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Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China (Tsim Sha Tsui)
+852 2733 8754
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Ranked #144 of 4,586 Restaurants in Hong Kong
Certificate of Excellence 2014
Price range: $48 - $280
Cuisines: Chinese, Dim Sum, Cantonese
Neighborhood: Tsim Sha Tsui
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Restaurant details
Dining options: Lunch, Dinner, Reservations, Private Dining
Description: The Michelin two-star Shang Palace serves Cantonese specialities that evoke the grandeur of traditional China. The delicious food, ornate decor and friendly staff make dining here a truly wonderful and memorable experience.
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84 reviews from our community

Visitor rating
    50
    12
    12
    5
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Polish first
  • Any
English first
Australia
Senior Contributor
37 reviews 37 reviews
4 restaurant reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed November 22, 2014 NEW

We booked this in advance in preparation for my wife birthday and were looking forward to it. The restaraunt itself was very nice and staff also very good, we were looking forward to the meal due to the Michelin star rating. I chose the signature chefs meal thinking this would be a good overall chance to try their best dishes.... More

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear RobertAustralia, I am very much concerned to hear that the birthday dinner for your wife did not go as well as expected. Thank you for taking the time to share with us your feedback on the dishes. We have shared your comments with our Executive Chinese Chef Mok and the culinary team for our continuous improvement. We certainly hope... More

Istanbul, Turkey
Top Contributor
123 reviews 123 reviews
72 restaurant reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed November 20, 2014 NEW

I can say that all restaurants in Shangri-La are just perfect.. Shang Palace was an amazing restaurant for us. The service was beyond the good! one of the young waitor who was serving for us, gave the amazing suggestions. we loved them all!! they were so delicious that i am still dreaming of them :D first they welcome you with... More

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Seellnnn, it is really amazing that we made such a lasting impression on you! Guests’ compliments are always the best reward to our colleagues’ hard work, and I am very proud of our Shang Palace team. Thank you for such a positive review. We will continue to strive for service excellence and we can’t wait to welcome you back... More

Kowloon
Top Contributor
125 reviews 125 reviews
77 restaurant reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 12, 2014

The setting is opulent and impressive. The food was excellent and we could sense the high standards that went into each dish. We were brought a small cup of 'welcome tea' which was a wonderfully aromatic chrysanthemum tea. They also brought some delicious cashews that had been deep fried. Very nice. The house jasmine tea was excellent and far superior... More

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KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear moniker11, thank you for giving such a great testimonial to Shang Palace! I am sure your wonderful review is truly rewarding to our entire team. We are all pleased to know that Chef Mok and his team have set the benchmark on some of the classic Cantonese creations. We however would like to apologise for the experience in regards... More

Toronto, Canada
Senior Contributor
43 reviews 43 reviews
20 restaurant reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 28, 2014

Had the Chef's menu and was disappointed. Service and presentation were both fantastic. The food just didn't work for me. The soup burnt my tongue and was too rich, the beef made me feel queasy, I wondered why I was eating Alaskan crab in southeast Asia, and those 2 Michelin stars came shooting right out of me the next day.... More

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KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear aeusher, thank you for sharing your feedback with us and we regret to hear that the food did not meet with your expectation. Indeed, Chef Mok has a penchant to incorporate imported ingredients to his creations, yet I will pass on your comments to the culinary team and I believe our chefs will be valuing them for constant improvement.... More

Bangkok
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 23, 2014

We went for dinner this time. every dish is delicious. red gold decoration with Chinese style. Not only dinner is great, we came here for dim sum lunch last month too. I'd like to vote this as a top 10 Chinese res in HK

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KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Joey S, thank you for your nice comments on our Michelin two-starred Shang Palace Chinese restaurant, and for rating us as one of the top ten Chinese restaurants in Hong Kong. We are pleased to know that you have tried both lunch and dinner there, and hope we will be able to further delight you in the not-too-distant future.... More

Townsville, Australia
Senior Contributor
35 reviews 35 reviews
22 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 16, 2014

Gret place for a traditional Chinese meal. Service is first class and meals are of the same standard.

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KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear kokofoxy, thank you for choosing Shang Palace and we are pleased to know that you enjoyed a delightful and authentic Chinese dinner. We look forward to welcoming you back to enjoy the impressive array of fine creations by Chef Mok. Yours, Ulf Bremer, General Manager More

Cheshire, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 4, 2014

Last week I had the Chef's Signature Dinner Menu and was very pleased with each course and the accompanying wine selection. Shang Palace serves high quality food in a beautiful dining room. The setting is very formal, however many of the patrons were dressed in extremely casual attire. Possibly this was because of the National Day celebration and most of... More

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KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Tennisfox2, it gives us great pleasure to read about your delightful dining experience at Shang Palace. Thank you for your positive comments on the dishes and wine pairing, which we have gladly shared with Chef Mok and our sommelier Ringo. We appreciate your comments on the smart casual dress code of the restaurant. We all hope to delight you... More

Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 1, 2014

food was good, but service was either full on or full off. we had to wait about 15 mins to be offered a drink when we sat. then more time to be brought the wrong wine then the right wine was room temp and had to spend 15mins on ice to be cold. food was nice but really let down... More

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KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Nickg44, thank you for sharing with us your feedback which has been reviewed by our service team. Your comments are certainly constructive towards our continuous improvement, and we would like to extend our sincere apologies for the disappointing service provided on this occasion. We hope to have the opportunity to welcome you back and to offer you a delightful... More

Hong Kong
Contributor
12 reviews 12 reviews
9 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 1, 2014

A couple of weeks ago we had dinner at shang palace. We have been there many times before but not lately. We did not if the quality of the food and the service were still excellent as years ago. Well, nothing changed. Our opinion is still that Shang palace is one of the best chinese restaurants in Hong Kong

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KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Pavleta P, thank you for your continuous support. We were happy to welcome you back after all these years and are thrilled to hear that you still rated us one of the best in town. We hope to welcome you back on many more return visits at Shang Palace. Yours Sincerely, Ulf Bremer, General Manager More

london
Senior Contributor
26 reviews 26 reviews
11 restaurant reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 28, 2014

Food was quite expensive also the wine was as well , however you would expect that the hotel of this quality staff were very attentive.

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear chalotte, thank you for choosing Shang Palace and we appreciate your compliments on the service. We hope to delight you with exquisite delicacies by our experienced culinary team again next time. Regards, Ulf Bremer, General Manager More

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Additional Information about Shang Palace

Address: Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Phone Number: +852 2733 8754
Location: Asia  >  China  >  Hong Kong Region  >  Hong Kong>  > Tsim Sha Tsui
Average Prices: USD 48 - 280
Cuisine: Chinese, Dim Sum, Cantonese

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