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Factory Steak & Lobster

Certificate of Excellence
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Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua, Nicaragua
50522768989
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Dining options: Lunch, Late Night, Accepts American Express, Accepts Mastercard, Accepts Visa, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Factory Steak and Lobster offers imported and local prime steak cuts,...
Factory Steak and Lobster offers imported and local prime steak cuts, lobster and seafood specialties. Along the main room there are 2 private rooms for special occasions or make a selection from our wide wine menu and choose to seat at our open deck area.
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TripAdvisor Reviewer Highlights

Read all 151 reviews
Visitor rating
  • 93
    Excellent
  • 35
    Very good
  • 14
    Average
  • 6
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Fine dining in Managua? Factory

This is my third time in Managua. I've stayed at the Intercontinental for over two months now for business. Factory has a laid back yet elegant atmosphere, upon walking in, you're welcomed and escorted to your table by Noelia, she's not just the Hostess, she's such a PR for the restaurant, the... read more

4 of 5 starsReviewed 3 weeks ago
Adamsfco
,
Mexico City, Mexico
via mobile
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151 Reviews from our TripAdvisor Community

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Mexico City, Mexico
Level Contributor
36 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is my third time in Managua. I've stayed at the Intercontinental for over two months now for business. Factory has a laid back yet elegant atmosphere, upon walking in, you're welcomed and escorted to your table by Noelia, she's not just the Hostess, she's such a PR for the restaurant, the hotel and even the country. This was my... More 

Helpful?
1 Thank Adamsfco
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Great food and outstanding customer service from Bruno! Yes we even remember his name! Kudos! Food was delicious, the rack of lamb is the best and they have a large variety of wines as well with great prices

Helpful?
1 Thank Manuel D
Washington DC, District of Columbia
Level Contributor
155 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very friendly service, just found the food to be so-so. They offer free bread and fixings and aimed to please.

Helpful?
1 Thank J G
La Paz, Bolivia
Level Contributor
509 reviews
215 restaurant reviews
common_n_restaurant_reviews_1bd8 318 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I am not usually very interested in hotel restaurants but this one, within the premises of Real Intercontinental Hotel, is a good choice if you want seafood. Prices are high, the place is not particularly interesting, just ok.

Helpful?
1 Thank Gumucio
Charlotte, North Carolina
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 7, 2015

Even though this is in the InterContinental, this steak house is worth every penny and every second you spend there. The service was absolutely perfect, the outdoor seating was my favorite. We ate here 3 separate times (on thanksgiving, the had a thanksgiving special menu!! It was so delicious) our servers Oscar and Bruno were awesome! They were very attentive,... More 

Helpful?
3 Thank lizzybrom
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear lizzybrom, Thank you for your visit and very happy to know our Thanksgiving special was your selection during one of your 3 visits. We will praise Oscar and Bruno in order to keep up the good job! Hoping to see you very soon again. Yours, More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 1, 2015

The fried shrimp was very good. It is one of the few places that the jumbo shrimp are actually large. An order of one will almost serve two people. Depends on your appetite. The service is excellent.

Helpful?
2 Thank Ronnie31540
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Ronnie31540, We are very glad to know that the fried shrimp was up to your taste, visit us again soon! Yours, More 

New York City, New York, Usa
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2015

Colleagues and I were traveling on business and decided to eat at the Factory in Managua, Nicaragua. The experience lived up to the great Trip Advisor reviews. In particular, Bruno and Marlon (yes, like Brando) were exceptional wait staff that made the dinner exceptional. Overall, a very enjoyable evening and highly recommended.

Helpful?
2 Thank Guillermo M
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guillermo M, Thank you very much for sharing your experience at FACTORY STEAK & LOBSTER. Bruno and Marlon will be advised of your remarks as well as our team in order to keep up the good work caring for our guests and visitors. Yours, More 

Managua, Nicaragua
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

Althought the place needs a serious invesment on AC (soon .. It has been damaged for months now), The service provided there is usually one of the best in town. We are usually serviced by Felix and Bruno and they are outstanding.. Always wiling to assist!!!! Food delicious specially the lamb. We go almost every month and the experience never... More 

Helpful?
2 Thank sandycoavi
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear sandycoavi, We would like to thank your review and your preference and Bruno and Felix will be advised in order to keeping customer service to great standards! Regarding our AC, please let me apologize for any inconvenience and we will take this opportunity to share with you that we are receiving our equipment and by next week it will... More 

New York, NY
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed November 3, 2015

When I was a guest at the Intercontinental, I was too lazy to go off the premises to find a real restaurant, so I decided to simply go to the onsite option. This was a tremendous mistake. My guest and I arrived at 8pm and were seated outside. The restaurant was pretty busy, and by 8:30pm was nearly full. Over... More 

Helpful?
3 Thank Trendster
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Trendster, Once again please accept our sincere apology to your experience at our restaurant. Your comments have been reviewed in detail with our team in order to prevent any of our visitors to have a similar perception of the service procured while selecting us for dinner or lunch. Receive our regrets for the inconveniences caused Yours, More 

1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 21, 2015 via mobile

I am staying at the real intercontienental hotel for 2 months on business. I dont speak any spanish. But my waiter Bruno M was very patient with me and brought the best customer service possible. He was awesome. The food was great too but bruno definately made my experience special. Cant wait to come back. Bruno deserves a raise in... More 

Helpful?
2 Thank Jeffrey J
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Jeffery J, Thank you for your very kind comments and sharing your service experience. We will share with Bruno your comments and definitely look forward for your next visit to Managua! Yours, More 

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Restaurant Details

Location and Contact Information

  • Address: Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua, Nicaragua
  • Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
  • Phone Number: 50522768989

Price and Cuisine

  • Cuisine: Steakhouse, Seafood

Description

Factory Steak and Lobster offers imported and local prime steak cuts, lobster and seafood specialties. Along the main room there are 2 private rooms for special occasions or make a selection from our wide wine menu and choose to seat at our open deck area.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Factory Steak & Lobster and other visitors
2 questions
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Managua, Nicaragua
6 months ago

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Questions? Get answers from Factory Steak & Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?