We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shang Palace

64 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China (Tsim Sha Tsui)
852-27338754
Website
Improve this listing
Ranked #157 of 4,402 restaurants in Hong Kong
Certificate of Excellence 2014
Price range: $48 - $280
Cuisines: Chinese, Dim Sum, Cantonese
More restaurant details
Restaurant details
Dining options: Dinner, Reservations, Private Dining
Neighborhood: Tsim Sha Tsui
Description: The Michelin two-star Shang Palace serves Cantonese specialities that evoke the grandeur of traditional China. The delicious food, ornate decor and friendly staff make dining here a truly wonderful and memorable experience.
Write a Review

68 reviews from our community

74% Recommend
    41
    10
    8
    4
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Polish first
  • Any
English first
Hong Kong
Senior Contributor
24 reviews 24 reviews
9 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 22, 2014

The Shang Palace has creative menu, comfortable atmosphere and good pricing. We had dinner for six of us on a Sunday and ordered the Black Garlic chicken which was outstanding. The Black cod was good too but the price was on the high side. OVerall , we got a good discount with the visa card and the total came to... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear teenybears, thanks for your compliments and we are pleased that you enjoyed the dinner at Shang Palace. Our Shang Palace team looks forward to welcoming you back with more gourmet delights. Regards, Ulf Bremer, General Manager More

Melbourne, Australia
Top Contributor
84 reviews 84 reviews
57 restaurant reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 19, 2014

We went back there for dim sum lunch and picked our favourite dim sum dishes on its rather limited menu (for dim sum). All were to our liking. Shown below are the photos of some of them. Shang Palace, although rather expensive, remains one of my favourite restaurants - because of its excellent food quality, elegant atmosphere, and overall respect... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Paul_Ng_Mel_and_HKG, we are glad to hear that you regard Shang Palace as one of your favourite restaurants. We have our dim sum menu updated regularly and we hope to delight you with other exciting creations on your next visits. Regards, Ulf Bremer, General Manager More

Senior Contributor
26 reviews 26 reviews
9 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 28, 2014

We promised our daughters an amazing meal so all our expectations were very high. Sadly, despite fantastic staff, the food was less than impressive and we all agreed we had eaten comparable and often better Chinese food at our local restaurant at home.

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Richard G, I am very much concerned to hear that your meal at Shang Palace did not live up to your expectations. Could you please be in touch with our Director of Food and Beverage at antoine.babin@shangri-la.com and provide us details of your dining experience so that we can address to your concern directly? Your comments are much appreciated... More

Yangon (Rangoon), Myanmar
Contributor
20 reviews 20 reviews
10 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 23, 2014

Even from the beginning , it doesn't look good. The staff from the entrance is not happy to host me. When I said , I was about to go in, they said please wait a while. I waited and I told them if the restaurant is fully booked, I will just go to the nadaman japanese restaurant. Then suddenly ,... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Naingaung9591, Thank you for bringing your observations to our attention. I am most concerned to hear about your experience and the slip-up at Shang Palace. Your constructive criticism is very much appreciated and certainly does assist us in maintaining the standards we require and your are entitled to expect. Our Director of Food and Beverage will reinforce internal training to... More

Hong Kong, China
Top Contributor
112 reviews 112 reviews
44 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 18, 2014

We went there for a business dim sum lunch. The interior is better after renovation. The waiters and the presentation of dishes were first class. The food was good but not exceptional. Would have expected more from a 2 Michelin star restaurant. Avoid the Ciao Long Bao. But then again complete lunch for 3 set us back only 800 HKD... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Alex H, thank you for your positive comments regarding the interior, service and presentation of dishes at Shang Palace. We are also glad that you found the lunch good value for money, and hope that you will find the food to your liking on your future visits. Regards, Ulf Bremer, General Manager More

Reviewer
4 reviews 4 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 11, 2014

We ate here on our last night in Hong Kong and thought it would be a wonderful way to round off a memorable trip with viking to china and Hong Kong . We were extremely disappointed with both the food and the service . Cannot understand how this has any michelin star let alone two !

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Dlva19, I am very much concerned to hear your comments on Shang Palace. Could you please write to my Director of Food and Beverage at antoine.babin@shangri-la.com with details of your experience, so we can look into the matter? We value your comments as they will certainly help us for continuous improvement and service excellence. We hope to have the... More

Hong Kong
Reviewer
4 reviews 4 reviews
3 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 5, 2014

We family have my lunar birthday celebration here. We all have a very memorable dining experience here. When we arrived, they kept our belonging well in custody. Then, we are given a lovely welcoming tea with refreshing flavour. There are various choices of Chinese tea for us to choose from and we choose ShouMei Tea which is of very high... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear wong_yuen_yee, thank you for your wonderful review. We are pleased to hear that you enjoyed your dining experience at Shang Palace and you rated our food and service quality highly. We look forward to your many happy return visits soon. Regards, Ulf Bremer, General Manager More

Brighton
Senior Contributor
39 reviews 39 reviews
13 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 22, 2014

I've eaten in quite a few Michelin starred restaurants and been disappointed however this was by far one of the best meals we have ever had. I have to confess that we didn't know the restaurant was Michelin starred and only found out after our meal. We had the traditional set menu it was just perfect. Beautifully present and tasted... More

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Nick J, thank you for your wonderful review. We are thrilled that you rated your meal at Shang Palace one of the best meals you have ever had and made repeat visit since you enjoyed the dinner so much the previous night. It is encouraging to hear your compliments on the dishes, presentation as well as the service. We... More

Melbourne, Australia
Top Contributor
84 reviews 84 reviews
57 restaurant reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 9, 2014

My family had, again, a delicious and enjoyable dim sum lunch at the Shang Palace last Saturday. We were greeted with warm smiles and helping hands for my mother in her wheel chair. The quality of the pu'er Chinese black tea was good (not just taste, but for digestion). There is no longer any need for me to introduce its... More

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Paul_NG_HK, thank you for your wonderful review. We are delighted that you had an enjoyable lunch at Shang Palace and thank you for your nice comments regarding our dim sum creations, Chinese tea and service. We appreciate that you regarded the lunch great value for money and can’t wait to welcome you back with our culinary delights next time.... More

New York, New York
Top Contributor
73 reviews 73 reviews
35 restaurant reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 29, 2014

Had a very good dim sum lunch in this opulently decorated restaurant, but I'd be hard-pressed to recommend it over some other less swank and less expensive alternatives.

Was this review helpful? Yes 1
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Allesistschon, thank you for choosing Shang Palace. We are delighted that you had a good lunch, and hope you will like Shang Palace even more on your return visits. Regards, Ulf Bremer, General Manager More

Travelers who viewed Shang Palace also viewed

Hong Kong, Hong Kong Region
 
Hong Kong, Hong Kong Region
Hong Kong, Hong Kong Region
 

Been to Shang Palace? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Shang Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing