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The Counter: Custom Built Burgers

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Etoile Mall #17, King Abdul-Aziz Road, Jeddah, Kingdom of Saudi Arabia, Jeddah, Saudi Arabia
Website
Today
11:30 am - 1:00 am
Closed now
See all hours
Hours:
Tue 11:30 am - 1:00 am
Wed - Thu 11:30 am - 3:00 am
Fri 2:00 pm - 1:30 am
Sat - Mon 11:30 am - 1:30 am

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 13
    Excellent
  • 7
    Very good
  • 3
    Average
  • 1
    Poor
  • 1
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Loved it... but

Pros: 1) delicious sweet potato fries 2) delicious burger dressings and toppings Cons: 1) the meat quality is poor. How do I know? Try it as medium-rare and you'll find out. 2) poorly decorated/lit singles' section. 3) very confusing menu with difficult to read font. 4) limited salad... read more

4 of 5 starsReviewed March 25, 2015
Hassaan_Abdeen
,
Amman, Jordan
via mobile
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25 Reviews from our TripAdvisor Community

Date | Rating
  • Arabic first
  • English first
  • Any
English first
Top Contributor
64 reviews 64 reviews
24 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 8, 2015

This is one of my favourite restaurants in Jeddah. the burgers are delicious and there are vegetarian options too. The milkshakes are fantastic. The staff are attentive and it's got a pleasant American diner atmosphere.

Was this review helpful? Yes
Amman, Jordan
Top Contributor
159 reviews 159 reviews
112 restaurant reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed March 25, 2015 via mobile

Pros: 1) delicious sweet potato fries 2) delicious burger dressings and toppings Cons: 1) the meat quality is poor. How do I know? Try it as medium-rare and you'll find out. 2) poorly decorated/lit singles' section. 3) very confusing menu with difficult to read font. 4) limited salad choices and poor salad tastes. Would I return back again, yes of... More 

Was this review helpful? Yes
Jeddah, Saudi Arabia
Senior Contributor
27 reviews 27 reviews
17 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 22, 2015

We have been to Counter Burger several times, never to be disappointed. My husband always gets the 1/2lb classic and I do a custom burger. Meat is always fresh and juicy and the fries are delish too!

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
13 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 18, 2015

in short. i am never going there again... its not worth it at all, its expensive and doesnt have anything special

Was this review helpful? Yes
Jeddah, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 6, 2015

Been visiting this place since the day it opened, amazing burgers and milkshakes, the sweet potato fries are a must with every meal, and the Peanut butter milkshake is delicious, I highly recommend visiting this place if your a burger addict, don't add lots of burger toppings so you don't lose the flavor of the beef itself :)

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed February 5, 2015 via mobile

Great beef, great toppings and you can totally get the burger you want! The management were very helpful and the service was friendly. Did I forget to mention the sweet potato fries... Just try them they're tasty and good for you. I'll go again...

Was this review helpful? Yes
Jeddah, Saudi Arabia
Top Contributor
91 reviews 91 reviews
26 restaurant reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 29, 2015

We went for lunch around 1pm before the rush starts, the service staff were friendly, welcoming and knowledgable, we opted for the milkshakes (just brilliant!) abd build your own burger, with any combination or anything, this list is that exhaustive, different breads, different meats, every kind of topping with every kind of sauce. I seriously reccomend the string fries and... More 

Was this review helpful? Yes
Ellensburg, Washington
Top Contributor
77 reviews 77 reviews
52 restaurant reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 25, 2015

I had never been to one of these in the US, but the KSA location is worth hitting. It can get a bit pricey depending on how much you add to your burger, but it's worth it (especially the longer you've been in country, I'm guessing). They claim the beef used in the patties is hormone and anti-biotic free, but... More 

Was this review helpful? Yes
Jeddah, Saudi Arabia
Senior Contributor
47 reviews 47 reviews
31 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 17, 2015

Quality of chicken burger is excellent The place is cold, no atmosphere, no decor but clean What makes this place is one thing.... the friendly staff and service with a smile.. Its next to my office, I go there for Latte and a quick sandwich or burger. Service is quick.

Was this review helpful? Yes
Cairo, Egypt
Top Contributor
181 reviews 181 reviews
148 restaurant reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed January 4, 2015

If burgers are your thing, then you'll fall in love with The Counter! Offering a mind blowing variety of choices to customize your burger, The Counter are very serious about serving your burger literally just the way you like it. Its a 6 step process to ordering your burger 1. Choose the burger: this includes the size as well as... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: Etoile Mall #17, King Abdul-Aziz Road, Jeddah, Kingdom of Saudi Arabia, Jeddah, Saudi Arabia
  • Location: Middle East  >  Saudi Arabia  >  Makkah Province  >  Jeddah

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:30 am - 1:30 am
Monday
11:30 am - 1:30 am
Tuesday
11:30 am - 1:00 am
Wednesday
11:30 am - 3:00 am
Thursday
11:30 am - 3:00 am
Friday
2:00 pm - 1:30 am
Saturday
11:30 am - 1:30 am

Questions & Answers

Questions? Get answers from The Counter: Custom Built Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?