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Shang Palace

#146 of 4,832 Restaurants in Hong Kong
Certificate of Excellence
$$$$
Neighborhood:
Tsim Sha Tsui
Chinese, Cantonese, Dim Sum
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Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
+852 2733 8754
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Dining options: Lunch, Dinner, Private Dining, Reservations
Description: The Michelin two-star Shang Palace serves Cantonese specialities that...
The Michelin two-star Shang Palace serves Cantonese specialities that evoke the grandeur of traditional China. The delicious food, ornate decor and friendly staff make dining here a truly wonderful and memorable experience.
read more

TripAdvisor Reviewer Highlights

Read all 122 reviews
Visitor rating
  • 70
    Excellent
  • 22
    Very good
  • 18
    Average
  • 6
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Excellent Chinese / Cantonese food. But 2 stars, really ?

The restaurant room is located in the underground floor of Mandarin Oriental. Very classic Chinese hotel decor, somewhat outdated and impersonal to my taste. The food menu is mainly about set menus. The number (5 to more than ten for each menu) and complexity of dishes makes the reading a little... read more

4 of 5 starsReviewed April 22, 2015
flyingFrenchman29
,
Paris
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122 Reviews from our TripAdvisor Community

Date | Rating
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  • Dutch first
  • English first
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English first
CT
Top Contributor
115 reviews 115 reviews
45 restaurant reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed May 4, 2015

Shang Palace, a Michelin 2-star restaurant, is in the lower lobby level of the Kowloon Shang-ri La Hotel. We book for a late lunch with friends. The staff couldn't wait to get rid of us so they could close at 3:00 PM. The decor is typical Chinese red and black and gold. The waiter first gave us dinner menus with... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear DEngelJ, I am most concerned to learn that your lunch at Shang Palace fell short of your expectation. Thank you indeed for taking the time to share your feedback with us. Please be assured that we have taken your comments very seriously and have shared them with our service and culinary team, who always strive to deliver excellent experiences... More 

Schenectady, New York
Senior Contributor
27 reviews 27 reviews
17 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 2, 2015

Food was amazing and service even better. The atmosphere is quintessential Shangri-La - luxurious yet comfortable!

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Rjs030709, we are glad that you enjoyed the culinary creations and service at Shang Palace. Your recognition means a lot to the team and we hope to welcome you back for another excellent dining experience soon. Yours, Ulf Bremer, General Manager More 

Top Contributor
127 reviews 127 reviews
117 restaurant reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 23, 2015

The food here is presented well and very tasty in a relaxing atmosphere.service was good, truly worth the Michelin rating

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Smb1600, I am glad to learn that the food, service and ambience at Shang Palace impressed you. Thank you for your compliments and we all look forward to delighting you with another amazing dining experience. Yours, Ulf Bremer, General Manager More 

Paris
Top Contributor
182 reviews 182 reviews
90 restaurant reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed April 22, 2015

The restaurant room is located in the underground floor of Mandarin Oriental. Very classic Chinese hotel decor, somewhat outdated and impersonal to my taste. The food menu is mainly about set menus. The number (5 to more than ten for each menu) and complexity of dishes makes the reading a little cumbersome and the waiter was not too helpful in... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear flyingFrenchman29, I regret to hear that your meal at Shang Palace fell short of your expectation. Our restaurant manager and the culinary team have taken your comments seriously, and are indeed thankful that you took the time to share with us your feedback as they are very useful for our continuous improvements. Thank you for your compliments on the... More 

Bengaluru (Bangalore), India
Top Contributor
86 reviews 86 reviews
37 restaurant reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed April 20, 2015

Suitably dressed for an elegant evening of fine dining, we booked a table early, and arrived at the Shang Palace. The interiors were evocative of old world China - dollops of red and gold motifs, ornate statues and fittings. A tad over the top. Though we were recommended it's signature dishes such as Braised Bird’s Nest with Pumpkin Cream and... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear JanardhanRoye, thank you for taking your time to share your comments with us. I have shared your feedback with our executive Chinese chef and his team who constantly strive to improve food quality to create memorable culinary experiences for our guests. We hope that you have had a pleasant evening all in all, and look forward to welcoming you... More 

