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Keyaki

Pan Pacific Singapore | 7 Raffles Boulevard, Singapore, Singapore (Downtown Core)
68268240
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Ranked #46 of 7,129 restaurants in Singapore
Certificate of Excellence 2014
Cuisines: Japanese
More restaurant details
Restaurant details
Good for: Romance, Large groups, Doing business, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Neighborhood: Downtown Core
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99 reviews from our community

85% Recommend
    64
    21
    11
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
19 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 30, 2014

I've been to Keyaki a number of times for work lunches. Whilst I love the food and venue, the service often is inconsistent and at generally slow. Today I went for a meal with an important client. When I arrived, I asked for a quieter table. My guest then came I and was seated the original table where I couldn't... More

Was this review helpful? Yes 1
PanPacificSG, Director of Marketing at Keyaki, responded to this review

Dear AussieDoris Thank you for sharing your feedback with us. We have looked into your comments and ascertained that the mis-communication regarding the tables ensued due to an initial table change. We are very sorry that your lunch was rushed as a result and would like to invite you to write to us at gcc.sin@panpacific.com in order that we may... More

Manila, Philippines
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2014

Adding this place to my favorite list. Had the usual Tempura and chawan mushi ..then some sake, my peers ordered a large sushi boat then more sake. Followed bu more sashimi then more sake. Leaving the restaurant a little heavier and happier :)

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eGCC, Manager at Keyaki, responded to this review

Dear Biajera, Thank you for adding Keyaki to your list of favourite restaurants. Our chefs are delighted you enjoyed the experience. In addition to tempura and sushi, our authentic Japanese cuisine and seasonal omakase Kaiseki presentation, Keyaki also features a wide selection of premium sake and Japanese whisky. We are glad that you enjoyed your dinner and we hope to... More

Hong Kong, China
Top Contributor
77 reviews 77 reviews
16 restaurant reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 28, 2014

The restaurant is on the 3rd floor of the Pancific Hotel at Marina Bay area. It is set alongside a Japanese style garden. It mainly serves teppanyaki but has choice of set meals and a la carte. The price of the set meals are quite reasonable. Service was excellent. Guests of the Pan Pacific Hotel enloy 30% discount.

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eGCC, Manager at Keyaki, responded to this review

Dear Easytravel88, I am glad that you enjoyed your dining experience at Keyaki. Keyaki is set amidst a landscaped Japanese garden to enhance the authentic concept of the restaurant. Thank you for highlighting our Teppanyaki, we recommend reserving a seat at the teppanyaki counter to experience our chefs’ culinary theatrics. Additionally, Keyaki features an omasake kaiseki presentation that is refreshed... More

Edinburgh, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 17, 2014

Entry through the sculpted roof top gravel garden, cross by the Koi carp pond and enter via a minimalist sliding door to equally minimalist and elegant decor inside. I ate at the sashimi bar and had, of course, sashimi. On the pricy side but utterly sublime, i could have eaten the menu - fresh, light, exquisite and beautifully prepared by... More

Was this review helpful? Yes 2
PanPacificSG, Director of Marketing at Keyaki, responded to this review

Hello Gaitero Thank you for taking the time to share your feedback regarding Keyaki. We are truly delighted that you enjoyed the sashimi and teppanyaki as well as these are two of our specialities. We hope to welcome you back again soon. Warmest regards The Team at Keyaki More

KL
Senior Contributor
26 reviews 26 reviews
21 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2014

The sashimi, sushi and teppanyaki are very good. Wine list is more varied than normal and offers several really good yet reasonable options. (We are Marlborough Sauv Blanc fans and saw Ned's, Cloudy Bay and Craggy Range on the list.) Personally, we did not like the sweetened soy sauce offered, but the restaurant had standard Kikkoman's available at our request,... More

Was this review helpful? Yes 1
PanPacificSG, Director of Marketing at Keyaki, responded to this review

Hello American_in_KL Thank you very much for your review and we are glad that you had a mostly-positive experience at Keyaki. We have noted your observation about managing families with children in order that the dining experience is not compromised for other guests and will look into how we can manage this better. Please accept our sincere apologies and we... More

Zurich, Switzerland
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2014

I would definitely recommend this restaurant in Singapore. Food is simply amazing! Staff are very friendly! Unfortunately I don't remember the name of the chef who cooked for us, but he was so so so much great!!!

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PanPacificSG, Director of Marketing at Keyaki, responded to this review

Hello Paridas7 Thank you very much for your kind compliments and we are delighted that you enjoyed yourself. We will be sure to share your feedback with the teppanyaki chef and we look forward to welcome you back again soon. Best regards The team from Keyaki More

Rome, Italy
1 review
5 of 5 stars Reviewed March 1, 2014 via mobile

I have been to this restaurant as a guest of the Pan Pacific Hotel,seated right at the sushi bar where I could sea the impeccable performance of the chef Kazuo Sato and his second, I choose at first the angler fish liver served in a pot with seaweed and cucumber with a delicate sauce by the side: delicate and tangy.... More

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Management response:

Hello Giorgiomangiasu Thank you very much for your kind words about the cuisine and service. At Keyaki, Chef Hiroshi Ishii and his team take a lot of pride in serving our guests the very best seasonal ingredients available and we look forward to welcoming you back again when you are next in Singapore.. Best regards The team from Keyaki More

Senior Contributor
31 reviews 31 reviews
25 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 6, 2013 via mobile

Food was so-so.....ambience was nice though... We had Sashimi, lobster, wangyu beef. The food standard used to be better.

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
19 reviews 19 reviews
12 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 6, 2013

The food was bland. We order almost everything from sashimi to lobster to waygu beef. All were disappointing. The only saving grace was the service

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PPSINGCS, Manager at Keyaki, responded to this review

Dear Heppy08, It was our pleasure to have you as our guest and please accept my sincere apologies for your dining experience. We certainly recognize your constructive feedback on Keyaki’ s food and beverage quality and we will ensure to continue our effort in providing excellent service and facility. We will hope to welcoming you back in the not too... More

Fleet, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 21, 2013

we were lucky to get s table as this was a spontaneous decision..... and a very good one. We had fabulous experience watching our food being prepared and it tasted delicious! highly recommended.

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