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Starbucks The Cathay

Neighborhood:
Orchard Road
Coffee Shop
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2 Handy Road | The Cathay #01-05, Singapore, Singapore
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TripAdvisor Reviewer Highlights

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Visitor rating
  • 0
    Excellent
  • 0
    Very good
  • 4
    Average
  • 0
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  • 1
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    1 of 5 stars
Sharpening Services

I consider myself a loyal customer of Starbucks, and will always be. I love it that they have brought the coffee culture up to a new level. I only have one suggestion. To sharpen its service standards, knowing the customer's name is very important in today's service culture. Often, the service... read more

3 of 5 starsReviewed April 12, 2015
CCHSingapore
,
Singapore
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5 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Singapore
Top Contributor
142 reviews 142 reviews
95 restaurant reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed April 12, 2015

I consider myself a loyal customer of Starbucks, and will always be. I love it that they have brought the coffee culture up to a new level. I only have one suggestion. To sharpen its service standards, knowing the customer's name is very important in today's service culture. Often, the service staff would ask for the customer's name to identify... More 

Was this review helpful? Yes
Singapore
Reviewer
4 reviews 4 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 27, 2014

Starbucks is everywhere and I used to like the coffee alot... but recently I find that the coffee seems to vary from place to place... The recent one I went to, the coffee lacks character and does not stand out as Starbucks coffee. In fact I am going back to the good old coffee shop coffee... Not sure why but... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 31, 2013 via mobile

Its not the first time I’ve walked away from a Starbucks cafe on a weekend... Returned after an hour and it's the same customers occupying the tables. Some were just catching a few zzz...! Others had set up a study desk with a few colleagues! Why can’t Starbucks coax these customers out after an hour during peak hours?

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
62 reviews 62 reviews
42 restaurant reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed April 12, 2013 via mobile

... and that is all you need to know really. Watery expensive coffee, soggy reheated food and dozens of loitering students who remain long after their coffee is gone.

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
1,093 reviews 1,093 reviews
284 restaurant reviews
737 helpful votes 737 helpful votes
3 of 5 stars Reviewed November 9, 2011

I start all my Starbucks reviews like this – the food and drink is all the same - that’s why I go there! As such, I will only mention the quality of the food and drink if it is unusually good or bad. Generally, my review will focus on the atmosphere, location, layout and staff quality. This little store is... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 2 Handy Road | The Cathay #01-05, Singapore, Singapore
  • Location: Asia  >  Singapore  >  Singapore>  > Orchard Road
  • Neighborhood: Orchard Road

Price and Cuisine

  • Cuisine: Coffee Shop

Questions & Answers

Questions? Get answers from Starbucks The Cathay staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.