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Cloud 9 Restaurant at the Senator Inn & Spa

284 Western Avenue, Augusta, ME 04330
+1 207-622-0320
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Ranked #7 of 78 restaurants in Augusta
Price range: $12 - $30
Cuisines: American
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
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130 reviews from our community

79% Recommend
    59
    44
    17
    5
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Rome, ME
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 10, 2014

We came back twice in a week, myself for the Lobster Club Sandwich which was full to overflowing and delicious! My Husband for the Pizza Buffet, he loves the thin crust and all the varieties. The wait staff was a joy and catered to our whims with a smile. Great place to enjoy any meal, will return often when in... More

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Holly G, Manager at Cloud 9 Restaurant at the Senator Inn & Spa, responded to this review

Fresh Maine lobster can't be beat! We prepare lobster 9 different ways from Lobster Benedicts to Lobster Pizza! The lobster club is one of the most popular. So many people love the pizza buffet, it is always a great choice and reasonably priced as well. We thank you for your comments and very much appreciate your continued patronage. Come back... More

Contributor
11 reviews 11 reviews
11 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 6, 2014

I've been coming here for so many years and have always enjoyed our brunch along with our favorite server; Natalie. She's the bomb! With that said, the Prime Rib was typically presented for the Sunday Brunch. Not lately...it's sad that the quality has gone away! But the price is still the same. I don't mind the roast beef; it's just... More

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Holly G, Manager at Cloud 9 Restaurant at the Senator Inn & Spa, responded to this review

Dear valued guest, the beef will be back!! :) We normally have Prime Rib as you know but occasionally the chef will change it up and put Roast Beef on the buffet. It is not a permanent change I assure you. If you would like, you could always call us and make sure that we will be having prime rib... More

Waverly, Iowa
Contributor
12 reviews 12 reviews
6 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2014

We had a great meal, and out waitress was great. She was very helpful with explaining things, helping us decide on choices and overall had great service!!

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Holly G, Manager at Cloud 9 Restaurant at the Senator Inn & Spa, responded to this review

Thank you for the review! We appreciate you taking the time to tell us about your experience and we hope to see you again in the future. Cordially, Holly More

Augusta, Maine
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 30, 2014

My wife received a coupon which stated it was good for a complimentary entree up to a value of $20. We went on a Sunday evening and she ordered fried scallop special, which was $20.95. the scallops came and were ok, except for the fact the breading fell off when you picked them up. When it came time to pay... More

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Holly G, Manager at Cloud 9 Restaurant at the Senator Inn & Spa, responded to this review

Dear MaineDan, First to clarify, you did not speak to the manager you spoke to a server. I'm sorry if there was some confusion. I apologize for the misunderstanding concerning the birthday coupon. I'm very sorry for the bad experience that you had. It is never our intention for there to be a problem with your bill or to be... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 16, 2014

Went to the Sunday brunch buffet on Father's Day. Even with the enormous crowd, for the opening at 11, everyone was seated by about 11:10. There were lines to get to the hot food until about 11:30; I'd advise skipping the crew and lines and getting there at 11:30! Probably make a reservation for 11:30 just to be safe. Remembering... More

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Holly G, Manager at Cloud 9 Restaurant at the Senator Inn & Spa, responded to this review

Thank you for the review we really appreciate you taking the time to give us your thoughts and observations. Father's Day was a very busy day for us and we are so glad that you were able to join us. Sunday Brunch is always a crowd pleaser and we hope to see you again very soon. Thanks again! Cordially, Holly More

Augusta, Maine
Senior Contributor
40 reviews 40 reviews
23 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 28, 2014

I live in the area & even in the context of limited options it's just okay. The service is generally pleasant and efficient. It's comfortable and hotel restaurant like inside. Their meals on plate are a better bet than the buffets, which seem overpriced for the not very good selection. (No fruit at the brunch, cheese is the only no-meat... More

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Holly G, Manager at Cloud 9 Restaurant at the Senator Inn & Spa, responded to this review

Hi Chellie R. Thank you for your review. I see that you live locally so I wanted to make you aware of a couple different pizzas that we offer that are meatless. We have the Greek Pizza with Feta, Greek Olives & Spinach or the Roasted Vegetable Pizza or the Portabella, Shiitake & Porcini Mushroom Pizza. We also offer gluten... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2014

We stayed at the associated hotel (the Senator) and ate here twice. Wife had the best fried haddock she ever had! It's a favorite of hers, and this one came topped with cheese & bacon. I had a lobster roll that had to have had a pound of fresh, sweet lobster meat, and awesome fries. Earlier we had gone down... More

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Holly G, Manager at Cloud 9 Restaurant at the Senator Inn & Spa, responded to this review

Our lobster rolls are truly impressive! If you haven't tried our crab cakes, they are amazing too. We greatly appreciate your review and we look forward to seeing you again very soon. Have a great summer! Cordially, Holly More

Hermon, Maine
Reviewer
5 reviews 5 reviews
5 restaurant reviews
3 of 5 stars Reviewed May 11, 2014

Mother's day brunch was meh. The selection and quality of food was mediocre. Pricey for what you get. Service was good.

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Holly G, Manager at Cloud 9 Restaurant at the Senator Inn & Spa, responded to this review

Mother's Day is one of our busiest days next to Thanksgiving. Families have been celebrating their holidays with us for decades and we appreciate you sharing yours with us too. Thank you for the review. Regards, Holly More

Auburn, Maine
Reviewer
5 reviews 5 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 9, 2014

great food. Very polite caring staff always smiling made us feel at home the brick oven pizza was awesome!!

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Holly G, Manager at Cloud 9 Restaurant at the Senator Inn & Spa, responded to this review

Why settle for ordinary when you can have extraordinary! Love the pizza and all the options. Gluten free crust available too! Thanks for the review. Regards, Holly More

Senior Contributor
35 reviews 35 reviews
12 restaurant reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 3, 2014 via mobile

I can't think of anything that stands out. Went for a business lunch. Food is good, but not memorable. Portions are very healthy and service was attentive. Venue a bit dated.

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Holly G, Manager at Cloud 9 Restaurant at the Senator Inn & Spa, responded to this review

We appreciate you taking the time to review Cloud 9 and hope to see you again very soon. More

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