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Satoo

#10 of 5,758 Restaurants in Jakarta
Certificate of Excellence
$$
International
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Kota BNI JL. Jend. Sudirman Kav. 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
+62 21 29399562
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Today
6:00 am - 11:00 pm
Open now
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Hours:
Sun - Sat 6:00 am - 11:00 pm
Dining options: Late Night, Lunch, Brunch, Breakfast, Dinner, Buffet, Reservations
Description: Relax and dine on SATOO's locally famous international cuisine while...
Relax and dine on SATOO's locally famous international cuisine while overlooking the pool and hotel gardens. With major influences from Indonesian, Malay, Indian and Chinese kitchens, SATOO offers a wonderfully unique Asian perspective. The restaurant offers private dining areas as well as wireless Internet access.
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TripAdvisor Reviewer Highlights

Read all 576 reviews
Visitor rating
  • 252
    Excellent
  • 231
    Very good
  • 76
    Average
  • 11
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Bagus

Good choice of food. Grills shouod have more choice but the srmosphere is great. Desserts are also great with big choice.

4 of 5 starsReviewed August 20, 2015
Nas Anthony Bad... B
Good for:
  • Families with children
  • Large groups
  • Local cuisine
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576 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
Level Contributor
72 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 25, 2015 NEW

Satoo is a good restaurant Which Located at Shangrila Hotel. This Restaurant have so many selection of Menu. This Restaurant also have a good View of the Garden of the Hotel. The Taste of the food also nice. Big Restaurant and good service. Beside i Eat here by my self, sometime i also bring My Relative, Friends and Business Partner... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Ferry_Kasenda, Thank you for sharing your feedback on TripAdvisor. I am delighted to learn that you had a good dining experience at SATOO. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regard, Juergen Doerr General Manager More 

Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 20, 2015

Good choice of food. Grills shouod have more choice but the srmosphere is great. Desserts are also great with big choice.

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Nas Anthony Bad... B, Thank you for sharing your feedback on TripAdvisor. I am delighted to learn that you had a great dining experience at SATOO. Your feedback regarding the Grilled station's menu variety is well noted and will be shared with our team of chefs. We look forward to welcoming you back on your next visit. With Best... More 

Jakarta, Indonesia
Level Contributor
102 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 19, 2015

intercontinental cuisine with wide variety menu (all you can eat) from apetizer, seafood grill, steak, created with your own pasta n noodle, dessert etc

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear HenryW3, I am glad to learn that your SATOO experience was wonderful. Thank you for dining with us and we look forward to welcoming you back in the future. With Best Regard, Juergen Doerr General Manager More 

Tangerang, Indonesia
Level Contributor
124 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed August 18, 2015

Very good buffet with plenty of food style like Indonesian , Japanese, Chinese. Indian, european. The menu and food arrangement style was consistent same as 10 years ago, so when I go there I already remember where is my fave.

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear AI C, I am delighted to learn that SATOO's product has made a good impression on you. Thank you for your continuous support and we look forward to welcoming you back in the future. With Best Regard, Juergen Doerr General Manager More 

Jakarta, Indonesia
Level Contributor
34 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 17, 2015

Just one say "Delicious". That's it.. So many food. They have sushi, pasta, western food, indonesian food, india food and many... They have so many dessert also. And "Jamu" healthy drink from indonesia. I guess you to come here at lunch. You can eat all the food. YUMMY..

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Mar2622, It is truly an honor to be considered as the best buffet in town. I am delighted to learn that your recent dining experience at SATOO was excellent. Your compliments are truly appreciated and we look forward to welcoming you back in the future. With Best Regard, Juergen Doerr General Manager More 

Level Contributor
28 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 16, 2015

After several years not going here, I visit this restaurant again for my wedding anniversary. I thought that this place retain as excellent, but after today I think I would need to change my perception. Food is not as good as what I remembered, I was actually want to rate this restaurant as average if I'm not completely satisfied with... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Santo L, First of all, thank you for your kind compliment on our Indian and dessert offerings. However, I am disappointed to learn that your wedding anniversary celebration was less than perfect due to the shortfall of our products. Your feedback is valuable to us and I have shared them with our respective managers for improvements. Should you wish... More 

Jakarta, Indonesia
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 15, 2015

Went there after a seminar with IBM and Multipolar on 12th August. Carving is good, so does with the noodle, my favourite HK noodle. Wagyu grill satay is one of the must try menu. The selection during the lunch in working days might be a bit less now. Quality of the sushi (sashimi) and some of the rolls are not... More 

Was this review helpful? Yes 1
SLJDMM, General Manager at Satoo, responded to this review

Dear Benedict S, I am glad SATOO's carving and noodle station offerings, especially the wagyu beef satay, has made your dining experience enjoyable. However, I do regret that the experience was less than perfect due to the shortfall of our service and sushi quality. Your feedback is valuable to us and rest assured that they have been shared with our... More 

Jakarta, Indonesia
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 15, 2015

If this is your first time, i bet you will be stunned by the various kind of food they provided.. this place is big and you can see in every corner there's food stall. The food is great, shangrila has always been famous with its food and luxury. It's a musy try restaurant for food lover. I say this restaurant... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Judea T, Thank you for taking the time to share your review on TripAdvisor. SATOO is indeed the right place for food lovers and I am thrilled to learn that you had a great dining experience with us. It is a pleasure to be of service to you and we look forward to welcoming you back in the near... More 

Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 14, 2015

Used to be good but now just ugly! Everything was wrong! Food : nothing good! Pasta watery n unedible, sashimi as thin as crackers! Shrimp not fresh at all, pecking duck just gross... dessert unappetizing! Staff : no one smilling! Chef at pasta station extremely rude! I guess they just not happy working during hari raya Price : avoid at... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Phan H, First of all, I would like to thank you for taking the time to share your review on TripAdvisor. I apologize that your SATOO experience was less than perfect due to the shortfall of our product and service. Your feedback is important to us and rest assured that they have been shared with our respective managers for... More 

Level Contributor
38 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 14, 2015

For the price it offer, its very good. Although the variation is not on par with the competition, but it have the standard must haves. Come the other day for dinner, don't know why they hide the fresh oysters. We have to ask for the waiter in the seafood counter rather than put it in the buffet table. But they... More 

Was this review helpful? Yes
SLJDMM, General Manager at Satoo, responded to this review

Dear Vincentius P, First of all, thank you for sharing your feedback on TripAdvisor. I am glad to learn that your dining experience at SATOO was enjoyable. However, I do regret the slight discomfort that you experience at our seafood station. Please be assured that this matter have been shared with our respective managers to avoid the recurrence in the... More 

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Restaurant Details

Location and Contact Information

  • Address: Kota BNI JL. Jend. Sudirman Kav. 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29399562

Price and Cuisine

  • Average Prices: USD 5 - 40
  • Cuisine: International

Restaurant Characteristics

  • Good for: Families with children, Large groups, Local cuisine

Description

Relax and dine on SATOO's locally famous international cuisine while overlooking the pool and hotel gardens. With major influences from Indonesian, Malay, Indian and Chinese kitchens, SATOO offers a wonderfully unique Asian perspective. The restaurant offers private dining areas as well as wireless Internet access.
Open Hours
Sunday
6:00 am - 11:00 pm
Monday
6:00 am - 11:00 pm
Tuesday
6:00 am - 11:00 pm
Wednesday
6:00 am - 11:00 pm
Thursday
6:00 am - 11:00 pm
Friday
6:00 am - 11:00 pm
Saturday
6:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Satoo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?