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Heladeria San Agustin

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Guayaquil 1053, Quito, Ecuador
(02) 228 5082
Today
10:00 am - 10:45 pm
Open now
See all hours
Hours:
Sun - Sat 10:00 am - 10:45 pm
Dining options: Breakfast, Lunch

TripAdvisor Reviewer Highlights

Read all 70 reviews
Visitor rating
  • 40
    Excellent
  • 21
    Very good
  • 6
    Average
  • 3
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Very decent meal in extraordinary ambience! Only lunches.

This busy lunchtime restaurant is usually packed with locals and it is best to reserve a table. And not without good reason. It is located in the heart of the old Quito town. The food and service was impeccable by any standard but best of all was the unusual décor. We sat at the first floor level... read more

5 of 5 starsReviewed March 28, 2015
OscarWilde1
,
Gharghur, Malta
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70 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Gharghur, Malta
Top Contributor
190 reviews 190 reviews
127 restaurant reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed March 28, 2015

This busy lunchtime restaurant is usually packed with locals and it is best to reserve a table. And not without good reason. It is located in the heart of the old Quito town. The food and service was impeccable by any standard but best of all was the unusual décor. We sat at the first floor level and were surrounded... More 

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Blacksburg, Virginia
Senior Contributor
34 reviews 34 reviews
5 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 2, 2014

As Americans wandering around Quito, we were lucky to find this quaint restaurant where the staff managed to understand our limited Spanish and served us excellent food. The seafood and rice dish that I had was plentiful and very tasty. Others in our party of 6 were also pleased. We were being careful in Ecuador not to drink tap water... More 

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Quito, Ecuador
Contributor
16 reviews 16 reviews
6 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 1, 2014

Heladería San Agustín is a very traditional place located near Plaza de Independencia. The Heladería of course offers up fresh handmade ice cream that is made using a traditional paila. Heladería San Agustín also serves lunch consisting of a variety of Ecuadorian traditional food, Seco de Chivo and ceviches are very famous. The Staff is very friendly and helpful

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Top Contributor
96 reviews 96 reviews
52 restaurant reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed June 18, 2014

Heladería San Agustín is a must-see and must-try Ice Cream Shop. Located near Plaza de Independencia (Plaza Grande) this Heladería gets very busy during lunch hours with both Ecuadorians and tourists. The Heladería of course offers up fresh handmade ice cream that is made using a traditional paila. Flavors are exotic to non-Ecuadorians and become a cultural experience for those... More 

Was this review helpful? Yes 1
Berkeley, California
Top Contributor
268 reviews 268 reviews
82 restaurant reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed April 22, 2014

This place does a booming business thanks to lonely planet. We got there to beat the lunch time rush and were glad we did since shortly after we arrived they put up a purple sash to block further entrance until more tables opened up. The service was really slow. Perhaps it was a factor of what we ordered or time... More 

Was this review helpful? Yes 2
Empoli, Italy
Contributor
18 reviews 18 reviews
12 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 21, 2014

This restaurant (don't be confused by the "heladeria" sign outside, meaning ice creams) is well located in the city center close to the San Agustin church. They serve excellent local food and very large dishes, so pay attention not ordering too much. I recommend to order different dishes and share!

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
277 reviews 277 reviews
154 restaurant reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed November 27, 2013

We only came there to have some ice cream and although it is home made, we weren't really impressed. Prices were okay, the place was clean, and the staff were friendly.

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Sydney, Australia
Senior Contributor
25 reviews 25 reviews
19 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 20, 2013

Limited hours but generally friendly service, fantastic ice cream in a convenient old town location. Try the cinammon. Empanadas are recommended. Ceviche, for Ecuatorian standards, is fresh.

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Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 7, 2013

We went there 3 times... So because they have business hours doesn't mean they are actually open during those hours!! And because they have a menu doesn't mean they have all the food. Even if it is 1 pm. We never got to try the goat stew coz they were always out! but other things we tried were really good.... More 

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texas
Top Contributor
52 reviews 52 reviews
14 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 17, 2013

This Heladeria is well known and written up in just about every travel book and magazine available. The food is great including many of the traditional Ecudorian plates as well as the ice cream. The atmosphere is lively with an excellent waitstaff.

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Restaurant Details

Location and Contact Information

  • Address: Guayaquil 1053, Quito, Ecuador
  • Location: South America  >  Ecuador  >  Pichincha Province  >  Quito
  • Phone Number: (02) 228 5082
Open Hours
Sunday
10:00 am - 10:45 pm
Monday
10:00 am - 10:45 pm
Tuesday
10:00 am - 10:45 pm
Wednesday
10:00 am - 10:45 pm
Thursday
10:00 am - 10:45 pm
Friday
10:00 am - 10:45 pm
Saturday
10:00 am - 10:45 pm

Questions & Answers

Questions? Get answers from Heladeria San Agustin staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?