visited The Counter for the first time last week and were very happy with our food. The sweet potato fries and parmesan fries were both delicious. The best part about the burgers, of course, is how customizable they are. There really are tons of options for everything, your cheese, your sauce, your bun, your toppings...I appreciated that you can... More 

Was this review helpful? Yes 1
Jeddah, Saudi Arabia
Level Contributor
131 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 21, 2015

I loved this place because you choice every single thing in your burger. It is a new idea for me and it was a nice experience. The most important thing the burger is amazing and I came to this resturant two days in row.

Was this review helpful? Yes 1
Level Contributor
65 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed April 8, 2015

This is one of my favourite restaurants in Jeddah. the burgers are delicious and there are vegetarian options too. The milkshakes are fantastic. The staff are attentive and it's got a pleasant American diner atmosphere.

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Amman, Jordan
Level Contributor
174 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed March 25, 2015 via mobile

Pros: 1) delicious sweet potato fries 2) delicious burger dressings and toppings Cons: 1) the meat quality is poor. How do I know? Try it as medium-rare and you'll find out. 2) poorly decorated/lit singles' section. 3) very confusing menu with difficult to read font. 4) limited salad choices and poor salad tastes. Would I return back again, yes of... More 

Was this review helpful? Yes 1
Jeddah, Saudi Arabia
Level Contributor
33 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 22, 2015

We have been to Counter Burger several times, never to be disappointed. My husband always gets the 1/2lb classic and I do a custom burger. Meat is always fresh and juicy and the fries are delish too!

Was this review helpful? Yes 1
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 18, 2015

in short. i am never going there again... its not worth it at all, its expensive and doesnt have anything special

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Jeddah, Saudi Arabia
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 6, 2015

Been visiting this place since the day it opened, amazing burgers and milkshakes, the sweet potato fries are a must with every meal, and the Peanut butter milkshake is delicious, I highly recommend visiting this place if your a burger addict, don't add lots of burger toppings so you don't lose the flavor of the beef itself :)

Was this review helpful? Yes 2

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Additional Information about The Counter: Custom Built Burgers

Address: Etoile Mall #17, King Abdul-Aziz Road, Jeddah, Kingdom of Saudi Arabia, Jeddah, Saudi Arabia
Location: Middle East  >  Saudi Arabia  >  Makkah Province  >  Jeddah
Open Hours:
Sunday 11:30 am - 1:30 am
Monday 11:30 am - 1:30 am
Tuesday 11:30 am - 1:00 am
Wednesday 11:30 am - 3:00 am
Thursday 11:30 am - 3:00 am
Friday 2:00 pm - 1:30 am
Saturday 11:30 am - 1:30 am
Cuisine: American

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Restaurant Details

Location and Contact Information

  • Address: Etoile Mall #17, King Abdul-Aziz Road, Jeddah, Kingdom of Saudi Arabia, Jeddah, Saudi Arabia
  • Location: Middle East  >  Saudi Arabia  >  Makkah Province  >  Jeddah

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:30 am - 1:30 am
Monday
11:30 am - 1:30 am
Tuesday
11:30 am - 1:00 am
Wednesday
11:30 am - 3:00 am
Thursday
11:30 am - 3:00 am
Friday
2:00 pm - 1:30 am
Saturday
11:30 am - 1:30 am

Questions & Answers

Questions? Get answers from The Counter: Custom Built Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?