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Factory Steak & Lobster

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Hotel Real Intercontinental Metrocentro, Managua, Nicaragua
22768989
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TripAdvisor Reviewer Highlights

Read all 93 reviews
Visitor rating
  • 56
    Excellent
  • 25
    Very good
  • 8
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Excellent skirt steak and carpaccio !

Most restaurants at hotels are mediocre to say the least but this rule is broken when you visit Factory Steak at Hotel Intercontinental. The service and food are excellent. The steak is cooked to perfection and carpaccio is divine. The waiter is there to please you. A must when you visit Managua if... read more

4 of 5 starsReviewed March 16, 2015
Brenda E
Good for:
  • Reservations
  • Late Night
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93 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2015

Most restaurants at hotels are mediocre to say the least but this rule is broken when you visit Factory Steak at Hotel Intercontinental. The service and food are excellent. The steak is cooked to perfection and carpaccio is divine. The waiter is there to please you. A must when you visit Managua if you look for a quiet place and... More 

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for taking time to write and share your experience. We will share with our team your detailed comments and are very happy to know you had a pleasant time at Factory Steak & Lobster. Yours, More 

Toronto
Contributor
15 reviews 15 reviews
6 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 26, 2015

My friend and I had the opportunity to have lunch at Factory during a stay at the Intercontinental at the end of our two week vacation. We had mojitos to begin followed by a glass of red wine and cheeseburgers. The portions were sizable and the presentation lovely. The meat was fresh and well prepared. I found this restaurant to... More 

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for your kind review and sharing the insights of your visit to our restaurant. We hope to keep your preference and greet you soon again! Yours, More 

Contributor
13 reviews 13 reviews
12 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 7, 2015 via mobile

Although is a bit expensive, this is a nice restaurant and the sea food is fresh (The AC is almost sub-zero always!)

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for sharing your comments and we are happy to know you were satisfied, in terms of pricing we are looking to keep competitive and will take your opinion in consideration. Please visit us again soon! Yours, More 

Managua, Nicaragua
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 26, 2015

The food & service are excellent, but like any Hotel Restaurant is a little Pricey. Nice decoration and beautiful surrounding.

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for your comments, we are happy to know that your experience was positive and you were able to enjoy the atmosphere at our restaurant. Sincé we also entertain a good base of local customers we will work with our team to make appropriate suggestions to customers. Please when you find yourself in Managua be... More 

Bryan, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 13, 2015

The food was excellent and the service very good. The wait staff spoke English. And the wine list was very good also

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for visiting us and making the time to share your comments. We are very happy to know we were able to serve you properly and contribute to a great experience during your trip. We hope to keep your preference and wait to see you soon again. Yours, More 

Miami Beach, Florida
Senior Contributor
33 reviews 33 reviews
29 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 9, 2015

Decided that after missing a flight in Miami and being delayed 6 hours it would be nice to have a nice dinner out for my wife and I. We decided we would yet the Factory Steak and lobster. After arriving we were offered a choice of tables inside or on the patio. We decided on the patio as we would... More 

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, We thank you for sharing your kind comments, we are glad to know that you and your wife spent a nice evening at our restaurant and your expectations were met. Hope to see you soon again in Managua! Yours, More 

usa
Top Contributor
53 reviews 53 reviews
10 restaurant reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 4, 2015

I've spent 3 weeks in Nica having great beef. This is no better or worse, but way more expensive. A piece of local beef, mashed potatoes and two glasses of wine just doesn't equal $35. 55 cords for a bottle of water is just a rotten grab. Beef was outstanding as most is here. Mashed Potatoes were crap (dry, in... More 

Was this review helpful? Yes 1
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for sharing your comments and we are sad to know the expectations of your visit were not met. We will follow up with our team and review your remarks since we are very conscious of delivering complete satisfaction to our customers Yours, More 

Managua, Nicaragua
Contributor
13 reviews 13 reviews
10 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 4, 2015

The Factory is the beast place to eat meat, they only carry imported cuts and leave them juicy and tender. Their fish and lobster are good but the restaurant specializes on steaks. Their executive meals makes them a good place to grab lunch at business hours.

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for your positive comments, we also offer in our menu local beef cuts that are savory and great quality. We also thank your preference and hope to see you soon at FACTORY STEAK & LOBSTER! Yours, More 

1 review
5 of 5 stars Reviewed January 2, 2015

Food is excellent, ceviche, steak fish all of the items my group tried we all loved and agreed best spot in Managua by far.

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear visitor, Knowing you and your party had a great experience only inspire us to keep up the good job. Please do not forget to visit us again when in Managua! Yours, More 

Geneva, Switzerland
Top Contributor
149 reviews 149 reviews
75 restaurant reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed December 26, 2014

A very nice restaurant in the Intercontinental Hotel. Food and service was excellent. We ended up eating there twice and all our meals were very well prepared. The lobster is a must!

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, We are glad to know you were satisfied with your choice, we welcome you again soon to try out our specialties from import and local meat in our menu. Yours, Hans Scholte General Manager More 

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Restaurant Details

Location and Contact Information

  • Address: Hotel Real Intercontinental Metrocentro, Managua, Nicaragua
  • Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
  • Phone Number: 22768989

Price and Cuisine

  • Cuisine: Steakhouse

Questions & Answers

Questions? Get answers from Factory Steak & Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?