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Shang Palace

#131 of 5,119 Restaurants in Hong Kong
Certificate of Excellence
$$$$
Neighborhood:
Tsim Sha Tsui
Chinese, Cantonese
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Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
+852 2733 8754
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Dining options: Dinner, Lunch, Private Dining, Reservations
Description: The Michelin two-star Shang Palace serves Cantonese specialities that...
The Michelin two-star Shang Palace serves Cantonese specialities that evoke the grandeur of traditional China. The delicious food, ornate decor and friendly staff make dining here a truly wonderful and memorable experience.
read more

TripAdvisor Reviewer Highlights

Read all 130 reviews
Visitor rating
  • 75
    Excellent
  • 24
    Very good
  • 18
    Average
  • 6
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Good food

Very nice food served and a wide variety of selections available to choose from. Great food and great service.

4 of 5 starsReviewed July 11, 2015
Wayne12345567
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130 Reviews from our TripAdvisor Community

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  • Chinese (Simplified) first
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English first
Los Angeles, California
Level Contributor
5 reviews
1 of 5 stars Reviewed July 31, 2015 NEW

poor service started a bad meal. Shang Palace served fancy looking dishes, charged with high price, but the food quality failed completely. We ordered their signature dish: Braised Spare Ribs and Cabbage with Chin Kiang Vinegar warm not hot, a dried pork covered with soy sauce-vinegar taste corn starch glazed was served in front of us. we complain about the... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Alexhui220, we are most concerned to hear that your experience at Shang Palace did not live up to your high expectation and you did not enjoy our usual high level of service. Thank you indeed for taking the time to share with us your experience which I have instantly shared with our colleagues. Once again, our sincere appreciation for... More 

Level Contributor
126 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 11, 2015

Very nice food served and a wide variety of selections available to choose from. Great food and great service.

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Wayne12345567, your compliments meant a lot to both culinary and service team at Shang Palace – Thank you and we look forward to delighting you with many more authentic Cantonese creations in the nearest future. Yours, Ulf Bremer, General Manager More 

Athens, Greece
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 12, 2015

This restaurant is inside the Shangri-la hotel in HONG KONG.The food and the service was excellent but very chinese.

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear GEORGIOS2015, our colleagues at Shang Palace are dedicated to creating memorable culinary experiences to our guests; thus, we are glad that you enjoyed your meal here and we look forward to delighting you with more authentic Cantonese creations on your next visit. Yours, Ulf Bremer, General Manager More 

Ames, Iowa
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2015

Our friends treated us to dinner here - the chef's special set dinner was magnificent and 5 courses that I had trouble eating, it was so much. Very expensive indeed and really good. All of it was a work of art.

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Susan A, I am glad that you had an enjoyable dining experience at Shang Palace. Indeed, our Executive Chinese Chef Mok is gifted in creativity and is always dedicated to present the best classic Cantonese dishes. We, including Chef Mok and his team, cannot wait to delight you again soon with many more authentic delicacies! Best, Ulf Bremer, General... More 

CT
Level Contributor
118 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed May 4, 2015

Shang Palace, a Michelin 2-star restaurant, is in the lower lobby level of the Kowloon Shang-ri La Hotel. We book for a late lunch with friends. The staff couldn't wait to get rid of us so they could close at 3:00 PM. The decor is typical Chinese red and black and gold. The waiter first gave us dinner menus with... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear DEngelJ, I am most concerned to learn that your lunch at Shang Palace fell short of your expectation. Thank you indeed for taking the time to share your feedback with us. Please be assured that we have taken your comments very seriously and have shared them with our service and culinary team, who always strive to deliver excellent experiences... More 

Schenectady, New York
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 2, 2015

Food was amazing and service even better. The atmosphere is quintessential Shangri-La - luxurious yet comfortable!

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Rjs030709, we are glad that you enjoyed the culinary creations and service at Shang Palace. Your recognition means a lot to the team and we hope to welcome you back for another excellent dining experience soon. Yours, Ulf Bremer, General Manager More 

Level Contributor
147 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed April 23, 2015

The food here is presented well and very tasty in a relaxing atmosphere.service was good, truly worth the Michelin rating

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Smb1600, I am glad to learn that the food, service and ambience at Shang Palace impressed you. Thank you for your compliments and we all look forward to delighting you with another amazing dining experience. Yours, Ulf Bremer, General Manager More 

Paris
Level Contributor
189 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed April 22, 2015

The restaurant room is located in the underground floor of Mandarin Oriental. Very classic Chinese hotel decor, somewhat outdated and impersonal to my taste. The food menu is mainly about set menus. The number (5 to more than ten for each menu) and complexity of dishes makes the reading a little cumbersome and the waiter was not too helpful in... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear flyingFrenchman29, I regret to hear that your meal at Shang Palace fell short of your expectation. Our restaurant manager and the culinary team have taken your comments seriously, and are indeed thankful that you took the time to share with us your feedback as they are very useful for our continuous improvements. Thank you for your compliments on the... More 

Bengaluru (Bangalore), India
Level Contributor
97 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed April 20, 2015

Suitably dressed for an elegant evening of fine dining, we booked a table early, and arrived at the Shang Palace. The interiors were evocative of old world China - dollops of red and gold motifs, ornate statues and fittings. A tad over the top. Though we were recommended it's signature dishes such as Braised Bird’s Nest with Pumpkin Cream and... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear JanardhanRoye, thank you for taking your time to share your comments with us. I have shared your feedback with our executive Chinese chef and his team who constantly strive to improve food quality to create memorable culinary experiences for our guests. We hope that you have had a pleasant evening all in all, and look forward to welcoming you... More 

Melbourne, Australia
Level Contributor
472 reviews
356 restaurant reviews
common_n_restaurant_reviews_1bd8 161 helpful votes
5 of 5 stars Reviewed April 11, 2015

I wished to share my enjoying experience last month at Shang Palace with especially fellow solo business travellers like me. Generally, the problem with Chinese fine dining for solo diner is how many dishes one should order and can consume/finish. The Chef here offers several dinner sets available per head (some restaurants require minimum two persons per order, not here)... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Paul_Ng_Mel_and_HKG, we are delighted that you enjoyed our classic Cantonese gourmet creations. We are really pleased that you had a memorable dining experience last month, and cannot wait to welcome you back next time you are in town. Yours, Ulf Bremer, General Manager More 

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Additional Information about Shang Palace

Address: Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Phone Number: +852 2733 8754
Location: Asia  >  China  >  Hong Kong Region  >  Hong Kong>  > Tsim Sha Tsui
Average Prices: USD 48 - 280
Cuisine: Chinese, Cantonese

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Restaurant Details

Location and Contact Information

  • Address: Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong Region  >  Hong Kong>  > Tsim Sha Tsui
  • Neighborhood: Tsim Sha Tsui
  • Phone Number: +852 2733 8754

Price and Cuisine

  • Average Prices: USD 48 - 280
  • Cuisine: Chinese, Cantonese

Description

The Michelin two-star Shang Palace serves Cantonese specialities that evoke the grandeur of traditional China. The delicious food, ornate decor and friendly staff make dining here a truly wonderful and memorable experience.

Questions & Answers

Questions? Get answers from Shang Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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