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Shang Palace

#175 of 5,181 Restaurants in Hong Kong
Certificate of Excellence
$$$$
Neighborhood:
Tsim Sha Tsui
Chinese, Cantonese
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Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
+852 2733 8754
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Dining options: Lunch, Dinner, Private Dining, Reservations
Description: The Michelin two-star Shang Palace serves Cantonese specialities that...
The Michelin two-star Shang Palace serves Cantonese specialities that evoke the grandeur of traditional China. The delicious food, ornate decor and friendly staff make dining here a truly wonderful and memorable experience.
read more

TripAdvisor Reviewer Highlights

Read all 135 reviews
Visitor rating
  • 79
    Excellent
  • 23
    Very good
  • 19
    Average
  • 7
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
very good

This restaurant is inside the Shangri-la hotel in HONG KONG.The food and the service was excellent but very chinese.

4 of 5 starsReviewed June 12, 2015
GEORGIOS2015
,
Athens, Greece
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135 Reviews from our TripAdvisor Community

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Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong, China
Level Contributor
18 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 1, 2015 NEW

I have tried to avoid Shang Palace as it failed too many times. Tonight I changed my mind when I took a business dinner there perhaps with pre-ordered dishes and a nice private room. The abalone is especially good but the bird's nest in pumpkin soup is a bit strange. The lobster deep-fried with cereal is surprisingly good. Even the... More 

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Hong Kong
Level Contributor
51 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed August 27, 2015 NEW

Shang Palace was one of the best Chinese restaurants I had frequented quite often 10 years ago when I had my office nearby the Kowloon Shangrila hotel in which the restaurant is located. I still have fond memories of the elegant ambience and excellent Cantonese cuisine which had earned Michelin Stars if I recalled correctly. Had lunch there recently invited... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Philip C, thank you for taking the time to share with us your recent dining experience at Shang Palace. Your constructive comments are most appreciated as we constantly strive for continuous improvement. Rest assured that we have shared your feedback with the restaurant manager and our Executive Chinese Chef for instant review. We hope to have another opportunity to... More 

Jerusalem, Israel
Level Contributor
219 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed August 18, 2015

I hosted friends here my first Saturday in Hong Kong, and we had a wonderful Chinese meal. Everything ordered was delicious, and the restaurant itself is beautiful. The service is first rate.

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear BunclodySenator, thank you for sharing with us your great dining experience at our Michelin Two-Star Shang Palace. We all look forward to welcoming you back to our world of culinary wonders. Best, Ulf Bremer, General Manager More 

Sydney, Australia
Level Contributor
75 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 11, 2015

No wonder everyone raves about this restaurant in Hong Kong. It truly was an experience I'll never forget. The food was plentiful and amazing, and the wait staff were exceptional. As the only westerner with my local colleagues, I never felt left out of the conversation - very polite staff. The food.... holy moly! I could hardly walk afterwards! So... More 

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KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Lisa F, we are indeed glad to hear about your nice dining experience. Your recognition and compliments meant a lot to both culinary and service teams at Shang Palace as we strive to create most memorable dining experiences to all our guests. Thank you very much and we all look forward to your many return visits. Best, Ulf Bremer,... More 

1 review
2 of 5 stars Reviewed August 7, 2015

Went for the Chefs Signature dinner menu and expected food and presentation worth two michelin stars. Must be hype or for some other food - this was bland, uninspiring and generic. Trio of desserts looked nice, but dont be fooled. Not going back... you can get food of the same and better quality elsewhere for 1/5 of the price

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Tonny J, we regret to hear that your dinner at Shang Palace fell short of your expectation. Thank you indeed for taking the time to share with us your feedback. Please be assured that we have instantly shared your comments with our culinary colleagues who strive to deliver excellent dining experience to our guests. We hope to have another... More 

Los Angeles, California
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 31, 2015

poor service started a bad meal. Shang Palace served fancy looking dishes, charged with high price, but the food quality failed completely. We ordered their signature dish: Braised Spare Ribs and Cabbage with Chin Kiang Vinegar warm not hot, a dried pork covered with soy sauce-vinegar taste corn starch glazed was served in front of us. we complain about the... More 

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KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Alexhui220, we are most concerned to hear that your experience at Shang Palace did not live up to your high expectation and you did not enjoy our usual high level of service. Thank you indeed for taking the time to share with us your experience which I have instantly shared with our colleagues. Once again, our sincere appreciation for... More 

Athens, Greece
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 12, 2015

This restaurant is inside the Shangri-la hotel in HONG KONG.The food and the service was excellent but very chinese.

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear GEORGIOS2015, our colleagues at Shang Palace are dedicated to creating memorable culinary experiences to our guests; thus, we are glad that you enjoyed your meal here and we look forward to delighting you with more authentic Cantonese creations on your next visit. Yours, Ulf Bremer, General Manager More 

Ames, Iowa
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2015

Our friends treated us to dinner here - the chef's special set dinner was magnificent and 5 courses that I had trouble eating, it was so much. Very expensive indeed and really good. All of it was a work of art.

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Susan A, I am glad that you had an enjoyable dining experience at Shang Palace. Indeed, our Executive Chinese Chef Mok is gifted in creativity and is always dedicated to present the best classic Cantonese dishes. We, including Chef Mok and his team, cannot wait to delight you again soon with many more authentic delicacies! Best, Ulf Bremer, General... More 

CT
Level Contributor
119 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed May 4, 2015

Shang Palace, a Michelin 2-star restaurant, is in the lower lobby level of the Kowloon Shang-ri La Hotel. We book for a late lunch with friends. The staff couldn't wait to get rid of us so they could close at 3:00 PM. The decor is typical Chinese red and black and gold. The waiter first gave us dinner menus with... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear DEngelJ, I am most concerned to learn that your lunch at Shang Palace fell short of your expectation. Thank you indeed for taking the time to share your feedback with us. Please be assured that we have taken your comments very seriously and have shared them with our service and culinary team, who always strive to deliver excellent experiences... More 

Schenectady, New York
Level Contributor
28 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 2, 2015

Food was amazing and service even better. The atmosphere is quintessential Shangri-La - luxurious yet comfortable!

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Rjs030709, we are glad that you enjoyed the culinary creations and service at Shang Palace. Your recognition means a lot to the team and we hope to welcome you back for another excellent dining experience soon. Yours, Ulf Bremer, General Manager More 

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Restaurant Details

Location and Contact Information

  • Address: Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong Region  >  Hong Kong>  > Tsim Sha Tsui
  • Neighborhood: Tsim Sha Tsui
  • Phone Number: +852 2733 8754

Price and Cuisine

  • Average Prices: USD 48 - 280
  • Cuisine: Chinese, Cantonese

Description

The Michelin two-star Shang Palace serves Cantonese specialities that evoke the grandeur of traditional China. The delicious food, ornate decor and friendly staff make dining here a truly wonderful and memorable experience.

Questions & Answers

Questions? Get answers from Shang Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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