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Factory Steak & Lobster

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Hotel Real Intercontinental Metrocentro, Managua, Nicaragua
22768989
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Dining options: Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 109 reviews
Visitor rating
  • 65
    Excellent
  • 30
    Very good
  • 9
    Average
  • 2
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
delicious and great ambiance

wait staff is excellent and food was wonderful. I had schrimp in garlic butter. portions were plentiful.

5 of 5 starsReviewed June 30, 2015
terri1957
,
Wilmington, Delaware
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109 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wilmington, Delaware
Level Contributor
38 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 30, 2015 NEW

wait staff is excellent and food was wonderful. I had schrimp in garlic butter. portions were plentiful.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed June 28, 2015 NEW

if you want a big juicy steak, this is the place to come. very good attention and the ambient is exquisite. highly recommended.

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for your positive comment, we do serve international and local prime cuts. Hopefully you may have a chance to explore our Menu on your next visit. Yours, More 

Managua, Nicaragua
1 review
5 of 5 stars Reviewed June 28, 2015 NEW

About a month ago we made a dinner for our daughter's birthday. We were 24 on 3 different tables and still we had an amazing service. The restaurant's supervisor Rafael Selva was very attentive in every aspect and the dinner was excellent. One of the few restaurants in Managua that has excellent attention and food quality. Very recommended

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for visiting us for such a great family cel,ebration. We will share your comments with Rafael and the team at Factory Steak & Lobster in order to keep up the good work. We will be happy to see you and welcome you back again. Yours, More 

Tamarindo, Costa Rica
Level Contributor
3 reviews
5 of 5 stars Reviewed May 28, 2015

Amazing service, very good food, ambiance perfect! My husband took the surf and turf (filet mignon and lobster) and I took the rack of lamb. It was perfect, from cooking to presentation, and quantity was more than we can eat!

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for sharing your experience, we are glad to know your expectations were met and would like to see you soon again! Yours, More 

Level Contributor
31 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 24, 2015

the restaurant is inside the InterContinental hotel in Managua. On a Sunday night, it is one of the few options available for a nice dinner. Meat was excellent, and cooked right at our request

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for your kind comments and preference toward our restaurant. Hoping to see you soon again and have the pleasure to serve you with our imported and local meat cuts and specialties. Yours, More 

Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 16, 2015

Most restaurants at hotels are mediocre to say the least but this rule is broken when you visit Factory Steak at Hotel Intercontinental. The service and food are excellent. The steak is cooked to perfection and carpaccio is divine. The waiter is there to please you. A must when you visit Managua if you look for a quiet place and... More 

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for taking time to write and share your experience. We will share with our team your detailed comments and are very happy to know you had a pleasant time at Factory Steak & Lobster. Yours, More 

Toronto
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 26, 2015

My friend and I had the opportunity to have lunch at Factory during a stay at the Intercontinental at the end of our two week vacation. We had mojitos to begin followed by a glass of red wine and cheeseburgers. The portions were sizable and the presentation lovely. The meat was fresh and well prepared. I found this restaurant to... More 

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for your kind review and sharing the insights of your visit to our restaurant. We hope to keep your preference and greet you soon again! Yours, More 

Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 7, 2015 via mobile

Although is a bit expensive, this is a nice restaurant and the sea food is fresh (The AC is almost sub-zero always!)

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for sharing your comments and we are happy to know you were satisfied, in terms of pricing we are looking to keep competitive and will take your opinion in consideration. Please visit us again soon! Yours, More 

Managua, Nicaragua
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 26, 2015

The food & service are excellent, but like any Hotel Restaurant is a little Pricey. Nice decoration and beautiful surrounding.

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for your comments, we are happy to know that your experience was positive and you were able to enjoy the atmosphere at our restaurant. Sincé we also entertain a good base of local customers we will work with our team to make appropriate suggestions to customers. Please when you find yourself in Managua be... More 

Bryan, United States
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

The food was excellent and the service very good. The wait staff spoke English. And the wine list was very good also

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for visiting us and making the time to share your comments. We are very happy to know we were able to serve you properly and contribute to a great experience during your trip. We hope to keep your preference and wait to see you soon again. Yours, More 

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Additional Information about Factory Steak & Lobster

Address: Hotel Real Intercontinental Metrocentro, Managua, Nicaragua
Phone Number: 22768989
Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
Cuisine: Steakhouse, Seafood

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Restaurant Details

Location and Contact Information

  • Address: Hotel Real Intercontinental Metrocentro, Managua, Nicaragua
  • Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
  • Phone Number: 22768989

Price and Cuisine

  • Cuisine: Steakhouse, Seafood

Questions & Answers

Questions? Get answers from Factory Steak & Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?