Melbourne, Australia
Top Contributor
407 reviews 407 reviews
302 restaurant reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed April 11, 2015

I wished to share my enjoying experience last month at Shang Palace with especially fellow solo business travellers like me. Generally, the problem with Chinese fine dining for solo diner is how many dishes one should order and can consume/finish. The Chef here offers several dinner sets available per head (some restaurants require minimum two persons per order, not here)... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Paul_Ng_Mel_and_HKG, we are delighted that you enjoyed our classic Cantonese gourmet creations. We are really pleased that you had a memorable dining experience last month, and cannot wait to welcome you back next time you are in town. Yours, Ulf Bremer, General Manager More 

Merimbula, Australia
Top Contributor
63 reviews 63 reviews
40 restaurant reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 9, 2015

It was a last minute decision to go and I am so glad we did. Other Chinese restaurants in Kowloon can sometimes disappoint, but Shang Palace was truly outstanding. In keeping with everything at the Shangri-La, the service was first class and wonderfully attentive. Décor is as you would expect in such a restaurant, but to my taste, just bit... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear David W, your kind words are most appreciated. We are all glad to hear that you enjoyed a fantastic meal at our Michelin two-starred Shang Palace. Chef Mok and his team are always dedicated to present classic Cantonese dishes at their best. We hope to delight you again next time! Yours truly, Ulf Bremer, General Manager More 

Boulder, Colorado
Top Contributor
85 reviews 85 reviews
47 restaurant reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 2, 2015

I had a dim sum lunch and chose about six different dishes to see the quality level across familiar standards (shiu mai; har gau) and some that are common but offered scope for showing a higher class treatment if it was going to be used (for example, low pak ko or cheung fun). All of the dishes were perfectly pleasant... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear GRW720, I am most concerned to hear that your meal at Shang Palace did not live up to your expectation. We have indeed taken your comments very seriously and have shared them with our restaurant manager and the culinary team, who are both very passionate towards creating memorable, culinary experiences. We hope to have the opportunity to welcome you... More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 29, 2015

We enjoyed dinner at Shang Palace (香宮) on Mar 7, 2015 ! Especially for the "Mixed vegetable hot Casserole (雜菜煲)", it was really delicious! Each vegetable was pre-cooked first and mixed other ingredients & proper content of sauce all together to cook in the casserole. This was great surprise to me as this simple dish was served extremely the best... More 

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Clement C, thank you for sharing your wonderful dining experience at Shang Palace! You are right, Chef Mok's creations often present classic dishes at their best. We cannot wait to welcome you back once again with delightful creations by him and the team, Yours, Ulf Bremer, General Manager More 

Los Angeles, California
Senior Contributor
40 reviews 40 reviews
27 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 26, 2015

Great food, service, atmosphere. Very interesting menu. Can spend lots of money if you order some of the exotic offerings, but can dine very well as there are numerous reasonably priced items. Not many Chinese restaurants with such a high rating -- and well deserved.

Was this review helpful? Yes
KowloonShangrilaMGMT, General Manager at Shang Palace, responded to this review

Dear Mtiques, your nice compliments are indeed motivating to the entire Shang Palace team, who work together to delight guests with authentic, classic Cantonese creations. We are glad that you found your dining experience memorable and it will be our pleasure to welcome you back in the nearest future. Best regards, Ulf Bremer, General Manager More 

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Restaurant Details

Location and Contact Information

  • Address: Lower Level I, Kowloon Shangri-La Hong Kong | No. 64 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong Region  >  Hong Kong>  > Tsim Sha Tsui
  • Neighborhood: Tsim Sha Tsui
  • Phone Number: +852 2733 8754

Price and Cuisine

  • Average Prices: USD 48 - 280
  • Cuisine: Chinese, Cantonese, Dim Sum

Description

The Michelin two-star Shang Palace serves Cantonese specialities that evoke the grandeur of traditional China. The delicious food, ornate decor and friendly staff make dining here a truly wonderful and memorable experience.

Questions & Answers

Questions? Get answers from Shang Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood