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Watami

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Neighborhood:
Orchard Road
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ION Orchard #B3-23, 2 Orchard Turn, Singapore 238801, Singapore
(65) 6509 9366
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TripAdvisor Reviewer Highlights

Read all 33 reviews
Visitor rating
  • 4
    Excellent
  • 10
    Very good
  • 8
    Average
  • 5
    Poor
  • 6
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Food passable service poor

My friend and I went to the branch at Clark Quay. There was no staff to usher us in. We waited for quite a while before we were noticed. Ordering was not too bad. However the food took a long time to reach us. My friend's Tonkatsu looked nice. I ordered beef hotpot and the food was average... read more

2 of 5 starsReviewed December 5, 2014
garfieldfat
,
Singapore, Singapore
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33 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
3 restaurant reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 5, 2014

My friend and I went to the branch at Clark Quay. There was no staff to usher us in. We waited for quite a while before we were noticed. Ordering was not too bad. However the food took a long time to reach us. My friend's Tonkatsu looked nice. I ordered beef hotpot and the food was average. The worse... More 

Was this review helpful? Yes
Selangor, Malaysia
Contributor
18 reviews 18 reviews
9 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 27, 2014

You have to press a button to indicate how many patrons will need to be seated.. i.e. 1-2, 3-4, 5-8. and queue to be seated. When our turn came, the waiter noticed we had a child so we had to wait longer while she found another seat which was more child-friendly. Food is nice, one of the set came a... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
10 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 23, 2014

Food was really poor.. Only the rice dishes were ok.... Service is also poor and slow. I am definitly not going back here..

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
48 reviews 48 reviews
9 restaurant reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed November 6, 2014 via mobile

At the entrance, there was no one there. Had to walk in to catch their attention.All went well throughout the dinner until I tasted the sashimi and found a bone inside. Totally spoiled the whole dining experience. And they also mixed up the drinks that we ordered. Would not be going there anymore.

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 20, 2014

Was looking forward to a good lunch at Watami @City Square on a Friday afternoon as the food was pretty nice and value for money. However, the last experience we had there really spoil it all. We pressed for our number and the bell but not a single staff attended to us. There was already a queue but were all... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 30, 2014

we were at the outlet at Raffles City on a Sunday afternoon for lunch. as ususal, we awaited at the entrance. after quite a while and there was no staff at the entrance. we decided to walk in to take a look. when we met the manager, we were told there was no empty table. but we saw many empty... More 

Was this review helpful? Yes 1
Singapore
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 of 5 stars Reviewed July 5, 2014

I have now sat here for half an hour without anyone taking an order. A waitress has arrived and ascertained I have not ordered but that was twenty minutes ago. Definitely not again. Poor service by demoralised inattentive staff. What a terrible experience

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
24 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 28, 2014

I ordered the saba fish set lunch. My friend ordered the bibimbap lunch special for the day. At less than $10/meal, it was real value for money. I was served a whole saba fish (as compared to half a fish at a food court for 2/3 the price). The fish was cooked just right. The seasoning was done just right... More 

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
98 reviews 98 reviews
55 restaurant reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 29, 2014

Visited with hubby and 2 children. We ordered one of their set menu and we were not disappointed. The $59++ menu comes with a Caesar salad, fries, fresh salmon sashimi, beef pepper rice, beef sukiyaki hotpot with rice, teriyaki chicken n pork thin pizza and 2 drinks. The portion is sufficiently large and it's definitely enough for 2-3 adults. We... More 

Was this review helpful? Yes 1
Singapore
Top Contributor
61 reviews 61 reviews
39 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 22, 2013 via mobile

Visited the outlet at The Central@Clarke Quay a few days ago. Despite a busy weekday lunch crowd, was able to get a table almost instantly. Manager, although looking flustered, managed the flow well. Food came on time and was tasty and value for money. Staff was friendly and gave the impression that they are a motivated and well trained outfit.... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: ION Orchard #B3-23, 2 Orchard Turn, Singapore 238801, Singapore
  • Location: Asia  >  Singapore  >  Singapore>  > Orchard Road
  • Neighborhood: Orchard Road
  • Phone Number: (65) 6509 9366

Price and Cuisine

  • Average Prices: USD 8 - 11
  • Cuisine: Japanese

Questions & Answers

Questions? Get answers from Watami staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?
 

Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood