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Satoo

#11 of 5,406 Restaurants in Jakarta
Certificate of Excellence
$$
International
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Kota BNI JL. Jend. Sudirman Kav. 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
+62 21 29399562
Website
Today
6:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 6:00 am - 11:00 pm
Dining options: Dinner, Brunch, Breakfast, Lunch, Buffet, Late Night, Reservations
Description: Relax and dine on SATOO's locally famous international cuisine while...
Relax and dine on SATOO's locally famous international cuisine while overlooking the pool and hotel gardens. With major influences from Indonesian, Malay, Indian and Chinese kitchens, SATOO offers a wonderfully unique Asian perspective. The restaurant offers private dining areas as well as wireless Internet access.
read more

TripAdvisor Reviewer Highlights

Read all 530 reviews
Visitor rating
  • 233
    Excellent
  • 210
    Very good
  • 71
    Average
  • 11
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
AYCE lovers dream

They charged a lot, but I think it's worth the food choices. The food tastes great, Remember to empty your tummy before going to this place. You'd want to try every one of them. Bon apetit!

4 of 5 starsReviewed July 3, 2015
WidyDee
,
Jakarta, Indonesia
Good for:
  • Local cuisine
  • Large groups
  • Families with children
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530 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
Senior Contributor
27 reviews 27 reviews
16 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 3, 2015 NEW

They charged a lot, but I think it's worth the food choices. The food tastes great, Remember to empty your tummy before going to this place. You'd want to try every one of them. Bon apetit!

Was this review helpful? Yes
Hong Kong
Top Contributor
92 reviews 92 reviews
47 restaurant reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed July 1, 2015 NEW

Visited the restaurant with my 7 years old daughter for lunch. We are regular visitor as we always stayed at Shangrila whenever we are in town. In this particular afternoon we opted for ala Carte menu, penne for my child and Hainan chicken rice for me. The penne is OK, but the chicken rice is really disappointing. The chicken were... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear hktransplant, I do regret that your recent dining experience at SATOO was less than perfect due tot he shortfall of our Hainan chicken rice quality. Your feedback are valuable to us and will be shared with our respective managers and SATOO chef to avoid the reoccurrence in the future. Kindly contact me at juergen.doerr@shangri-la.com to give me the opportunity... More 

Bogor
Senior Contributor
23 reviews 23 reviews
4 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 30, 2015 NEW via mobile

3 days after Ied Mubarak. I stayed at Shangrila hotel and had breakfast at Satoo restaurant. It is big dining hall. Lucky me, I entered before its pack with the guest. As I finished with my meal, I found that the entrance had very long line of guest. I saw a high rank hotel staff was trying to make comfortable... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear The Deddy, I am delighted to hear that you had an excellent experience at SATOO. I am also glad to hear that your daughter loves our strawberry milk. Our colleagues are indeed our greatest asset and your recognition to their efforts in providing guest with the best experience is truly appreciated. Please be assured that your kind words will... More 

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 24, 2015

We had brunch last sunday. The quality of the food was not impresive at all,taste wise and poor variety,not what you would expect for such a renown brand name. We had brunch before at Satoo and was slightly better,they do have a lot of stations as you expect from any 5 stars hotel,but most of the food tasteless. -Pasta station:watery... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Steve D, Thank you for taking the time to share your opinion. I do regret that your recent brunch at SATOO was less than perfect due to the shortfall of our product and service. Your feedback are valuable to us and have been shared with SATOO Chef and respective managers for future improvements. Kindly contact me at juergen.doerr@shangri-la.com should... More 

Fukuoka, Japan
Contributor
15 reviews 15 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2015

Had the pleasure to enjoy two days of breakfast during my stay here. There was an extensive variety of food and as a real foodie, I tried almost everything. And there was not one dish that disappoints me. My travelling partner also tried out the dinner option while I had other plans. The dinner supposed to be very delicious too.... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Ditha A, Thank you for taking the time to share your feedback. I am delighted to learn that your breakfast experience at SATOO was excellent. Your compliments will be shared with the team, especially SATOO's Chef, Roxanne Castillo, who will be happy to hear such kind words. We look forward to welcoming you back in the near future. With... More 

