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Factory Steak & Lobster

Hotel Real Intercontinental Metrocentro, Managua, Nicaragua
22768989
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Ranked #10 of 176 Restaurants in Managua
Certificate of Excellence 2014
Cuisines: Steakhouse
Dining options: Reservations, Late Night
6 visitor photos
Restaurant details
Dining options: Reservations, Late Night
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67 reviews from our community

Visitor rating
    43
    15
    5
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Geneva, Switzerland
Contributor
15 reviews 15 reviews
15 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 8, 2014

The only good point was the quality of their imported meat, the filet mignion was very well done. The rest was simply disappointing....the service was horrible, we had to complain to finaly have the manager coming to our table to tell us "I will take care of you directly", we thanked him and ask him for a second bottle of... More

Was this review helpful? Yes 1
San Francisco
Senior Contributor
21 reviews 21 reviews
6 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

Nice menu selection of high quality food options and service was attentive and helpful. Though the dining room was quite cold from the A/C (but was appreciated compared to the heat outside on the patio area), the atmosphere was otherwise nice. We had the pork and the salmon - everything was cooked perfectly and sides were good - we appreciated... More

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed August 21, 2014

Food was pretty good, but extremely pricey by local standards. The lobster and filet mignon was about $25.

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Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Customer, Kindest regards from the team working in Factory Steak & Lobster. Thank you for visiting our restaurant, just as we thank you for your comment and feedback about price. Best Regards, Hans Scholte General manager More

Campinas, SP
Top Contributor
107 reviews 107 reviews
31 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 8, 2014

I went there for dinner and I was impressed by the quality of their food and service. They offer something really unique for their costumers..

Was this review helpful? Yes 1
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Mr. Schust, Kindest regards from the team working in Factory Steak & Lobster. Thanks for visiting our restaurant, it was a pleasure to serve. Thank you also for your punctuation and commentary. In Factory we work to give you the best service and to make each visit a unique and special experience. We hope you visit us soon. Best... More

Reviewer
4 reviews 4 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

Did someone say great value and awesome food? It's good all around. Food, service and everything in between. One of the places to go to.

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Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Wil, Kindest regards from the team working in Factory Steak & Lobster. We thank you for visiting our restaurant, it was a pleasure for us to assist you. Likewise we thank you for your comment and your punctuation, our goal is that you enjoy our food, service and facilities and thus become the place where you want to be.... More

Laguna Niguel, California
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

My husband, 2 children, and I dined at The Factory for dinner one night and the food was fantastic! Although this restaurant is a steak and seafood restaurant it is very much vegetarian friendly as well. My husband loved his surf and turf and the kids and I loved our vegetarian dishes. The wine was fantastic and the service was... More

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Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Ms. Christina, Kindest regards from the team that works Factory Steak & Lobster. We wish to thank you for visiting our Factory Steak & lobster restaurant during your stay with us. For us it was a a pleasure to serve you and your family. Although Factory is a restaurant that specializes in steaks and lobster, we always have a... More

Westport, Connecticut
Reviewer
3 reviews 3 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 21, 2014 via mobile

Steaks were great, vegetables were lacking. Had a nice Ceviche app but the Ceasar Salad was served as main course salad with grilled chicken breast. Great wine list and prices were amazing!

Was this review helpful? Yes 2
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Mr. Kevin, Kindest regards from the team working in Factory Steak & Lobster. Thanks for visiting, it is a pleasure for us to know that you liked the food, especially the steak and the ceviche app. We hope you will visit us soon, it was a pleasure to serve you. Best regards, Hans Scholte General manager More

Managua, Nicaragua
Contributor
13 reviews 13 reviews
10 restaurant reviews
4 of 5 stars Reviewed May 26, 2014

Good food, but on the pricey side. It's part of the Intercontinental hotel chain so not as local as you may hope for. Consistent, tasty, and clean, it's still a good choice...

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Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Joe, Kindest regards from the team working at Real InterContinental Metrocentro Managua. Thank you for writing to us, it was a pleasure to serve you when you were visiting our Factory Steak & Lobster Restaurant. We hope to visit again. Best Regards, Hans Scholte General manager More

Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2014

I've bee a couple times with my girlfriend and it was a great experience from beginning to end. To celebrate Monther's Day; we are planning to have dinner with my girlfriend and family. I do recommend this restaurant 100% for family, business and friends- great atmosphere. PS: The only suggestion is that you should have the menu on line to... More

Was this review helpful? Yes 1
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear guest, Best regards from the team working at Real InterContinental Metrocentro Managua. Thank you very much for your comment and for recommending 100%. Likewise thanks for the suggestion, we will consider. We hope you visit us soon. Best Regards, Hans Scholte General manager More

Managua, Nicaragua
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 1, 2014

My Dad invited my wife and I for Dinner in Managua to celebrate his birthday early. Occasionally we visit the buffet at the Intercontinental and it is not too expensive and decent food. It was closed so we were told that there was a restaurant in back called the "Factory" It looked expensive and fancy. We were waited on by... More

Was this review helpful? Yes 1
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Guest, Kindest regards from the team working in Real InterContinental Metrocentro Managua. Thanks for your comments about our Factory Steak & Lobster. For us it was a pleasure to serve with you and to celebrate his dad's birthday. Hope your dad spend a great birthday. We hope you visit us soon. Best Regards, Hans Scholte General manager More

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