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Factory Steak & Lobster

Certificate of Excellence
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Hotel Real Intercontinental Metrocentro, Managua, Nicaragua
22768989
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Dining options: Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 117 reviews
Visitor rating
  • 71
    Excellent
  • 30
    Very good
  • 9
    Average
  • 4
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Fantastic meal, fantastic staff

We wanted somewhere special for the last meal of our honeymoon and decided on Factory Steak & Lobster. Although it is within a hotel the restaurant is great and is absolutely gorgeous sat out on the decked area by the pool. Bruno M was our waiter and the guy is great, such a gentlemen and looked... read more

5 of 5 starsReviewed August 20, 2015
Goonerdamo
,
Winchester, United Kingdom
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117 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Winchester, United Kingdom
Level Contributor
18 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 20, 2015

We wanted somewhere special for the last meal of our honeymoon and decided on Factory Steak & Lobster. Although it is within a hotel the restaurant is great and is absolutely gorgeous sat out on the decked area by the pool. Bruno M was our waiter and the guy is great, such a gentlemen and looked after us for the... More 

Was this review helpful? Yes
Rogers, Arkansas, United States
Level Contributor
57 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 15, 2015

The service was great but the food was terrible. I had a ribeye and it was one of the worst I'd had in Managua, there are better options for a similar price or you can step it up a tad and get something a little better. The meat quality was poor, it was cut too thing, and not cooked properly.... More 

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear guest, Thank you for your comments, we have to apologize for not meeting your expectations during your visit. We will review it with our team in order to learn from this circumstances. Please let us have a new opportunity to serve you and perform as all of our guests deserve. Yours, More 

North Houston, Texas
1 review
5 of 5 stars Reviewed July 28, 2015

First time eating here. The service was impeccable and the outside dining option was great. A nice gentle breeze in a beautiful setting was very nice. Bruno M took very good care of us and spoke english which made it easier to communicate. The prices are very reasonable and the quality of the food was first class. I highly recommend... More 

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear guest, Thank you for your positive review. Please give us a new opportunity to serve you again and show you our menu and quality service. International and local prime cuts together with a very well assorted wine cellar are only a few trade marks of what makes THE PLACE TO BE Yours, More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed July 23, 2015

Bruno M is making this place look good. Perfect after the meal combo drinks for desert from this guy are a perfect way end.

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear guest, Thank you for your positive review. We look forward to your next visit and new opportunity to meet your expectations. Yours, More 

Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

Great atmosphere, great service and our waiter Bruno Del Carmen was incredible. 10 out of 10. Plus the prices were very reasonable! We

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, We appreciate your positive review during your recent visit to our Restaurant, we will share your comment with Bruno and hope to have a new opportunity to serve you soon again. Yours, More 

Wilmington, Delaware
Level Contributor
40 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 30, 2015

wait staff is excellent and food was wonderful. I had schrimp in garlic butter. portions were plentiful.

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for your kind comments, our team will be informed of the good work and your positive experience. Please visit us soon again! Yours, More 

1 review
4 of 5 stars Reviewed June 28, 2015

if you want a big juicy steak, this is the place to come. very good attention and the ambient is exquisite. highly recommended.

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for your positive comment, we do serve international and local prime cuts. Hopefully you may have a chance to explore our Menu on your next visit. Yours, More 

Managua, Nicaragua
1 review
5 of 5 stars Reviewed June 28, 2015

About a month ago we made a dinner for our daughter's birthday. We were 24 on 3 different tables and still we had an amazing service. The restaurant's supervisor Rafael Selva was very attentive in every aspect and the dinner was excellent. One of the few restaurants in Managua that has excellent attention and food quality. Very recommended

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you very much for visiting us for such a great family cel,ebration. We will share your comments with Rafael and the team at Factory Steak & Lobster in order to keep up the good work. We will be happy to see you and welcome you back again. Yours, More 

Tamarindo, Costa Rica
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

Amazing service, very good food, ambiance perfect! My husband took the surf and turf (filet mignon and lobster) and I took the rack of lamb. It was perfect, from cooking to presentation, and quantity was more than we can eat!

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for sharing your experience, we are glad to know your expectations were met and would like to see you soon again! Yours, More 

Level Contributor
31 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 24, 2015

the restaurant is inside the InterContinental hotel in Managua. On a Sunday night, it is one of the few options available for a nice dinner. Meat was excellent, and cooked right at our request

Was this review helpful? Yes
Intermanagua, General Manager at Factory Steak & Lobster, responded to this review

Dear Guest, Thank you for your kind comments and preference toward our restaurant. Hoping to see you soon again and have the pleasure to serve you with our imported and local meat cuts and specialties. Yours, More 

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Restaurant Details

Location and Contact Information

  • Address: Hotel Real Intercontinental Metrocentro, Managua, Nicaragua
  • Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
  • Phone Number: 22768989

Price and Cuisine

  • Cuisine: Steakhouse, Seafood

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Factory Steak & Lobster and other visitors
1 question
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Managua, Nicaragua
1 month ago

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Questions? Get answers from Factory Steak & Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?