Jakarta
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2015

Been here to celebrate birthday, a great selection of food, some of them are great and delicious, but some of them are so so. The staffs are very helpful and friendly. Love the atmosphere here, cozy and romantic. A place to be considered for a romantic dine. Overall we are satisfied with our experience at Satoo and we would not... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear erico_trip, First of all, wishing you a very happy birthday. I am glad to hear that our product and service has make your dining experience at SATOO excellent. Thank you for recommending SATOO and we look forward to welcoming you back in the near future. With Best Regards, Juergen Doerr General Manager More 

Top Contributor
52 reviews 52 reviews
34 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

There is so much to variety of food that it can be overwhelming! The quality is fantastic, and the staff is always helpful and kind. Even having a club room i always preferred to have my breakfast there.

Was this review helpful? Yes 1
SLJDMM, General Manager at Satoo, responded to this review

Dear Juan Carlos P, I am delighted to hear that SATOO's product and service has made a good impression on you. Your compliment is truly appreciated and will be shared with the team who will be happy to be recognized in such friendly manner. We are looking forward to welcoming you back soon. With Best Regard, Juergen Doerr General Manager More 

A TripAdvisor Member
3 of 5 stars Reviewed June 9, 2015

Lovely setting by the hotel garden, good selection of hot foods including Chinese BBQ meats, Indian and roasts. Sushi and seafood weren't bad either. Great value for Rp360,000.

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Reviewer, Thank you for sharing your feedback on TripAdvisor. I am glad you had an enjoyable experience at SATOO. Your kind words are greatly appreciated and we look forward to welcoming you back in the near future. With Best Regard, Juergen Doerr General Manager More 

Jakarta, Indonesia
Senior Contributor
46 reviews 46 reviews
22 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 4, 2015

You have to have choose the buffet menu when you visit this restaurant, the buffet are so delicious and worth to the penny. Some how they also have a package with free flow of wine. So when you come to SATOO you are really prepare to have some space on your tummy. Than you are will all the fresh food... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Rizal S, I am delighted that you had an excellent dining experience. Thank you for your recommendation and we look forward to welcoming you back in the near future. With Best Regard, Juergen Doerr General Manager More 

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
4 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 3, 2015

Located at the lower ground of Shangrila Hotel in Jakarta adjacent to BNI Building, this restaurant offers varieties of food with great taste. With a price around three hundred thousand rupiah per person for the buffet or around US 25, it is considered a great restaurant in taste and atmosphere yet a moderate in price.

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Arie_Woerjanto, Thank you for taking the time to share your feedback on TripAdvisor. I am delighted to know that our service and product has made a good impression on you. It is truly a pleasure to be of service to you and we look forward to welcoming you back in the future. With Best Regard, Juergen Doerr General Manager More 

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Additional Information about Satoo

Address: Kota BNI JL. Jend. Sudirman Kav. 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
Phone Number: +62 21 29399562
Location: Asia  >  Indonesia  >  Java  >  Jakarta
Open Hours:
Sunday 6:00 am - 11:00 pm
Monday 6:00 am - 11:00 pm
Tuesday 6:00 am - 11:00 pm
Wednesday 6:00 am - 11:00 pm
Thursday 6:00 am - 11:00 pm
Friday 6:00 am - 11:00 pm
Saturday 6:00 am - 11:00 pm
Average Prices: USD 5 - 40
Cuisine: International

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Restaurant Details

Location and Contact Information

  • Address: Kota BNI JL. Jend. Sudirman Kav. 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29399562

Price and Cuisine

  • Average Prices: USD 5 - 40
  • Cuisine: International

Restaurant Characteristics

  • Good for: Local cuisine, Large groups, Families with children

Description

Relax and dine on SATOO's locally famous international cuisine while overlooking the pool and hotel gardens. With major influences from Indonesian, Malay, Indian and Chinese kitchens, SATOO offers a wonderfully unique Asian perspective. The restaurant offers private dining areas as well as wireless Internet access.
Open Hours
Sunday
6:00 am - 11:00 pm
Monday
6:00 am - 11:00 pm
Tuesday
6:00 am - 11:00 pm
Wednesday
6:00 am - 11:00 pm
Thursday
6:00 am - 11:00 pm
Friday
6:00 am - 11:00 pm
Saturday
6:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Satoo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?