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All 182 Managua Restaurants

Factory Steak & Lobster

Hotel Real Intercontinental Metrocentro, Managua, Nicaragua
22768989
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Ranked #9 of 182 Restaurants in Managua
Certificate of Excellence 2014
Cuisines: Steakhouse
Dining options: Reservations, Late Night
Restaurant details
Dining options: Reservations, Late Night
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78 reviews from our community

Visitor rating
    48
    19
    7
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
tampa
Senior Contributor
37 reviews 37 reviews
19 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 25, 2014 NEW

Ate here last week when staying at the InterContinental. The food was good, steak was a little tough and portions were really large. Seems like a lot of waste or an excuse to charge more. Prices are high but that is what you get at a restaurant like this AND located at a hotel. The smallest cut of beef I... More

Was this review helpful? Yes 1
San Jose, Costa Rica
Senior Contributor
47 reviews 47 reviews
35 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 11, 2014

Waiters lacked a little training in service and my tortilla soup had stale tortillas. Capresse salad was good and their bread too!

Was this review helpful? Yes 2
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for sharing your experience. Your comments will be passed along and we hope to see you again when visiting Managua. Yours, Hans Scholte General Manager More

Chicago, Illinois
Contributor
11 reviews 11 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2014

While the food was delicious, I felt this place was a slightly overpriced compared to other similar restaurants. The mojitos are to die for!

Was this review helpful? Yes 1
Intermanagua, Director General at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for sharing your experience. Your comments will be passed along and we hope to see you again when visiting Managua. Yours, Hans Scholte General Manager More

Managua, Nicaragua
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

Excellent place for a special ocassion. I had called before going to prepare details for a surprise for my husbands birthday and they were so helpful. When we got there they made my husband feel so special, everything i had asked for they did. They went above and beyond.Oscar our waiter was incredible and so attentive to details. The delicious... More

Was this review helpful? Yes 1
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review
Google Translation

Estimada Huésped, Muchas gracias por el tiempo que se tomo al compartir su experiencia con nosotros. Nuestro equipo será notificado... More

1 review
5 of 5 stars Reviewed October 21, 2014

Excellent place for a special ocassion. I had called before going to prepare details for a surprise for my husbands birthday and they were so helpful. When we got there they made my husband feel so special, everything i had asked for they did. They went above and beyond.Oscar our waiter was incredible and so attentive to details. The delicious... More

Was this review helpful? Yes 1
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for the time you took to share your experience. Our team will be notified and surely we hope to have you with us soon again! Yours, Hans Scholte General Manager More

Gilford, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2014

The most unexpected dining experience i have had,,, Bruno was one of the best servers I have had in a long time. A very hard working humble and caring person. The food was fabulous - we had the surf and turf - a beautiful filet and 2 lobster tails - WOW.. We started with the Atuna Tatar it could have... More

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for sharing your experience. Your comments will be passed along and we hope to see you again when visiting Managua. Yours, Hans Scholte General Manager More

Granada, Nicaragua
Senior Contributor
38 reviews 38 reviews
31 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 13, 2014

Sounds a bit pricey one you read the menu but the place, the food, the ambience and the service is really worth it, Probably one of the best steaks i ever try not only in Managua but around Nicaragua. Definitely Fantastic.

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, We are very happy to hear that your experience was satisfying, thank you for your positive remarks and the time you take to share with us. Yours, Hans Scholte General Manager More

The Whole World.
Senior Contributor
23 reviews 23 reviews
4 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 10, 2014

I ate here two nights ago with 3 friends. As soon as we "almost" were seated a little guy ran over with a bottle of the PriceSmart/Costco water and really pushed it. We had no ideal what we wanted to eat or drink at that time. Word to the wise, Take the water that is in the silver water picture... More

Was this review helpful? Yes 1
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, We will note and review with our team at Factory Steak and Lobster your comment regarding your service experience. Feed back is always welcomed and will definitely help us meet customers expectations. Yours, Hans Scholte General Manager More

Geneva, Switzerland
Contributor
15 reviews 15 reviews
15 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 8, 2014

The only good point was the quality of their imported meat, the filet mignion was very well done. The rest was simply disappointing....the service was horrible, we had to complain to finaly have the manager coming to our table to tell us "I will take care of you directly", we thanked him and ask him for a second bottle of... More

Was this review helpful? Yes 2
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Guest, please let me ask for an apology to your experience. Thank you very much for investing your time into sharing your comments as they are important and helpful also to us. We will work with our F&B team closely to keep our standards high, our prices competitive and our friendliness and spirit of service up to game. Yours,... More

San Francisco
Senior Contributor
21 reviews 21 reviews
6 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 2, 2014

Nice menu selection of high quality food options and service was attentive and helpful. Though the dining room was quite cold from the A/C (but was appreciated compared to the heat outside on the patio area), the atmosphere was otherwise nice. We had the pork and the salmon - everything was cooked perfectly and sides were good - we appreciated... More

Was this review helpful? Yes
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for sharing your kind comments and remarks, we hope to have you with us again soon at Factory Steak & Lobster! Yours, Hans Scholte General Manager More

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Additional Information about Factory Steak & Lobster

Address: Hotel Real Intercontinental Metrocentro, Managua, Nicaragua
Phone Number: 22768989
Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
Cuisine: Steakhouse

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