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Chili's Grill & Bar

Southwestern
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131 River Rd., Andover, MA 01810
978-686-5075
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 39 reviews
Visitor rating
  • 4
    Excellent
  • 13
    Very good
  • 15
    Average
  • 5
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Stopped mid blizzard

We were thankful Chili's was open on Sunday afternoon. We stopped in for a quick bite on our way up to go skiing. The appetizers were good. They also seemed to have some pretty good deals going on Mon-Wed. I would definitely go back if there was a Chili's around my home.

3 of 5 starsReviewed February 17, 2015
Kevin R
,
Boston, Massachusetts
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39 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Boston, Massachusetts
Senior Contributor
42 reviews 42 reviews
21 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 17, 2015

We were thankful Chili's was open on Sunday afternoon. We stopped in for a quick bite on our way up to go skiing. The appetizers were good. They also seemed to have some pretty good deals going on Mon-Wed. I would definitely go back if there was a Chili's around my home.

Was this review helpful? Yes
Burlington, Vermont
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2015

Went to this hotel when staying at the LaQuinta next door. Service was good, and the food was hot. Very pleasant waitress.

Was this review helpful? Yes
Top Contributor
56 reviews 56 reviews
28 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 30, 2014

We met here for dinner one night prior to our business meeting. The service was good and the bartender was friendly towards a couple of Missourians.

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Waterville, Maine
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 10, 2014

I stayed at a hotel near by, and this was the closest most convenient place to eat if you don't feel like driving for ten minutes or more. The food is OK, it you choose to get the fajitas plan on asking for more flour tortillas, the three they originally gave me was not enough for the fillings provided. Service... More 

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Haverford, Pennsylvania
Senior Contributor
30 reviews 30 reviews
25 restaurant reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed October 2, 2014

Why put a plate half on the table and half over-hanging my lap and announce "This dish is extremely hot" Not only was it hot but most of the food was stuck to it. The enchiladas and the soft tacos were hard in some places and unappetizing throughout. There was nothing redeeming about this experience.

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1 review
4 of 5 stars Reviewed September 21, 2014 via mobile

I love Margaritas at Chili's. They have a terrific watermelon margarita in the summer, and seasonally they have a Black berry margarita. This time, they had neither, so I settled for a Blueberry Pineapple margarita. Utter disappointment. I couldn't even drink it because of how sour it was. I choked on the margarita. And margaritas are supposed to be sour.... More 

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Contributor
14 reviews 14 reviews
3 restaurant reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed September 20, 2014

I have to say every aspect of my dining experience at chilis at this location was just horrible! I had better eats in hospitals. .. server left tons plates on table from our apps thru meal service place was npt that busy and waited and waited for sodas n coffee.Food itself below any standard chain.. ribs not fully cooked rice... More 

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upstate ny
Top Contributor
79 reviews 79 reviews
39 restaurant reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 24, 2014

The meal I had (6 oz steak) was tasty. However, the carpeting in the restaurant was absolutely black with filth! The plastic mugs they give you with your drinks in them were greasy and had a grease film that you could scrape off with a knife. It was just very unappetizing to say the least. It was close to the... More 

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California
Top Contributor
282 reviews 282 reviews
93 restaurant reviews
431 helpful votes 431 helpful votes
4 of 5 stars Reviewed August 23, 2014

I was in town on business, and we were looking for some sort of basic meal near our hotel. Chili's worked out just fine. I go to Chili's back home quite often, and I like the food. This place was just like the Chili's back home, which is a good thing.

Was this review helpful? Yes
Lancaster, Pennsylvania
2 reviews
2 of 5 stars Reviewed July 23, 2014 via mobile

Dirty utensils, watery drinks, our sandwiches didn't have all the ingredients listed in the menu, overall not very good.

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Restaurant Details

Location and Contact Information

  • Address: 131 River Rd., Andover, MA 01810
  • Location: United States  >  Massachusetts (MA)  >  Andover
  • Phone Number: 978-686-5075

Price and Cuisine

  • Cuisine: Southwestern
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?